Custom Software Development
$50,000 to $199,999
Jan. 2018 - Ongoing

4.0

Quality: 4.0

Schedule: 3.0

Cost: 3.5

Willing to Refer: 4.0

"They feel like part of our team and produce creative options that meet our set guidelines."

Jun 29, 2018

CEO, NW Employer Solutions

Anonymous

Information technology
Portland, Oregon
1-10 Employees
Phone Interview
Verified

Software Technology Group is building a database and survey-based program. The team is currently in the first of two phases.

The team is creative and easy to work with. Although they have quality output, the phase one delivery is nearly a month late. The partnership, while enjoyable, needs formal project management workflows to ensure timeliness. Repeated fixes have also contributed to delays and higher costs.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of NW Employer Solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Software Technology Group?

We developed a survey-based software program and wanted to address the Pay Equity Act.

SOLUTION

What was the scope of their involvement?

They’re building a database and software program to help prevent employer-related labor problems. The solution provides a variety of employment law consultation, management support, and training opportunities. The team is currently in phase one of two.

What is the team composition?

We work with five or six people.

How did you come to work with Software Technology Group?

We did an online search and found them through the local chamber; we’re both members. We hired the team after an initial meeting and reviewing their past work.

How much have you invested with them?

We’ve spent approximately $41,000.

What is the status of this engagement?

We started working with them in January 2018 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have metrics because they haven’t concluded phase one yet. We just met yesterday to fix bugs.

How did Software Technology Group perform from a project management standpoint?

We don’t have a project manager or any dedicated tools in place. Instead, we meet to identify tasks and then follow-up. Formalizing that process is their biggest opportunity for improvement.

What did you find most impressive about them?

They feel like part of our team and produce creative options that meet our set guidelines. Despite the project management issues, we plan to go forward with phase two because they’re an enjoyable team to work with.

Are there any areas they could improve?

The project management workflow needs specific dates and tasks, as well as follow-up, to ensure timely completions. Utilizing such a system would benefit the partnership.

RATINGS

4.0

Custom Software Development
$200,000 to $999,999
Feb. 2006 - Jan. 2008

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are some of the best people who I have ever had the good fortune to work with."

Jun 28, 2018

General Manager, RedTail Golf Center

Craig Zimmerman

Other industries
Beaverton, Oregon
11-50 Employees
Phone Interview
Verified

In a two-year engagement, Software Technology Group developed a string of tools including a web portal software solution.

Revenue has grown 700% since the portal’s implementation. The team was passionate, knowledgeable, and conscientious. Their expertise and care helped exceed expectations for service.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager of RedTail Golf Center.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Software Technology Group?

We hired them for a range of software development services.

SOLUTION

What was the scope of their involvement?

They’ve developed golf fitting software and instructional software. We utilized the first for selling retail golf clubs and the second for helping students and professionals. For the web portal software solution—a notable project—we had many meetings and they created the plan before starting work. The team then developed and implemented our personal “player profile program”.

What is the team composition?

We worked with five different people in total and interacted daily.

How did you come to work with Software Technology Group?

Their owner and I had a mutual friend that referred them. I met the owner and the relationship transpired from there.

How much have you invested with them?

We spent hundreds of thousands of dollars.

What is the status of this engagement?

We started working with them in February 2006 and the first version launched in early 2008. We still have ongoing work.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our business has grown 700% since the implementation. While the portal wasn’t the only factor in our success, it has been a significant one.

How did Software Technology Group perform from a project management standpoint?

I’ve never met better people in business. They are some of the best people who I have ever had the good fortune to work with. The team was diligent, conscientious, and highly-capable.

What did you find most impressive about them?

They displayed a high level of passion and care that went beyond the normal business relationship.

Any advice for potential customers?

Clients should utilize Software Technology Group for any project on which they have expertise.

RATINGS

5.0

Software Technology Group, Inc.

If it's software ... we can do it!

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer