Tekglide

BACKGROUND

Please describe your company and position.

I am the Owner of Swift Marine

Describe what your company does in a single sentence.

We offer local SEO services for Restaurants, Attorneys, Tourism/Hospitality companies, and Contractors.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tekglide to accomplish?

• I hired Tekglide to build out an Ecommerce website for one of our companies.
• Set up the Ecommerce site through Woo Commerce, and set up shipping and logistics for products

SOLUTION

How did you find Tekglide?

• Online Search
• Referral
• Clutch Site

Why did you select Tekglide over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Tekglide were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Tekglide was given the task to redesign our website and create a hybrid Ecommerce and service website complete with a large amount of categories, subcategories, and designs for each page. The time to completion was great, and it was on par with our expectations. I was very happy with the outcome. 

The key deliverables were as follows:

• Homepage redesign
• Integration with Spark Shipping for product logistics and shipping
• Creation of each category, and sub category
• Product page design
• Consulting on getting it all set up,
• and expert knowledge about Ecommerce

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I have to say, the project exceeded my expectations, and I was extremely happy with the outcome. I was especially happy working with the employee that assigned to my project, Asif. Asif was super responsive, conscientious, it seemed like he really cared about our individual needs, and he was very knowledgeable about Ecommerce Website Development in general.

Working with someone like me who is knew to Ecommerce, Asif put my mind at ease. I thoroughly enjoyed working with him and the Tekglide team. The project came out great, and to the level of quality that I expected from the project. I will definitely be working with the Tekglide team again on future web development, and Ecommerce web development projects. - John Park

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management team member who was assigned to my project, Asif, was awesome. He was very responsive, listened and solved all of my questions and concerns, extremely knowledgable, and he saw my project through to completion. The project was completed on time, and all sections of the project were completed on time and typically even sooner than expected. I was very happy working with Asif and the entire Tekglide team!

What was your primary form of communication with Tekglide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

No BS, they came through on their promises, didn't leave me hanging, and saw the project through to completion, on budget, on time, and it was a lot better than I thought it would look. I am very happy!

Are there any areas for improvement or something Tekglide could have done differently?

As far as the project, I have no complaints. In fact, I think they could use a better sales process/sales team because they offer such a great service! When I first called in to Tekglide, there was no automatic call attendant or anything that said "thank you for calling Tekglide," Ali just answered the phone, and this gave me a lower impression at first, but Ali was a great sales person and talked me through everything, and the service I got from Asif and the web development team was excellent.

BACKGROUND

Please describe your company and position.

I am an executive at Aerangis LLC

Describe what your company does in a single sentence.

Sustainably created luxury scented candles and fragrances.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tekglide to accomplish?

• Update website
• Fix current website glitches

SOLUTION

How did you find Tekglide?

Referral

Why did you select Tekglide over others?

• Referred to me
• Company values aligned

How many teammates from Tekglide were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with various designers to update our website, and we have Tekglide has been helping us with the development from the backend and creating customized pages to match the design teams' visions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We currently don't have any reports to support measurable outcomes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are great, they work efficiently and have excellent communication with our design team.

What was your primary form of communication with Tekglide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They understand the tasks very well and are easy to work with. Even though they locate in a different country at a different time zone, it was never a problem, and is just a pleasure to work with.

Are there any areas for improvement or something Tekglide could have done differently?

Not at the moment.

BACKGROUND

Please describe your company and position.

I am an executive of an ecommerce company

Describe what your company does in a single sentence.

We distribute Packaging Supplies

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tekglide to accomplish?

• Get EDI Capable

SOLUTION

How did you find Tekglide?

• Online Search
• Website

Why did you select Tekglide over others?

• High ratings
• Good value for cost

What was the size of Tekglide’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Putting New Database Online

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• New Features were added to existing website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they deliver on time.

What was your primary form of communication with Tekglide?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Value

Are there any areas for improvement or something Tekglide could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Co-founder and Executive Director of eDermatology

Describe what your company does in a single sentence.

Online skincare retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tekglide to accomplish?

• Website Design and Development
• Website Implementation

SOLUTION

How did you find Tekglide?

Online Search

Why did you select Tekglide over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

What was the size of Tekglide’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Development on Magento Platform.
• Development and Implementation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completion of specific tasks and milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Email communication was great and timely. Project was managed with a software program for ease and organization. Deliverables were clear and on time.

What was your primary form of communication with Tekglide?

Email or Messaging App

What did you find most impressive or unique about this company?

Great team to work with! Very experienced and knew exactly what they were doing. Ease of communication was key in our project and they went beyond what we expected from them.

Are there any areas for improvement or something Tekglide could have done differently?

Tekglide delivered exactly what we wanted. Performance was top notch.

BACKGROUND

Please describe your company and position.

I am the Technical project manager of a farm and home retail store

Describe what your company does in a single sentence.

Our company is a farm and home retail store providing quality items and services to rural communities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tekglide to accomplish?

• Maintain existing Ecom platforms
• Upgrade existing Ecom platforms

SOLUTION

How did you find Tekglide?

Referral

Why did you select Tekglide over others?

• High ratings
• Pricing first our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Objective: The objective of this project is to upgrade the client's existing Magento e-commerce website from its current version to Magento 2.4, the latest stable release.

Scope: The scope of the upgrade project will include the following tasks:

• Upgrade Assessment:
  • Perform a preliminary analysis of the client's current website and its infrastructure to determine if the upgrade to Magento 2.4 is possible and identify any potential issues that need to be addressed.
  • Based on the analysis, create a detailed upgrade plan with timelines, resource allocation, and milestones.
• Theme and Extension Compatibility:
  • Review all existing themes and extensions installed on the client's website to ensure compatibility with Magento 2.4.
  • Identify and replace any themes and extensions that are not compatible with the new version.
  • Install and configure the latest compatible versions of all extensions.
• Code and Database Upgrade:
  • Upgrade the codebase to Magento 2.4 while preserving all customizations made on the existing site.
  • Migrate the existing database to the new Magento 2.4 database schema.
• Security Enhancements:
  • Implement the latest security patches and updates to ensure that the upgraded site is secure.
  • Review and update all existing security configurations.
• Performance Optimization:
  • Optimize the upgraded site for performance by reviewing and updating all caching and indexing configurations.
  • Implement the latest performance optimization techniques to improve site speed and response time.
• Testing and Deployment:
  • Conduct comprehensive testing of the upgraded site to ensure that it is fully functional and meets all specifications and requirements.
  • Deploy the upgraded site to the client's production environment, ensuring minimal downtime.
• Deliverables: The following deliverables will be provided at the end of the project:
  • Detailed Upgrade Plan with Timelines, Resource Allocation, and Milestones Compatibility Report for all Themes and Extensions
  • Upgraded Magento 2.4 Codebase
  • Upgraded Magento 2.4 Database
  • Latest Security Patches and Updates
  • Optimized Site for Performance
  • Comprehensive Test Results
  • Successfully Deployed Magento 2.4 Site to the Production Environment

All deliverables for this project were met.

Objective: The objective of this project is to provide ongoing maintenance and support services for the client's Magento 2 e-commerce website to ensure its stability, security, and optimal performance.

Scope: The scope of the maintenance project will include the following tasks:

• Regular Updates and Patches:
  • Install and configure all security patches and updates released by Magento and third-party extensions.
  • Monitor and apply all updates to the website's codebase and extensions.
  • Ensure that the website is up-to-date with the latest version of Magento 2 and compatible with all new releases.
• Performance Optimization:
  • Monitor website performance and implement optimization techniques as needed.
  • Analyze website performance metrics and recommend improvements for faster page load times and improved user experience.
  • Optimize the website's caching and indexing settings for optimal performance.
• Technical Support:
  • Provide technical support and troubleshooting for any website issues that arise.
  • Conduct regular website audits to identify any technical issues and provide recommendations for remediation.
  • Implement any necessary bug fixes or code updates to ensure that the website remains functional and stable.
• Security and Compliance:
  • Monitor website security and ensure that all necessary security protocols are in place.
  • Review and update all security configurations to comply with the latest industry standards and best practices.
  • Conduct regular security audits to identify and address any vulnerabilities.
• Content Management:
  • Manage and update website content, including product descriptions, images, and prices.
  • Ensure that all content is up-to-date and accurate, and meets the website's branding and messaging guidelines.
• Deliverables: The following deliverables will be provided as part of the maintenance project:
  • Regularly updated website with the latest patches and updates installed
  • Improved website performance metrics and user experience
  • Regular technical support and troubleshooting
  • Secure website with all necessary security protocols in place
  • Accurate and up-to-date website content

All deliverables were met

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Site Up time
• Site Security Scores
• Site Speed
• Weekly tasks completed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tekglide was communicative and forthcoming with all project milestones and blockers. Their developers were informative and professional at all times. The project manager was responsible and used Jira efficiently to ensure the business was continually informed.

What was your primary form of communication with Tekglide?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Tekglides resources are extremely knowledgeable in the Magento platform. They were able to quickly get up to speed and work effectively with our existing resources. Their ability to quickly spin up new and knowledgeable resources positively impacted all downstream projects.

Are there any areas for improvement or something Tekglide could have done differently?

No issues on our end.

BACKGROUND

Please describe your company and your position there.

They are professional in their field and has done their job beyond my expectation. I got my leather jackets e-commerce project before the deadline and fully custom-made it according to my requirements.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Tekglide, and what were your goals?

For Custom E-commerce Web Development For Apparel.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have searched out multiple firms for our project but after reading their reviews and prices we select them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We do offline business of leather jackets after getting great response later we decided to sell our product through an online medium in across the globe. So we want a website where we can update our jacket's product on a daily basis and end-users easily buy it through an online payment. For this, they use the Shopify platform in creating our website.

How many people from the vendor's team worked with you, and what were their positions?

They have team of 4 Person in which 2 Front End Developers and 2 Back-End Senior Developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We got unexpected response from user side after website launch and within 5 days got more than 10 orders of leather jacket.

Describe their project management style, including communication tools and timeliness.

Slack and Through Email

What did you find most impressive or unique about this company?

I was impressed with their keen understanding of our needs.

Are there any areas for improvement or something they could have done differently?

Yes They Give Us Unlimited Revision In Developing Phase.