Synthax Codes

BACKGROUND

Please describe your company and position.

I am an executive of Human Shift

Describe what your company does in a single sentence.

Publishing and creating Human Shift Paper printed and online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synthax Codes to accomplish?

• Build an e-commerce website to sell digital and offline magazine subscriptions.
• Integrate a seamless payment system to handle both one-time and recurring subscription payments.
• Ensure a responsive, user-friendly interface to cater to both desktop and mobile users.
• Provide a platform that allows easy management of digital content delivery and offline magazine logistics.
• Implement secure, scalable backend functionality to manage customer subscriptions and ensure data protection.

SOLUTION

How did you find Synthax Codes?

Referral

Why did you select Synthax Codes over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Synthax Codes were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Building a website for a digital magazine from scratch. Cooperating with our editorial design team to make sure the form was mirroring that of the printed magazine while working seamlessly on desktop and android. Setting up payment system. Optimazing SEO and ongoing consultation and updates. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Subscription Growth: Increase in digital and offline magazine subscriptions post-launch. Increased orders and optimized SEO. 

Revenue Generation: Steady or growing monthly recurring revenue from digital subscriptions.

User Engagement: High retention rates and low churn from digital subscribers.

Performance: A fast, responsive website with minimal downtime and smooth user experience.

Customer Satisfaction: Positive feedback from subscribers and smooth delivery of digital and offline content.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Extremly competent and good at problem solving. Friendly and very fast at delivering on our requests. 

What was your primary form of communication with Synthax Codes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They function like they're a true part of our team. That they deliver on such high and fast level at a very competitive price. That they problem solving and reactive.

Are there any areas for improvement or something Synthax Codes could have done differently?

In the begining of our collaboration we had diffrent ways to comunicate, email, via apps, or sms, it took us a while to work out what was the best way to assure we could sync and book meetings. But now that is running smooth. 

BACKGROUND

Please describe your company and position.

I am the CEO of a social nonprofit

Describe what your company does in a single sentence.

Our organization exists to grow the power of social movements on every frontline in the South.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Synthax Codes to accomplish?

• Create an information-based website to educate and inform users.
• Implement a custom interactive map that visually highlights key points based on design guidelines.
• Ensure the site is easily navigable, visually appealing, and optimized for both desktop and mobile users.
• Provide a centralized resource for users to explore detailed information via the map and website content.
• Build a flexible, scalable platform to accommodate future content updates and potential feature expansions.

SOLUTION

How did you find Synthax Codes?

Referral

Why did you select Synthax Codes over others?

• High ratings
• Pricing fit our budget
• Referred to me

How many teammates from Synthax Codes were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Website design, creation, and migration.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

User Interaction: Engagement with the custom map feature and other interactive elements of the website.

Website Traffic: Growth in unique visitors and time spent on the site, showing user interest and engagement.

Map Performance: Accurate display of map points with smooth transitions and interactions across devices.

Content Delivery: Clear, accessible delivery of information that enhances user understanding and engagement with the cause.

Cross-Platform Usability: High performance and responsiveness across desktop, tablet, and mobile devices.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did, very responsive and helpful.

What was your primary form of communication with Synthax Codes?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Synthax Codes was quick and knowledgable. 

Are there any areas for improvement or something Synthax Codes could have done differently?

No.