Technotery

BACKGROUND

Please describe your company and position.

I am the Founder of Zenarq

Describe what your company does in a single sentence.

We help our clients improve ROI on their Salesforce investments and build in-house product for events industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Technotery to accomplish?

• Build an MVP for Mobile App

SOLUTION

How did you find Technotery?

Referral

Why did you select Technotery over others?

• Pricing fit our budget
• Referred to me

How many teammates from Technotery were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the MVP development for the Memoryn app was defined to create a streamlined, user-friendly platform that allowed end-users to:

• Plan events.
• Invite guests.
• Manage RSVPs.
• Share media in a centralized location.

The MVP was designed to cater to individual users hosting events. Deliverables:

• MVP Development: Successful completion of the Memoryn app's MVP, encompassing core functionalities tailored to event management and user engagement.
• User Experience Design: Delivery of an intuitive and user-friendly interface, ensuring seamless navigation and interaction within the app.
• Backend and Database Integration: Robust backend setup, enabling efficient data management and secure user authentication processes.
• Mobile Application Development: Full-stack mobile app development, optimized for performance across both Android and iOS platforms.
• Testing and Quality Assurance: Comprehensive testing to ensure the app's reliability, performance, and security, leading to a stable MVP launch.
• Project Management and Communication: Consistent project management and communication throughout the development process, ensuring alignment with the project timeline and deliverables.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successful completion of the Memoryn app's MVP.
• Onboarding about 100 users to the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Technotery showcased a deep understanding of our needs, efficiently delivering the project on time and within budget. The collaboration was marked by:

• Clear communication
• Rapid response to feedback
• A willingness to go the extra mile to ensure that the MVP was robust, user-friendly, and scalable for future developments.

What was your primary form of communication with Technotery?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Project Management
• Willingness to go extra-mile
• Taking ownership 
• Guidance to make it scalable

Are there any areas for improvement or something Technotery could have done differently?

1. Communication Channels with customers for even faster turnarounds
2. More sessions with team mbembers fot them to understand the "why" behind the work instead of just "what"

BACKGROUND

Introduce your business and what you do there.

I’m an executive of a luxury footwear company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Technotery?

We needed to develop our website using PHP.

SOLUTION

What was the scope of their involvement?

Technotery has built our website from the ground up. We initially discussed the details we needed to include and chose a template. Afterward, Technotery kept on working on the specifications we requested.

Currently, they work on support and updates.

What was the team composition? 

We’re in direct contact with the owner.

How did you come to work with  Technotery?

A friend referred them.

How much have you invested in them?

We’ve spent about 100,000 Indian Rupees (approximately $1,200 USD).

What is the status of this engagement?

We started working with them in January 2021. They finished the website, but our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We just launched the website, so we don’t have metrics yet. Nonetheless, the users’ response to the site has been positive. We’ve found some bugs, but Technotery has been there to support us and solve them.

How did Technotery perform from a project management standpoint?

Communication is excellent. Some of the deadlines were extended, but it wasn’t too bad.

We mainly communicate through phone calls, and sometimes we use emails.

What did you find most impressive about them?

The team is very patient and responsive. They always explain the processes and respond quickly to any request we have.

Are there any areas they could improve?

No, they’re pretty helpful.

BACKGROUND

Please describe your company and your position there.

We provide pharmaceutical packaging materials to various pharmaceutical companies worldwide. Founded in 2012 we have a customer base of more than 100 clients in the B2B space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Technotery?

We wanted to document our range of products and create a refreshing digital presence for our company. Additionally we required an internal system for sharing documents and collaboration.

We hired Technotery to design and develop a fully customized content management system which can be used for our internal purpose as well as publishing content related to our products online.

What were your goals for this project?

Our goals were to

1.  Have the ownership on the system for publishing content
2. Manage the content on our website through a content management system
3. Manage and share documents internally via an internal portal
4. Attract new customers online via digital marketing techniques.

SOLUTION

How did you select this vendor?

We got a reference of this vendor via a partner company who had heavily recommended this vendor to us. They had a good track record and result-oriented approach. Their strategic approach to solve problems and excellent client communication were the key drivers to choosing them.

Describe the project and the services they provided in detail.

They designed, developed and configured a dedicated back-end for managing the content. They first began with the requirement gathering phase wherein they interviewed the stakeholders of the system. Then they created data structure and navigation workflow. After its approval they started creating standalone functional components and tested them thoroughly.

Finally they presented each component for user acceptance and after our approval they integrated the whole system along with the website. Additionally they setup the trackers for Google Search and Facebook Pixel and also helped us set up our digital marketing pipeline and social media presence.

What was the team composition?

The project team that coordinated with us consisted of four people - one project manager, one designer, one developer and one business analyst.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project was completed as scheduled and they performed very well - beyond expectations. Now we have an internal hierarchy who access the various components of the content management system to manage the internal communications/document sharing and publishing the content on our website.

How was project management arranged and how effective was it?

The project management was very smooth and impressive. They complied with all the deadlines and additionally provided us with valuable suggestions and insights during the process.

What did you find most impressive about this company?

The whole team was directly accessible for communication via the communication and project management tool that we used for coordination.

Are there any areas for improvement?

There is little they could improve, they did very well what was entrusted to them.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of 1plus1 Studio, a wedding photography service.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Technotery?

We needed a company to help us to move to a WordPress-based website because it’s better for SEO.

SOLUTION

What was the scope of their involvement?

Technotery helped us with domain migration, transferring all our data including, including photos, videos, text content, etc. They also assisted with improving the look and feel of the website. 

They first worked with us to understand what we were looking for. Every Squarespace feature has a corresponding add-on, and they took care of finding out what the corresponding add-ons were for us. Some of them didn’t have a clear support system, so Technoetery actually wrote to the creators of those add-ons to ask how they worked. They made the effort of reaching out to WordPress, our SIM provider, and others to make sure we had a seamless experience. After they figured out all the details surrounding compatibility, they spent almost three weeks in transferring the website from Squarespace to WordPress.

They worked on the CMS, frontend, and backend of the website. Once we found that WordPress could do more than what Squarespace can, we were able to do a lot of customizations to the look and feel. We got larger photos on the front page and also included videos, and were able to stack them into a 3x3 format. There wasn’t a lot of design work involved, but Technotery did handle a reasonable amount of it.

What is the team composition?

Technotery apportioned an account manager to be our main point of contact. They also assigned a designer and a developer.

How did you come to work with Technotery?

I had listed the project on Upwork and several people responded. Technotery was the only one that reached out and told us what they could do, how it would look, the timeframe it would take.

How much have you invested with them?

We spent 30,000 INR (approximately $424 USD).

What is the status of this engagement?

We started working together from August until September 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were able to reliably migrate over 800–900 images from Squarespace to WordPress without losing anything. It really positively impacted our SEO ranking. We used to have only three landing pages on a Squarespace and we now have nine landing pages with different candid videos and photos, testimonials, a contact page, and more, all thanks to Technotery's expertise. They provided functional and reliable solutions and delivered within the established timeframe and budget. We’ll probably work with them in the future for SEM.

How did Technotery perform from a project management standpoint?

Project management was really good. They always kept us informed and we had a common Google Sheet where we both tracked their performance. We also communicated over phone calls. While we did struggle at times with understanding the support issues they were facing, they were very reliable and clear when communicating.

What did you find most impressive about them?

They were quickly able to grasp our idea and managed the project really well. Technotery's team was also willing to go the extra mile to make sure that a couple of add-ons that I had chosen would be supported in the future by reaching out to the corresponding support teams. It was something they didn’t need to do, but they did.

Are there any areas they could improve?

They can improve their communication skills. They need to be a little better at explaining technical terms in a way that their non-technical clients can understand.

Do you have any advice for potential customers?

Clients should make the effort of establishing a clear set of desired outcomes. Technotery will offer several options of things they can do, but aren't good at helping clients choose. 

BACKGROUND

Please describe your company and your position there.

pharmACE research laboratory is R&D firm associated with manufacturing of research based chemicals for pharmaceutical companies. I, Dr. Arpit Patwari is a full time working managing partner in the firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Technotery?

We conduct R&D work in our laboratory and we sell these synthesized chemicals globally. For this purpose we hired Technotery for developing a customized semi-eCommerce website and portal where our team can upload new products for sale and gather data analytics for the purchase/sales trends.

What were your goals for this project?

1. Foster our digital presence.
2. Get a platform for our team to tap global markets for selling our products.
3. Simplify our sales cycles and gather sales trends from the purchases made through the website.

SOLUTION

How did you select this vendor?

We found them through online marketplaces and thereby got in touch with their team where they showed us their previous works. Based on that, and their cost-effective solutions we chose them.

Describe the project and the services they provided in detail.

1. Semi-eCommerce Website Development
2. Portal development
3. Post-production SEO services

What was the team composition?

The team consisted of Web Designer, Web Developer and a Project Coordinator/manager.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Just after the launch of the website, Technotery team started working on SEO for the website. Within around 4 months of launch we started getting inquiries from across the globe from major markets of our sector.

How was project management arranged and how effective was it?

The project management was done quite impressively. We were constantly in contact with the team via Skype and Emails. The project manager gave timely updates about the various milestones of the project and details about the deliverable in each phase which was further put for user testing so that we can review the development milestones.

What did you find most impressive about this company?

1. Project management
2. Delivering the milestones on-time
3. Post-production support and maintenance

Are there any areas for improvement?

We feel that the execution of post-production requests could be done even more quickly as sometimes the team delivered the post-production SEO milestones a couple of days after the decided milestone date.

BACKGROUND

Please describe your company and position.

I am the MD of Dentrix Au Pty Ltd

Describe what your company does in a single sentence.

Paintless Dent Removal (PDR) Vehicle dent removal without the need for paintwork

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Technotery to accomplish?

• Make an APP
• Make it ready to sell my products around the world

SOLUTION

How did you find Technotery?

Referral

Why did you select Technotery over others?

Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Produce an APP that can be used world wide for the selling of multiple products

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Seeing a fully functioning APP 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met all my needs and delivered on time, all my needs and questions were delt with immediately 

What was your primary form of communication with Technotery?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Helpfull at all times, especially when i didn't understand things

Are there any areas for improvement or something Technotery could have done differently?

no

BACKGROUND

Please describe your company and your position there.

I an the Manager of a cell phone repair store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Technotery, and what were your goals?

We used them to build an E-Commerce website to expand our services

SOLUTION

How did you select Technotery and what were the deciding factors?

Technotery are very hard workers. I felt each time i ask a question or request a change, they make it on time and they know how to work under the project manager pressure. If you don’t like a design then theh simply would work for you at no cost to make any change till you are satisfied.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Wordpress was used for my website.

How many people from the vendor's team worked with you, and what were their positions?

Only 1 which is great. That can understand any issues I experienced and report back to avoid repeated conversations

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was completed and as expected. They were extremely helpful and j would definitely use their services again.

Describe their project management style, including communication tools and timelines.

They are flexible with communication styles

What did you find most impressive or unique about this company?

Their hard work and persistent to solve and customer satisfaction.

Are there any areas for improvement or something they could have done differently?

They are great and i highly recommend them

BACKGROUND

Please describe your company and your position there.

I am the president of NG Consulting, a company that provides project management and environmental engineering services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Technotery?

We hired Technotery to provide website development and hosting services.

What were your goals for this project?

Our goal was to have a professional website and get good service.

SOLUTION

How did you select this vendor?

A friend referred them.

Describe the project in detail.

They developed our website and provided hosting.

What was the team composition?

I worked with their CEO and team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The website is quite professional. Technotery provided prompt services.

How effective was the workflow between your team and theirs?

It was highly effective

What did you find most impressive about this company?

I was impressed with their professional work.

Are there any areas for improvement?

No, nothing comes to mind.

BACKGROUND

Please describe your company and your position there.

Telecommunications and Consumers Good

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Technotery?

CV Building

What were your goals for this project?

CV building and enhancing

SOLUTION

How did you select this vendor?

Recommendation

Describe the project in detail.

Excellent Service

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great value

How effective was the workflow between your team and theirs?

smooth

What did you find most impressive about this company?

We are consistently impressed with their speed and professionalism.

Are there any areas for improvement?

All Good

BACKGROUND

Please describe your company and your position there.

We are an IT company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Technotery?

For the purpose of website development

What were your goals for this project?

To get a fully functional website with great UX.

SOLUTION

How did you select this vendor?

They were recommended to us by another agency.

Describe the project and the services they provided in detail.

They designed, developed & launched a fully functional website which has an attractive UI design & a great UX as well.

What was the team composition?

The team consists of about 5 people

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

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How was project management arranged and how effective was it?

Project management was extremely smooth as there were clear communications that kept happening throughout the lifetime of the project. We were always kept informed by the Project head whether it was about the progress or some unexpected delays that happened.

What did you find most impressive about this company?

Prompt response & delivery.

Are there any areas for improvement?

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