Sphinx Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of Greenfields

Describe what your company does in a single sentence.

Our company provides a secure and user-friendly online platform for fiat exchange and crypto exchange, enabling fast and convenient transactions tailored to users' needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sphinx Solutions to accomplish?

• We needed to enhance payment security and introduce a blockchain enabled loyalty program tailored to our retail customers.
• We needed to build a website that felt like me.
• We wanted to develop a blockchain-based supply chain management system to increase transparency and traceability of our retail inventory.

SOLUTION

How did you find Sphinx Solutions?

• Referral
• Clutch Site

Why did you select Sphinx Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Sphinx Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sphinx solutions provided custom blockchain development services specifically tailored to the retail industry. The project involved: Designing and implementing a blockchain-powered inventory tracking system that allows real-time monitoring of product movement across our warehouses and retail outlets. Building a secure payment gateway integrated with blockchain technology to reduce fraud risk and provide faster settlements. Developing a customer loyalty and rewards program on the blockchain that ensures points are securely stored and redeemed without errors. Establishing a smart contract framework to streamline supplier agreements and ensure automated, verifiable compliance with set terms. The scope included system architecture design, development, deployment, testing, and training for our in house team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our retail operations now run on a more transparent and secure infrastructure, significantly reducing discrepancies in stock reporting.

Customers have embraced the blockchain-based loyalty program, leading to stronger engagement and repeat purchases.

Vendor and supplier disputes have decreased thanks to the smart contract system, which clearly records and validates every agreement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sphinx solutions project management was highly structured and efficient. They provided a clear roadmap, maintained weekly progress updates, and delivered each phase on schedule. They responded promptly to our feedback, adjusting the solution to fit our unique retail needs without delays.

What was your primary form of communication with Sphinx Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to combine deep blockchain expertise with a clear understanding of the retail business model. They didn’t just build a solution; they built one that fit our operational realities. Their communication was clear, and their technical team has gone the extra mile to explain complex processes in simple terms.

Are there any areas for improvement or something Sphinx Solutions could have done differently?

The only area for improvement would be providing more detailed post-deployment documentation for our internal IT staff. While training was helpful, a more comprehensive manual would support smoother long-term maintenance.

BACKGROUND

Please describe your company and position.

I am the Director of a Photography Studio

Describe what your company does in a single sentence.

Portrait photography studio

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sphinx Solutions to accomplish?

• Grow Revenue
• Convert Leads

SOLUTION

How did you find Sphinx Solutions?

• Online Search
• Clutch Site

Why did you select Sphinx Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Sphinx Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We partnered with Sphinx solution to move our bookings department out of Australia and into the Philippines. The goal was to build a team of skilled salespeople who could convert a mix of leads into clients. Deliveribles include:

1. Total Sales

2. Conversion rate

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The main outcome measured was total sales.

Sphinx solution helped us grow our annual sales from $4M per year to $8M leading to new locations for our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sphinx solution are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.

What was your primary form of communication with Sphinx Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I find most impressive about Sphinx solution is the quality of service and care that they provide not just to us as a client but also to our staff there in there. They are always running fun events and activities to build a strong team culture and attract the best talent.

Are there any areas for improvement or something Sphinx Solutions could have done differently?

No areas of improvement for now.

BACKGROUND

Please describe your company and position.

I am the Customer Service Department, of EFL SA of EFL SA

Describe what your company does in a single sentence.

EFL SA is a provider of comprehensive financial solutions, including leasing, loans, long-term rental, and additional products, serving SME clients as well as financing large-scale transactions for corporate and institutional customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sphinx Solutions to accomplish?

• Providing post sales customer support across all service areas
• Entering financial documents (both paper and electronic) into the CRM system, as provided by representatives and suppliers
• Providing post sales customer support across all service areas
• Entering financial documents (both paper and electronic) into the CRM system, as provided by representatives and suppliers

SOLUTION

How did you find Sphinx Solutions?

• Online Search
• Clutch Site

Why did you select Sphinx Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Sphinx Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sphinx solution provides comprehensive post-sales customer service for clients who have chosen EFL SA financial products to support their business operations. The core responsibilities include assisting customers with all processes related to leasing services, such as payment verification, application submission, contract termination, debt collection, and handling claims or insurance matters. 
The cooperation extends beyond customer interactions to direct collaboration with various EFL departments.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SLA (calls answered within 20 seconds): 85% (target: 80%)
Average Handle Time: 00:04:13 (target: 00:05:00)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sphinx solution fully manages the nationwide hotline of the EFL SA, consistently meeting all contractual KPIs. The team adapts quickly to dynamic changes and implements them effectively into daily operations. Moreover, Assistring shows openness to new initiatives and executes additional tasks with full engagement and within the shortest possible timeframe - for example, the Back Office department was launched and fully operational within just one week.

What was your primary form of communication with Sphinx Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Sphinx solution is their ability to react quickly and positively to ongoing needs. The company demonstrates remarkable flexibility, adapting both operationally and technologically to the constantly evolving market environment.

Are there any areas for improvement or something Sphinx Solutions could have done differently?

All areas requiring improvement are continuously analyzed and addressed by the Sphinx solution team, ensuring that potential issues are resolved proactively.

BACKGROUND

Please describe your company and position.

I am the CEO of TXT GROUP

Describe what your company does in a single sentence.

TXT Group is an international, Global Digital Enabler, specialised provider of engineering software solutions supporting its customers in high tech markets in their mission and business critical core processes and throughout their product life cycles.​ 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sphinx Solutions to accomplish?

• We hired Sphinx Solutions to design and develop a robust, scalable software solution for TXT GROUP that would streamline our business operations, enhance system performance, and support our long-term growth. Their objective was to deliver a secure, user-friendly platform tailored to our company’s specific needs while ensuring high standards of quality, functionality, and reliability.

SOLUTION

How did you find Sphinx Solutions?

• Online Search
• Clutch Site

Why did you select Sphinx Solutions over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Sphinx Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included end-to-end software development, starting from requirement analysis and planning to system design, development, testing, and final deployment. Sphinx Solutions was responsible for creating a customized software platform that met TXT GROUP’s operational needs. Key deliverables included a fully functional software solution, intuitive user interfaces, backend system architecture, database integration, security features, performance optimization, comprehensive testing, detailed documentation, and post-deployment support to ensure smooth implementation and long-term reliability.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered tangible and measurable outcomes that demonstrate its success. The new software significantly improved operational efficiency by automating key processes and reducing manual workload. System performance and stability were enhanced, resulting in faster response times and fewer errors. The platform met all agreed upon technical requirements, was delivered on schedule, and was successfully adopted by our team, leading to improved productivity and smoother day to day operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sphinx Solutions demonstrated excellent project management throughout the engagement. They followed a structured development process, communicated progress clearly, and delivered all milestones on time. Their team was responsive to our feedback and requirements, promptly addressing questions, adjustments, and change requests. Their professionalism, flexibility, and attention to detail ensured a smooth and efficient collaboration from start to finish.

What was your primary form of communication with Sphinx Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Sphinx Solutions was their combination of technical expertise and client-focused approach. They not only delivered a high quality, customized software solution but also took the time to fully understand our business needs. Their ability to provide innovative solutions, maintain clear and consistent communication, and adapt quickly to feedback made them stand out. The professionalism, dedication, and reliability of their team made the entire project experience seamless and highly effective.

Are there any areas for improvement or something Sphinx Solutions could have done differently?

None at the moment

BACKGROUND

Please describe your company and position.

I am the Sales Assistant at JD Sports Fashion of JD Sports Fashion

Describe what your company does in a single sentence.

JD Sports Fashion is an apparel and fashion brand based in Chelmsford, United Kingdom, specializing in delivering high-quality sportswear, footwear, and lifestyle fashion products to customers across diverse markets.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sphinx Solutions to accomplish?

• Strengthen our online presence and establish a more credible, competitive digital footprint within the apparel and fashion market.
• Increase our website’s visibility on Google’s local and product-related search results.
• Drive qualified traffic and improve conversions across key product categories and locations.

SOLUTION

How did you find Sphinx Solutions?

• Online Search
• Clutch Site

Why did you select Sphinx Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Sphinx Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sphinx Solutions implemented a comprehensive Web Development project tailored to the apparel and fashion sector. Their team carried out an in-depth audit of our website structure and user flow, identifying opportunities to enhance functionality, shopping experience, and overall brand presentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within a short period, the redesigned website began ranking higher for major apparel and fashion keywords. We noticed increased organic traffic, improved engagement on product pages, and higher conversion rates from both new and returning visitors. The upgraded site architecture also resulted in smoother customer journeys and more successful checkout completions.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sphinx Solutions demonstrated exceptional project management. They communicated consistently through weekly updates, reports, and check-in calls. Deliverables were always timely, and the team was quick to adjust to our feedback, especially regarding product prioritization and keyword focus.

What was your primary form of communication with Sphinx Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to blend technical excellence with industry-specific insights was particularly impressive. Sphinx Solutions understood both the e-commerce and fashion retail landscapes, tailoring every feature to align with shopper behavior and market demands.

Are there any areas for improvement or something Sphinx Solutions could have done differently?

Our experience was outstanding. The only suggestion for improvement would be to offer additional training sessions or resource guides for our internal team to help maintain the site's performance and SEO momentum post-project.

BACKGROUND

Please describe your company and position.

I am the CEO & Founding Partner of Kettel Homes

Describe what your company does in a single sentence.

Kettel Homes is a real estate agency based in the United Kingdom, specializing in helping clients buy, sell, and rent residential properties while providing tailored property investment solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sphinx Solutions to accomplish?

• Increase our website’s visibility on Google’s local search results for real estate-related keywords.
• Strengthen our overall online presence and brand credibility in a competitive real estate market.
• Generate qualified leads from organic traffic within our target locations across the UK.

SOLUTION

How did you find Sphinx Solutions?

• Online Search
• Clutch Site

Why did you select Sphinx Solutions over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Sphinx Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On-Page Optimization: Improved metadata, headings, internal linking, and enhanced property listing pages with SEO tags and schema markup.

Google Business Profile Optimization: Refined our Google My Business profile with accurate information, optimized descriptions, and quality visuals to boost local discovery.

Content Creation & Blogging: Created SEO-friendly articles and property insights that increased engagement and authority.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within a few months, our website began ranking on the first page for several competitive real estate keywords. We experienced a steady rise in organic inquiries from homebuyers and investors, along with improved visibility in local search results. Our property pages gained higher engagement, resulting in more qualified leads through contact forms and CTAs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sphinx Solutions demonstrated excellent project management. They communicated clearly through weekly updates, progress calls, and dashboard reports. Deliverables were always on time, and the team responded promptly to feedback, adjusting strategies based on our preferred target cities and keywords.

What was your primary form of communication with Sphinx Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep understanding of the real estate market was impressive. Unlike typical SEO or software development teams, Sphinx Solutions tailored every strategy to match the behavior and search intent of property buyers and investors. Their blend of technical expertise and industry insight made the collaboration seamless and highly productive.

Are there any areas for improvement or something Sphinx Solutions could have done differently?

Our overall experience was exceptional. The only improvement we would suggest is for them to offer additional training resources or mini-workshops for in-house marketers to help sustain SEO progress after the project.

BACKGROUND

Introduce your business and what you do there.

I’m the CMO of an educational technology (edtech) company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sphinx Solutions?

We needed to integrate a stronger web component into our mobile-first educational app. Our main challenge was creating a seamless web platform that complemented our subscription-based model while maintaining the same high-quality, child-safe experience we already offered on iOS and Android.

SOLUTION

What was the scope of their involvement?

Sphinx Solutions was responsible for designing, developing, and integrating the web-based interface of our iOS and Android mobile app. They worked on both the front- and backend, ensuring that the web version was synchronized perfectly with our mobile app. Their scope also included user authentication, subscription management, and application and platform development activities in a responsive and intuitive web environment.

What is the team composition?

We worked with three teammates from Sphinx Solutions, including a project manager.

How did you come to work with Sphinx Solutions?

I found them through Google and Clutch.

How much have you invested with them?

We invested $10,000–$25,000.

What is the status of this engagement?

We worked together from April–June 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within just a few months, we saw a 40% increase in engagement and retention, especially from parents who appreciated being able to manage solutions and access content across devices. The web version also helped us position our company more strongly in the competitive global market. Overall, Sphinx Solutions met our expectations.

How did Sphinx Solutions perform from a project management standpoint?

Sphinx Solutions was reliable and organized throughout the project. They provided clear timelines and didn’t have any issues. We used Google Meet and Google Docs for communication and project management.

What did you find most impressive about them?

Two things impressed me the most about Sphinx Solutions: their technical expertise and their genuine interest in understanding our educational mission. Additionally, they were invested in the success of our company, not just the project itself.

Are there any areas they could improve?

Like most development agencies, the availability of certain senior developers was a challenge during peak demand. However, they were always quick to reassign resources and ensure that timelines didn’t slip.

Do you have any advice for potential customers?

When meeting with them, be clear with your vision. You’ll find that Sphinx Solutions is a partner that not only delivers but also helps you find your idea. They’re best leveraged when you treat them as an extension of your team because they’re collaborative and bring a lot of value to the table.