Sphinx Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the program manager of an IT services and consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sphinx Solutions?

We needed to integrate a custom software development solution into our application. The challenge was ensuring it fit smoothly into our existing system while being scalable and reliable enough to support our clients' complex needs.

SOLUTION

What was the scope of their involvement?

Sphinx Solutions handled the full cycle of design, development, integration, and testing of the custom software. They also provided support after deployment to ensure everything worked well within our app. The team used React Native and Flutter for development. They also helped with support and maintenance. 

What is the team composition?

We worked with two teammates.

How did you come to work with Sphinx Solutions?

We found them through Clutch and Google. We were referred to them through positive industry feedback. After speaking with their team, we saw they truly understood our requirements and were the right technical experts, making it easy for us to move forward with them.

How much have you invested with them?

We spent between $10,000–$25,000.

What is the status of this engagement?

We worked together from June–August 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work increased our efficiency. Overall, the quality of their work was good.

How did Sphinx Solutions perform from a project management standpoint?

The team delivered the work on time and within budget. We communicated via email and Google Meet, and they managed the project very well.

What did you find most impressive about them?

Their ability to take our ideas and turn them into a practical, working solution was impressive.

Are there any areas they could improve?

They could provide more detailed documentation for each stage of the project.

Do you have any advice for potential customers?

Go in with a clear idea of what you want to achieve and be open to their recommendations. Sphinx Solutions doesn’t just build what you ask for; they act like a partner and design something even better for you.

BACKGROUND

Please describe your organization.

We are a startup food delivery company located in Malaysia.

What is your position?

I am the co-founder and chief technology officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Sphinx Solution?

We wanted to get support for technology development as fast and as cheap as possible. In the beginning of our startup days, we didn't have any internal funds, so we needed to rely on contracting companies instead of hiring developers full time.

SOLUTION

Please describe the scope of their involvement.

Sphinx Solution developed mobile applications for Android and iOS for us. They worked on back-end development using Java String and MongoDB, and created an internal administration tool, too. They assigned a five-person team to our project. We interact with them directly and through their project manager.

How did you come to work with Sphinx Solution?

I posted a job on Elance and looked through 40 to 50 companies. I had a call with Sphinx Solution and gave them a small test project to evaluate their communication skills and test the quality of their work. Based on that initial assessment, I hired them.

Could you provide a sense of the size of this initiative in financial terms?

The total cost of the project has been around $15,000.

What is the status of this engagement?

Our relationship is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

They are professionals and do everything asked of them, but they're not proactive in coming up with ideas without being asked. We expected this kind of relationship, and they've done a good job.

How did Sphinx Solution perform from a project management standpoint?

The majority of their delivered work was within budget and on time. They were late in, at most, 10 percent of the cases. We initially used Trello for project tracking and then switched to JIRA because it's a more professional solution.

What distinguishes Sphinx Solution from other providers?

They're extremely reliable. I don't have much experience with other technology providers, but I found the process very easy. They bring good people to the table.

Is there anything Sphinx Solution could have improved or done differently?

I don't have anything specific to recommend for Sphinx. My recommendation for any prospective customers who are lacking in experience working with an outsourced vendor is to be exact when establishing their requirements. If Sphinx Solution knows what the client wants, it will be better for everyone. 

BACKGROUND

Please describe your organization.

Our organization has developed the world's most popular wine app. We have 13 million users around the world, and we're growing rapidly with 25,000 new users every day. The core feature of the app is being able to take a picture of any wine bottle in the world and retrieve ratings and reviews for it. Our biggest presence is on the mobile market, but we're also popular on the web, getting close to having the largest wine website.

What is your position?

I am the founder and chief executive officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with Sphinx Solution?

We needed to grow our business reasonably fast with limited funds. We needed to develop our software infrastructure. We didn't have the technical skills available to us and, at the same time, we didn't want to spend all of our resources on the technical side. We wanted to balance price and capability.

SOLUTION

Please describe the scope of their involvement.

We've worked on much of development projects with them. Among those, Sphinx Solution has built scrapers for us that run through wine merchants' websites, identifying names and prices for each product.

Right now, we have a 20-person team working for us. On past projects, they provided up to 100 developers for our company. We're always involved in the selection process for the people that work for us. We communicate the account manager assigned to us and have gotten to know their CEO [Anand Mahajan] quite well. We design all the products they build for us, and we handle quality assurance internally.

How did you come to work with Sphinx Solution?

We've worked with them in the past. I don't remember how we came to find them. We started our collaboration by giving them a small test project. They handled it well, and we continued to work with them. We looked for factors like how well they listened to our directions and their general discipline. Remote work can be hard and communication skills are important.

Could you provide a sense of the size of this initiative in financial terms?

Our total costs have surpassed $1 million.

What is the status of this engagement?

We started working together in 2010.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The quality they deliver can vary a lot. Overall, we consider them the best team we've worked with in India. Working with them has been a learning process. In the beginning, we saw some implementation errors. As we built our relationship, Sphinx Solution got better at understanding what we needed.

How did Sphinx Solutions perform from a project management standpoint?

We use GitHub for project management, and we communicate through a ticketing system. We used Skype in the early days but eventually switched over to Slack, which has been our tool of choice. 

What distinguishes Sphinx Solution from other providers?

The reason we've worked with them for so long is that they are very disciplined and provide consistent quality work. Lack of discipline is a problem in India.

Is there anything Sphinx Solution could have improved or done differently?

There isn't anything. Generally, any client looking to hire a remote developer should keep them very close and communicate constantly – too much rather than too little. Sending requirements for a project and receiving it two weeks later is not what happens in the real world. Something will be delivered, but it won't be that project. Communication needs to happen on a daily basis.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of an educational technology (edtech) company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sphinx Solutions?

We needed to integrate a stronger web component into our mobile-first educational app. Our main challenge was creating a seamless web platform that complemented our subscription-based model while maintaining the same high-quality, child-safe experience we already offered on iOS and Android.

SOLUTION

What was the scope of their involvement?

Sphinx Solutions was responsible for designing, developing, and integrating the web-based interface of our iOS and Android mobile app. They worked on both the front- and backend, ensuring that the web version was synchronized perfectly with our mobile app. Their scope also included user authentication, subscription management, and application and platform development activities in a responsive and intuitive web environment.

What is the team composition?

We worked with three teammates from Sphinx Solutions, including a project manager.

How did you come to work with Sphinx Solutions?

I found them through Google and Clutch.

How much have you invested with them?

We invested $10,000–$25,000.

What is the status of this engagement?

We worked together from April–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within just a few months, we saw a 40% increase in engagement and retention, especially from parents who appreciated being able to manage solutions and access content across devices. The web version also helped us position our company more strongly in the competitive global market. Overall, Sphinx Solutions met our expectations.

How did Sphinx Solutions perform from a project management standpoint?

Sphinx Solutions was reliable and organized throughout the project. They provided clear timelines and didn’t have any issues. We used Google Meet and Google Docs for communication and project management.

What did you find most impressive about them?

Two things impressed me the most about Sphinx Solutions: their technical expertise and their genuine interest in understanding our educational mission. Additionally, they were invested in the success of our company, not just the project itself.

Are there any areas they could improve?

Like most development agencies, the availability of certain senior developers was a challenge during peak demand. However, they were always quick to reassign resources and ensure that timelines didn’t slip.

Do you have any advice for potential customers?

When meeting with them, be clear with your vision. You’ll find that Sphinx Solutions is a partner that not only delivers but also helps you find your idea. They’re best leveraged when you treat them as an extension of your team because they’re collaborative and bring a lot of value to the table.