theCSS Agency

Please describe your company and your position there.

I'm a product manager of a growing Edtech company based out of Netherlands. We help young kids to learn about the skill in Web3 and coding.

For what projects/services did your company hire The CSS Agency - A Webflow Agency, and what were your goals?

Our website was created on a very basic no-code platform which lacked many features and possibilities of integrations. The CSS Agency helped us by building a full fledged website with a helping style guide for us on Webflow. It met our goals of having a visually appealing website and full with features.

How did you select this vendor and what were the deciding factors?

We went through multiple vendors through upwork, linkedin and personal connections. We met The CSS Agency through Linkedin and the deciding factors were determination and their transparency.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting and then it was decided that we will divide the project in two parts, style and development. So, the vendor first completed the design on figma and then after our approval completed the development on the website.

How many people from the vendor's team worked with you, and what were their positions?

The main point of contact was the founder of TheCssAgency, Viken Patel.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After the launch, we have seen growth in customers staying on the website and conversion rate has improved as well.

Describe their project management style, including communication tools and timeliness.

We had regular syncs and they took our approvals and feedback very frequently, which kept the project on track.

What did you find most impressive or unique about this company?

The punctuality and transparency of the agency was commendable and was really impressive.

Are there any areas for improvement or something they could have done differently?

We did not face such difference in thoughts during the project as we were very clear with the requirements and the agency was rapid on acting according to that.

Please describe your company and your position there.

Co-founder and CEO

For what projects/services did your company hire The CSS Agency - A Webflow Agency, and what were your goals?

We hired The CSS Agency to develop Nordlab.store ecom site.

How did you select this vendor and what were the deciding factors?

Viken was very nice, pragmatic and straightforward from the very beginning and their prices were very reasonable.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They did create and optimize product pages, helped with the design changes, implemented payments and mediated with Stripe and helped us to decide what solution is better to implement. Added reviews for customer feedback and did everything we needed. Perfect one stop shop for your ecommerce tech development and design.

How many people from the vendor's team worked with you, and what were their positions?

I communicate with one person all the time and that's the best way to do it.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I am very happy about the results and communication. It is a pleasure to work with and build stuff together. I highly recommend this agency to anyone who wants to get things done well and fast.

Describe their project management style, including communication tools and timeliness.

Everything was done on time. We use Discord for communications and that's great. We also shared Figma files for design purposes.

What did you find most impressive or unique about this company?

As always, it's all about people. Viken is a great guy and that what makes this company great.

Are there any areas for improvement or something they could have done differently?

They could suggest more improvements on what could be done and implemented but I guess that's our problem and we have to thing about it. When we ask smth to do - they do it perfectly and on time.

Introduce your business and what you do there.

I am the co-worker, essentially the co-founder, of The Clueless Company, a consultancy offering marketing and support services for established enterprises and startups. 

What challenge were you trying to address with The CSS Agency?

We needed a firm to develop our branding materials. 

What was the scope of their involvement?

The CSS Agency is our design partner. They’ve developed our logo and branding guidelines — they used our existing color palette of blue, black, and white throughout the design process. They also developed some marketing collateral using our branding, including business cards. Their team has also designed and developed our WordPress website from scratch, which included designing the site layout. 

What is the team composition?

I’ve only worked with The CSS Agency’s founder.  

How did you come to work with The CSS Agency?

The CSS Agency and I are located in the same city, so we knew each other. I was aware of their work, so when we needed assistance, I contacted them. 

How much have you invested with them?

I’ve invested around $1,000 with The CSS Agency on this project. 

What is the status of this engagement?

This project with The CSS Agency was from August–September 2021, but we’re still working with them through some of our customers. 

What evidence can you share that demonstrates the impact of the engagement? 

The materials The CSS Agency has provided reflect our company very well. We’ve received a lot of positive feedback about the new logo and website design, so I’d say the partnership has been a success. 

How did The CSS Agency perform from a project management standpoint?

The CSS Agency has ensured our project stayed on schedule and has launched the site on time. They haven’t strayed outside of our budget either. We’ve mostly communicated through WhatsApp and email. 

What did you find most impressive about them?

We were extremely focused on our timeline because, without a live website, we couldn’t get business. The CSS Agency had ensured that their deliverables were finalized on schedule to ensure we had our website up exactly when we needed it. We’ve only had to make a few edits to their designs, which has made the design process very fast. 

Are there any areas they could improve?

I have nothing for The CSS Agency to improve. 

Do you have any advice for potential customers?

I’d advise future customers to provide The CSS Agency with clear information about their project, especially the timeline. It’s also crucial to provide feedback all at once to ensure that edits don’t take too long. 

Please describe your company and your position there.

I'm the Marketing Manager for Lucky Bundle, which is a retail with new concept where we sell various of items at accessible price for all. The concept is treasure hunt outlet where you will never know what you will find and there are "treasures" amongst the items in our bins. We restock the items every week and price drops every day until clearance day.

For what projects/services did your company hire The CSS Agency - A Webflow Agency, and what were your goals?

We needed to create a website with several pages that showcase our brand and company. We already have a Webflow account and we were looking for someone who can help develop our website. Our goals were to develop this whole website so we can operate it later on.

How did you select this vendor and what were the deciding factors?

We searched online through various website and we found Viken among other shortlisted candidates. What drew us to Viken was that he spoke with experience, he knew exactly what we needed and how to achieve those. Viken was also very responsive and thus we knew Viken and his team were the right people for this project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work include all website development from creating landing pages to other pages as well as several integrated on the website. It started off by the agency provided a layout guide which became the main template of our website. From there, everything follow that. We also had form integration using 3rd party app, make.com because Webflow doesn't host forms. The agency also helped to implement this as well.

How many people from the vendor's team worked with you, and what were their positions?

Viken was our main point of contact, he is the leader of the company who had been very helpful and attentive since the beginning. He made sure everything was delivered on time and that we understood the way Webflow works. Another person who worked with us was Sanket, who was a developer in Viken's team. Sanket was also very helpful and responsive. If there were problems, he immediately worked on it and provided solutions.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After revamping the website, our overall branding became much better and we had 30% increase in website traffic as well. It also becomes easier for resellers and supplier to submit their form. We now have over 1,000 resellers signed up through the website and the number is still increasing.

Describe their project management style, including communication tools and timeliness.

We had a slack channel to communicate about our needs daily. When urgent things arosed, they were very quick to respond and fixed the problem. They always respected the deadlines that were set by both parties.

What did you find most impressive or unique about this company?

I believe this agency always puts their clients first and thus making them a customer centric company. This is shown through their dedication and great service they provided to their clients. I think this is something impressive.

Are there any areas for improvement or something they could have done differently?

When they deliver quickly, sometimes it is rushed and there were minor errors were overlooked. I think they can improve more on quality checking and putting attention to detail so that we could reduce the number of revisions.

Please describe your company and your position there.

I am founder of the company. Company is providing lab grown diamond replica to the consumer.

For what projects/services did your company hire The CSS Agency, and what were your goals?

We wanted to create a scalable, simple to understand website in a two weeks.

How did you select The CSS Agency and what were the deciding factors?

Quick development, guide us what is required to create a great website and inputs as a they own it.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web development, free hand to use technology which is scalable.

How many people from The CCS Agency team worked with you, and what were their positions?

I think Viken him self put all the effort.

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project was completed within time limit, input was excellent. Overall we are happy with the development.

Describe their project management style, including communication tools and timeliness.

They share development through emails and what’s app. Most of the task they finished within the time limits.

What did you find most impressive or unique about this company?

Understanding intricacies of products, customer and their requirements. Their timely follow-ups and delivery stood out in the workflow.

Are there any areas for improvement or something they could have done differently?

No