THE STORY is an award-winning Poland-based user experience & web development company. Serving startups and corporate clients from Germany, Canada, the US, and Poland.
Focus: AI Development, Retrieval-Augmented Generation (RAG), Product Analytics, UI/UX Design, Business Analysis, Product Design, Python, Django, and AWS.
Awards:
iF Design Award for Websites
iF Design Award for Product Interfaces
German Design Award 2026 / 2025
iF Design Award for UX (the only team from Poland)
Awwwards
We can start work from scratch or boost your existing project. You can work using a Fixed Price or Scrum model.
Our team includes experts in user experience, web and mobile development, and cloud and AI development.
Our design service includes usability/customer research, UX strategy, UX consulting, UX architecture, user journey, web UI design, mobile UI app design, UI prototyping, and testing.
Our technology stack focuses on Python technologies. Our DevOps team delivers software based on AWS, Google Cloud, and Dockers.
Financial Services
Whether it be payments, donations, or PSD2 regulation, we have a long story in creating user-centric digital products in Accounting, YouTube, and much more.
Healthcare
Our experience spans from biotech and medical clients to startups driving the future of patient-centric services. We understand the complexities of this highly regulated industry and deliver quality experiences in Clinical Trials, Medical services and devices, Private Clinics, and more.
Startups
As entrepreneurs and innovators, we enjoy creating the next big industry or platform. Over the years, startups have played an essential role among our customers. We have created more than 25+ digital businesses for our Clients.
HR
The HR industry is full of challenges and opportunities. We have experience creating platforms from scratch or deep-integrated with existing solutions, e.g., Bullhorn.
Travel & Logistic
Creating the digital experience of the biggest names, such as DHL, Coral Travel, and the City of Warsaw.
The Story | AI Development + User Experience provides good value for cost, with multiple clients highlighting reasonable pricing and fixed costs. Projects vary in size, with teams of 2-10 members, and services include UX/UI design, web development, and ongoing support, ensuring timely delivery and satisfaction.
The Story | AI Development + User Experience Review Insights
Overall Review Rating
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Top Mentions
Review Highlights
Proactive and Flexible Approach
Clients appreciated The Story's proactive problem-solving and flexibility in adapting to evolving project requirements, contributing to successful project outcomes.
Effective Project Management
The Story is commended for their organized project management, often using Scrum. They maintained clear communication, met deadlines, and adapted to client needs, ensuring smooth collaboration.
Impressive Industry Knowledge
The Story demonstrated a deep understanding of various industries, including fintech, healthcare, and real estate, allowing them to provide valuable insights and tailored solutions.
Positive Client Feedback
Clients across various reviews expressed satisfaction with The Story's services, noting the team's professionalism, expertise, and successful project outcomes.
Improvement in Usability Testing Needed
One client suggested incorporating more frequent usability testing during the design phase to enhance product refinement, indicating a potential area for improvement.
Proficiency in Custom Software Development
Clients from diverse industries noted The Story's ability to develop custom web applications tailored to specific business needs, utilizing modern technologies like Python, React, and AWS.
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Reviews mentioning:
The Story | AI Development + User Experience Reviews
The Story | UX Design + Custom Development was hired by an attorney for backlog prioritization workshops. They conducted four-hour workshops about roadmap creation matrix prioritization and techniques.
The Story | UX Design + Custom Development provided the structure of the designed workshops together with the scripts. In addition, they created templates for conducting workshops in the future. They communicated with the client through virtual meetings, email, and a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Attorney
Describe what your company does in a single sentence.
I'm an attorney. I represent my clients in front of the courts, in business negotiations and other endevours.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire The Story | UX Design + Custom Development to accomplish?
Support me in running a series of workshops.
SOLUTION
How did you find The Story | UX Design + Custom Development?
Referral
Why did you select The Story | UX Design + Custom Development over others?
High ratings
Close to my geographic location
Good value for cost
How many teammates from The Story | UX Design + Custom Development were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
The engagement comprises a sequence of 4-hour workshops guiding us through the process of backlog prioritization. This includes various activities like matrix prioritization, roadmapping, and the presentation of a comprehensive range of prioritization techniques. They also focused on selecting the most suitable techniques and designing the workshops.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
I have received the structure of designed workshop, with the exact script. The Story also provided templates for workshop conducting.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Everything was according to the arrangements.
What was your primary form of communication with The Story | UX Design + Custom Development?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Understanding of facilitation methods, highly practical insights. Working with them was a delightful experience.
Are there any areas for improvement or something The Story | UX Design + Custom Development could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
PHP & Cloud Dev for Web App Company
Web Development
$10,000 to $49,999
Oct. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The level of commitment, knowledge, and direct communication between the team and the client is very impressive."
Jun 8, 2021
Founder, Web App Company
Anonymous
Verified
Other industries
Katowice, Poland
1-10 Employees
Online Review
Verified
The Story | UX Design + Web Development was hired by a web app company to help develop its product. The team utilizes PHP and React for the projects due to its unique technological stacks.
The Story | UX Design + Web Development continues to help the client in stabilizing the operations of the applications, correct errors, and migrate applications to AWS Cloud. Their collaboration is effective and they use the Scrum methodology throughout the project.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the founder if a company dedicated to providing web app for streamers.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Web Development, and what were your goals?
We ended our cooperation with Software House and we were looking for a new one that would allow us to develop the product. Finding a new contractor was not easy, because our product is based on a very unique technological stack.
We use Symfony (PHP) and the front-end has been coded in React. In addition, we are integrated with very diverse payment systems. We offer financial services and were looking for a company that has fintech experience. We went through a lot of offers and one of the best ones that suited us was The Story one. This is how it started.
SOLUTION
How did you select this vendor and what were the deciding factors?
They have appropriate, very rare competences and experience and have offered us the best offer. For these reasons, we entrusted them with the development of our project.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
In short: we've been working to keep the app running. We wanted to avoid a situation in which our development would reduce the quality of the services provided. We want to develop, acquire new customers and keep the existing ones.
How many people from the vendor's team worked with you, and what were their positions?
React developer, PHP developer, DevOps, Lead developer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
There were no unpleasant surprises. The Story stabilized the operation of the application, corrected errors, is in the process of migrating the application to AWS Cloud. With their help, we implement new functionalities in the application.
Describe their project management style, including communication tools and timeliness.
The cooperation was very effective. We worked with the scrum method.
What did you find most impressive or unique about this company?
The level of commitment, knowledge, and direct communication between the team and the client is very impressive. This is what we like best in cooperation with The Story.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cloud Consulting for Consulting Company
Cloud Consulting & SI
$10,000 to $49,999
Dec. 2019 - May 2020
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They were definitely very good at creating fintech applications."
May 6, 2021
Business Development Manager, INVESTIN sp. z o.o.
Zuzanna Kot
Verified
Other industries
Warsaw, Poland
1-10 Employees
Online Review
Verified
A consulting company hired The Story | UX Design + Software development to create an effective and flawless system architecture and SRS within the Polish Financial Supervision Authority's requirements.
The architecture and SRS were well-delivered that allowed developers to build the app quickly and easily. They had a keen understanding of the client's needs that established a seamless workflow. Moreover, they satisfied the client with their high-quality service.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am a manager in a consulting company that supervised the creation of a fintech startup.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Story | UX Design + Software development?
We needed a partner who would complete a very demanding task for us. MyCashFlow is a fintech application that had to obtain a license from the Polish Financial Supervision Authority (KNF) as one of the first third-party providers operating on the basis of PSD2 in Poland.
Therefore, the architecture of the system had to not only work flawlessly and effectively but also be secure and meet the requirements of the Polish Financial Supervision Authority. The Story designed the architecture based on AWS Cloud services and also created the Software Requirements Specification (SRS) in which they described all the system requirements.
SOLUTION
How did you select this vendor and what were the deciding factors?
The Story is a design and custom software company that has a very wide range of competencies and experiences. Moreover, we have already had the opportunity to cooperate. They proved themselves so we decided to continue our cooperation. We made the decision in a very natural way, without any worries.
Describe the project in detail and walk through the stages of the project.
We worked with the scrum method, in sprints.
How many resources from the vendor's team worked with you, and what were their positions?
In this project, we collaborated with a business analyst, solution architect, security expert and lead developer.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The architecture and SRS created by The Story allowed developers to quickly and easily create an application. They knew exactly what and how to code, what AWS services to use and how.
How effective was the workflow between your team and theirs?
Although it was already the 4th joint project, we managed to survive it and end with a happy ending.
What did you find most impressive or unique about this company?
Fintech projects are one of the most demanding. Their services were high-level and impressive. Creating an application like MyCashFlow is as difficult as opening a bank. I don't know how they would handle setting up a bank, but they are definitely very good at creating fintech applications.
Are there any areas for improvement or something they could have done differently?
After such a marathon we have to take a break ;-)
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 31-33 of
33 Reviews
Websites perfectly optimized for marketing
In this package, we offer custom website design and development perfectly optimized for marketing purposes. We specialize in creating websites with high performance. If you are Ford, we are your Shelby.
Small
Best choice to promote and start sell services.
$300
/month
Audience Reach: Local
PageSpeed Insights
Server-side Rendering (SSR)
Development
UI/UX Design
Medium
Adding Products
$450
/month
Audience Reach: Global
PageSpeed Insights
Server-side Rendering (SSR)
Development
UI/UX Design
Large
Adding Products & Portfolio of a company
$500
/month
Audience Reach: Global
PageSpeed Insights
Server-side Rendering (SSR)
Development
UI/UX Design
Features
Small
$300
/mo
Medium
$450
/mo
Large
$500
/mo
Audience Reach
Local
Global
Global
PageSpeed Insights
Server-side Rendering (SSR)
Development
UI/UX Design
Headless Architecture
Multi Languages
Integrations
Blog + Articles
Products Presentation Module
–
Product Sales with Payments
–
–
Small
$300
/mo
Audience Reach
Local
PageSpeed Insights
Server-side Rendering (SSR)
Development
UI/UX Design
Headless Architecture
Multi Languages
Integrations
Blog + Articles
Products Presentation Module
–
Product Sales with Payments
–
Medium
$450
/mo
Audience Reach
Global
PageSpeed Insights
Server-side Rendering (SSR)
Development
UI/UX Design
Headless Architecture
Multi Languages
Integrations
Blog + Articles
Products Presentation Module
Product Sales with Payments
–
Large
$500
/mo
Audience Reach
Global
PageSpeed Insights
Server-side Rendering (SSR)
Development
UI/UX Design
Headless Architecture
Multi Languages
Integrations
Blog + Articles
Products Presentation Module
Product Sales with Payments
Our Story
Our senior team combines years of expertise in web development, UX/UI, SEO, accessibility, and digital transformation. The Story is internationally recognized by the iF Design Award and German Design Award. In the global iF rankings, we are #15 worldwide in Websites, #7 in Product Interfaces, #9 and #6 in Europe, and #1 in Poland in both categories. We design and code for humans, not users.
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