TechHive

BACKGROUND

Please describe your company and position.

I am the CEO of STRILIANT

Describe what your company does in a single sentence.

Wholesale and Retail of Natural and Lab-grown Diamonds and Jewelry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechHive to accomplish?

• Transforming our old website into new look with appealing and unique UI/UX designs.
• Online portal for Streamlining Diamond Stock Management process: Facilitate efficient integration of diamond stock data from various suppliers using custom APIs, ensuring real-time availability and accuracy of diamond information.
• Enhance Buyer Interaction: Enable seamless interactions between buyers and the software admin through a dedicated chatbot, improving customer service and response times for buy/hold/memo requests.
• Facilitate Detailed Diamond Information Sharing: Allow users to share specific diamond URLs with buyers, ensuring the privacy and providing comprehensive details and enhancing the purchasing decision process.
• Simplify Administrative Tasks: Integrate user, role, and customer management functionalities to streamline administrative tasks and improve overall system usability.
• Enable Custom Reporting: To provide customizable reports to meet specific client requirements, offering insights into sales, stock levels, and customer interactions.
• Managing Suppliers stock API via dynamic API creation and management screen.
• Flexibility in Brokerage and Diamond Settings: Allow users to set desired brokerage percentages and define diamond types, shapes, colors, and clarity through master settings, ensuring flexibility and customization based on business needs.
• Dynamic Dashboard with analytics to make decision making easy and quick
• CRM module implementation has optimized our sales and lead generation process

SOLUTION

How did you find TechHive?

• Online Search
• Referral
• Other

Why did you select TechHive over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned
• strong portfolio

How many teammates from TechHive were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechHive was given a scope of work to enhance our business process using the latest market technology. They helped us by developing a robust, easy-to-use, scalable solution without compromising the security as we had demanded. The project covers:

• our business process covering the CRM
• Buying
• selling
• Inventory management
• 3rd party integrations like WhatsApp and other inventory software
• quick and efficient analytics stats and reports.

Their services included:

• Requirement gathering and analysis
• feasibility studies and reports
• UI/UX designs
• Web designs
• Web software development
• mobile app development
• Quality Analysis testing
• UAT management
• Live deployment and post-live support.

Server configurations and management was also handled by them very efficiently. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

TechHive delivered a robust system by prioritizing and resolving the pain area first. Output enhanced our operational efficiency and decision-making. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their requirement understanding ability was excellent. They were always up with creative ideas and solutions to the problem statements. Delivery was on time with demos scheduled everytime to showcase the solution and delivery, The team always welcomed me with my new ideas and requirements with a professional approach in project management. Their commitment to delivering on time is outstanding.

What was your primary form of communication with TechHive?

Virtual Meeting

What did you find most impressive or unique about this company?

Their Professionalism and dedication towards work and stakeholders was very impressive. TechHive's technology know-how and ability to provide either technical or functional solutions were outstanding. Their communication throughout the project is up to the mark. 

Are there any areas for improvement or something TechHive could have done differently?

I find their ability to provide IT services is top-notch. I don't think anything is missing in their service.

BACKGROUND

Please describe your company and position.

I am the Director of Shivam Jewels

Describe what your company does in a single sentence.

we are Natural diamonds manufacturer and exportes

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechHive to accomplish?

• Upgrade the legacy system to latest secure technology
• Improve the UI UX and provide speed optimised platform
• Implement the IT processes in organisation
• Upgrade server security
• Launch new mobile applications for existing customers
• Building a digital presence by helping us create an App and website

SOLUTION

How did you find TechHive?

Referral

Why did you select TechHive over others?

• Close to my geographic location
• Pricing fit our budget
• Referred to me

How many teammates from TechHive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TechHive to helped us build our first website, Android app, and iOS app, and they had great professionalism, technical expertise, and dedication have made this a highly positive experience.

Website Development:

TechHive took the time to understand our business needs and objectives and gave more improvements on it, resulting in a modern, user-friendly website that perfectly represents our brand. The site is visually appealing, responsive, and optimized for performance across various devices. The integration of advanced features like real-time updates and secure payment gateways has significantly enhanced our online presence.

Android App Development:

The Android app development process was impressive. TechHive’s developers exhibited exceptional technical skills and creativity even though they werent available on office due to health reasons gave support from home. The unique features tailored to our specific needs have greatly improved customer engagement and satisfaction.

iOS App Development:

Their expertise ensured the app met all Apple guidelines and standards, facilitating a smooth approval process on the App Store. The app’s performance has been excellent, with users praising its design and functionality.

Post-Launch Support:

TechHive’s commitment to their clients extends beyond project delivery. Their post-launch support has been exemplary, we needed only 1 resource from them for managing all of the above ensuring any issues were quickly resolved. They have been readily available to provide technical support and make necessary updates to improve the overall functionality of the website and apps.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with TechHive led to several measurable outcomes that demonstrate significant progress and success:

1. Increased Website Traffic: Within the first three months of the new site going live. we started selling throughit 
2. Higher User Engagement: The Android and iOS apps resulted in a 30% increase in user engagement, with more frequent and longer user sessions.
3. Improved Customer Satisfaction: Customer feedback indicated a 25% increase in satisfaction due to the intuitive and user-friendly design of both the website and the apps.
4. Boost in Online Sales: The integration of secure payment gateways and enhanced user experience contributed to a 20% increase in online sales.
5. App Downloads: The Android and iOS apps achieved a combined total of 10,000 downloads within the first quarter post-launch.

These outcomes highlight the project’s success in enhancing our digital presence and customer interaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes there were some delays in between during the Covid 19 which was a factor beyond anyones control beyond that their understanding and handling was superlative

What was your primary form of communication with TechHive?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with their testing skills and efficient work approach. They sometimes they delayed the release only to ensure the document was strong and proper testing was done

Are there any areas for improvement or something TechHive could have done differently?

In some areas like web hosting they didnt have member inhouse, where we had to find it. but i think so now have solved that issue.      

BACKGROUND

Please describe your company and position.

I am the Product Manager of EstimatorBob

Describe what your company does in a single sentence.

SaaS company for instant fence estimates.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechHive to accomplish?

• Create a working SaaS product

SOLUTION

How did you find TechHive?

Online Search

Why did you select TechHive over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from TechHive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Techhive helped us build our SaaS product from the ground up. We have enjoyed working with them through UI/UX, Front-end development and backend development. They have been responsive and have understood the business requirements.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working SaaS product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weekly meetings. They are prompt to respond and communicate clearly.

What was your primary form of communication with TechHive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their ability to follow instructions.

Are there any areas for improvement or something TechHive could have done differently?

Sometimes it is a little confusing to know what their bandwidth is for taking on smaller revisions which is understandable.

BACKGROUND

Please describe your company and position.

I'm an executive at 2Works

Describe what your company does in a single sentence.

Working on SaaS products to improve developer productivity. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TechHive to accomplish?

• Build a beta version of our app.

SOLUTION

How did you find TechHive?

• Online Search
• UpWork

Why did you select TechHive over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from TechHive were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Build a developer productivity SaaS app in 4-5 months: 

• Design UX and get it approved
• Provide estimate 
• Frontend design 
• Feature development 
• Testing 
• Bug fixing
• Release

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Frequent status updates with a demo. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Delivered on time 
• Listened to our feedback and made necessary adjustments as needed 

What was your primary form of communication with TechHive?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their collaboration, ownership, and accountability.

Are there any areas for improvement or something TechHive could have done differently?

Breaking down the UX design into easy to consumer chunks.