Startup Slang

BACKGROUND

Please describe your company and your position there.

I'm a digital marketing specialist for a truck dealer company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Startup Slang, and what were your goals?

Our website was outdated and not working well. We decided to hire Startup Slang, for having a new and clear website, with focus on our users, with a good UX/UI.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online, especially on Fiverr and after talking through chat with 3 vendors, we decided to choose Startup Slang for 2 main reason: - Quick answer - Will to elaborate the website on our needs - Empathy I was already sure that will come a great work with Startup Slang.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I had a kick off meeting through zoom, talking about our objective and goals. Then, I was added in the basecamp group convo with all the people who'll have follow our project, then schedule calls through zoom in which we talk again about our purposes in a specific way. After, they cames with the first website mock-up, then redefined with all the details discussed through other calls and at the end delivered.

How many people from the vendor's team worked with you, and what were their positions?

A project manager was our main contact through the process and a web developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website we see an increase of incoming leads related to the traffic, with a increased CR. The users feedback was great related to our old website.

Describe their project management style, including communication tools and timeliness.

We had conversations through Basecamp in the Group Convo in which I can upload documents useful to the new website and talking with the team. We had call on zoom to talk in a specific way about the website while the web developer showed and explained the work was doing.

What did you find most impressive or unique about this company?

They gave a professional, modern and advanced website made in Webflow. I never used Webflow before but after taking the hand I can say it is easy to edit. I find most impressive the empathy, the hard work and the desire to make "the dream website" happened.

Are there any areas for improvement or something they could have done differently?

There were some things to edit in the launch but they were very quick to fix it.

BACKGROUND

Please describe your company and your position there.

I am the founder of an ecommerce retention marketing agency based in Europe.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Startup Slang?

We contacted Startup Slang because we wanted to help one of our clients with website design and CRO.

SOLUTION

How did you select this vendor and what were the deciding factors?

Startup Slang has been a partner of our company for a while and we know we can trust them if we need help with Shopify store optimization and website dev work.

Describe the project in detail and walk through the stages of the project.

They connected with our clients and they made a step-by-step plan for implementing a better and high-converting website design for them. They also created a plan to increase the conversion rate of the store. The e-commerce store owners were really happy with their work and they still work together.

How many resources from the vendor's team worked with you, and what were their positions?

We connected the client with the CEO, Damiano, and then they forwarded the client's team to their project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They managed to achieve the goal of the e-commerce business client to have a revamped website and an increase website CR with an increase AOV.

How effective was the workflow between your team and theirs?

Communication was clear, they were polite and everything went smooth. They've been there and have done it many times. We could feel it in their processes.

What did you find most impressive or unique about this company?

Damiano and his team have amazing processes, the results are guaranteed and they are very nice when it comes to communication.

Are there any areas for improvement or something they could have done differently?

Overall everything is good but there is always scope for improvement.

BACKGROUND

Please describe your company and your position there.

I am the CEO of an Email Marketing for eCommerce businesses.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Startup Slang, and what were your goals?

We had a Canadian client who needed a Shopify store designed and developed with conversion in mind.

SOLUTION

How did you select Startup Slang and what were the deciding factors?

We selected Startup Slang because they showed clear knowledge of the Shopify platform and their expertise in business was unrivalled.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Startup Slang worked with the client to understand their requirements and they did a discovery session to uncover all of their required features. After which, they created a detailed project brief and they developed the whole website on Shopify.

How many people from the vendor's team worked with you, and what were their positions?

I spoke to Josh initially. Then I got to work with Sri and I also got to work with Robert who is a clearly world-class designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All of the best practices of Shopify were taken into account when building the store. Once we started driving traffic, we saw a conversion rate of 5.3% over a 30-day window. The store has been very fast and maintainable.

Describe their project management style, including communication tools and timelines.

Communication is handled through a software called Base Camp as well as regular Zoom Calls with team members. The Startup Slang team is always ready to help and is very efficient at what they do.

What did you find most impressive or unique about this company?

The organization style and the process they used to develop the website was incredibly efficient. We also appreciated the customer service focus of their staff. The fact that their staff is in Canada is definitely a huge selling point for our client.

Are there any areas for improvement?

I am still waiting for the Startup Slang hoodie they said they were going to send me. Hope that comes in the mail soon!

BACKGROUND

Introduce your business and what you do there.

I am the CEO and founder of Mossify, an e-commerce brand that sells plant products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Startup Slang?

I was looking for a web developer to make my site look professional.

SOLUTION

What was the scope of their involvement?

Startup Slang developed our Shopify website from scratch. Sylvia (Digital Designer) helped design our branding assets, which she then applied to our website. We provided them with photography and other content. We are planning to revamp the site in a month or two.

What is the team composition?

I worked with Damiano (Founder), Sylvia, and Tom (E-Commerce Specialist), who managed day to day operations. 

How did you come to work with Startup Slang?

I searched online for web developers and, after reading a few of Startup Slang’s reviews, reached out to Damiano. He was a really nice guy, so we met up in person and have been working together ever since. Their value proposition and high ratings stood out to us. 

How much have you invested with them?

We have invested around $20,000 CAD (approximately $16,000 USD).

What is the status of this engagement?

Our ongoing engagement began in February 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Working with Startup Slang allowed us to launch our business. If we ever have a problem, they don’t hesitate to fix it. They’re incredible at Shopify and the site looks amazing. We get a lot of compliments on the site from customers.

How did Startup Slang perform from a project management standpoint?

Startup Slang is great at project management. We utilize BaseCamp to collaborate and primarily communicate via phone. They always follow up. 

What did you find most impressive about them?

They’ve done everything well from start to finish. 

Are there any areas they could improve?

No, they’ve done everything I asked for. 

Do you have any advice for potential customers?

I’ve already referred several people to Startup Slang. At the end of the day, it’s up to the client and their budget, but they’re a great team.

BACKGROUND

Introduce your business and what you do there.

I’m CEO of a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Startup Slang?

We had a mobile app client that wanted to integrate with a Shopify store.

SOLUTION

What was the scope of their involvement?

Our client had a mobile product with its own API. Startup Slang needed to build a solution that would send purchases from a Shopify store to the app. Their team styled and built the Shopify store and then connected it to the mobile app. The store’s visible in the app. 

What is the team composition?

I worked with three people from Startup Slang, including a project manager.

How did you come to work with Startup Slang?

We searched a bunch of Shopify agencies in Toronto. As this was a huge project, we talked with many different vendors and then decided to work with Startup Slang. Their quote and responses were professional.

How much have you invested with them?

We spent about $930,000 on this project.

What is the status of this engagement?

We started this project around February 2020 and ended it in January 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

About 5 million people use our client’s app per day, meaning it was important that the product worked well. It finally went live, and it runs smoothly. Their team delivered everything on time. The Shopify store not only looks nice and flows well but also makes about $5,000 a day.

How did Startup Slang perform from a project management standpoint?

We communicated via Slack and used Jira for project management purposes. Their team was professional. Any time we messaged them, they quickly responded. Anytime there was a demonstration, it worked. Working with them was a pleasant experience.

What did you find most impressive about them?

When we gave them revisions, their team took them well. Startup Slang was a great partner. They performed above our expectations in every category.

Are there any areas they could improve?

No, I can’t think of any improvements.

Do you have any advice for potential customers?

We would be happy to recommend them to someone else.