Thuỷ Thủ Agency

BACKGROUND

Please describe your company and position.

I am the UI/UX Designer of A Duong

Describe what your company does in a single sentence.

A Duong Trading and Import-Export Co., Ltd. specializes in supplying equipment, machinery, and materials for repair, waterproofing, and construction projects, and has been operating in Da Nang for over eight years.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Customize the Vietnamese-language sales website interface for Á Dương based on the selected template.
• Include full functionality for shopping carts, member accounts, and order history management for construction material customers.
• Incorporate "Promotions" and "Support" pages (including FAQs) to enhance customer support.

SOLUTION

How did you find Thuỷ Thủ Agency?

Online Search

Why did you select Thuỷ Thủ Agency over others?

Good value for cost

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency was responsible for customizing the sales website interface for A Duong based on the selected template, involving approximately 10% layout adjustment and Vietnamese localization. The delivered components included: - Home and About pages - Product pages (categories and details) - News pages (list and details) - Promotions and Policies pages - Support page (categorized list and accordion-style FAQs) - Contact page (business information, Google Maps, and contact form) - Shopping Cart management (product selection, cart review, discount code entry, payment details, and order completion) - Account management (registration/login, profile updates, password changes, order history, and address book) - Email subscription form, Google Analytics integration, third-party live chat, and support for Rank Math SEO and Schema markup.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website allows customers to order supplies online and track their orders directly through their accounts, offering far greater convenience than the previous method of ordering solely by phone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicated with Thuy Thu via email in a relaxed and easygoing manner, without any rush or stress. Progress proceeded exactly according to the agreed-upon plan.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

We find the shopping cart and account sections to be the best features, as they follow standard conventions, making it much easier for customers to place and track orders.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

There were instances where we were a bit slow in sending product images, so Thuy Thu had to wait a while longer before they could finalize the Products page.

BACKGROUND

Please describe your company and position.

I am the Seo Leader of HTM

Describe what your company does in a single sentence.

H.T.M is a Vietnamese cosmetics brand based in Can Tho that develops skincare products tailored to the climate and skin of Vietnamese people.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Customize the HTM website interface based on the selected template (9 layouts); bilingual (Vietnamese-English); completion within 20 working days.
• Include "Products" and "News" pages to showcase the full cosmetic product line and provide skincare information.
• Include an "Ordering Support" page to clearly explain the purchasing process to customers.

SOLUTION

How did you find Thuỷ Thủ Agency?

Referral

Why did you select Thuỷ Thủ Agency over others?

Good value for cost

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency is responsible for customizing the HTM website interface based on the selected template (comprising 9 page layouts) and implementing a bilingual Vietnamese-English setup. The project is to be completed within 20 working days, allowing for a maximum of two rounds of interface revisions. The deliverables include: Home page; About page; Products page (listing and detail views); News page (listing and detail views, with Facebook and Twitter sharing); Order Support Policy page; Contact page (business information and Google Maps); Admin account management; email subscription form; Google Analytics integration; and third-party live chat integration (Zopim, Tawkto, Subiz, Zalo, or Messenger).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website perfectly captures the gentle essence of Vietnamese skincare that I wanted to convey, and it makes it much easier for customers to browse products and read skincare tips.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I corresponded with Thuy Thu via email, and she was absolutely lovely—any questions I had were answered clearly and gently. It took exactly 20 days, just as the contract stated, and everything was perfect after just two rounds of revisions.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

What I like most is that the colors and imagery on the website perfectly capture the brand spirit we were aiming for—it looks soft and gentle, avoiding the gaudy look of many other cosmetics sites.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

There was a point where I sent the product photos a bit late because I had to retake them to make them look better, so Thuy Thu had to wait a little longer.

BACKGROUND

Please describe your company and position.

 I am the IT Helpdesk of an other industries company 

Describe what your company does in a single sentence.

LYN Packaging Production & Trading Co., Ltd. is an exporter of eco-friendly food packaging, specializing in the production of biodegradable paper cups, bagasse food containers, and recycled paper bags.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Develop a new website for LYNPACK based on the selected reference design, featuring 9 page layouts and bilingual support (Vietnamese as default, plus English).
• Include a comprehensive Products section—with full categories and detailed pages—to showcase the eco-friendly packaging lines.
• Complete the website within 15 working days, strictly adhering to the agreed-upon schedule.

SOLUTION

How did you find Thuỷ Thủ Agency?

Online Search

Why did you select Thuỷ Thủ Agency over others?

Pricing fit our budget

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency is responsible for customizing the LYNPACK website interface based on the selected reference design. The project covers 9 interface layouts, supports Vietnamese (default) and English, allows for up to two rounds of revisions, and has a completion timeframe of 15 working days. The delivered components include: Home page; About page (excluding the sustainable development section, as requested); Products page (all products, category listings, and product details); Services page; News page (listings and details); Contact page; and management modules for categories, banners, article content, image/video galleries, newsletters, social sharing (like/share), live chat (Zopim/Messenger/Zalo), and system configuration (email, SEO, security, and language settings).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website was completed within the committed 15-day timeframe, fully showcasing the range of eco-friendly packaging products to international customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I worked with Thuy Thu primarily via email, providing all necessary data upfront to ensure the project stayed on the 15-day schedule agreed upon in the contract. The two rounds of interface adjustments proceeded smoothly, without any major issues.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

I highly appreciate the Thuy Thu team for closely adhering to the reference sample and completing the work according to the committed schedule, thereby meeting the time requirements of an export business.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

Since my company provided the English content ourselves, some parts needed to be adjusted to fit the design layout, which required a bit of extra time for coordination.

BACKGROUND

Please describe your company and position.

I am the SEO Leader of Dat Viet Solutions

Describe what your company does in a single sentence.

Dat Viet Solutions is a high-tech enterprise specializing in lighting and smart home solutions, aiming to build a 4.0 product and service ecosystem in Vietnam.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Develop a new bilingual (Vietnamese-English) website for Dat Viet Solutions based on the selected reference design.
• Include an "Investment Estimate" page allowing customers to calculate installation costs for lighting or energy systems.
• Feature dedicated "Solutions" and "Products" pages to comprehensively showcase the technology product ecosystem.

SOLUTION

How did you find Thuỷ Thủ Agency?

Online Search

Why did you select Thuỷ Thủ Agency over others?

Pricing fit our budget

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency handled the website design and development for Dat Viet Solutions based on a selected reference layout, featuring eight interface designs and bilingual (Vietnamese-English) support. The delivered components include: Home page; Investment Estimation page; About Us page; Solutions page; Products page (listing and details); Projects page (listing, details, and quote request form); Media page (listing and details); Contact page (business information, Google Maps, and contact form); and modules for managing categories, banners (slideshow with background video), multilingual image/video galleries (zoom and navigation features), role-based account management, and email subscription forms. Additional features include PDF profile/catalogue downloads, Google Analytics integration, and third-party live chat options (Zalo, Messenger, Hotline).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website features an investment estimation page that allows customers to estimate costs themselves before getting in touch, thereby reducing the need for repeated price consultations over the phone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We mainly communicated with Thuy Thu via email, with a few additional phone calls when we needed to clarify the calculation formula on the Investment Estimates page. Progress is made according to the agreed plan.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

We highly appreciate the investment estimation page; the calculation formulas yield results that closely reflect reality once adjusted, providing customers with a useful reference figure before they reach out for a consultation.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

The cost calculation formula on the Initial Investment Estimate page did not fully align with our actual calculation method; it took several rounds of discussion to make the necessary corrections.

BACKGROUND

Please describe your company and position.

I am the IT Helpdesk of Imentor

Describe what your company does in a single sentence.

iMentor is a platform connecting mentors and mentees in the field of scholarships and studying abroad, helping to shorten the application process.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Build a website based on the iMentor platform with a complete Mentor/Mentee account system, bilingual Vietnamese (default) - English.
• There are pages for finding mentors, essay libraries, and scholarships to help mentees easily find information and suitable mentors.
• There is a payment system that allows mentors to view mentee profiles after the mentee has successfully completed the payment.

SOLUTION

How did you find Thuỷ Thủ Agency?

Online Search

Why did you select Thuỷ Thủ Agency over others?

Pricing fit our budget

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency is responsible for designing and programming the iMentor platform website based on the chosen template, making approximately 10% layout adjustments, bilingual Vietnamese (default) - English, completed within 36 working days, with a maximum of 3 interface revisions. The delivered items include: - Homepage, About Us page, Thesis Library page - Find Mentor page: list + details - Mentee page, Scholarship page: list + details - Account page: registration/login (Google, Facebook, web account), mentor/mentee classification, mentor profile (experience, achievements, upload certificates), mentee profile (scholarship goals, upload CV), change password, separate management pages for Mentees (my mentor, uploaded theses, register as a mentor) and Mentors (my these, my writing, my mentee) - Application Experience page: list + details - Purchase steps: payment for mentor to view mentee profile, confirmation of terms and conditions before payment - Support page, Contact page

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new platform allows mentees and mentors to register accounts, build profiles, and connect with each other directly on the website. The payment system also enables automatic unlocking of mentee profiles instead of manual processing.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had a pleasant working experience with Thuy Thu, but she was also quite meticulous in reviewing each step of the account system because it's the core of the platform. At one point, we used almost all three allowed adjustments in the contract because the mentor/mentee registration process was quite complex and required several revisions before it was stable.

What was your primary form of communication with Thuỷ Thủ Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were pleased that Thuy Thu's team maintained a relaxed attitude despite our numerous requests for account adjustments, without showing any annoyance or rushing through the work.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

The payment flow for unlocking mentee profiles needs more thorough testing from the outset, as this is a crucial feature to our business model.

BACKGROUND

Please describe your company and position.

I am the QA Engineer of Greenplus

Describe what your company does in a single sentence.

Greenplus is a landscape service company in Vietnam established in 2016; originally a nursery for landscaping trees, it is now a contractor specializing in landscape design, construction, and maintenance for major corporations such as FLC and BIM Group.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Develop a new website for Greenplus based on the selected reference design, featuring a bilingual (Vietnamese/English) interface with Vietnamese as the default language.
• Include a "Projects" page with filtering options by project type and region, enabling clients to easily browse completed works.
• Implement a category-based mega menu to facilitate easy expansion as the company adds new services.

SOLUTION

How did you find Thuỷ Thủ Agency?

Online Search

Why did you select Thuỷ Thủ Agency over others?

Pricing fit our budget

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency handled the website design and development for Greenplus based on a selected reference template, featuring a bilingual (Vietnamese/English) interface. Delivered components included: - Homepage - About Us page (2 layouts) - Services page (3 layouts: list view, detail view, and supplementary info covering landscape design, maintenance, indoor plant rental, and supply of plants/materials) - Projects page (2 layouts: list view with filters by project type/region, and detail view) - Image/Video page (2-tab grid layout) - Careers page (2 layouts) - News page (2 layouts: categorization and search by keyword/category) - Contact page (contact form including name, company, service category, email, phone number, address, message, and CAPTCHA) - Management features: Mega Menu (by category), fixed one-page management, category modules, content/article management, and newsletter subscription - On-page SEO optimization: image optimization, PageSpeed ​​Insights, Google Analytics, Search Console, Google submission, GEO tags, and 404 page optimization - Security measures: database prefix change, malware scanning, salts & keys update, admin login URL masking, file editing disablement, spam comment reduction, and IP/user-agent blocking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website clearly showcases landscape services and completed projects, while project filters based on location and type enable clients to quickly find relevant work.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We primarily worked with Thuy Thu via email, with a few phone calls to clarify requirements regarding the mega menu and project filters. Progress proceeded exactly according to the agreed-upon plan.

What was your primary form of communication with Thuỷ Thủ Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We highly appreciate the mega menu management feature, which allows us to expand our service categories in the future without needing to reprogram everything from scratch.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

The logic for the region-based project filter needs to be adjusted to accurately reflect how we actually classify projects.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of a mechanical parts company

Describe what your company does in a single sentence.

Ours is a Japanese company specializing in the manufacturing and processing of precision mechanical components and machine parts, established in Dong Nai in 2012.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Customize the website interface based on the selected template, featuring a bilingual (Vietnamese/English) setup with Vietnamese as the default language.
• Include dedicated "Products" and "Services" pages to showcase mechanical machining capabilities.
• Include a comprehensive "Recruitment" page to facilitate the hiring of engineers and mechanical workers.

SOLUTION

How did you find Thuỷ Thủ Agency?

Referral

Why did you select Thuỷ Thủ Agency over others?

Good value for cost

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency was responsible for customizing the website interface based on the selected template, involving approximately 10% layout adjustment (moving, hiding/showing, or duplicating blocks; adjusting color schemes to match the logo; and replacing all content, images, and videos) and implementing bilingual support (Vietnamese as default, plus English). The delivered components included: Home page; About page; Products page (list and details); Services page (list and details, featuring document viewing and Zalo sharing buttons); Image Gallery; News page (list and details); Recruitment page (list and details covering experience, work arrangement, requirements, position, quantity, and benefits); Contact page (business information, Google Maps, and contact form); and administrative account management, Google Analytics integration, and third-party live chat (Zalo/Messenger/Hotline).

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our new website clearly showcases our precision machining capabilities, and the Careers page is fully detailed, making it easier for candidates to submit their applications.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Thuy Thu and I communicated via email and Zalo; they were friendly and easy to talk to, and every question was clearly explained. Since we used an existing template, the process moved quickly and didn't take nearly as much time as we had expected.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

We really like the Services page feature that includes buttons for viewing documents and sharing via Zalo; it’s convenient for our mechanical engineering clients, who primarily communicate through Zalo.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

There were times when we sent the product images a bit late, so the Thuy Thu team had to wait a little longer.

BACKGROUND

Please describe your company and position.

I am a digital marketing specialist of Vinh Dai Phat

Describe what your company does in a single sentence.

Vinh Dai Phat Solar operates in the solar energy sector, providing electricity-saving solutions for households, shops, factories, and businesses, backed by over 12 years of experience and more than 800 completed projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Develop a new website for Vinh Dai Phat Solar featuring two homepages and a bilingual interface (Vietnamese by default, English).
• Include an electricity cost calculator form—accessible via a popup on every page—that allows customers to estimate installation costs.
• Ensure page loading speeds meet the benchmark standards committed to in the contract.

SOLUTION

How did you find Thuỷ Thủ Agency?

Online Search

Why did you select Thuỷ Thủ Agency over others?

Pricing fit our budget

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency handled the website design and development for Vĩnh Đại Phát Solar, featuring a bilingual setup (Vietnamese default/English) and a mix of custom designs and template-based layouts. Delivered components include: - Homepage (2 design options): banner, company introduction, electricity cost calculator, categorized products, company commitments, projects, customer testimonials, and news - Introduction Page: vision, mission, core values, factory/production facilities, services offered, reasons to choose us, and certifications - Products Page: developed using a reference template (no custom design) - Projects Page: developed using a reference template (no custom design) - Shopping Cart Page: developed using Thuy Thu’s standard template (no custom design) - News Page: developed using a reference template (no custom design) - Contact Page - Management modules for categories, banners, article content, products, projects, and multilingual photo/video galleries; online chat integration (Zopim/Messenger/Zalo) - Detailed on-page SEO optimization: robots.txt, language-specific XML sitemaps, unique page titles/meta descriptions, URL structure, H1-H4 tags, compressed images with ALT text, JSON structured data, Open Graph tags, canonical tags, breadcrumbs, Google Tag Manager/Analytics/Webmaster Tools integration, broken link checks, 404 error page, and page loading speeds comparable to the reference website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website features an electricity cost calculator, allowing customers to estimate expenses themselves before contacting us for a consultation, thereby reducing the need for repeated explanations over the phone.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We primarily worked with Thuy Thu via email and carefully reviewed each interface before approval—particularly the electricity cost calculation form, as it is a critical feature for our customers. Some interfaces developed based on reference samples did not fully meet our initial expectations, requiring multiple rounds of discussion to reach an agreement.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

We observed that the electricity cost calculation form operated accurately after the adjustments, meeting our technical requirements.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

The initial page load speed did not match that of the reference website as stipulated in the contract; further optimization was required over several rounds to achieve satisfactory results.

BACKGROUND

Please describe your company and position.

I am the Seo Leader of Lumière

Describe what your company does in a single sentence.

Lumière Moments is an event and creative agency that brings a spirit of collaboration and craftsmanship to every project.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Customize the website interface according to the selected template, bilingual Vietnamese (default) - English, 8 interfaces.
• There is a separate Services and Projects page to showcase the events that have been organized.
• There is a Gallery page to display photos of events that have been held.

SOLUTION

How did you find Thuỷ Thủ Agency?

Referral

Why did you select Thuỷ Thủ Agency over others?

Great culture fit

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency was responsible for customizing the website interface for Lumière Moments according to the chosen template, adjusting approximately 10% of the layout (moving blocks, hiding/showing blocks, duplicating blocks, changing the color scheme to match the logo, changing all content, images, and videos), 8 interfaces, bilingual Vietnamese (default) - English, with a maximum of 3 revisions. The delivered items include:

• Homepage, About Us page
• Services page: list + details
• Projects page: list + details
• Gallery page - Contact page

Category management module, banner (slideshow with background video), grid-based article content, administrator account permissions, introduction, services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website truly embodies the artistic and sophisticated style that Lumière aims to showcase, and the library section displays a much more visually appealing collection of events than before.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I communicated with Thuy Thu via email and text messages, and it was quite relaxed; there was no tension or difficulty at all. If a design was good, I approved it right away. The progress was on schedule, and everything was pleasant from start to finish.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

I liked how Thuỷ Thủ Agency kept the brand's artistic and delicate feel, avoiding the overly industrial interface of other web agencies.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

Actually, I'm not very picky, so there's not much to complain about. The only thing was that I was hesitant at first when choosing a design; I went back and forth a few times before finding one I liked.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of an industrial paiting solutions company

Describe what your company does in a single sentence.

We're a provider of comprehensive solutions for industrial painting lines, spray booths, and exhaust gas and wastewater treatment systems for factories and industrial zones.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thuỷ Thủ Agency to accomplish?

• Clone the new website to perfectly match the interface of the existing site, with completion within 5 working days.
• Implement 301 redirects to ensure a seamless transition from the old site to the new one without traffic loss.
• Register a .com.vn domain and include one year of hosting services.

SOLUTION

How did you find Thuỷ Thủ Agency?

Online Search

Why did you select Thuỷ Thủ Agency over others?

Good value for cost

How many teammates from Thuỷ Thủ Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Thuy Thu Agency was responsible for replicating the website based 100% on the design of the reference site, completing the project within five working days (starting from the receipt of the initial payment and all necessary content). The deliverables included: replicating the entire interface based on the reference site; providing guidance on 301 redirects; 1,500MB of website hosting for one year; and registration and maintenance of a .com.vn domain for one year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website went up quickly in exactly 5 days as per the contract, maintaining the familiar interface so old customers are not surprised when accessing it.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We communicated with Thuy Thu primarily via email; the project was quite straightforward—involving the replication of an existing interface—so it did not require extensive back-and-forth discussion. It was completed in exactly five working days, as stipulated in the contract.

What was your primary form of communication with Thuỷ Thủ Agency?

Email or Messaging App

What did you find most impressive or unique about this company?

Since the project was small and simple, there isn't much of note to share, other than the fact that the implementation proceeded quite rapidly—exactly as agreed upon.

Are there any areas for improvement or something Thuỷ Thủ Agency could have done differently?

As the project is straightforward, we have no additional requests beyond the initial scope of work and, for the time being, no specific feedback to offer.