Syndell

BACKGROUND

Please describe your company and position.

I am the Executive member of a  womenswear brand

Describe what your company does in a single sentence.

we are a premium womenswear brand offering comfortable, versatile clothing for professional women through our online stores and physical retail locations in multiple countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndell to accomplish?

• migrate our e-commerce platform from magento to shopify with minimal business disruption.
• secure and stabilise our website infrastructure during the transition.
• establish and support multiple online stores for domestic and international customers.
• continuously enhance our website and shopify capabilities to support evolving business needs and seamless online and in-store transactions

SOLUTION

How did you find Syndell?

Other

Why did you select Syndell over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Syndell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

syndell’s scope included our migration from magento to shopify, the rollout of multiple online stores, and ongoing development to support both e-commerce and physical retail operations. key deliverables included: * platform migration and international storefronts: supporting the infrastructure transition, shopify migration, and implementation of multiple storefronts with market-specific configurations. * website functionality and shopping experience: developing and refining product and collection pages, campaign landing pages, navigation, filtering, cart functionality, pre-order information, and mobile usability. * online and in-store operations: extending shopify capabilities to support point-of-sale workflows, store pickup, inventory allocation, internal stock transfers, and order fulfilment. * loyalty and customer-service tools: implementing and maintaining rewards, store-credit and refund-related functionality, including a custom tool that allows our customer-service team to manage credit adjustments directly. * integrations and operational automation: developing and maintaining connections between shopify and third-party applications, with custom workflows for shipping instructions, tracking updates, returns, and inventory synchronisation. * analytics and ongoing technical support: configuring purchase and customer-behaviour tracking, investigating technical issues, testing changes, and continuously enhancing the platform as our requirements evolved. the engagement extended beyond a one-time website launch into ongoing technical development across the customer-facing storefronts and the operational systems behind them.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Three live shopify storefronts: we completed the transition from magento to shopify and expanded from a single-market setup to three online stores serving domestic and international customers.

Working in-store fulfilment automation: automated order-fulfilment workflows were deployed and confirmed working by our operations team, supporting our physical retail operations alongside e-commerce.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

syndell was flexible and collaborative, working closely with us to manage timelines and priorities throughout the transition. they coordinated with multiple vendors and partners and adapted to our evolving needs. they worked across global time zones and were consistently available when we needed support. we appreciated their responsiveness and willingness to work through challenges with us, keeping the focus on delivering the outcomes our business needed.

What was your primary form of communication with Syndell?

Virtual Meeting

What did you find most impressive or unique about this company?

what impressed us most was their reliability, responsiveness, and the trust we built from our very first engagement. we started working with hiren during an urgent transition, when having someone dependable mattered enormously. he stepped in, stayed closely involved, and worked through challenges with us even during late-night conversations. he didn’t just complete the technical work; he showed up when we needed him. that personal commitment made syndell feel like a genuine partner rather than just another service provider.

Are there any areas for improvement or something Syndell could have done differently?

we’ve continuously learned and improved on both sides, refining how we communicate, align priorities, and manage expectations. syndell has been very open to feedback and willing to make improvements. it has been a shared effort to work better together and achieve the outcomes our business needs.

BACKGROUND

Please describe your company and position.

I am the Owner of the company.

Describe what your company does in a single sentence.

We are a brand marketing firm transforming businesses into brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndell Inc to accomplish?
Website development services

SOLUTION

How did you find Syndell Inc?

• Online Search
• Referral

Why did you select Syndell Inc over others?

• Great culture fit
• Company values aligned

How many teammates from Syndell Inc were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Syndell's CEO Hiren Sanghvi has worked with my firm for many years are our senior SEO strategist and he is my go-to for Wordpress website development needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I've been thoroughly impressed with Syndell's expertise. Their support is exceptional, and communication is always clear and timely. They've demonstrated excellent problem-solving skills, swiftly addressing any issues that arise. I've already experienced great results with their web development and SEO services, and I'm looking forward to exploring their mobile app development and AI development services soon. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I am incredibly impressed with Syndell's responsiveness. They consistently address my inquiries and needs promptly, ensuring I receive the support I require without delay. This level of attentiveness underscores their commitment to excellent customer service, making them a reliable partner for anyone seeking timely and effective solutions.

What was your primary form of communication with Syndell Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are aligned with me from a values standpoint. They go above and beyond and focus on what's fair, which I highly appreciate.

Are there any areas for improvement or something Syndell Inc could have done differently?

No, they did an excellent job.

BACKGROUND

Please describe your company and position.

I am the Director of Colorhunt Clothing

Describe what your company does in a single sentence.

We are a men's fashion brand based in India.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndell Inc to accomplish?

• Inventory Management

SOLUTION

How did you find Syndell Inc?

Referral

Why did you select Syndell Inc over others?

• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Syndell Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview: Develop a comprehensive inventory management software to track inventory flow, including inward and outward movements, order management, and related functionalities.

Inventory Tracking:

• Manage incoming and outgoing inventory.
• Generate barcodes/QR codes.
• Validate inventory against orders.
• Real-time stock updates.

Order Management:

• Create and manage purchase and sales orders.
• Track order status and manage supplier/customer information.

Inventory Control:

• Monitor stock levels with alerts.
• Conduct stock audits.
• Manage multiple warehouse locations.

Reporting and Analytics:

• Generate standard and custom reports.
• Data analytics for trend analysis.

User Management and Security:

• Role-based access control.

Maintain audit trails of user activities.

Design and User Interface:

• Intuitive and responsive interface.
• Customizable dashboards and themes.

Development and Implementation:

• Agile development with regular updates.
• Comprehensive testing and user acceptance testing (UAT).
• Seamless deployment and user training.
• Support and Maintenance:
• Ongoing technical support.
• Regular software updates.
• Maintenance plans for system reliability.

Project Timeline and Milestones:

• Defined phases for development, testing, and deployment.
• Scheduled training and post-deployment support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Inventory Accuracy:

• Before and After Accuracy Rate: Compare inventory accuracy rates (e.g., discrepancies between actual and recorded inventory) before and after implementation.
• Error Reduction Percentage: Track the reduction in inventory discrepancies over a defined period.
• Enhanced Order Fulfillment Efficiency:

Order Processing Time: 

• Measure the average time taken to process and fulfill orders before and after implementation.
• On-Time Delivery Rate: Monitor the percentage of orders delivered on or before the promised date.

Downtime:

• Monitor system uptime and any downtime incidents.
• Performance Metrics: Track system response times and transaction processing speeds.

Reporting and Decision Making:

• Report Generation Time: Measure the time taken to generate standard and custom reports before and after implementation.
• Decision Accuracy: Evaluate improvements in decision-making quality based on real-time data and analytics.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was completed within the agreed timeframe, showcasing the team's ability to meet deadlines effectively. Additionally, they demonstrated exceptional responsiveness to our needs, promptly addressing any concerns and incorporating our feedback throughout the development process. Their commitment to timely delivery and customer satisfaction significantly contributed to the success of the project.

What was your primary form of communication with Syndell Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Syndell Inc's commitment to making a seamless software for us was impressive.

Are there any areas for improvement or something Syndell Inc could have done differently?

While the project was completed on time and the team was very responsive, more frequent and detailed progress updates would be beneficial. Additionally, providing more comprehensive documentation and user training materials upfront could enhance the implementation process and user adoption.

BACKGROUND

Please describe your company and your position there.

I'm a music producer and owner of JBZ Beats Inc. I create music, handle marketing, and operations all around.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Syndell Technologies Pvt. Ltd., and what were your goals?

I hired Sundell Technologies for search engine optimization, to rank on Google and other search engines. This has worked well for me over the last 8 years.

SOLUTION

How did you select this vendor and what were the deciding factors?

Hiren was very friendly and experienced—the decision was easy. I get timely monthly reports and have seen good results over the years. They stay up-to-date w/the latest changes to Google, and always make the right adjustments. They have gone above and beyond to help over the years.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Backlinking for good DA sites, and on-page optimization

How many people from the vendor's team worked with you, and what were their positions?

Hiren is the one I'm in communication with the most. He has been great.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

My traffic has stayed consistent enough to, not only pay for the SEO services, but also to make a living from what I do. All while not having to be too hands-on with the SEO process myself.

Describe their project management style, including communication tools and timeliness.

Hiren is easily reached via Skype, email, and other outlets. Despite the time difference, they're always very quick to respond and very helpful.

What did you find most impressive or unique about this company?

So far, the most impressive aspect is their results, and timely monthly reports and communication.

Are there any areas for improvement or something they could have done differently?

Nothing worth noting at the moment!

BACKGROUND

Please describe your company and position.

I am the Founding Attorney of Cardoso Law Firm

Describe what your company does in a single sentence.

Estate Planning Law Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndell to accomplish?

• Fix my website
• Generate more estate planning leads

SOLUTION

How did you find Syndell?

• Referral
• BNI Group

Why did you select Syndell over others?

Referred to me

How many teammates from Syndell were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Syndell helped me improve my company's website and generate more leads through the website and google. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After they began working in my website we immediatrely started receiving at least 5 estate planning calls during the week and that had never happened before. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were extremely organized, detailed oriented, and responded to every question I had.

What was your primary form of communication with Syndell?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The Syndell team is extremely professional, detail-oriented, patient, and kind, and take their time in trying to do what's best for each particular client. 

Are there any areas for improvement or something Syndell could have done differently?

No I am very satisfied with their service. 

BACKGROUND

Introduce your business and what you do there.

I’m a doctor of a healthcare company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syndell?

We needed help with our website and SEO.

SOLUTION

What was the scope of their involvement?

Syndell has redesigned and improved our website and SEO.

What is the team composition?

We’ve worked with an unknown number of teammates from Syndell.

How did you come to work with Syndell?

We found them through an online search, and their pricing fit our budget.

How much have you invested with them?

So far, we’ve spent less than $10,000 with them.

What is the status of this engagement?

We started working with them in August 2017, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Syndell has improved our website and SEO.

How did Syndell perform from a project management standpoint?

Syndell’s project management is very good. We communicate via email and messaging apps.

What did you find most impressive about them?

Timely and helpful in Hiren

Are there any areas they could improve?

No.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of VJ Cuisine, a meal plan and catering company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Syndell Inc?

We needed to redo our existing website.

SOLUTION

What was the scope of their involvement?

Syndell Inc has completely redesigned our website. I wanted something new, fresh, and eye-catching, and they’ve done just that. The website now represents who I am, what I do, and what we offer. It has great pictures, a great layout, and a great flow.

What is the team composition?

We’ve worked with an account manager.

How did you come to work with Syndell Inc?

They were referred to me, and their pricing fit our budget.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in November 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website has just recently gone live, but so far, we’ve gotten great feedback from our clients and friends. We’re also currently working with Syndell Inc on SEO to maximize our visibility. We hope to increase our traffic, new clients, and inquiries.

How did Syndell Inc perform from a project management standpoint?

They’ve delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

They’re reliable and professional. They listen, communicate, and explain things well.

Are there any areas they could improve?

No, I can’t think of anything. I’m very happy with the project.

BACKGROUND

Please describe your company and position.

I am the Principal of Resumes by Allan Brown

Describe what your company does in a single sentence.

Resume and LinkedIn Profile Writing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndell Inc to accomplish?

• Develop / Design a New Website

SOLUTION

How did you find Syndell Inc?

Referral

Why did you select Syndell Inc over others?

• High ratings
• Pricing fit our budget
• Referred to me
• Company values aligned
• Very informed about design best practices.

Describe the scope of work in detail. Please include a summary of key deliverables.

I wanted to write this review last week but I have been very busy.  Finally, long overdue and very much deserved.  I am overjoyed with the work that was done.  A++++++.  Looking forward to starting a new mobile appl development project when I return to the office July 7.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I am started to get more leads and with a bit of tweaking with SEO and otherwise, more to come!  I  am very happy and excited.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The whole process was easy - A+++++

What was your primary form of communication with Syndell Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of communication and service was exceptional.

Are there any areas for improvement or something Syndell Inc could have done differently?

I am very very happy.  Hiren and his team are PROFESSIONALS.

BACKGROUND

Please describe your company and position.

I am the Business Owner of GenNext Learning

Describe what your company does in a single sentence.

Gennext Learning is a comprehensive learning platform for kids k-12 offering courses for Math, Reading, Writing, Robotics and Coding along with comprehensive test prep for SAT/ACT and STAAR

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndell Inc to accomplish?

• An app complementing our website
• A website which is fluid, attractive, easy to navigate and pleasing to the eye

SOLUTION

How did you find Syndell Inc?

• Online Search
• Referral

Why did you select Syndell Inc over others?

• High ratings
• Great culture fit
• Company values aligned
• Other

How many teammates from Syndell Inc were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development and Application Development 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Word of mouth and great reviews from our clients. Also traction on the website 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Syndell was extremely professional and delivered everything as per agreed timelines.

They also provided great recommendations which helped our decision making 

What was your primary form of communication with Syndell Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism, Integrity and subject matter expertise 

Are there any areas for improvement or something Syndell Inc could have done differently?

None

BACKGROUND

Please describe your company and position.

 I am the Principal of a Logistics Company 

Describe what your company does in a single sentence.

improve logistics

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Syndell Inc to accomplish?

• Design MVP

SOLUTION

How did you find Syndell Inc?

Referral

Why did you select Syndell Inc over others?

Pricing fit our budget

How many teammates from Syndell Inc were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

design MVP, build product and beta version for go live production

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

CRM tool for milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They did a fantastic Job and were dilligent on time line needs

What was your primary form of communication with Syndell Inc?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were pleased with their agile iteration and responsiveness to our concerns.

Are there any areas for improvement or something Syndell Inc could have done differently?

continue to scale