Sunra Softtech

BACKGROUND

Introduce your business and what you do there.

I’m the owner of an IT company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softtech?

We needed to design and develop a professional portfolio website that would effectively showcase our work, skills, and achievements. Our primary objective was to create a modern and visually appealing online presence that reflected our brand identity while making it easy for visitors to explore our projects and experience.

SOLUTION

What was the scope of their involvement?

Sunra Softtech handled the complete design and development of our portfolio website, from initial planning and wireframing through design, development, testing, and deployment. They worked closely with us to understand our goals and create a website that effectively showcased our projects, expertise, and brand identity.The main deliverables included complete UI/UX design assets and wireframes, the fully developed and deployed portfolio website, and content management functionality that allowed us to easily update projects, case studies, and other website content without requiring technical assistance.

What is the team composition?

We worked with one teammate from Sunra Softtech.

How did you come to work with Sunra Softtech?

We found them through an online search. We chose them because their pricing fit our budget.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked with them in January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The portfolio website delivered several measurable outcomes that demonstrated clear success. Following the launch, we observed an estimated 40%–50% increase in website engagement, including higher page views, longer session durations, and increased interaction with our project showcase and case study sections.We used a combination of web analytics and lead-tracking metrics to measure the website's performance after launch. Key metrics included website traffic, unique visitors, page views, average session duration, bounce rate, and engagement levels on our portfolio and case study pages.Moreover, the new website had a positive impact on lead generation and business inquiries. After launch, we recorded an estimated 25%–35% increase in contact form submissions and inbound inquiries, which we attributed to the improved user experience, clearer messaging, and stronger call-to-action elements throughout the site.

How did Sunra Softtech perform from a project management standpoint?

Sunra Softtech's project management was one of the strongest aspects of the engagement. They followed a structured process with clearly defined milestones, regular progress updates, and consistent communication throughout the project. From the initial discovery phase to deployment, the team kept us informed, actively sought feedback, and ensured that expectations were aligned at every stage.We communicated in person.

What did you find most impressive about them?

What impressed us most about Sunra Softtech was their ability to transform our ideas and portfolio content into a highly polished, professional website that truly reflected our brand and expertise. They didn't just focus on the technical implementation; they took the time to understand how we wanted our work to be presented and suggested improvements that enhanced both the visual appeal and user experience.

Are there any areas they could improve?

Overall, we were very happy with Sunra Softtech's work and the end result. If there was one area where they could have improved, it would be providing more proactive recommendations around content strategy and SEO optimization earlier in the project. While they offered useful suggestions throughout the engagement, having a more detailed roadmap for ongoing website growth at the outset would have been beneficial.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at ProTecanize Solutions Private Limited, an IT and cybersecurity company offering tailored solutions and services, backed by CERT-IN empanelment and ISO 27001 certification.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sunra Softtech to accomplish for your business?

We hired Sunra Softtech to develop a mobile application to improve customer engagement, streamline business processes, and provide a seamless mobile experience for our users. We wanted a modern, feature-rich application that would make it easier for users to access services, manage activities, and interact with our platform from anywhere.

SOLUTION

What was the scope of their involvement?

Sunra Softtech managed the project from initial planning through deployment and post-launch support. Their scope of work included requirements gathering, UI/UX design, mobile app architecture, frontend and backend development, API integrations, testing, performance optimization, and deployment across Android and iOS platforms.They delivered several key features that were central to the application's functionality and user experience. They developed secure user authentication and profile management, workflow automation capabilities, task and activity tracking modules, real-time notifications, and role-based access controls to ensure efficient and secure platform usage.

What is the team composition?

We worked with 2–5 teammates from Sunra Softtech.

How did you come to work with Sunra Softtech?

We found them through an online search and a referral. We chose them over other providers because of their high ratings, good value for cost, and aligned company values.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together in September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Following the launch of the mobile application, we saw an estimated 35%–45% increase in user engagement, with users accessing core features more frequently and completing tasks more efficiently through the mobile platform.From an operational standpoint, workflow completion times improved by an estimated 25%–30%, as users were able to access information, receive notifications, and complete actions more efficiently through the mobile platform.We collected feedback from users through surveys, review sessions, and ongoing support interactions after the app was launched. The overall feedback was very positive, with users highlighting the application's intuitive interface, fast performance, and the convenience of being able to complete key tasks from their mobile devices.

How did Sunra Softtech perform from a project management standpoint?

We communicated via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

We were impressed by Sunra Softtech's ability to quickly understand our business requirements and translate them into a practical, high-quality mobile solution.

Are there any areas they could improve?

Overall, we had a very positive experience working with Sunra Softtech and were satisfied with both the development process and the final product.

BACKGROUND

Introduce your business and what you do there.

I’m the senior application security manager at Aditya Birla Group, a global conglomerate operating in 41 countries. We have leading businesses in sectors such as metals, textiles, cement, financial services, retail, and hospitality, focusing on innovation and social impact.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softtech?

We needed to develop a secure mobile app to support our application security initiatives and provide users with greater visibility into security findings, assessments, and remediation activities.

SOLUTION

What was the scope of their involvement?

Sunra Softtech handled the complete mobile app development lifecycle for our application security platform. Their scope of work included requirements gathering, UI/UX design, mobile app development, backend integration, API development, security testing, deployment, and post-launch support.One of the primary features was a vulnerability management dashboard, which allowed users to view, prioritize, and track security findings from their mobile devices in real time. Sunra Softtech also delivered several additional modules that added significant value to the platform. They developed security assessment tracking, remediation workflow management, and compliance reporting features that enabled teams to monitor findings from identification through resolution.

What is the team composition?

We worked with 2–5 teammates from Sunra Softtech.

How did you come to work with Sunra Softtech?

Sunra Softtech was referred to me, and their company values aligned with ours.

How much have you invested with them?

We spent less than $10,000 on this project.

What is the status of this engagement?

We worked with Sunra Softtech in October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We saw significantly higher engagement from security teams and stakeholders after launching the mobile app, with mobile access making it easier to monitor vulnerabilities, review findings, and track remediation activities in real time. We tracked several quantitative metrics to evaluate the app's impact after launch. From an engagement perspective, we observed an estimated 40%–45% increase in active usage, with security teams and stakeholders accessing vulnerability dashboards, remediation workflows, and risk reports more frequently than before. Mobile adoption also grew quickly, with a majority of targeted users regularly utilizing the app to monitor application security activities.Moreover, we noticed a noticeable improvement in the speed and effectiveness of remediation activities after implementing the mobile app.

How did Sunra Softtech perform from a project management standpoint?

Sunra Softtech demonstrated strong project management throughout the engagement. They followed a structured and transparent development process, with clearly defined milestones, regular progress meetings, and consistent communication from planning through deployment.

What did you find most impressive about them?

Sunra Softtech's ability to understand the unique challenges of application security and translate complex security workflows into a simple, intuitive mobile experience was impressive.

Are there any areas they could improve?

Overall, we were very satisfied with Sunra Softtech's performance and the project's outcome. If there was one area where they could have provided additional value, it would be offering more strategic recommendations on future application security enhancements and long-term roadmap planning earlier in the engagement.

BACKGROUND

Introduce your business and what you do there.

I’m the lead software engineer of a company that provides turnkey electrical, industrial, and building automation solutions, lighting automation, and industrial IoT services to optimize customer performance and meet specific operational needs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softtech?

We needed to design and develop a modern website to strengthen our digital presence and effectively showcase our services and capabilities. Our primary objective was to create a professional, user-friendly platform that would reflect our brand, improve credibility, and serve as a central point for customers and partners to learn about our business.

SOLUTION

What was the scope of their involvement?

Sunra Softtech handled the complete website development process, including UI/UX design, frontend and backend development, responsive design, and deployment. Key deliverables included a modern corporate website, inquiry/contact forms, mobile optimization, and a scalable content management framework that aligned with our business goals. The team focused on building key sections such as the homepage, company profile, services pages, contact and inquiry forms, and mobile-responsive user interfaces.

What is the team composition?

We worked with 2–5 teammates from Sunra Softtech.

How did you come to work with Sunra Softtech?

We found them through a referral. We chose them because their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together in November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project delivered several positive outcomes that demonstrated clear success. Following the launch of the new website, we saw improved online visibility, increased customer inquiries through the contact forms, and stronger engagement with key service pages. We estimate website interactions increased by approximately 30%–40% compared to our previous online presence. We measured the increase in website interactions using a combination of website analytics and lead-generation metrics. We primarily tracked lead-generation metrics such as contact form submissions, inquiry requests, consultation/demo requests, and the number of qualified leads generated through the website. We also monitored conversion rates on key pages, visitor engagement with call-to-action sections, and repeat visits from prospective customers.

How did Sunra Softtech perform from a project management standpoint?

Sunra Softtech's project management was well-structured and highly professional throughout the engagement. They maintained clear communication, provided regular progress updates, and were responsive whenever we had questions, feedback, or change requests.

What did you find most impressive about them?

What impressed us most about Sunra Softtech was their ability to combine strong technical expertise with a clear understanding of our business objectives.

Are there any areas they could improve?

Overall, we were very satisfied with Sunra Softtech's work and the outcome of the project. If there was one area for improvement, it would be providing more proactive suggestions around SEO strategy and future website enhancements during the early planning stages.

BACKGROUND

Introduce your business and what you do there.

I’m a manager at Arcitech AI, a consumer products and services company. We specialize in AI-driven development and consulting, offering custom web and app creation, software engineering, CRM systems, and digital marketing solutions to help businesses innovate and grow using advanced AI.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softtech?

We needed to create a high-performance mobile experience that would allow users to access AI-powered insights, manage workflows, and interact with key platform features directly from their mobile devices.

SOLUTION

What was the scope of their involvement?

Sunra Softtech provided us with mobile app development services. Their scope of work included requirement analysis, solution architecture, UI/UX design, mobile application development, backend integration, testing, deployment, and post-launch support. The team was responsible for delivering a wide range of features that formed the core functionality of the Arcitech AI mobile app. One of the key areas they developed was secure user authentication and profile management, ensuring users could access the platform safely and manage their accounts with ease.In addition to the core functionality, Sunra Softtech developed several advanced modules that significantly enhanced the value of the mobile app. One of the most important features was the AI insights module, which enabled users to access intelligent recommendations, analytics, and data-driven insights directly through the app. The team also played a key role in developing the workflow management capabilities within the app. They designed features that allowed users to create, track, and manage workflows efficiently, monitor task progress, receive status updates, and collaborate more effectively through a streamlined mobile experience.

What is the team composition?

We worked with 2–5 teammates from Sunra Softtech.

How did you come to work with Sunra Softtech?

We found them through a referral. We chose them over other options because their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from January–February 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sunra Softtech's work delivered several measurable outcomes that demonstrated clear success for Arcitech AI. We measured success using a combination of user adoption, engagement, operational efficiency, and platform performance metrics. One of the primary KPIs was mobile app adoption, and within the first few months, we saw an estimated 50%–60% of active platform users begin using the mobile app regularly.We also observed measurable improvements in both workflow efficiency and user satisfaction after the mobile app was launched. We tracked several indicators that helped us measure the impact of the new mobile app. For example, mobile adoption grew quickly after launch, with approximately a 40%+ increase in overall user engagement, particularly around AI insights, workflow management, and real-time notifications.Moreover, we collected feedback through user surveys, onboarding reviews, and ongoing customer interactions after the app launch. The feedback was consistently positive and provided additional validation of the app's impact. Based on our post-launch assessments, user satisfaction scores improved by an estimated 20%–25%, with many users highlighting the app's ease of use, responsiveness, and accessibility as key strengths.

How did Sunra Softtech perform from a project management standpoint?

Sunra Softtech demonstrated excellent project management throughout the engagement. They followed a structured development approach, established clear milestones, and maintained consistent communication from the initial planning phase through deployment. We primarily communicated via virtual meetings and email or messaging apps.

What did you find most impressive about them?

What impressed us most about Sunra Softtech was their ability to bridge the gap between complex technology and a highly intuitive user experience. Because Arcitech AI's platform relies heavily on data, AI-driven insights, and workflow automation, we needed a partner who could understand both the technical and business sides of the product.

Are there any areas they could improve?

Overall, we had a very positive experience working with Sunra Softtech and were satisfied with both the process and the final outcome.

BACKGROUND

Introduce your business and what you do there.

I’m the team lead of BreachLock, a company that provides a unified offensive security platform offering continuous attack surface management, AI-powered and expert-led penetration testing, and automated remediation to help organizations validate and secure their digital assets.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softtech?

We needed help designing and developing a mobile application that would support our attack surface management initiatives by providing customers with greater visibility into their external security posture.

SOLUTION

What was the scope of their involvement?

Sunra Softtech has handled the end-to-end design and development of our attack surface management mobile application. Their scope of work has covered requirements gathering, UI/UX design, mobile app development, backend integration, API implementation, testing, deployment, and post-launch support. The mobile application has been developed for both iOS and Android, ensuring a consistent and seamless experience for users across major mobile platforms.

What is the team composition?

We’ve worked with 2–5 teammates from Sunra Softtech.

How did you come to work with Sunra Softtech?

We found them through a referral. We chose them over other options because their pricing fit our budget, they had a great culture fit, and their company values aligned with ours.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working together in February 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project has produced several measurable improvements that demonstrate clear value for both our team and our customers. After the mobile application was launched, adoption rates exceeded our initial expectations, with a significant increase in users accessing attack surface management data through the app rather than relying solely on desktop platforms. Within the first few months, we estimated that more than 60% of active users had started using the mobile app alongside the web platform, demonstrating a rapid adoption rate for a newly introduced channel.Moreover, customer feedback has been overwhelmingly positive, and we estimate customer satisfaction scores have improved by approximately 20%–25% due to the convenience of mobile access, real-time notifications, and a more intuitive user experience.

How did Sunra Softtech perform from a project management standpoint?

Sunra Softtech has managed the project in a highly professional and organized manner. They’ve established clear milestones, maintained consistent communication, and provided regular progress updates throughout the development lifecycle. We mainly communicate through virtual meetings and email or messaging apps.

What did you find most impressive about them?

What we’ve been most impressed about Sunra Softtech is their ability to quickly understand the complexities of the cybersecurity domain and translate those requirements into an intuitive mobile experience.

Are there any areas they could improve?

Overall, we’ve been very satisfied with Sunra Softtech’s performance and the outcome of the project. If there’s one area where they could add even more value, it would be providing earlier recommendations around future product roadmap planning and advanced cybersecurity-specific mobile features.

BACKGROUND

Introduce your business and what you do there.

I’m a senior manager at The Sleep Company, a comfort-tech brand in India offering mattresses, recliners, and related products featuring our patented SmartGRID technology for adaptive comfort and support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softtech?

We needed help developing a mobile application to enhance customer engagement and provide a seamless digital shopping and support experience for our company. Our key objectives were to create an intuitive and high-performance app that would make it easier for customers to browse products, access detailed product information, track orders, and interact with our brand directly from their mobile devices.

SOLUTION

What was the scope of their involvement?

Sunra Softtech managed the complete mobile app development lifecycle for this project. Their scope of work included business requirement analysis, UI/UX design, application architecture, frontend and backend development, API integrations, testing, deployment, and post-launch support. As for features, Sunra Softtech delivered a comprehensive set of features designed to enhance the customer experience and support our e-commerce operations. One of the key functionalities was an intuitive product catalog that allowed users to browse, compare, and explore products with detailed specifications and information. Moreover, Sunra Softtech developed several additional modules that enhanced both customer convenience and operational efficiency. They implemented real-time order tracking, allowing customers to view the status of their purchases at every stage of the fulfillment process. Additionally, they handled payment gateway integration and customer support capabilities as part of the mobile app development. They implemented secure payment processing to support a smooth checkout experience, allowing customers to complete transactions quickly and confidently through the app.

What is the team composition?

We worked with 2–5 teammates from Sunra Softtech.

How did you come to work with Sunra Softtech?

Someone referred Sunra Softtech to me. I chose them because they were a great culture fit and offered good value for the cost.

How much have you invested with them?

We spent less than $10,000 on this project.

What is the status of this engagement?

We worked together from January 2023–January 2024.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After the app launch, we saw a significant improvement in customer engagement across our mobile channel. Based on our internal observations, mobile interactions increased by approximately 40%–50%, with more users regularly browsing products, tracking orders, and engaging with app features. Moreover, we observed several additional business benefits after the app launch. Based on our internal estimates, mobile-driven order volume increased by approximately 20%–25% as customers found it easier to browse products, complete purchases, and track deliveries through the app.

How did Sunra Softtech perform from a project management standpoint?

Sunra Softtech demonstrated strong project management throughout the engagement. They maintained a well-structured development process with clearly defined milestones, regular progress updates, and transparent communication at every stage of the project.

What did you find most impressive about them?

We were impressed by their proactive approach to problem-solving and attention to detail. The team consistently identified opportunities for optimization, communicated clearly throughout the project, and remained highly responsive whenever feedback or adjustments were needed.

Are there any areas they could improve?

Overall, we were very pleased with Sunra Softtech's work and the outcome of the project.

BACKGROUND

Introduce your business and what you do there.

I’m the manager of Prasanvi, an IT company that provides cybersecurity and mobile app development services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softtech?

We needed help designing, developing, and launching a mobile app for our company to provide a seamless experience for our users across Android and iOS platforms. Our primary objectives were to create an intuitive and user-friendly app, streamline customer interactions, improve accessibility to our services, and establish a scalable platform that could support future business growth.

SOLUTION

What was the scope of their involvement?

Sunra Softtech handled the end-to-end development of our mobile app, from initial planning and requirements gathering to design, development, testing, and deployment. The team delivered the complete mobile app solution, including wireframes, design mock-ups, clickable prototypes, backend integration, and the final production-ready mobile app.

What is the team composition?

We worked with 2–5 teammates from Sunra Softtech.

How did you come to work with Sunra Softtech?

We found Sunra Softtech through a referral. We chose them because their pricing fit our budget and offered good value for the cost.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from August–October 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sunra Softtech successfully launched a fully functional mobile app that met our business requirements and was well received by users. We saw increased user engagement through the app, improved accessibility to our services, and a more streamlined experience for customers. Although we didn’t have formal benchmarks in place before the launch, we observed a noticeable improvement in user engagement after the app became available. After launching the app, we noticed that customers were interacting with our services more frequently and in a more streamlined way. Users were able to access information, submit requests, and complete key actions directly through the app rather than relying on traditional channels.

How did Sunra Softtech perform from a project management standpoint?

Sunra Softtech demonstrated strong project management throughout the engagement. They followed a structured development process, maintained clear communication, and provided regular updates on project progress. We communicated via in-person meetings and email or messaging apps.

What did you find most impressive about them?

What impressed us most about Sunra Softtech was their ability to understand our business requirements and translate them into a practical, user-friendly mobile app.

Are there any areas they could improve?

Overall, we were very satisfied with Sunra Softtech’s performance and the quality of their work.

BACKGROUND

Please describe your company and position.

I am the Service Delivery Manager of a business services company

Describe what your company does in a single sentence.

Ours is a leading provider of Threat Exposure Management to Global banks and Forbes 2000 companies.

100+ International Banks Secured. 3M+ Vulnerabilities Reported & Fixed. 3000+ Enterprise Assessment Projects. 25+ Countries Across 4 Continents. 300+ Enterprises Protected.

Our product is The Continuous Threat Exposure Management (CTEM) Platform that leverages Artificial Intelligence and Machine Learning. It combines the power of algorithmic discovery of threat posture, and machine intelligence to provide effective cyber threat management for your business's optimal security. It offers a range of enterprise security solutions such as Threat Surface Management & Threat Surface Testing to meet your security requirements.

THREAT SURFACE MANAGEMENT & TESTING SOLUTIONS

✔ Active Threat Surface Management Across All Channels & Asset Types

✔ All Possible Attack Vectors and Vulnerabilities

✓ Continuous Perimeter Security Control Validation

Timely Inadvertent Exposure Discovery and Validation

✓ Related Security Breaches and Incidents

✓ Actionable Threat Informed Defense (CTID) Intelligence

✔ Asset-Focused Threat Profiling

✓ Al/ML-Powered Threat Prediction

Dynamic Exposure Risk Scoring and Trend Analysis

✔ Sensitive Discovery Immediate Notification

✓ On-Demand Support for Security Assessment

Focus on Vulnerabilities That Really Needs Attention with Threat Surface Testing

Al/ML-Assisted Vulnerability and Risk Prioritization

Safe and Controlled Exploitation to Measure Actual Business

Impact

✔ Vulnerability Management Orchestration (VMO)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sunra Softtech to accomplish?

• Develop a custom e-commerce mobile application for iOS and Android
• Redesign our corporate website to improve user experience and lead generation
• Build a custom CRM database to manage our client records

SOLUTION

How did you find Sunra Softtech?

Clutch Site

Why did you select Sunra Softtech over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Sunra Softwares were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

​Services Provided: UI/UX design, frontend or backend development, database architecture, QA testing, or ongoing maintenance.

​Platforms & Tech: Whether it was a web application, iOS/Android mobile app, or a specific platform integration.

​Core Features: Key functionalities built, such as payment gateways, user authentication dashboards, or custom APIs.

​Deliverables: The final assets handed over, like source code, design wireframes, compiled applications, or penetration testing reports.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

​Business growth: "Increased website traffic by 25%" or boosted daily active user registrations.  

​Efficiency gains: "reduced processing time by 15%" or improved application load speeds.  

​Project execution: "met all project milestones ahead of schedule" or delivered the final product strictly under budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sunra Softwares handled the end-to-end development of the custom web application. Their responsibilities included UI/UX design, full-stack development, and secure database architecture. The main deliverables included:

​A centralized web portal with strict role-based access control.

​Custom APIs designed to ingest traffic and scan data from external tools like Nmap and Burp Suite.

​Complete source code and technical deployment documentation.

What was your primary form of communication with Sunra Softtech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team acted as true technical partners rather than just order-takers. When we outlined our initial database architecture, their lead developers suggested optimized structural improvements that ultimately made the centralized reporting workflow much faster. Their rare combination of responsive project management, proactive problem-solving, and specialized technical knowledge made the entire engagement incredibly smooth and delivered a product that exceeded our initial expectations.

Are there any areas for improvement or something Sunra Softtech could have done differently?

There were no major issues or critical shortcomings during our engagement. If there is one minor area for improvement, it would be to provide slightly more granular technical documentation during the initial project scoping phase. Because our requirements for integrating specialized security tools were quite complex, having a more detailed initial architectural blueprint could have accelerated the first development sprint.

BACKGROUND

Introduce your business and what you do there.

I'm the CSO of Anon's Lab, a cybersecurity firm specializing in ethical hacking, penetration testing, and security consulting to help businesses identify and mitigate digital threats using advanced techniques and expert knowledge.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sunra Softwares?

We needed help building and deploying a custom CRM portal tailored to our team's workflow. Our primary goal was to streamline our customer management processes, improve data tracking, and enhance team efficiency.

SOLUTION

What was the scope of their involvement?

Sunra Softwares handled full stack development for our CRM portal. The key deliverables included custom dashboard design, lead and client management tools, user permission setup, reporting features, and system deployment, along with post-launch support. The team also handled several key integrations to make the CRM portal fully functional. They integrated our email system for automated notifications, third-party communication tools (like WhatsApp/SMS), and analytics tools for data tracking. They also set up API connections to ensure smooth data sync with our existing software tools.

What is the team composition?

We worked with 2–5 teammates from Sunra Softwares.

How did you come to work with Sunra Softwares?

We found them through an online search. We chose them because their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

What is the status of this engagement?

We worked together from April to September 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project was a complete success. Key outcomes included a 30% reduction in manual data entry work, faster client response times, and improved team collaboration across departments thanks to centralized project tracking. Our client response times improved by approximately 40%–50%. Previously, handling inquiries and lead follow-ups manually took several hours, but with automated lead routing and centralized data, our average response time dropped from 4–6 hours down to under one hour. We received very positive feedback regarding our team's prompt communication and efficient issue resolution post-launch.

How did Sunra Softwares perform from a project management standpoint?

Sunra Softwares's project management was highly efficient, transparent, and structured. They delivered the CRM portal completely on time and within our agreed budget. They used modern agile methodologies, provided weekly progress updates, and maintained open communication channels via Slack, email, and in-person and virtual meetings. Their proactive approach ensured potential bottlenecks were addressed quickly without causing any launch delays.

What did you find most impressive about them?

The value for money they provided was incredible. Sunra Softwares offered top-tier development quality and professional project management within our budget constraints. Their ability to deliver a robust, user-friendly CRM portal smoothly and on time was truly impressive.

Are there any areas they could improve?

Overall, we had a fantastic experience. If I had to mention one small area for improvement, it would be extending the initial documentation phase for complex workflows slightly earlier in the project. However, whenever minor misunderstandings arose, their team was quick to adapt and resolve them immediately.