SZAJBA

BACKGROUND

I am the Product Manager of Openmind Networks

We build software for mobile operators' messaging networks, including OpenProtectAI, which protects those networks in real time, and OpenRCS, for RCS business messaging.

OPPORTUNITY / CHALLENGE

• Turn two in-house MVPs into products our customers can use on their own
• Bring ten OpenProtectAI modules under one navigation and one set of patterns
• Make AI and blocking tools safe to hand over to external users
• Build a design system we can reuse across other products

SOLUTION

Szajba had already worked with Openmind on our brand and website. Our marketing team introduced them

• Pricing fit our budget
• Good value for cost
• Referred to me

2-5 Employees

Szajba designed the UX/UI for both tools.
Key deliverables included:
A functional analysis of every module, based on recorded demos of our MVPs, before any screens were designed Ten OpenProtectAI modules on one navigation: dashboards, message categorisation, training data, neural networks and four kinds of blocking Drill-down from overview counters and charts to a single campaign, sender or message, with bulk actions for hundreds of records at once Workflows for Training Data Harvesting and for training, testing, publishing and rolling back neural networks Safeguards for customer use: rule-conflict detection, testing before publishing, change history and locked system categories OpenRCS brand, agent and template management with a live RCS message preview, on the same design system

RESULTS & FEEDBACK

Since rolling out the new design, customer adoption has expanded by 40%. Market reception has been outstanding, with complaints remaining completely non existent. Thanks to its clean layout and structured user experience, the updated interface is now a cornerstone value proposition for the OpenProtectAI suite and a standard showcase across all our prospective sales pitches.

Szajba integrated seamlessly into our Agile workflow, collaborating closely with our product and engineering teams through regular review calls. Before designing a single screen, they laid a solid foundation by recording demos of each tool and delivering a comprehensive functional analysis. Across approximately nine months, Szajba successfully brought both platforms to life, rolling out OpenProtectAI first, followed by OpenRCS.

• Virtual Meeting
• Email or Messaging App

From the start, their team demonstrated an ideal balance of diligence, deep professionalism, and an easygoing manner that aligned seamlessly with our company culture. While the immediate results on the launched products were fantastic, the real proof of their impact is longevity. The design language they established was so clear and solid that rolling it out across every other product family was an obvious strategic choice.

I really can't think of anything. It would have been nice to have an in-person meeting, but the opportunity never arose. 

BACKGROUND

I am the CEO of Huge Thing

Huge Thing is a corporate innovation accelerator with over 14 years of experience. We help large organizations become ready for innovation and carry out change: we diagnose their innovation readiness, design and run innovation programs, and connect corporations with startups through our own collaboration formats and competitions. We also build the innovation community through events such as Śniadania Innowacji (Innovation Breakfasts) and our podcast, Huge Talks, where we talk to business leaders about transformation.

OPPORTUNITY / CHALLENGE

• When we started in 2015, our brand had a logo and a monster mascot, and not much else. We needed a partner to develop our visual identity and help us communicate our programmes visually as the company grew.

SOLUTION

Referral

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

2-5 Employees

Szajba redesigned our website, which kicked off a wider brand refresh, and continues to extend our identity with new stylistic directions. They design programme reports, presentations, and event slides; social media templates; ad campaigns for recruitment and programme launches; and materials for side projects such as FFA, merch, and print. They also built tools our in-house marketing team now uses to create its own assets.

RESULTS & FEEDBACK

The new website and visual identity gave us a clear, consistent presentation of Huge Thing to a corporate audience. Since the launch, 20% more visitors have come to our site, and sign-ups for our Śniadania Innowacji events through the homepage grew by 10%. The graphic materials Ariel created are now used across our presentations, offers and social media, which saved our team time and made our communication more consistent.

Ariel’s project management was smooth and professional throughout. The process was well structured, with clear milestones and regular updates, so we always knew where the project stood. Deliverables arrived on time, and the final materials were polished and ready to use. What we valued most was how well Ariel listened. He quickly grasped our needs and our corporate, business-oriented tone, and he responded to feedback fast and with flexibility. He has always supported us, even in tight spots, when a project needed last-minute changes or had to be delivered ASAP. Each time we could count on him to find a solution and keep things moving without losing quality. Working with Szajba Studio felt like working with a true partner who cares about the result. We’re very happy with the outcome and would gladly recommend them.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What impressed us most about Szajba Studio is how well they combine creativity with a real understanding of business. Ariel didn’t just design a beautiful website and graphics. He took the time to understand who we are, who we speak to, and what we want to achieve, and then translated it into a visual language that works for a corporate audience while still feeling fresh and distinctive. Another standout is their attitude: they are genuinely engaged, proactive, and open to ideas, and they treat our project as their own. It doesn’t matter whether a client is a large corporation or a small organization, everyone is treated with the same care, respect, and attention. Add to that their reliability and flexibility, and you get a creative partner we trust completely. We’d choose them again without hesitation.

No, we’re very happy with the collaboration. We give feedback continuously as the work progresses, and Ariel and his team process it quickly and effectively, so there was nothing we had to wait to raise at the end. Everything was addressed along the way, and we have no major areas for improvement to point out.

BACKGROUND

I am the CCO of SENSE Smart Roofs

I'm the CCO of Sense Monitoring, a Polish company that monitors building structure safety. Our SENSE Smart Roofs platform uses our own sensors to measure roof deflection and detect water ponding on flat roofs. We operate in 12 European markets.

OPPORTUNITY / CHALLENGE

• We were turning from a startup into a full-scale business and had only a handful of marketing materials. We needed a consistent way to show our technology and what it does for building owners, and later, our product's first interface.

SOLUTION

Referral

Referred to me

2-5 Employees

Szajba designed our website, presentations, printed materials and social media templates, and produced explainer and promotional films. They ran product workshops on processes, features and information architecture for our web platform, and designed the first app interface: mockups, a prototype and the first responsive UI, which they handed to our R&D team. They are now designing a refreshed Sense website, which they will also build.

RESULTS & FEEDBACK

Friendly UX increase conversion rate on website, Graphic design impressed our customers and their trust, sales team has a template to prepare any presentation using a template, 

Szajba always estimate time before the project and stick on it to final delivery. If our needs are increasing it's communicate direct to adjust the budget. 

• Virtual Meeting
• Email or Messaging App

Szajba (Ariel and Team) always deliver what we need. Professional briefieng and project management on every milestone. Direct communication and consulting while it's needed. 

All good

BACKGROUND

Introduce your business and what you do there.

I’m an executive for an institute for languages and communication in Viena. We offer language courses and psychological language workshops for B2C and B2B clients.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Szajba?

We needed to design our website, create our marketing strategy, and build our presence in the market.

SOLUTION

What was the scope of their involvement?

We initially had some strategic meetings with Szajba to define our needs. We also met with the marketing team and designers, and they started to work on the design at the beginning of March. Then, they create the entire website design on Figma.

They’ve given us two different designs; one for computers and iPads, and another for mobile devices and phones. The designs come with diverse functionalities.

Additionally, Szajba has created a strategy and handled the entire marketing campaign. We usually send them an email regarding what we want to do with the campaign, and they come up with the creative assets.

What is the team composition?

We’re in direct contact with the art director. Other 3–4 team members are involved in Figma, and we have two marketing specialists.

How did you come to work with Szajba?

My brother recommended them; he knew the art director.

How much have you invested with them?

We’ve spent about €8,000 (approximately $8,500 USD) so far.

What is the status of this engagement?

We started working with them in January 2022, and our relationship is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very happy with their work; the results have been pretty good. The website is up-to-date with the latest technologies and functionalities. Moreover, we’ve gotten positive feedback from clients and friends who are IT or design specialists. The design is professional and eye-catching, so everybody likes it. All in all, Szajba has created the best solution for us.

How did Szajba perform from a project management standpoint?

They always meet deadlines, and we get detailed monthly reports on every part of the project. Communication is clear and transparent, and the team is always available when we need something. We usually have a short weekly call on Google Meet to discuss the next steps. Additionally, we use emails and phone calls to communicate and Figma for project management.

What did you find most impressive about them?

They stand out for their communication, professionalism, transparency, and expertise.

Are there any areas they could improve?

No, there isn’t anything to improve.

Any advice for potential customers?

If you don't know what you want to achieve, don’t worry. They can help you define your goals and figure it out.