Name: Texaport
Address: Techcube, 1 Summerhall, Edinburgh, Scotland, EH9 1PL, SQ
Telephone: 0330 122 2345
Price range: $100 - $149
Rating: 4.9

Trusted IT support to safeguard your business

Texaport is an established and reputable managed service provider with a strong focus on security and customer service excellence.

We empower organisations with comprehensive managed services that combine:

Exceptional customer service
Strategic digital transformation
Robust security solutions

What we believe in:

Championing Industry Regulation
Collaboration and partnerships
Security-first mindset
Rapid response and incident management

Min project size
$5,000+
Hourly rate
$100 - $149 / hr
Employees
10 - 49
Locations
Edinburgh, Scotland
Year founded
Founded 2012
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate $100 - $149 /hr

Rating for cost 4.8 /5

What Clients Have Said

Texaport's pricing ranges from £1,200 to £50,000 depending on client size and services. Clients note that while Texaport may be pricier than competitors, the quality of service justifies the cost, highlighting flexibility, responsiveness, and effective project management.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 8 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Texaport Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.8
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Personalized Client Service

Clients appreciate Texaport's personable approach and efforts to understand their specific needs. Their willingness to engage in face-to-face meetings and build trust is seen as a significant positive aspect of their service.
Effective Communication and Collaboration

Texaport is commended for their excellent communication skills, maintaining clear and open lines of communication with clients through various channels, including phone, email, and in-person meetings.
Room for Improvement in Proactivity

While generally satisfied, some clients noted that Texaport could be more proactive in their approach. This suggests potential for improvement in anticipating client needs and offering solutions before issues arise.
Effective Data Migration and Security

Clients appreciated Texaport's expertise in data migration and cybersecurity, highlighting their successful execution of projects like data migrations and achieving Cyber Essentials certifications. Their focus on security and data management is a key strength.
Responsive and Reliable Support

Texaport's responsiveness and reliability in addressing IT issues are highly valued by clients. Their ability to promptly resolve problems and provide ongoing support ensures minimal downtime and smooth operations.
Excellent Project Management

Reviewers consistently noted Texaport's strong project management skills, with timely delivery, clear communication, and effective use of ticketing systems. They are responsive and maintain regular communication, ensuring projects stay on track.

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Texaport Reviews

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Cybersecurity IT Managed Services
$10,000 to $49,999
Feb. 2022 - Feb. 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"Their staff is very approachable and responsive."

May 19, 2023

Head of Finance, St Andrews Brewers Limited

William Bremner

Other industries
United Kingdom
11-50 Employees
Online Review
Verified

Texaport provides ongoing IT and software support for a distillery. The team has completed the software installation, hardware selection, and helpdesk setup.

Texaport's efforts have resulted in fast resolution of IT support requests and zero downtime in IT access. The team has effectively managed the project, maintaining clear communication. They have been approachable and responsive, ensuring a positive overall experience.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Finance of St Andrews Brewers Limited

Describe what your company does in a single sentence.

Produces and sells gin and scotch whisky.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Texaport to accomplish?

General IT and software support
Provision of laptop and related hardware

SOLUTION

How did you find Texaport?

Referral

Why did you select Texaport over others?

Pricing fit our budget
Good value for cost
Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

It support helpdesk available weekday during working hours. Install of software as appropriate. Selection of hardware as appropriate.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quick resolution of IT support requests.No material downtime in IT access

What was your primary form of communication with Texaport?

Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good project management. Clear communication of "roadmap". Excellent response to IT support queries.Quick, clear ,effective.

What did you find most impressive or unique about this company?

Quick response and quick resolution of IT support queries. Their staff is very approachable and responsive.

Are there any areas for improvement or something Texaport could have done differently?

Their tool to allow customer feedback has been improved but there is still room for improvement.

RATINGS

5.0

Cloud Consulting & SI Cybersecurity IT Managed Services
Confidential
Jan. 2018 - Ongoing

5.0

Quality: 4.5

Schedule: 4.0

Cost: 4.0

Willing to Refer: 5.0

"They are personable and easy to deal with."

May 9, 2023

Director, Thistle Property Group

David Maxwell

Real estate
Edinburgh, Scotland
1-10 Employees
Online Review
Verified

Texaport serves as an outsourced IT support partner for a real estate company. The team handles all of the client's IT-related needs, including cloud migration and MS Office 365 management.

The client has been pleased with Texaport's services. The team is very professional with their work — they complete tasks in a timely manner and communicate regularly via email. Moreover, their personable attitude makes them easy and enjoyable to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Thistle Property Group

Describe what your company does in a single sentence.

Property Investment and Development

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Texaport to accomplish?

Organise our IT
Provide an outsourced IT company

SOLUTION

How did you find Texaport?

Referral

Why did you select Texaport over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Texaport provide full IT support for our company, including cloud migration, office 365 management and any ad hoc requirements for all hardware and software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

our IT works

Describe their project management. Did they deliver items on time? How did they respond to your needs?

they deliver within the designatedtimeframes and all is trackable through email correspondence

What was your primary form of communication with Texaport?

In-Person Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They are personable and easy to deal with.

Are there any areas for improvement or something Texaport could have done differently?

perhaps could be more proactive but in general I am happy

RATINGS

5.0

IT Managed Services
Confidential
Apr. - Jan. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We can always rely on them to help us out in an emergency."

Apr 16, 2019

Property Assistant, Clouds Property Management

Jonathon Mcavoy

Real estate
Edinburgh, Scotland
1-10 Employees
Online Review
Verified

Texaport Ltd provides managed IT services, solving any issues that arise.

Reliable and responsive, Texaport Ltd provides services that are more than satisfactory to internal stakeholders.

IT Managed Services
Less than $10,000
June 2014 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their communication is top notch, and they respond to us quickly."

Apr 8, 2019

Founder, Appetite Events Ltd

Nigel Kennedy

Hospitality & leisure
Edinburgh, Scotland
11-50 Employees
Online Review
Verified

Texaport Ltd provides comprehensive IT services including 24-hour support, GDPR consulting, and troubleshooting.

Communicative and responsive, Texaport Ltd represents a strong value. Their ability to minimize costs without sacrificing efficiency or service quality is exceptionally noteworthy.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m the founder and director of Appetite Events. We’re an event catering services company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Texaport Ltd?

We needed someone to set up and maintain our IT systems and security, as well as manage our GDPR compliance, troubleshooting and maintenance, and VoIP phone system.

What were your goals for this project?

We set out to develop a reliable and robust IT system to ensure continuity of business.

SOLUTION

How did you select this vendor?

We used to share an office with Hugh (Founder Texaport). He and his team offered a cost-effective, reliable, and responsive service.

Describe the project in detail.

They’re responsible for fulfilling all our IT requirements on an ongoing basis, including 24-hour support desk services.

What was the team composition?

We have access to engineers and technicians when we need them, including Hugh himself.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They’ve given us great value. I can’t recommend them highly enough.

How effective was the workflow between your team and theirs?

Their communication is top notch, and they respond to us quickly.

What did you find most impressive about this company?

Their desire to provide the best possible service and solutions to their customers is outstanding, as is their efficiency.

Are there any areas for improvement?

No, not that I’ve seen.

RATINGS

5.0

"They're one of the best vendors we deal with."

Showing 11-14 of 14 Reviews

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Verified Client Reviews: 14

Overall Review Rating: 4.9

Source: Clutch

Last Updated: January 31, 2025

Business Entity

Business Entity Name	Texaport Limited
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	October 9, 2012
Status	Active
Last Updated	January 26, 2023
ID	SC434356

Credit Report Results

International Credit Risk Assessment	Low Risk
Source	Creditsafe
Last Updated	January 1, 2022

Learn More About The Clutch Verification Process

Locations (4)

Techcube, 1 Summerhall Edinburgh, Scotland EH9 1PL

10 - 15

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Texaport

Trusted IT support to safeguard your business

1 Language that we service

1 Timezone that we service

4 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

Texaport Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Personalized Client Service

Effective Communication and Collaboration

Room for Improvement in Proactivity

Effective Data Migration and Security

Responsive and Reliable Support

Excellent Project Management

Reviews mentioning:

Texaport Reviews

Managed IT Services for Distillery

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Real Estate Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Support for Property Management Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT Support and Management for Event Catering Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (4)

Contact

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