theCSS Agency

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of a recruiting firm.

Describe what your company does in a single sentence.

A San Francisco-based, woman-owned boutique recruiting agency specializing in placing Executive Assistants, Administrative, Operations, and Human Resources professionals in temporary and permanent roles for companies ranging from startups to Fortune 500s.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire theCSS Agency to accomplish?

• To help with our CMS
• To help with special projects that needed to be built on our website
• To help make updates to our website

SOLUTION

How did you find theCSS Agency?

Webflow

Why did you select theCSS Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• They were recommended on Webflow and I lreally like their work

How many teammates from theCSS Agency were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We initially had our website built by another developer who stepped away, so we needed a partner to step in and support our CMS, ongoing updates, and new additions to the site, along with special projects.

We brought on CSS Agency, and they’ve been exceptional—especially with our annual Compensation Guide. They supported the design, layout, and integration onto our website. They’re also incredibly responsive, despite the time difference, which has made collaboration easy and efficient.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It's still ongoing but we have been happy with results thus far! 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’ve been extremely responsive. I know the time difference can be tricky—I’ve even missed a few meetings—but they’ve always shown up and stayed on top of everything.

We did run into one hiccup with the release of our Compensation Guide, but I’m confident it’s something they’ll quickly resolve. Overall, everything they’ve delivered has been timely, reliable, and well executed.

What was your primary form of communication with theCSS Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What’s been especially impressive is their efficiency and ability to execute quickly without sacrificing quality. For our Compensation Guide, we decided to take a completely new direction from a design standpoint compared to previous years, and they were able to turn around an entirely new design in under two days. That level of speed, flexibility, and responsiveness has made a huge impact on our team.

Are there any areas for improvement or something theCSS Agency could have done differently?

Nope 

BACKGROUND

Please describe your company and position.

I am a department lead at ReReeti

Describe what your company does in a single sentence.

We work alongside museums and cultural organisations in India and beyond to help them connect meaningfully with Indian audiences, stakeholders, teams, and the wider community.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire theCSS Agency to accomplish?

• 1. A website that strengthens brand identity and positioning
• 2 A website that improves user experience

SOLUTION

How did you find theCSS Agency?

Online Search

Why did you select theCSS Agency over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• Other

How many teammates from theCSS Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Discovery and Planning
- Understand organisational goals, user needs, and content priorities.
- Developed a site architecture aligned with our brand and audience.
2. Website Design
- Designed responsive layouts optimised for desktop, tablet, and mobile experiences.
- Delivered high-fidelity mockups for key pages
3. Website Development
- Built a custom website 
- Developed fully responsive, cross-browser compatible pages.
- Integrated functionalities such as: Blog, Newsletter signup, contact form, Multimedia support (e.g., images, videos, documents)
4. Content Migration & Upload
- Migrated existing content where applicable and uploaded new content across all key pages.
5. Deployment
- Launched the website on the selected hosting environment.
- Configured domains, SSL certificates, and necessary DNS settings.
6. Post-Launch Support
- Offered post-launch monitoring to ensure smooth functioning.
- Provided a support window of [e.g. 1 month] for bug fixes and minor updates.
- Training for internal teams on how to manage and update the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website, entirely built on webflow. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The agency managed the project with clarity and professionalism, maintaining regular communication throughout. 
They were responsive to our evolving needs and incorporated feedback with care and efficiency. 
All key deliverables were shared and the team was flexible, solution-oriented, and a pleasure to collaborate with.

What was your primary form of communication with theCSS Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was their attitude towards the project. They took the time to truly understand our goals and vision, and approached the work with commitment and care. Rather than pushing back or cutting corners, they consistently did their best to deliver what was needed—often going beyond the brief to make sure the final outcome reflected our aspirations.

Are there any areas for improvement or something theCSS Agency could have done differently?

Perhaps the only area for improvement could be having slightly more defined project tracking tools or systems in place—but overall, the process was smooth and collaborative.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing Manager for Lucky Bundle, which is a retail with new concept where we sell various of items at accessible price for all. The concept is treasure hunt outlet where you will never know what you will find and there are "treasures" amongst the items in our bins. We restock the items every week and price drops every day until clearance day.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The CSS Agency - A Webflow Agency, and what were your goals?

We needed to create a website with several pages that showcase our brand and company. We already have a Webflow account and we were looking for someone who can help develop our website. Our goals were to develop this whole website so we can operate it later on.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online through various website and we found Viken among other shortlisted candidates. What drew us to Viken was that he spoke with experience, he knew exactly what we needed and how to achieve those. Viken was also very responsive and thus we knew Viken and his team were the right people for this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work include all website development from creating landing pages to other pages as well as several integrated on the website. It started off by the agency provided a layout guide which became the main template of our website. From there, everything follow that. We also had form integration using 3rd party app, make.com because Webflow doesn't host forms. The agency also helped to implement this as well.

How many people from the vendor's team worked with you, and what were their positions?

Viken was our main point of contact, he is the leader of the company who had been very helpful and attentive since the beginning. He made sure everything was delivered on time and that we understood the way Webflow works. Another person who worked with us was Sanket, who was a developer in Viken's team. Sanket was also very helpful and responsive. If there were problems, he immediately worked on it and provided solutions.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After revamping the website, our overall branding became much better and we had 30% increase in website traffic as well. It also becomes easier for resellers and supplier to submit their form. We now have over 1,000 resellers signed up through the website and the number is still increasing.

Describe their project management style, including communication tools and timeliness.

We had a slack channel to communicate about our needs daily. When urgent things arosed, they were very quick to respond and fixed the problem. They always respected the deadlines that were set by both parties.

What did you find most impressive or unique about this company?

I believe this agency always puts their clients first and thus making them a customer centric company. This is shown through their dedication and great service they provided to their clients. I think this is something impressive.

Are there any areas for improvement or something they could have done differently?

When they deliver quickly, sometimes it is rushed and there were minor errors were overlooked. I think they can improve more on quality checking and putting attention to detail so that we could reduce the number of revisions.

BACKGROUND

Please describe your company and your position there.

I'm a product manager of a growing Edtech company based out of Netherlands. We help young kids to learn about the skill in Web3 and coding.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The CSS Agency - A Webflow Agency, and what were your goals?

Our website was created on a very basic no-code platform which lacked many features and possibilities of integrations. The CSS Agency helped us by building a full fledged website with a helping style guide for us on Webflow. It met our goals of having a visually appealing website and full with features.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went through multiple vendors through upwork, linkedin and personal connections. We met The CSS Agency through Linkedin and the deciding factors were determination and their transparency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting and then it was decided that we will divide the project in two parts, style and development. So, the vendor first completed the design on figma and then after our approval completed the development on the website.

How many people from the vendor's team worked with you, and what were their positions?

The main point of contact was the founder of TheCssAgency, Viken Patel.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch, we have seen growth in customers staying on the website and conversion rate has improved as well.

Describe their project management style, including communication tools and timeliness.

We had regular syncs and they took our approvals and feedback very frequently, which kept the project on track.

What did you find most impressive or unique about this company?

The punctuality and transparency of the agency was commendable and was really impressive.

Are there any areas for improvement or something they could have done differently?

We did not face such difference in thoughts during the project as we were very clear with the requirements and the agency was rapid on acting according to that.

BACKGROUND

Please describe your company and your position there.

Co-founder and CEO

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The CSS Agency - A Webflow Agency, and what were your goals?

We hired The CSS Agency to develop Nordlab.store ecom site.

SOLUTION

How did you select this vendor and what were the deciding factors?

Viken was very nice, pragmatic and straightforward from the very beginning and their prices were very reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They did create and optimize product pages, helped with the design changes, implemented payments and mediated with Stripe and helped us to decide what solution is better to implement. Added reviews for customer feedback and did everything we needed. Perfect one stop shop for your ecommerce tech development and design.

How many people from the vendor's team worked with you, and what were their positions?

I communicate with one person all the time and that's the best way to do it.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am very happy about the results and communication. It is a pleasure to work with and build stuff together. I highly recommend this agency to anyone who wants to get things done well and fast.

Describe their project management style, including communication tools and timeliness.

Everything was done on time. We use Discord for communications and that's great. We also shared Figma files for design purposes.

What did you find most impressive or unique about this company?

As always, it's all about people. Viken is a great guy and that what makes this company great.

Are there any areas for improvement or something they could have done differently?

They could suggest more improvements on what could be done and implemented but I guess that's our problem and we have to thing about it. When we ask smth to do - they do it perfectly and on time.

BACKGROUND

Introduce your business and what you do there.

I am the co-worker, essentially the co-founder, of The Clueless Company, a consultancy offering marketing and support services for established enterprises and startups. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with The CSS Agency?

We needed a firm to develop our branding materials. 

SOLUTION

What was the scope of their involvement?

The CSS Agency is our design partner. They’ve developed our logo and branding guidelines — they used our existing color palette of blue, black, and white throughout the design process. They also developed some marketing collateral using our branding, including business cards. Their team has also designed and developed our WordPress website from scratch, which included designing the site layout. 

What is the team composition?

I’ve only worked with The CSS Agency’s founder.  

How did you come to work with The CSS Agency?

The CSS Agency and I are located in the same city, so we knew each other. I was aware of their work, so when we needed assistance, I contacted them. 

How much have you invested with them?

I’ve invested around $1,000 with The CSS Agency on this project. 

What is the status of this engagement?

This project with The CSS Agency was from August–September 2021, but we’re still working with them through some of our customers. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The materials The CSS Agency has provided reflect our company very well. We’ve received a lot of positive feedback about the new logo and website design, so I’d say the partnership has been a success. 

How did The CSS Agency perform from a project management standpoint?

The CSS Agency has ensured our project stayed on schedule and has launched the site on time. They haven’t strayed outside of our budget either. We’ve mostly communicated through WhatsApp and email. 

What did you find most impressive about them?

We were extremely focused on our timeline because, without a live website, we couldn’t get business. The CSS Agency had ensured that their deliverables were finalized on schedule to ensure we had our website up exactly when we needed it. We’ve only had to make a few edits to their designs, which has made the design process very fast. 

Are there any areas they could improve?

I have nothing for The CSS Agency to improve. 

Do you have any advice for potential customers?

I’d advise future customers to provide The CSS Agency with clear information about their project, especially the timeline. It’s also crucial to provide feedback all at once to ensure that edits don’t take too long. 

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of a rental service in Singapore.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire theCSS Agency to accomplish for your business?

We hired theCSS Agency to help us migrate our website to Webflow and develop our new brand design for the new site.

SOLUTION

What was the scope of their involvement?

theCSS Agency led the development of the new website design and ensured our migration of our old site to Webflow was smooth. They also worked on maintaining our SEO ranking and domain authority.

How did you come to work with theCSS Agency?

We found them through an online search. theCSS Agency was comprehensive in their pitch to us, with clear expectations and a timeline.

What is the status of this engagement?

We worked together from July 2024–February 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website's performance, like loading speed, improved.

How did the company perform from a project management standpoint?

theCSS Agency delivered on time. We communicated via Slack and Asana.

What did you find most impressive about them?

theCSS Agency was clear about their roles and able to update us on the technical assessment so we could make decisions quickly.

Are there any areas they could improve?

I didn't think there was anything they could improve on.

BACKGROUND

Introduce your business and what you do there.

I'm the CTO of a technology company that focuses on car sharing as a business and aims to deliver the freedom to drive to everybody.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with theCSS Agency?

We needed to migrate our older website running on WordPress to Webflow. At the same time, we needed to complete a few enhancements that enabled some automations from our internal databases.

SOLUTION

What was the scope of their involvement?

theCSS Agency has migrated our WordPress website to Webflow. They've also implemented a new design on internal blog pages, created templates for marketing blog pages to enable editorial work, and ensured AdWords and Google Tag sync in the migration efforts.

What is the team composition?

We've worked with three teammates from theCSS Agency.

How did you come to work with theCSS Agency?

We found them through an online search. We chose them because they provided very deep expertise in the use of Webflow and migration efforts from WordPress to Webflow.

What is the status of this engagement?

We worked together from August 2024 to July 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've used deliverable milestones to ensure that progress is managed. This was discussed and agreed upon at the earlier stage of the engagement. Those milestones include the completion of the main web page, the UAT of the main web page, the completion of the locations page with data integration, the completion of web templates for editorial use, and the migration of the website.

How did the company perform from a project management standpoint?

theCSS Agency has delivered on time. Most of the delays have been due to our own internal processes and activities. We communicate via Asana and web meetings.

What did you find most impressive about them?

theCSS Agency is very responsive and has helped us solve some of our inner application needs. They're very professional as a working vendor and are very open and transparent with the work that is being done.

Are there any areas they could improve?

I can't think of anything for now.

BACKGROUND

Please describe your company and position.

I am the GTM Strategy of Exactius

Describe what your company does in a single sentence.

We help companies scale in a capital-efficient manner and de-risk the growth function

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire theCSS Agency to accomplish?

• Build landing pages on Webflow

SOLUTION

How did you find theCSS Agency?

Online Search

Why did you select theCSS Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from theCSS Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a series of landing pages on Webflow along with additional blocks to develop more variations of landing pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Landing pages went live within a week from brief. Additional tweaks were quickly addressed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very quicky to respond, delivered on time, quickly tweaked when changes were needed. Provided support and guidance on how to create more variants or tweak in the future.

What was your primary form of communication with theCSS Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They were very quick, had great communication, were highly responsive, and had excellent quality of work.

Are there any areas for improvement or something theCSS Agency could have done differently?

No