StokeStoke

BACKGROUND

Please describe your company and position.

I am a manager at Bumble Bee Air Conditioning

Describe what your company does in a single sentence.

HVAC Residential and commercial service, maintenance, and replacement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire StokeStoke to accomplish?

• Build a scalable website designed to grow our business
• Audit our current online presence and provide clear, actionable recommendations

SOLUTION

How did you find StokeStoke?

Referral

Why did you select StokeStoke over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Stokestoke conducted a comprehensive audit of the company’s current online presence focusing on website performance, structure, usability, search engine visibility, SEO positioning, brand consistency across digital channels, and technical content. Findings were provided with clear, actionable recommendations to improve overall digital performance and positioning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They thoroughly audited our online presence, provided clear and strategic recommendations, and built a scalable, high-quality website designed to support long-term growth. The audit and website rebuild resulted in a stronger digital foundation, improving site performance, scalability, and readiness for future growth while providing clear benchmarks for ongoing optimization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was clear and consistent throughout, and they were extremely easy to work with. Not only were delivery items on time but Stokestoke was able to gather a lot of the information without slowing down office productivity. They communicated clearly, followed through on every commitment, and consistently delivered high-quality work.

What was your primary form of communication with StokeStoke?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their strategic approach and attention to detail. They took the time to thoroughly audit our online presence, clearly explained their findings, and delivered practical recommendations. They were extremely easy to work with, communicated clearly throughout the process, and built a scalable website that reflects a strong understanding of our needs and long-term growth.

Their professionalism, attention to detail, and quality of service stood out, and the value we received far exceeded the cost. We would highly recommend them to any business looking to strengthen their digital presence.

Are there any areas for improvement or something StokeStoke could have done differently?

I can not think of one thing that could have been done better. We have already recommended this company to several others.