Application Management & Support Robotics Process Automation Web Development
Confidential
Jan. 2024 - Apr. 2025

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"The results were efficient and innovative, clearly showing Sphere Global’s commitment to quality."

Apr 15, 2025

Software Developer, Digital Solutions Provider

Anonymous

Other industries
Somerset, New Jersey
51-200 Employees
Online Review
Verified

Sphere Global maintained and enhanced a digital solutions provider's existing apps and implemented RPA to streamline repetitive processes. They also designed and developed a website with custom modules.

Sphere Global successfully automated key tasks and ensured the client's apps ran smoothly. They also delivered a responsive, modern website. Moreover, the team's well-organized project management enabled them to deliver on time, respond promptly to needs, and address concerns and changes quickly.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Software Developer of a digital solutions provider.

Describe what your company does in a single sentence.

Digital solutions provider specializing in Drupal services, PHP development, MySQL databases, and UI/UX consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sphere Global to accomplish?

software developement

SOLUTION

How did you find Sphere Global?

Online Search

Why did you select Sphere Global over others?

Pricing fit our budget
Good value for cost

How many teammates from Sphere Global were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sphere Global provided end-to-end support throughout the project lifecycle. The team was responsible for maintaining and enhancing existing applications, ensuring seamless performance and availability through their Application Management & Support services. Additionally, Robotics Process Automation (RPA) was implemented to streamline repetitive business processes, increasing operational efficiency and reducing manual errors.

In parallel, the Web Development team designed and developed a fully responsive, user-centric website tailored to the client’s business needs. This included custom module development, performance optimization, and integration with third-party systems.

Key Deliverables:

Continuous monitoring and support for business-critical applications
Deployment of RPA bots to automate routine workflows
A dynamic and scalable website with intuitive UI/UX
Documentation and training to ensure smooth handover and adoption

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sphere Global delivered truly next-level work on this project. From keeping applications running smoothly with reliable support to automating key tasks using RPA, every solution was handled with precision. They also developed a modern, responsive website tailored to the client’s needs. The results were efficient, innovative, and clearly showed Sphere Global’s commitment to quality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sphere Global’s project management was highly professional and well-organized. They maintained clear communication throughout the project and ensured that all deliverables were completed on time. The team was very responsive to our needs, quickly addressing any concerns or changes with a flexible and solution-oriented approach. Their ability to adapt and stay aligned with our goals made the entire process smooth and efficient.

What was your primary form of communication with Sphere Global?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Sphere Global was their commitment to quality, quick response times, and innovative approach to solving problems.

Are there any areas for improvement or something Sphere Global could have done differently?

Overall, the experience was great. Minor improvements could be made in speeding up initial response times during peak project phases, but nothing that impacted the final outcome.

RATINGS

5.0

Sphere Global

Sphere Global

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