tectera

BACKGROUND

Please describe your company and position.

I am the Director of Marketing of WineShop at Home

Describe what your company does in a single sentence.

Direct-to-Consumer Winery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Convert our existing website to a custom Shopify website

SOLUTION

How did you find tectera?

Clutch Site

Why did you select tectera over others?

• High ratings
• Good value for cost

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Tectera to transform our outdated WordPress e-commerce website into a fully customized Shopify site. The project began with an in-depth assessment of our existing site to identify areas for improvement. The team then designed and developed a bespoke Shopify theme tailored to our brand.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have seen significant improvement in our site's performance, including faster load times and a more efficient shopping and checkout process. The custom Shopify theme reflects our brand identity while providing a seamless user experience with robust functionality. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The workflow between our teams was highly effective. They maintained clear and open communication throughout the project, ensuring we were always informed about progress and next steps.

What was your primary form of communication with tectera?

Email or Messaging App

What did you find most impressive or unique about this company?

Their experience with Shopify integrations and knowledge of its limitations were crucial to the project's success. I was also very impressed with their responsiveness and how easy it was to work with the Tectera team.

Are there any areas for improvement or something tectera could have done differently?

not gotten  any yet.

BACKGROUND

Please describe your company and position.

 I am the IT Specialist of an information technology company 

Describe what your company does in a single sentence.

Virtualization Solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Marketing website design with search engine optimization

SOLUTION

How did you find tectera?

• Online Search
• Referral

Why did you select tectera over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The project aimed to design, develop, and implement a customized technology solution to improve operational efficiency and integrate with existing systems. Key deliverables included project planning, solution architecture, working software, user training, and post-implementation support. The project completed in phases, with timelines ranging from 12 to 24 weeks, depending on the phase, followed by ongoing support for optimization and issue resolution.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Deployment Timeliness
Productivity Improvement
System Integration Success
Operational Efficiency

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and efficient, with clear communication throughout each phase. They consistently delivered items on time, adhering to the agreed-upon timelines and milestones. Whenever our needs changed or new challenges arose, they were quick to respond, offering flexible solutions and ensuring that adjustments were made promptly. Their proactive approach and attention to detail made the process smooth, and they were always available for support, which helped build trust and ensure the project’s success.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about this company was their ability to seamlessly integrate solutions into our existing systems while being highly responsive to our needs. Their proactive communication and focus on timely delivery made the process smooth and collaborative.

Are there any areas for improvement or something tectera could have done differently?

I don't have any additional comments or areas for improvement at this time.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Landmark Property Australia

Describe what your company does in a single sentence.

Landmark Property Australia is a professional property advisory company dedicated to guiding clients through every step of their property journey, specialising in house and land packages, investments, and helping foreign investors to purchase house and land packages in Australia, with a primary focus on Victoria and Queensland.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• To redesign our website, focusing on creating a visually appealing, user-friendly, and customer-centric platform to enhance the overall experience.

SOLUTION

How did you find tectera?

Online Search

Why did you select tectera over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Website Design and Development

• Redesign the website with a modern, visually appealing, and professional layout that reflects Landmark Property Australia's brand identity.
• Ensure a responsive design optimised for various devices, including desktops, tablets, and mobiles.
• Incorporate intuitive navigation to enhance user experience and make information easily accessible.

2. Page Development

• Home Page: A visually engaging landing page showcasing the company’s key services, featured properties, and a welcoming introduction to Landmark Property Australia.
• About Us Page: A comprehensive page highlighting the company’s mission, values, expertise, and team.
• Our Services Page: Detailed information about property advisory services, including assistance with house and land packages and international investment guidance.
• Featured Properties Page: A dynamic and searchable catalogue of properties with high-quality images, detailed descriptions, and investment highlights.
• Foreign Investment Page: A dedicated section offering resources, FAQs, and guidance tailored to foreign investors.
• Contact Us Page: Easy-to-use contact forms, office location, and direct links to customer support channels.

3. Content Creation and Integration

• Craft professional, engaging, and SEO-friendly content tailored to the target audience, including foreign investors and local property buyers.
• Integrate high-quality visuals, including images of properties, client interactions, and investment highlights, with an emphasis on authenticity and professionalism.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved User Engagement.
• Enhanced Lead Generation.
• International Investor Engagement.
• Improved SEO Performance.
• Mobile Responsiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management for our website development was exceptional from start to finish. Maheli played a pivotal role from Day One, guiding us through the entire process with dedication and professionalism. Her team ensured that every detail was addressed, culminating in a polished and highly functional final product. Beyond delivering the website, Maheli and her team provided comprehensive training, empowering us to update and manage the site independently.

Prathlosh was instrumental in the initial stages, taking the time to thoroughly understand our requirements and ensuring that both the scope and budget were clearly defined and aligned with our goals. His ability to translate our vision into actionable steps set the foundation for the project's success.

The team's responsiveness, adaptability, and commitment to excellence were evident throughout the project, resulting in a website that not only meets but exceeds our expectations.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Tectera stood out for their exceptional professionalism and their friendly, approachable team. From the outset, they maintained clear and prompt communication, always responding to our calls and emails without delay. This openness and accessibility made working with them an effortless and enjoyable experience.

Their creativity and innovative thinking were equally impressive. Tectera didn’t just meet our expectations—they exceeded them by offering thoughtful suggestions and solutions that added significant value to the project. Their proactive approach, combined with their ability to understand our needs deeply, ensured the final product was not only functional but also aligned perfectly with our vision.

What truly set Tectera apart was their commitment to going above and beyond. They offered insightful feedback and unique ideas that elevated the quality of the website, demonstrating their expertise and dedication to delivering exceptional results.

The combination of professionalism, creativity, and a genuinely friendly and collaborative team made Tectera a standout partner, and we couldn’t be happier with the outcome.

Are there any areas for improvement or something tectera could have done differently?

We did not encounter any areas for improvement during our collaboration with Tectera. Their performance, professionalism, and attention to detail were exemplary throughout the entire process.

BACKGROUND

Please describe your company and position.

I am the Design Director of Upsense Studio

Describe what your company does in a single sentence.

Working with Tectera has been an absolute game-changer for us at upsense™ Studio. They have been a reliable partner across multiple projects, primarily handling SEO and marketing initiatives with exceptional skill and dedication. Tectera’s expertise has significantly improved our online visibility and brought measurable results in terms of website traffic, customer engagement, and overall brand awareness. Their team is not only highly professional but also proactive, ensuring every project is delivered efficiently and exceeds expectations. We highly recommend Tectera to any business seeking to elevate their digital presence. Truly a trusted partner we look forward to collaborating with again!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• SEO
• Digital Marketing

SOLUTION

How did you find tectera?

Referral

Why did you select tectera over others?

• Pricing fit our budget
• Good value for cost

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes the following key deliverables:

 1. SEO Services:

 • Comprehensive keyword research and analysis

 • On-page and off-page optimization

 • Content strategy and optimization to improve search rankings

 • Technical SEO improvements

 2. Marketing Initiatives:

 • Development of targeted digital marketing campaigns

 • Performance tracking and reporting on campaign effectiveness

 • Lead generation and customer engagement optimization

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Increased Website Traffic:

 • A significant boost in organic traffic due to effective SEO strategies.

 2. Improved Search Engine Rankings:

 • Key target keywords achieved higher positions on search engine results pages (SERPs).

 3. Enhanced User Engagement:

 • Increased page views, longer session durations, and reduced bounce rates.

 4. Lead Generation:

 • A measurable increase in qualified leads and inquiries through digital marketing campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were on time and went the extra mile.

What was your primary form of communication with tectera?

Virtual Meeting

What did you find most impressive or unique about this company?

their strategic approach and commitment to delivering measurable results. 

Are there any areas for improvement or something tectera could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Assistant Manager - Marketing of BLUE LOTUS 360 LTD

Describe what your company does in a single sentence.

Blue Lotus 360, a leading provider of Cloud SaaS ERP solutions for SMEs, is revolutionizing operations for businesses across 9 countries. As a part of John Keells Holdings and the Microsoft accelerated program, Blue Lotus 360 stands at the forefront of Cloud ERP Software System Solution with its intelligent, scalable, and user-friendly software, empowering companies in Sri Lanka, the UK, and beyond. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• SEO
• Website Development

SOLUTION

How did you find tectera?

Referral

Why did you select tectera over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We are currently working  with Tectera for website development and SEO services for Blue Lotus 360, and we are happy with the outcome. Tectera has created a visually stunning, easy-to-navigate website that aligned perfectly with our brand, and their SEO approach significantly boosted our online presence. Working with Tectera team has been really convenient as the team is very professional, has deep technical knowledge, and understands our requirements, ensuring the site perform seamlessly on all devices and attracted more relevant traffic. We highly recommend Tectera for their exceptional website development and SEO expertise.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now are working on a visually appealing and user-friendly website, improved online presence, and a significant increase in relevant traffic due to effective SEO strategies. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, They delivered all milestones on time, ensuring the project stayed on schedule.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We are really happy about their deep understanding of both website development and SEO. In addition, their commitment to understanding our business goals and tailoring their solutions has helped us reach our goals.

Are there any areas for improvement or something tectera could have done differently?

1. We'd prefer if there could have been more frequent updates during the development phase.
2. More proactive suggestions on SEO strategies for ongoing optimization would have been beneficial.

BACKGROUND

Please describe your company and position.

I am the CEO and Creative Director of Celeste Mendis Private LTD

Describe what your company does in a single sentence.

Celeste Mendis is a London based brand that proudly embraces its Italian and South Asian heritage, specialising in the creation of limited-edition designer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• To create my website

SOLUTION

How did you find tectera?

Online Search

Why did you select tectera over others?

• High ratings
• Company values aligned

How many teammates from tectera were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involves designing, developing, and deploying a fully functional and responsive website for my brand. The website aims to enhance online presence, improve user engagement, and drive conversions. The site will include a user-friendly interface, intuitive navigation, and integration with various third-party services as needed. The website was created through Shopify.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am thrilled to share the measurable outcomes of using Tectera as our website developer. Their expertise and dedication have significantly contributed to the success of our new website's launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their technical expertise, attention to detail, and commitment to excellence have not only met but exceeded our expectations. We highly recommend their services to any organization looking to achieve similar success.

What was your primary form of communication with tectera?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Tectera was their combination of technical prowess, attention to detail, and commitment to our success. Their unique blend of expertise, communication, and user-centric design set them apart from other developers we have worked with. We highly recommend their services to anyone looking for a reliable and innovative web development partner.

Are there any areas for improvement or something tectera could have done differently?

They did their best to give us great service. We highly appreciated tectera's work and look forward to continuing our collaboration.

BACKGROUND

Please describe your company and position.

I am the Business Development Manager of Sarrita Jewellery

Describe what your company does in a single sentence.

Sarrita Jewellery, where timeless elegance meets exceptional craftsmanship, creating cherished moments in every precious piece.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tectera to accomplish?

• Web Development
• Web Design
• E Commerce Development

SOLUTION

How did you find tectera?

Referral

Why did you select tectera over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from tectera were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had the pleasure of working with Tectera for my website development, E-commerce development, and web design needs, and I must say they did a wonderful job! The quality of their work is exceptional, and they exceeded my expectations in every way. 

Not only was the end product top-notch, but their pricing was also comparatively good, making it a cost-effective choice. They were transparent about the costs from the beginning, and there were no hidden surprises along the way. 

What impressed me the most was their commitment to meeting deadlines. Tectera ensured that the project was completed on schedule without any delays, and they managed the entire process with utmost professionalism. I am more than satisfied with the outcome, and I'm willing to refer Tectera to anyone seeking reliable and professional website development, E-commerce solutions, and web design services. 

They truly know their craft, and I am confident in recommending them to others without hesitation. Thank you to the entire team at Tectera for a job well done!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During the project with Tectera, several measurable outcomes demonstrated significant progress and success: 

1. Improved Website Functionality: The website development and E-commerce solutions provided by Tectera resulted in a notable enhancement in the overall functionality of our website. This was evidenced by reduced loading times, improved user experience, and better navigation, leading to increased customer satisfaction and engagement. 
2. Increased Sales and Revenue: The successful implementation of E-commerce development strategies by Tectera contributed to a noticeable upswing in online sales and revenue. The optimized design and user-friendly interface attracted more customers, resulting in a tangible boost in sales conversion rates. 
3. Meeting Project Deadlines: Tectera displayed exceptional project management skills, ensuring the project was completed within the agreed-upon schedule. Their commitment to meeting deadlines demonstrated their professionalism and organizational efficiency. 
4. Positive Customer Feedback: The positive feedback received from our website visitors and customers following the web design improvements reflected the success of the project. Users praised the user interface, visual appeal, and ease of navigation, indicating that the website changes resonated well with the target audience. 
5. Cost-Effectiveness: Tectera's services not only delivered high-quality results but also proved to be cost-effective. The project's outcomes demonstrated that we received excellent value for the investment made, compared to other options in the market. 
6. Increase in Referrals: As a satisfied client, I am more than willing to refer Tectera's services to others seeking similar solutions. This reflects their ability to meet and exceed client expectations, leading to increased word-of-mouth referrals and potential future collaborations. 

In summary, the project's measurable outcomes showcase improved website functionality, increased sales and revenue, adherence to project deadlines, positive customer feedback, cost-effectiveness, and a rise in referrals. These achievements affirm the progress and success attained through the collaboration with Tectera.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tectera's project management was highly commendable throughout the entire collaboration. They exhibited a professional and organized approach to managing the project, which greatly contributed to its success:

1. Delivery On Time: Tectera demonstrated a strong commitment to meeting project deadlines. They set clear timelines and milestones at the outset of the project and consistently delivered items on time. Their ability to adhere to the agreed-upon schedule ensured that the project progressed smoothly and efficiently. 
2. Responsiveness to Needs: Tectera was exceptionally responsive to our needs and requirements. They actively listened to our ideas and concerns, making sure they fully understood our vision for the website development, E-commerce solutions, and web design. Their team was open to feedback and readily accommodated any changes or adjustments we requested during the project's course. 
3. Effective Communication: Communication with Tectera was seamless and effective. They maintained regular updates on the project's progress, keeping us informed about each phase and any relevant developments. Any inquiries or questions we had were promptly addressed, ensuring a transparent and collaborative working relationship. 
4. Problem-Solving Abilities: In cases where challenges arose during the project, Tectera demonstrated excellent problem-solving skills. They approached obstacles with a proactive attitude and promptly offered practical and effective solutions. Their ability to find resolutions efficiently contributed to keeping the project on track. 
5. Client-Centric Approach: Tectera consistently placed a strong emphasis on understanding and meeting our specific needs. Their client-centric approach was evident in the way they tailored their services to align with our business objectives. As a result, the final deliverables were tailored to our preferences, contributing to high levels of satisfaction. 
6. Professional Expertise: Tectera's team exhibited a high level of professional expertise in website development, E-commerce, and web design. Their in-depth knowledge and skill in these areas were evident in the quality of work delivered.

What was your primary form of communication with tectera?

Virtual Meeting

What did you find most impressive or unique about this company?

1. Versatility and Expertise 
2. Commitment to Quality 
3. Transparent and Fair Pricing 
4. Meeting Deadlines 
5. Client-Centric Approach 6. Proactive Problem-Solving 
6. Excellent Communication

Are there any areas for improvement or something tectera could have done differently?

Nothing. They have already showcased strong expertise and dedication.

BACKGROUND

Please describe your company and your position there.

Director at Manta Ray Productions

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tectera, and what were your goals?

We hired Tectera to develop our website which was long due. The goal was to develop a showcase site where we could accommodate all our work including reels.

SOLUTION

How did you select this vendor and what were the deciding factors?

We heard about Visha and Tectera from multiple clients. He had done a wonderful job with their websites. Visha was also a fellow BNI member who I worked closely with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We trusted Tectera and let them do their magic. All we did was give them the initial concept and they did the rest for us. Overall, the website was beautifully done. Everything was super smooth.

How many people from the vendor's team worked with you, and what were their positions?

3-4 people worked with us and they were very helpful throughout

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching the site, we could easily showcase our work and whenever a potential client wanted to see references of our work we were able to share it with them with just one click.

Describe their project management style, including communication tools and timeliness.

Visha was personally in touch with me throughout and they were constantly giving us updates and that really helped.

What did you find most impressive or unique about this company?

They completed the project on time and their ideas were just amazing. It was way more than we expected it to be.

Are there any areas for improvement or something they could have done differently?

As of now, there aren't any bugs. We are very happy with the output. We intend to continue to work closely with Tectera.

BACKGROUND

Please describe your company and your position there.

I'm the founder of a consciously produced clothing line based in Colombo, Sri Lanka.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tectera, and what were your goals?

Our website was initially created by myself, and as we grew we wanted to get it revamped with a new look by professionals. So we turned to Tectera for this who developed a brand new website on WooCommerce. Our goal was to have a website that matched our brand aesthetic and also provided a good customer experience.

SOLUTION

How did you select tectera and what were the deciding factors?

Past projects & cost estimate.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

- Kick-off meeting - We sent inspiration websites - They sent us templates based on that - Picked a template and outlined all the edits needed to be done - Had around 3-4 sessions of editing and fine-tuning - Did the back-end work of adding the products and inventory - Provided a training session on how to use the platform

How many people from the tectera team worked with you, and what were their positions?

Around 3 people. The owner, software technician and account manager. My account manager Prathlosh has been specially helpful during the whole process and super prompt in responding to any queries, and Rajika the technician was good at attending to all our required edits as well.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have received a lot of compliments on the design of the new website.

Describe their project management style, including communication tools and timeliness.

Communication was mainly via Whatsapp, Gmail & Google Meets. Timeliness was good.

What did you find most impressive or unique about this company?

Their accessibility to ask about any queries and assistance you receive in return were notable in the workflow.

Are there any areas for improvement or something they could have done differently?

I think their finishing could be improved and further tests should be run before they hand over the final product. There were a few issues in the back end and the front end that we had to pick up ourselves only after we launched, so the one thing we would say is that they should do a more comprehensive sweep on all the features before handing it over.

Although once again they were quick to attend to them once brought to their attention.

BACKGROUND

Please describe your company and your position there.

I am the VP of Operations for PickUp USA Fitness. We are a fast-growing basketball-focused fitness franchise currently operating 7 stores nationwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire tectera, and what were your goals?

We organize daily PickUp games for our guests. To do so, we run a proprietary system to manage our queue. We've run our queue manually for years. Now that we are growing, it made sense for us to transition this system into a digital platform to streamline the process and build in more engaging features.

SOLUTION

How did you select this vendor and what were the deciding factors?

Tectera was referred by one of our most loyal members. After a brief consultation, it was clear that they understood our directives. They were professional, courteous, and prompt with their response.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The manual queueing system we've been using for years was translated to digital through a collaborative effort with the Tectera team. We initially scheduled an orientation call where we discussed the objectives (organize our games and create more guest engagement), the parameters (the current algorithmic sequence of our queueing system), and potential future upgrades.

They went to work immediately developing a prototype. We ran through the prototype together to address fixes. They were quick to make the changes and we were able to roll out the beta version of the Casey Queue at our corporate-owned store. The beta went rather well with a few fixes. Tectera was responsive and made the necessary adjustments. The next phase was to run the new software in our other stores. Tectera helped create a user guide doc and video to facilitate our nationwide roll-out.

After the first week or so of running the system in our other stores, we learned a few lessons. We are in ongoing discussions with the Tectera team to continue to upgrade the system to make it more engaging and be more efficient. Thankfully, the Tectera team is up for it! They have been a pleasure to work with so far and we look forward to expanding our program with their expert help!

How many people from the vendor's team worked with you, and what were their positions?

There are 4 team members from Tectera that I believe have had a hand in the project. I am not too clear as to their actual positions. If I had to guess, there seems to be a mediator, a finance officer, and a development associate.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are still in the early stages of the project. That said, Tectera has been timely with their deliverables, meaning we set out a projected date of implementation and they meet it. As far as the guest response to the software they've helped develop, our members have responded favorably to the new digital version of our Casey Queue.

We still have a ways to go in terms of fulfilling our entire vision for this program. That said, we're off to an extremely promising start. We're encouraged to continue building on this project with Tectera's help.

Describe their project management style, including communication tools and timeliness.

We've communicated primarily through What'sApp (text, and occasional phone calls). When we share a group meeting, we've communicated via GoogleMeet. Time zones have been one of the few challenging parts of this collaboration. The developers are based in Sri Lanka while we are based out of Los Angeles, CA.

What did you find most impressive or unique about this company?

They are friendly, professional, timely, and a pleasure to work with. Best of all, They're collaborative, and they really seek to understand and meet our goals.

Are there any areas for improvement or something they could have done differently?

Time zones have been the most challenging part of the collaboration. Outside of that, the Tectera team has been great!