Tech Exactly

BACKGROUND

Introduce your business and what you do there.

I’m the owner and CEO of PCM Oceania. Our main focus is delivering leadership and team development training for large organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

Part of our leadership training was to help people communicate more effectively. We wanted to support our clients through a mobile app that they could use as a reference. As a result, we engaged Tech Exactly. 

SOLUTION

What was the scope of their involvement?

Tech Exactly created a simple and static mobile app that served as a reference guide for our customers. Users could scroll through different pages and get the information they needed. The team finished the app's development, but we recently implemented an update for Android 14. To be clear, the app they built was a replacement for our existing app. 

What is the team composition?

I mainly worked with Sudeshna (Associate Project Manager). 

How much have you invested with them?

We spent around $6,000. 

What is the status of this engagement?

The engagement lasted from June 2023–July 2024. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We received lots of positive feedback from users, who found the app useful and helpful in their daily lives. Overall, Tech Exactly met our expectations. 

How did Tech Exactly perform from a project management standpoint?

Their project management approach was absolutely fantastic. We didn’t use any project management tools because the project was too small; they weren’t necessary. To communicate, we used emails and Zoom calls. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

Sudeshna was super responsive and accommodating. She was truly outstanding. 

What did you find most impressive about them?

I was impressed with how they interacted with me. They knew that I wasn’t an app development expert, so they explained everything using everyday language. As a result, I knew exactly what they needed from me and what was happening, making the process truly easy for me.

Are there any areas they could improve?

No, there weren’t any. 

Do you have any advice for potential customers?

Prepare a great project brief and know exactly what you want. Give them clear instructions.

BACKGROUND

Please describe your company and position.

I am the Founder of (a/an) Social Networking

Describe what your company does in a single sentence.

It's a mobile app focused on families networking.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tech Exactly to accomplish?

• Build and iOS and Android mobile app

SOLUTION

How did you find Tech Exactly?

Clutch Site

Why did you select Tech Exactly over others?

• High ratings
• Pricing first our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

I hired Tech Exactly to take on an existing mobile app project for which they inherited a highly flawed code that two previous firms had produced. I needed them to clean up the existing code and add many new features that enhanced the UX and value to users. Hitesh, the Director, sold me on the company with his professionalism, refreshing openness, and very sharp eye for UX and what resonates with consumers.

I felt like I was investing in Hitesh's capabilities more than the company itself. I was pleased with the initial scope of work, as well as the cost, and continued adding new features for the live iOS version of the app. Eventually, we agreed on an SOW to create an Android version and add monetization features via eCommerce and affiliate partnerships, which is still being worked on.

As mentioned, I struggled with two other engineering firms based in India, and I was concerned that I'd be able to find a reliable firm within my limited budget. Tech Exactly exceeded expectations and made me feel confident I had a truly invested partner in my business. They do thorough, quality work and give proper thought into creating the best possible product, rather than just checking the box for the client.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Quality work completed within agreed upon timeline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are on time and responsive. The project manager appears to be invested in the project and in thinking critically about the nuances of new features. They far exceed anything I've encountered with other engineering firms so far.

What was your primary form of communication with Tech Exactly?

Virtual Meeting

What did you find most impressive or unique about this company?

The degree of client service and strong instincts shown by their leadership, and the commitment to creating the best product for their clients is impressive.

Are there any areas for improvement or something Tech Exactly could have done differently?

Not specifically

BACKGROUND

Introduce your business and what you do there.

I’m the president of a nonprofit organization called Foundation for Talent Transformation. Our platform helps users learn about themselves and their relationships with others.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

We were looking to quickly ramp up our technology and develop a scalable platform that could take on thousands of users daily. We didn’t have the technical resources, so we needed an outsourcing partner. We also needed to update our website, so we needed good software and website developers with a disciplined approach.

SOLUTION

What was the scope of their involvement?

Tech Exactly has developed Android and iOS applications and enhanced our organization’s website. We provide personality quizzes for users to understand more about themselves. These quizzes focus on different areas, including personality traits, personality values, emotional intelligence, and career interests. 

Tech Exactly has worked on our native apps’ existing code and enhanced it. They’ve decided which parts to keep and which not. Tech Exactly has also designed the app's UI/UX using Figma.

We have the psychology knowledge our quizzes require, and we’ve relied on Tech Exactly to manage the apps’ UX, architecture, and coding. We’ve asked Tech Exactly for the design to be interactive and easy to use, and QA is critical for us. 

Creating our apps’ quizzes requires engineering expertise to ask questions correctly and create the results reports. The quizzes also need a certain level of QA to ensure we don’t miscalculate results and give users wrong advice. Users first answer a questionnaire, and their answers run through our algorithms designed to determine the user’s personality traits and values. The app then compiles a report, which is personalized for the user based on their answers. The result reports are stored in our database, and we can provide a more holistic view and recommendations with all the different results. After a user has taken a few quizzes, the app recommends activities, workbooks, or other quizzes.

Moreover, Tech Exactly has also enhanced our website, which runs databases to create this compiled data report that guides our users. They’ve developed our site on Wix using the Velo platform, which uses JavaScript language.

 What is the team composition?

I work with Tech Exactly’s product manager, a UX designer, a QA manager, and five developers: three web developers and two mobile app developers.

How did you come to work with Tech Exactly?

We went through a careful consideration process. We had a list of our project’s criteria and evaluated companies from Latin America, India, and the Philippines. We shortlisted our research to 10 companies that met our project’s criteria. We had a preliminary interview with each company, then narrowed our list to three companies and spoke to an executive to discuss our possibilities in case something went wrong. 

We wanted to work with someone that knew how to work with us as people and who believed in our organization’s mission. We chose Tech Exactly because of our good rapport with their executive team — we had an authentic dialogue. 

What is the status of this engagement?

We started working with Tech Exactly in September 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Since we started working with Tech Exactly, our apps’ daily users have increased from an average of 200 to 1000 users. The percentage of quizzes completed has also increased, from 60% to 85%. Another important metric for us is the number of members joining our platform since users can also take quizzes without necessarily becoming members. We currently have 27,000 members and receive around 2,000–3,000 new members monthly. 

Since we offer a free product, we’ve asked Tech Exactly for an engaging app that motivates users to stay, and they’ve achieved that. I have a lot of admiration for Tech Exactly because we have an authentic relationship. Whereas other competitors we had interviewed talked about how great they were, Tech Exactly has told us about our challenges and mistakes. 

How did Tech Exactly perform from a project management standpoint?

Tech Exactly meets deadlines and stays on budget. We have daily Microsoft Teams calls to ensure we have any blockages in the pipelines resolved and work under the Agile methodology. 

What did you find most impressive about them?

I’m most impressed with Tech Exactly’s ability to understand our challenges and come up with options to resolve them. With other vendors I’ve worked with, I have to spend a lot of time explaining the challenge to them, and sometimes, they still don’t understand it. 

Tech Exactly takes the time to listen to us and offers us 3–5 different options to achieve the expected results.

Are there any areas they could improve?

I can’t think of anything for Tech Exactly to improve. We’re satisfied with their work, and whenever we’ve had issues, we talk directly to their executive team to resolve them. 

Do you have any advice for potential customers?

I recommend having daily calls with Tech Exactly. A 15–30 daily call is really helpful to resolve any doubts. Cooperate and collaborate as much as possible with Tech Exactly’s team, especially with the frontend and UI/UX designer. Setting the project’s documentation upfront will save you engineering work because when mistakes are made in the frontend, you’re collecting things to also fix on the backend.

BACKGROUND

Introduce your business and what you do there.

I’m the co-owner of an agency. We’re working on an app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

We needed help with mobile application development.

SOLUTION

What was the scope of their involvement?

Tech Exactly provides mobile development services. They’re doing all the iOS and Android development. The app is a cycling safety application that essentially provides users with a safety score based on how safe the route is. If someone wants to go from point A to point B, the app will give them a couple of different options and tell them how safe each one is through our proprietary safety score. Also, it’ll show the route through the navigation system built into the app. Overall, we want to keep cyclists safe and get them to map out their route before so they can see how safe it is.

Initially, we had a call and talked about the project. After a couple of meetings, we decided to go with them. They did a feasibility analysis and looked at the technology to ensure our app could be created. Some weeks later, we started developing the app with them.

What is the team composition?

We’ve worked with at least three people; they’re a great team. Rishav (Business Analyst) is our account manager, and Hitesh (Director) handles the higher-level strategy. We also have access to the development team.

How did you come to work with Tech Exactly?

We found them online. We talked to about 10 different developers and decided to go with Tech Exactly because they were professional and upfront about the cost. They were very transparent.

How much have you invested with them?

We’ve spent over $50,000.

What is the status of this engagement?

We started working with them in May 2022, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re building the app in phases; we just finished the first phase. So far, the beta phase is going really well. We can’t provide any metrics yet, but the data is excellent. Moreover, the app’s performance is great — it’s fast, and we’re not experiencing bugs.

Also, the team is very presentable, professional, and available. With this type of engagement, we often fear that we might be one of the hundreds of projects, and we don’t feel that way at all. Tech Exactly is very responsive; they’re a great team to work with.

How did Tech Exactly perform from a project management standpoint?

One of their biggest qualities is transparency. From the beginning, they’ve told us how long they’d take to finish a task, and they do it on time. We meet regularly, and they follow up and don’t miss deadlines.

They’ve used Figma for a demo and Basecamp for project management. We communicate through Basecamp, WhatsApp, phone calls, and emails.

What did you find most impressive about them?

First of all, their price is reasonable. When we spoke to other places, many companies were inexperienced or way too expensive. Also, Tech Exactly has completed phase one, and their design capabilities are excellent. The app looks good esthetically, and everything they’ve done from coding and UX/UI standpoints is good — their technical experience shows through their work.

Additionally, they tell us when they have issues or things are going well. Overall, the relationship is good. We want to work with someone passionate about what they do instead of someone that’s sluggish and doesn’t meet deadlines. Tech Exactly is transparent and responsive, and we enjoy working with them on the project. Overall, they have many good things that not every company possesses.

Are there any areas they could improve?

I can’t think of anything; they’ve done an excellent job.

Do you have any advice for potential customers?

Don’t waste your time with a company that will charge you $300,000 or someone who’ll charge you $10 an hour; it won’t come out well. Tech Exactly is reasonably priced, which makes it easier for businesses to choose them. However, at the end of the day, it’s all about their work, and the quality of their work is excellent. Their relational skills are fantastic — we value our relationship with them. All in all, you can’t go wrong with them as your partner.

BACKGROUND

Introduce your business and what you do there.

I’m the director of Crixter.com, a sports agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

We needed someone to build a web app for us to be able to communicate.

SOLUTION

What was the scope of their involvement?

First, I told Tech Exactly what I wanted from the web app and provided them with documentation beforehand. We then broke down the project into three sprints, explaining what each one would consist of for me to approve. After my approval, they went through the development process until completion.

Our web app has a chat option and a search engine. Users can register as either players or clubs, and through the app, these clubs are able to connect with other clubs or players to meet and sign contracts.

Players must fill in a questionnaire and their resume whenever they sign up. Based on a subscription model, clubs can register and see players, search for the one they want, and chat with them through the chat functionality.

What is the team composition?

Around 4–5 people from Tech Exactly worked with us on the project. I worked directly with the CEO, who then assigned a project manager to our account. Additionally, there were developers involved throughout the project.

How did you come to work with Tech Exactly?

I found them online. I also had interviews with other companies, but Tech Exactly demonstrated a higher level of communication. They followed up constantly and were more cost-effective than the others.

How much have you invested in them?

I spent about $7,000 AUD (approximately $4,800 USD).

What is the status of this engagement?

I worked with them from January–May 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Tech Exactly delivered what I asked for within my budget. As the quality of their work was very good, the value for the money we got was the real success of our engagement. Furthermore, the product they created has helped my business succeed. Now, we have around 125 players and 27 clubs registered on our platform.

How did Tech Exactly perform from a project management standpoint?

Tech Exactly’s project management was on point, meeting deadlines. We communicated through email and Basecamp.

What did you find most impressive about them?

Tech Exactly was very good at delivering on time and at a good cost.

Are there any areas they could improve?

It would be great if Tech Exactly offered a 24-hour service. Their communication was good, but due to the time difference, we sometimes had meetings at 7 p.m. our time, which was past our workday.

Do you have any advice for potential customers?

Go for it! They’re very good and offer an unbeatable competitive price. Tell them exactly what you want, and they will deliver; they do what they promise.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and sole employee of a social app called Kubatana.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

We needed someone to develop a mobile and web app.

SOLUTION

What was the scope of their involvement?

Tech Exactly is helping me develop an iOS app through Swift and ASP.NET. They’re also using Mongo DB, AWS, and WordPress as the primary development platform.

What is the team composition?

I’m mainly in contact with the project manager and a designer, but I believe they also have people working in the backend.

How did you come to work with Tech Exactly?

I came across them through an article talking about app development companies. I then went to Clutch to see their ratings and contacted them after reading their positive reviews.

How much have you invested with them?

We’ve invested around $30,000 USD.

What is the status of this engagement?

Our ongoing partnership started in May 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re working on delivering a version of the app so while there are still issues and bugs, they’re quick to fix them and identify solutions.

How did Tech Exactly perform from a project management standpoint?

So far, their performance has been perfect. They work within our budget and they’re very communicative. We usually talk through Skype 

What did you find most impressive about them?

We’re impressed with their customer service and solutions-based approach to the development of the app.

Are there any areas they could improve?

They take constructive feedback really well and improve on it right away, so I can’t think of anything the could change further than that.

Do you have any advice for potential customers?

I would advise them to write down all their requirements and include them in the scope, so both parties can have the same understanding of what’s being worked on.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Party Tiles, LLC.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

I started developing an iOS app, but I needed an experienced developer or team to help me develop the Android version.

SOLUTION

What was the scope of their involvement?

We discussed the iOS version of the app I had already developed and gave them access to the latest build on TestFlight. Then, I provided an extensive sketch file with user flows, screens, designs, and branding.

Since then, they’ve handled the game creation process, invitations, user authentication, pairing, connecting the frontend to the backend, and making sure the store functions properly and securely.

The app is an interactive gaming service. Users can upload videos, pictures, and audio recordings to create games where they will become communal and sharable. The games will be shared via private links. There will also be in-app purchases available.

What is the team composition?

I work with roughly six people, including Hitesh (Founder), Priyanka (Project Manager), and developers.

How did you come to work with Tech Exactly?

I researched individual developers and teams. I felt most confident with Tech Exactly’s plan for the project, as well as their pricing and timeline.

How much have you invested with them?

We’ve spent $30,000–$40,000 is the contracted price for the project.

What is the status of this engagement?

We began working together around January 2021 and the project is ongoing. My app will launch this summer at which point we will revise our contract to reflect the evolving requirements and establish a long term relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t completed the app, so I don’t have metrics to share, but the quality of their work is good. I believe that Tech Exactly’s team has all the ingredients they need to meet our requirements. They’ve earned my trust by taking the time to understand my ideas for the app. Along the way, their effective problem-solving skills has helped them overcome hurdles.

How did Tech Exactly perform from a project management standpoint?

They’re extremely organized when it comes to management and communication. They set up a Google drive for sharing documentation, graphics, sketch files, etc. We communicate via Skype and Slack, meeting 2-3 times per week. They respect and value my time, money and success just as much as their own and work diligently to understand my project so they can set a trajectory that is beneficial for everybody involved. They are transparent, which makes it easy for me to have hard conversations with them when needed. Their development process is surprisingly fast-paced.     

What did you find most impressive about them?

The team is attentive — they listen as much as they speak. They’re willing to explore different perspectives, ideas, and angles to prevent me from getting tunnel-vision on certain things.

Unlike other partners I’ve worked with in the past, they are not condescending. Their customer service and adaptability are quite impressive. It feels like we are partners working together towards a goal rather than an external vendor.

Are there any areas they could improve?

I don’t have anything to point out or criticize. 

Do you have any advice for potential customers?

Before working with anyone, it helps to gather as many resources as you can to solidify your idea. This allows other stakeholders to pick your brain and vice versa. If you like to work closely with your development team, this is a good company for you.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a security protection consultancy. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

We needed a company to redo all of our website.

SOLUTION

What was the scope of their involvement? 

Tech Exactly redeveloped our WordPress site, doing all of the heavy-lifting within our framework and adding in custom features. Those included a scheduling platform, custom forms, and a client portal that provided tailored data to our clients.

They also cleaned up the look and feel of the frontend. By adding sliders and some multimedia content, we were able to improve the navigation structure. The team revamped the logo graphics, too. I was pretty demanding about how I wanted things, which didn’t faze them at all. They just put everything together to make things work seamlessly.

What is the team composition? 

Hitesh (Director) was my primary contact, but I worked with 3–4 others depending on what we were doing. Each individual worked behind the scenes and brought their own unique skill set to the team. They worked well together and kept me updated.

How did you come to work with Tech Exactly?

I searched on Google for companies that had WordPress experience and chose Tech Exactly because of Hitesh. He was positive, personable, and interested in working with us. 

I liked their pricing structure, too,  because they were willing to be flexible. At the time, my scope of work wasn’t that well-defined, so they agreed to support me on an ongoing basis. They would just deliver projects and move on to the next phase.

How much have you invested with them?

They knew we had a limited budget yet high expectations, and they were willing to work with us. We did three phases at $700 each.

What is the status of this engagement?

I found them around June 2018, and they got us to a good point about three months later. I plan to reengage with them to customize some more organic SEO elements and do some backlinking for us as we branch out to more commercial-facing projects. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

While I don’t have concrete marketing metrics about the site, I appreciate how much they’ve polished our site. I put my website on every email that I send out, and I know that anyone who clicks on the link will encounter a professional image of my company. They’ll see an established business that isn’t a mom-and-pop shop — which is funny because we actually are a mom-and-pop shop.

Our insurance provider even wanted to raise our premiums because they saw the site and thought we were an international security conglomerate!

How did Tech Exactly perform from a project management standpoint?

Tech Exactly did everything that they said they would, communicating with us through email, screen sharing tools, and Zoom meetings. As our website administrators, their team had complete login rights to our site. That shows that we trust them completely.  

The team didn’t have any problems with keeping up with my schedule, either. I couldn’t always review their deliverables as quickly as possible, which slowed things down, but it all worked out just fine. 

What did you find most impressive about them?

They took our ideas and presented creative solutions that made them better.

Are there any areas they could improve?

No, I can’t think of anything. 

Do you have any advice for potential customers?

Hire Tech Exactly. They’ll do a fantastic job at a much more reasonable cost than a lot of other companies that charge a flat fee. It’s professional-grade quality with a lot of customization, flexibility, and attention to detail.

BACKGROUND

Introduce your business and what you do there.

I’m the chief administration officer of SSA Group. We’re a visitor services company, which means we provide zoos, aquariums, and iconic attractions with food, retail missions, janitorial, catering, and ticketing services throughout the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Tech Exactly?

I was looking for a company to redevelop an in-house software product we had originally created 20 years ago. We revisited it 10 years ago and needed it brought up to 2019 standards.

SOLUTION

What was the scope of their involvement?

Tech Exactly was tasked to rewrite the solution, using new thought processes and some of the old concepts attributed in the system.

It’s an in-house software program we use to capture daily sales and cash reconciliation, for lack of a better term. We call it cash management in theory. Essentially, it’s a tool to record and count daily sales. They used the Angular framework. We’re almost wrapping up the developmental stage. We’re looking to go into testing within the next 45 days or so.

How did you come to work with Tech Exactly?

An internal team member worked with Tech Exactly on an app and introduced me to them. I wasn’t involved in that project whatsoever. However, this is how I came to know of Tech Exactly and engaged them for this opportunity. They weren’t on my radar prior to this.

How much have you invested with them?

We’ve invested between $250,000–$500,000.

What is the status of this engagement?

Our ongoing engagement started in 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We hold weekly meetings with their team to track progress, status, and concepts. This allows us to see what needs to be changed, fixed, or developed further.

How did Tech Exactly perform from a project management standpoint?

They’ve done a great job of meeting goals and deadlines as well as producing what was described in the scope of work. Their team has done a good job of adapting without hesitation when we’ve discovered needed scope changes.

What did you find most impressive about them?

Tech Exactly has done a professional job. They’ve met or exceeded my expectations.

Are there any areas they could improve?

No, there’s nothing they need to drastically or even slightly improve on.

Do you have any advice for potential customers?

Have weekly or biweekly touch bases to make sure the project is going in the direction you want it to. That’s been invaluable to us. It keeps it fresh and keeps you on task. Both sides will manage expectations if you keep communication wide open.