Thexyz Inc

BACKGROUND

Please describe your company and position.

I am the executive of Helix Candles

Describe what your company does in a single sentence.

Event decor and candle rentals/ weddings and corporate events

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thexyz Inc to accomplish?

• hosting and email

SOLUTION

How did you find Thexyz Inc?

Referral

Why did you select Thexyz Inc over others?

Referred to me

How many teammates from Thexyz Inc were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Finding a hosting company you can trust is difficult, but I've been fortunate to have Thexyz supporting my business since day one. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Over the years, they've consistently provided reliable hosting and excellent customer service. Perry has been an incredible resource throughout my journey. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

He always takes the time to help, answer questions, and make sure everything runs smoothly. That level of personal support is hard to find these days. 

What was your primary form of communication with Thexyz Inc?

Email or Messaging App

What did you find most impressive or unique about this company?

I've been a customer of Thexyz for many years, and I honestly couldn't be happier with my experience. From the very beginning of my business, they provided reliable hosting and outstanding customer service.

Are there any areas for improvement or something Thexyz Inc could have done differently?

His responsiveness, expertise, and willingness to go the extra mile are exactly why I've stayed with Thexyz for so many years. Highly recommended!

BACKGROUND

Please describe your company and position.

 I am the Physiotherapist of a physiotherapy clinic. 

Describe what your company does in a single sentence.

Physiotherapy service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Thexyz Inc to accomplish?

• set up a secure email system
• domain to set up a website
• emails for team

SOLUTION

How did you find Thexyz Inc?

Referral

Why did you select Thexyz Inc over others?

Company values aligned

How many teammates from Thexyz Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included get a website set up & emails set up for the whole team with email migration from the previous host.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced processing time by 10% and allowed for a swift migration to a secure email system. Website was also set up smoothly and quickly to allow for development. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes items were delivered very quickly and there was help with any questions straight away. 

What was your primary form of communication with Thexyz Inc?

Email or Messaging App

What did you find most impressive or unique about this company?

We moved our clinic’s email accounts to Thexyz and found the process much easier than expected. Their team helped us understand the setup and made sure everything was working properly. Since moving, our email has been dependable, and we feel confident using it for our day-to-day business communications.

Are there any areas for improvement or something Thexyz Inc could have done differently?

My emails sent sometimes when to spam initially. 

BACKGROUND

Please describe your company and your position there.

I am CEO and Founder of an investment bank and Venture Capital group.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Thexyz Inc, and what were your goals?

Website development, email, hosting, graphic design, product flow, video hosting and development and much more.

SOLUTION

How did you select Thexyz Inc and what were the deciding factors?

I was recommended by a colleague. Perry, the CEO is top notch, super professional, great, on time and cost effective. He's also very responsive and generally a fun guy to work with!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I need a new company website: https://penna.company. Which he did. Perry was very communicative and guided the whole process.

How many people from the vendor's team worked with you, and what were their positions?

Perry.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Timing. 100% on time.

Describe their project management style, including communication tools and timelines.

Fluid and dynamic.

What did you find most impressive or unique about this company?

Perry and telling me what I needed to do and lead the process.

Are there any areas for improvement or something they could have done differently?

Not really.. generally pleased with experience and having Perry do another one of my company websites!