Special Man Global Solution LTD

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and owner of Gluchen Staff; we work with hospitals and healthcare facilities to ensure they have the staff they need. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD?

We hired Special Man Global Solution LTD for website development. We wanted a modern and attractive website, so we decided to bring them in. 

SOLUTION

What was the scope of their involvement?

We sent Special Man Global Solution LTD samples of websites we liked and helped them understand what we were looking for. They created a logo for our company and then started to design and develop our website. Special Man Global Solution LTD added features to our website, and after we reviewed and approved the site, they launched the site. The team also took care of hosting and trademarking. 

What is the team composition?

We primarily communicated with a project manager. 

How did you come to work with Special Man Global Solution LTD?

We initially found them on LinkedIn. We saw some other companies that had used their services and were impressed, so we decided to bring them in. 

How much have you invested with them?

We spent less than $5,000. 

What is the status of this engagement?

We worked together between June–July 2023. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We didn’t have a website before, so the site has raised our visibility, and we believe we’re heading in the right direction. We plan to work with them again because we were so satisfied with the engagement. 

How did Special Man Global Solution LTD perform from a project management standpoint?

Everything was delivered on time, and there weren’t any delays. We communicated via WhatsApp and Google Meet. 

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

We’d like to shout out Ifeanyi (Developer & CTO). 

What did you find most impressive about them?

Their employees have strong technical expertise and are extremely competent. The work exceeded our expectations, and we got a lot of value out of the engagement. We trust Special Man Global Solution LTD and the work they provide. 

Are there any areas they could improve?

We wish they were more visible because they provide such good quality and more people should know about them. 

Do you have any advice for potential customers?

Trust Special Man Global Solution LTD because they’ll do a good job. 

BACKGROUND

Introduce your business and what you do there.

I’m the CEO & founder at Verani Finishers Ltd., a construction company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD?

We needed help with web development.

SOLUTION

What was the scope of their involvement?

Special Man Global Solution LTD developed our website from scratch using Java.

What is the team composition?

I worked with 4–5 people, but my main point of contact was their CEO.

How did you come to work with Special Man Global Solution LTD?

A friend recommended them to me.  

What is the status of this engagement?

We worked together from February–April 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The website turned out the way I wanted it. Overall, they did a great job; it only took eight weeks.

How did Special Man Global Solution LTD perform from a project management standpoint?

Project management was great; they communicated well and met our deadlines. Regarding tools, we used Microsoft Teams for meetings and discussed updates to make changes. We also used WhatsApp calls and video calls.

What did you find most impressive about them?

They are top-notch; if any changes were needed or we needed to fix bugs, they didn't have a problem.

Are there any areas they could improve?

I don't think there's anything they can improve on — what they did was beautiful.

Do you have any advice for potential customers?

Get in touch with them to explain the full picture of what you want.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Parivest Technologies Ltd., a real estate company. We provide a fixed-income product to our investors.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD?

We wanted to build a mobile app for the public. 

SOLUTION

What was the scope of their involvement?

We hired Special Man Global Solution LTD to build our mobile app. Initially, we gave them a list of business requirements to create a product that would let users access investment products. The app needed a working coupon-based mechanism in the backend, and it had to calculate coupons on a daily basis. They did all the UI, backend, and coding. 

On the backend, we needed to see the individual coupons being calculated and know the liabilities of the individual investors. On the frontend, users could see how much their coupons had accrued daily. Those were some of the most significant pieces of functionality they had to build. Also, they integrated several payment gateways and wallets into our system. We wanted multi-currency wallet functionality, including a GBP and a Neuron wallet.

We just started the second phase of development. We’re taking a more active role, ensuring that every functionality is defined explicitly because we have a better understanding of the product. We’ve negotiated the terms to deliver the next phase. We have five new functionalities that we want to introduce within the next 2–3 months. For instance, coupons are being calculated half-yearly, and we want it to be done quarterly. We also want users to fund wallets directly rather than pay for the investment directly and make the charges cheaper and easier to understand. Additionally, we’ll look at US dollar-based products in the future.

What is the team composition?

We’re in contact with their corporate liaison and CTO.

How did you come to work with Special Man Global Solution LTD?

We found them on Clutch.

How much have you invested with them?

We’ve spent $5,000.

What is the status of this engagement?

We started working together in February 2021, and they delivered the app at the beginning of May 2022. However, our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We were happy with the product we received. We launched the app in a test phase in a controlled environment to get feedback from users. They really liked the app and said it was easy to use. Some people were a little frustrated with the onboarding process, but that’s how it works on finance apps. We have to go through the AML process and provide details. Once users do that, it’s easy to navigate.

Moreover, we can’t run our business without the app, so it’s had an enormous impact. We haven’t had any crushes; we’ve only experienced one bug. I never saw it during testing; a friend spotted it. They’ll be fixing it soon.

How did Special Man Global Solution LTD perform from a project management standpoint?

They weren’t great at meeting deadlines, probably because they didn’t grasp the enormity of building a finance app with complex calculations like coupons. Once they understood it, it was easy for them to move forward. We hope this second phase will be different. In the second phase, we’re working in sprints.

We always manage our products with Excel. We communicate via WhatsApp calls, Zoom or Google Meet, and emails. If we leave them a message, they respond within 2–3 hours.

What did you find most impressive about them?

For them, it’s not just about building an app and moving on to the next customer. They want to be a part of our success story, and the team understands the scope of what we’re trying to do. However, their personal touch has done it for me. It hasn’t always been easy, but they’re always there, and nobody throws tantrums.

Are there any areas they could improve?

My main critique was their reliance on prototypes, which was corrected in the second phase. We couldn’t rely just on getting a list of requirements; building a prototype that captured our wishes wasn’t good enough.

Do you have any advice for potential customers?

You need to be very clear on what you want. If you don’t have the skills, get somebody to develop the specification document for you. However, you might be able to work with them on this.

BACKGROUND

Introduce your business and what you do there.

My product is AKA Multilingual Bible App. It is my intellectual property. I am the Initiator and Owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD?

I discussed the ideas of the Bible App with the features I intended to add different from other existing Bible App. And they were quick to understand them.

SOLUTION

What was the scope of their involvement?

The vendor help in developed the Bible App based on the ideas I discussed with them,

What is the team composition?

The team consists of:

1. Client Services Personnel
2. Technical Officers and Development Team
3. Project Manager

How did you come to work with Special Man Global Solution LTD?

I Google about company that can help develop an app in Lagos, Nigeria and so many company name came up and after reviewed them, I chosen two companies and the finally settled for Special Man Global Solutions Ltd.

How much have you invested with them?

Less than $10,000.00

What is the status of this engagement?

The app development have been completed.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

When the project was completed we sign memorandum of understanding that the project have been completed. And the maintenance they would carried out after six (6) month of completion.

How did Special Man Global Solution LTD perform from a project management standpoint?

The quickly adapt to any changes or amendment we agreed upon.

What did you find most impressive about them?

Their quick adaptability was impressive.

Are there any areas they could improve?

Since the world is dynamic and technology is changing on daily basis, they should keep researching on the new way of developing App.

Do you have any advice for potential customers?

They should make use of Special Man Global Solution Ltd and work with them closely for maximum result.

BACKGROUND

Introduce your business and what you do there.

I’m the project manager at Boch Systems, an IT solutions company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD?

We needed a partner to help us with custom software development services.

SOLUTION

What was the scope of their involvement?

They've helped us develop custom software applications.

What is the team composition?

I work with two people.

How did you come to work with Special Man Global Solution LTD?

My managing director recommended them. I decided to work with them because the team understood what we wanted and could work within our timeframes.

How much have you invested with them?

Our company has invested less than $10,000.

What is the status of this engagement?

Our engagement started in February 2021, and it's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’d give them a 9.5 out of 10. They've completely met our goals. 

How did Special Man Global Solution LTD perform from a project management standpoint?

Special Man Global Solution's project management is excellent. There haven't been any issues, and the team is very responsive and communicative. They're always available when we need something. 

What did you find most impressive about them?

They’re really good at what they do, and we've already trusted them with critical infrastructure.

Are there any areas they could improve?

I don't have anything for them to improve. I haven't had any challenges with their team. 

Do you have any advice for potential customers?

I'd strongly suggest working with them.

BACKGROUND

Please describe your company and your position there.

I am a non-executive business advisor to an multi-facted entertainment investment company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Special Man Global Solution LTD, and what were your goals?

To create a music quiz game to test users knowledge of their favourite Artiste and Music

SOLUTION

How did you select Special Man Global Solution LTD and what were the deciding factors?

Based on previous developed product and how the client engagement was handle

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

To develop a music quiz game based on the pitch idea presented

How many people from the vendor's team worked with you, and what were their positions?

1 Person

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

So far it has been impressive and a reflection of the ideas articulated so far

Describe their project management style, including communication tools and timelines.

We communicated via whatsapp and update was seamless and easy

What did you find most impressive or unique about this company?

The communication is outstanding, and their ability to put ideas into simple steps is impressive.

Are there any areas for improvement or something they could have done differently?

nothing so far. all is good

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a renewable energy company called EcoSurge Energy and Contracting LTD. We’re a Canadian corporation that provides renewable energy services to Sub-Saharan Africa.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD?

We needed a partner to finish our website design and help us with our social media marketing efforts.

SOLUTION

What was the scope of their involvement?

Special Man Global Solutions LTD designed our website. They provided technical expertise behind the scenes. Their team also created content such as e-mails and supported employees. 

What is the team composition?

I closely communicated with two people including a project manager from Special Man Global Solution LTD. From their team, one person works on graphics and two other people work on content. I’m not sure how many other people from their team support our project.

How did you come to work with Special Man Global Solution LTD?

I searched for a company that understood my business. Through research, I learned that Special Man Global Solution LTD understood Nigeria’s culture and business environment. I reached out to them and found them to be sincere, which was a comfort to us.

What is the status of this engagement?

We started the project in February 2020 and completed it. They host the site, so we’re still partners. As our business progresses, I may reach out to them again to help with advertising.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They went above and beyond and exceeded my expectations. When I saw the final project, my ideas about the website completely changed. They brought in their own ideas about how we should present the platform. I was satisfied with their work.

How did Special Man Global Solution LTD perform from a project management standpoint?

We communicated via email. Once in a while, I gave them a call.

What did you find most impressive about them?

Their team was willing to listen. During the final stage of the project, they sent a message that said the project was 100% complete. I told them that I wanted to make changes because I made an error. Without hesitation, their team made the changes. They gave outstanding service.

Are there any areas they could improve?

There’s nothing for them to improve. They went above and beyond with my project.

Do you have any advice for potential customers?

They’re proficient in their industry. Their team will work with you any time and any day. I wouldn’t hesitate to work with Special Man Global Solution LTD. They’re a great company. I would give them five stars.

BACKGROUND

Please describe your company and your position there.

El-anNEXUS Academy is a privately owned primary and secondary school in Nigeria. At the time, I worked as the IT director with the school.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Special Man Global Solution LTD?

TO develop a web-based school management system to support school running and management processes. The management system was to support the academic and administrative processes of the school.

What were your goals for this project?

The goal of the project was to run the following systems online:

1. Payroll system to manage the payment of staff salaries
2. Result Management System to handle students result and grading
3. Admission System to support the school's admission process
4. HR system to support Staff hiring and HR processes

SOLUTION

How did you select this vendor?

It was based on referral. The vendor was recommended to us by an institution who had previously purchased the vendor's service

Describe the project and the services they provided in detail.

They designed and deployed the web-based school management system that allowed the school to run some key academic and administrative processes online. It was a three-month development and three-month testing project.

The system comprised a payroll system to generate pay advice for staff and manage taxes, a result management system to help with grading as well as result viewing by the parents and an admission and HR management system

What was the team composition?

The team comprised about three people which was the front end designer, back end developer, and the content developer

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The school admission process is now run online, parents can apply for admission online and view their admission status. Payroll and tax management are also done completely online as well as the HR process.

How was project management arranged and how effective was it?

Project management followed an agile process with lots of iterative processes. It was effective as the project was delivered on time

What did you find most impressive about this company?

I commend them for their high level of expertise in understanding the needs and goals of their clients and their effectiveness and professionality in the delivery of their services

Are there any areas for improvement?

Nil

BACKGROUND

Introduce your business and what you do there.

Glosskode is an IT consulting company. We develop custom mobile and web solutions, perform middleware integrations of bespoke solutions, and provide hosting. We work to automate and optimize the business operations of our clients. I’m the director.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD?

We don’t have in-house developers, so we were looking for a technical partner for the development of our applications.

SOLUTION

What was the scope of their involvement?

Special Man has provided us with developers to support our middleware application, a real-time reservation system for an airline. We were also building a web application for an online restaurant. We needed the applications to be dynamic, so we could easily upload new content to them.

We’ve also submitted to them a proposal to build a pension application, but that engagement has been halted because of COVID-19.

What is the team composition?

There have been around four people from Special Man involved.

How did you come to work with Special Man Global Solution LTD?

They were recommended to us. 

How much have you invested with them?

We’ve spent around 4,000,000 Nigerian naira (approximately $10,200 USD) so far.

What is the status of this engagement?

We began working with Special Man in January 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They understand the business aspect of our engagement, so it’s easy to discuss requirements with them. Our customers have been satisfied with the applications Special Man has developed. They’ve delivered well so far, and we don’t have any concerns at the moment.

How did Special Man Global Solution LTD perform from a project management standpoint?

Their project manager is very clear on objectives and goals and always strives to deliver. He provides any information we need, and I feel confident working with them as an organization.

What did you find most impressive about them?

They’re a young team, and they’re very persistent. We’re excited to grow our organization and clientele with them. 

Are there any areas they could improve?

They need to continue following the trends in technology software development. As long as they’re aware of the developments in the market, they can continue to add value and grow as an organization.

Do you have any advice for future clients of theirs?

I advise anyone looking to work with them to trust them.

BACKGROUND

Introduce your business and what you do there.

I’m the programs lead for Youth of Life Federation, a non-profit organization. I coordinate the activities of the organization.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Special Man Global Solution LTD.?

We needed an online game made because we work with young people and we know they appreciate technology. They prefer to have websites and online solutions.

SOLUTION

What was the scope of their involvement?

They helped us design and develop a governance game for the youth we work with. They currently advise us on all IT projects.

What is the team composition?

We interacted with the program manager. Their team is located around the world with people working on different aspects of projects.

How did you come to work with Special Man Global Solution LTD.?

We requested a proposal. They were one of the companies that applied. Their experience, proposal, and cost convinced us to choose them. We also felt they had a sound understanding of the scope of the project.

How much have you invested with them?

We invested $14,000.

What is the status of this engagement?

We began working together in May 2018, and it is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

They finished the game by August 2018, which was before the deadline. They have helped us understand how to direct more traffic to our website as a non-profit organization, and improve our fundraising technology. 

How did Special Man Global Solution LTD. perform from a project management standpoint?

Their style is excellent. They’re effective in meeting deadlines and budget expectations.

What did you find most impressive about them?

They take time to listen and understand their client’s needs. Their work is thorough and high quality. They contribute creativity, which improves the project. This is superior to companies I’ve worked with previously.

Are there any areas they could improve?

We would like to see more women in their team for gender inclusion. This is important to us.