Tigren

BACKGROUND

Please describe your company and position.

I am the Director of Ecommerce of Web House Portal

Describe what your company does in a single sentence.

GCC-focused e-commerce company managing diverse, independent brands across multiple categories

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tigren to accomplish?

• Develop a bi-lingual website on Shopify and Magento
• Develop a custom app on Shopify to fetch data from a 3rd party API

SOLUTION

How did you find Tigren?

Online Search

Why did you select Tigren over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Tigren were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a fully functional e-com website on Shopify and Magento offering 2 languages and develop custom PDP and PLP landing pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Site Loading Speed

Successful order placement

Inventory and order sync with 3rd party API

Auto product creation on Shopify

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, within time and the budget

What was your primary form of communication with Tigren?

Email or Messaging App

What did you find most impressive or unique about this company?

Delivery on time

Responsiveness to queries

Open to make slight changes to initial scope based on project'e evolving requirements

Are there any areas for improvement or something Tigren could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Director of a furniture retailer.

Describe what your company does in a single sentence.

In Store and Online Furniture & Homeware Retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tigren to accomplish?

• Upgrade magento site to latest version
• Fix all issues that may result from the upgrade

SOLUTION

How did you find Tigren?

• Online Search
• Clutch Site

Why did you select Tigren over others?

• High ratings
• Pricing fit our budget
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

To update our magento 2.3.1 eccomerce site to latest 2.4.6. To succesfully fix any and all issues arising from the update and to deploy successfully with minimal downtime.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The site was successfully updated to the latest magento version.
• All extensions were updated and implemented.
• Fixes and issues quikly rectified
• Downtime kept to a minimum.
• Good communication throughout

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good response times to my emails and queries, problems solved quickly once identifed.

What was your primary form of communication with Tigren?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by Tigren's good communication and understanding throughout the project.

Are there any areas for improvement or something Tigren could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Project Manager of SQL Blitz Ltd

Describe what your company does in a single sentence.

E-Commerce Retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tigren to accomplish?

Develop Custom Theme Using Tigren PWA Theme

SOLUTION

How did you find Tigren?

Online Search

Why did you select Tigren over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

I recently had the pleasure of working with Tigren, an exceptional ecommerce development company, and I cannot emphasise enough how delighted I am with the outcome of my project. From the very beginning, the entire experience with Tigren has been nothing short of outstanding. First and foremost, their team of experts exhibited a remarkable level of professionalism and expertise. Right from our initial consultation, they took the time to understand my unique business requirements and goals. They listened attentively to my ideas and offered valuable insights, which ultimately helped shape the direction of the project for the better. Their proactive approach demonstrated their commitment to delivering tailored solutions that perfectly align with my vision. 

Throughout the development process, the company's communication was impeccable. I was kept informed at every stage, and any questions or concerns I had were addressed promptly and comprehensively. Their transparency and regular updates assured me that my project was in capable hands. What truly sets Tigren apart is their unwavering dedication to excellence. The quality of work they produced exceeded my expectations in every aspect. The website they built for my online store is not only aesthetically pleasing but also highly functional and user-friendly. The attention to detail is evident in every pixel, and the seamless navigation ensures a great shopping experience for my customers. 

Moreover, the website's performance and responsiveness are top-notch. It loads quickly on various devices and platforms, ensuring users a smooth shopping journey regardless of location or device. The company's commitment to optimizing the site for performance demonstrates their commitment to delivering a product that looks great and performs exceptionally. 

Furthermore, the development team showcased exceptional technical knowledge. They seamlessly integrated various features per spec. The robustness of the backend infrastructure assures me that my online store can handle high volumes of traffic and transactions without any hiccups. Another highlight of my experience was the company's post-launch support. Even after the project was completed, they continued to offer assistance and address any minor issues that arose promptly. Their commitment to customer satisfaction goes above and beyond, solidifying my trust in their services. In conclusion, I can confidently say that Tigren is a class apart. 

They've transformed my vision into reality with finesse, professionalism, and unparalleled skill. If you're looking for a team of experts who will deliver your project to an excellent standard and beyond, I wholeheartedly recommend Tigren. Their passion for their craft and dedication to customer success make them a true industry leader.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project was delivered on time and budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was delivered according to specification and on budget.

What was your primary form of communication with Tigren?

Email or Messaging App

What did you find most impressive or unique about this company?

First and foremost, their team of experts exhibited a remarkable level of professionalism and expertise. Right from our initial consultation, they took the time to understand my unique business requirements and goals. They listened attentively to my ideas and offered valuable insights,

Are there any areas for improvement or something Tigren could have done differently?

I am very pleased with the outcome, of course there are always opportunities to improve.

BACKGROUND

Please describe your company and position.

I am the Project Manageer of Big One Solutions

Describe what your company does in a single sentence.

Big One is a web development company in Malaysia with great focus on eCommerce and affordable CMS.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tigren to accomplish?

• Troubleshooting and debugging

SOLUTION

How did you find Tigren?

Online Search

Why did you select Tigren over others?

• Great culture fit
• Company values aligned

How many teammates from Tigren were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Troubleshooting and debugging of an existing system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have had a professional working relationship with Tigren for a minimum of five years. Their team demonstrates a high level of professionalism and consistently shows readiness to address any errors or issues in our existing system. They are adept at providing effective solutions or workarounds, without immediately suggesting a complete system rebuild or revamp, which sets them apart from other companies.

Tigren approaches each problem with a professional assessment and offers expert advice. Additionally, their team is proficient in handling depreciated PHP and working with legacy systems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tigren consistently delivers projects in accordance with their initial assessment and typically meets deadlines punctually.

What was your primary form of communication with Tigren?

Virtual Meeting

What did you find most impressive or unique about this company?

The working culture and attitude.

Are there any areas for improvement or something Tigren could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Head - I.T. & Operations of Woofy Incorporated

Describe what your company does in a single sentence.

We provide prepaid broadband internet service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tigren to accomplish?

• Develop mobile app version of our web based subscriber provisioning system.

SOLUTION

How did you find Tigren?

• Online Search
• Other

Why did you select Tigren over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Tigren were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Desktop and Mobile App version of the company's web based subscriber provisioning system.

• android
• ios
• windows

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Actual mobile and desktop application

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tigren's project management was very good. They provided regular updates to ensure we were aligned with the target date and quickly responded to our concerns via a messaging app.

What was your primary form of communication with Tigren?

Email or Messaging App

What did you find most impressive or unique about this company?

They really take time to study the requirements of the client and most of all, their price was reasonable.

Are there any areas for improvement or something Tigren could have done differently?

None so far. For us, we're very satisfied with their service.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Stock In The Channel

Describe what your company does in a single sentence.

We offer a range of services to help Computer resellers automate their business processes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tigren to accomplish?

• App development

SOLUTION

How did you find Tigren?

Online Search

Why did you select Tigren over others?

• High ratings
• Good value for cost

What was the size of Tigren’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tigren have helped develop a suite of Apps to add B2B features to Magento Community. Additionally they have implemented a number of websites for our customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• suite of B2B features we wanted developedWe had a . There was a clear specification and firm deliverables

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They produced a timeline which we agreed on and they kept to it. Very responsive to our needs

What was your primary form of communication with Tigren?

Email or Messaging App

What did you find most impressive or unique about this company?

They are intelligent and competent developers. Good value for money. Prepared to go the extra mile to deliver the projects

Are there any areas for improvement or something Tigren could have done differently?

I have no hesitation in recommending Tigren as your e-commerce development partner

BACKGROUND

Please describe your company and your position there.

IT Manager

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tigren, and what were your goals?

Magento 1 to Magento 2

SOLUTION

How did you select this vendor and what were the deciding factors?

Quality of work and delviery time

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Understanding our needs to deliverying a complete working solution

How many people from the vendor's team worked with you, and what were their positions?

3

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Live website up and running

Describe their project management style, including communication tools and timeliness.

Great communication 24/7

What did you find most impressive or unique about this company?

They were eager to work with you on things.

Are there any areas for improvement or something they could have done differently?

N/A