Social Media 55

BACKGROUND

Please describe your company and position.

I am the President of MAK Barbershop

Describe what your company does in a single sentence.

We are a new age Barbershop in Laval Quebec

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Increase visibility and traffic
• Social Media Strategy

SOLUTION

How did you find Social Media 55?

Online Search

Why did you select Social Media 55 over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Social Media 55 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had the team take over and start managing, our social. they created the strategy, filmed our video with very professional video production. They did a fantastic job at all the video editing and posting all of our videos and group images to the different social media platforms like Instagram, Facebook LinkedIn and tiktok to name a few. 

we managing our Google and helping us rank at the top. and we had them develop our website on WordPress and they manage our website as well and our reservation functionality for booking haircuts. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With all the consistent posting that they did on social media, we had a lot of views and a lot of engage increased the amount of bookings and reservations we made and brought much more money in. I think we really months after month an increase of 25% more. after they built us a new website the website is now ranking on Google and getting in organic traffic through Google search and local search which has been fantastic.  we are seeing what we believe a 25% increase month after month on reservations online thanks to the social media and website initiatives like the redesign and the website management.

we are constantly seeing you faces walking in the door and first time clients so we know that it is working well. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is done quite quickly months after months on a very clear and concise schedule. Deliverables are always there. The posters are always done.  There's been no interruption in the cadence of our posting so they keep things alive and thriving.  Our rankings are in the top on Google in our category and it's been that way for a couple years now thanks to them. 

What was your primary form of communication with Social Media 55?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The hands-on approach and the plan that was really tailored to my business needs.  it fit my budget, but it also fit my needs and goals that I had.

Are there any areas for improvement or something Social Media 55 could have done differently?

They are on top of everything. I can't think of anything to improve. 

BACKGROUND

Please describe your company and position.

I am the Booking and Financial Manager of Olympic Foothills Lodge

Describe what your company does in a single sentence.

Vacation rental management for multiple properties.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Social Media Growth
• SEO Improvements
• Website Redesign

SOLUTION

How did you find Social Media 55?

Online Search

Why did you select Social Media 55 over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Social Media 55 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged this agency to support our portfolio of large luxury vacation rental properties, and the scope of work was clearly aligned with the premium positioning we require. From the outset, they understood that our properties are estate-level experiences catering to affluent travelers, corporate retreats, and high-end events, not typical short-term rentals. They developed a strong brand strategy, identified the right target markets, and refined our messaging and visual direction to properly reflect the exclusivity of our portfolio.

On the digital side, they delivered a beautifully designed, conversion-focused website with seamless mobile performance, strong technical SEO foundations, and integrated inquiry systems with full analytics tracking. Their SEO strategy targeted high-intent luxury search terms and strengthened our authority through quality content and backlinks. Social media execution focused on cinematic, lifestyle-driven storytelling that elevated the perception of our properties. Overall, their work has helped increase qualified inquiries, improve search visibility, and strengthen our brand presence in the luxury market.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results from the project have been both measurable and meaningful for our business. Since launching the new website and SEO strategy, we’ve seen clear improvements in search rankings across key luxury and location-specific terms, which has significantly increased our visibility in the right markets. Organic traffic has grown steadily, and more importantly, the quality of inquiries has improved.

From a revenue standpoint, bookings increased by approximately 25 percent, and we’re now experiencing consistent, steady growth in reservations month over month. The stronger digital presence and improved conversion experience have directly contributed to higher occupancy and more qualified leads. We’re extremely pleased with the trajectory of the business and are now confidently exploring the acquisition of an additional luxury property to expand the portfolio.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management throughout the engagement was exceptional. The team was highly organized, proactive, and attentive to our needs from start to finish. They clearly outlined timelines, milestones, and deliverables at the beginning of the project and consistently kept us informed at every stage. Communication was seamless, responsive, and professional, which made the entire process smooth and stress-free.

They not only met every deadline but actually overdelivered in several areas, exceeding our initial expectations. Requests were handled quickly, adjustments were implemented efficiently, and there was a clear sense that our success was their priority. Overall, their execution, transparency, and consistency gave us complete confidence in the partnership.

What was your primary form of communication with Social Media 55?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I found that they approached each campaign with precision and dove deep into figuring out exactly what we wanted and needed.  They are very well equipped with everything digital.

Are there any areas for improvement or something Social Media 55 could have done differently?

No. They're meeting all my expectaions.

BACKGROUND

Please describe your company and position.

I am the Owner of Level Up Coaching Services

Describe what your company does in a single sentence.

Personal Development and self-awareness life coaching services offering B2B and B2C services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Brand Awareness
• SEO consulting
• Organic growth driven traffic

SOLUTION

How did you find Social Media 55?

Online Search

Why did you select Social Media 55 over others?

• High ratings
• Close to my geographic location
• Company values aligned

How many teammates from Social Media 55 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

On-going help and development concerning bringing my business and brand to the public market using different applications

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

night and day transformation in terms of how to get my brand and services out to the market.
practical consultations with next step implementation from my side as well as on-going services offered by their side.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

100% satisfied. They over-delivered and really know what is needed in this ever-changing market.

What was your primary form of communication with Social Media 55?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Level of knowledge on the topic and the dyanamic levels of how to get my brand infront of my target market

Are there any areas for improvement or something Social Media 55 could have done differently?

no, i didn't see anything.

BACKGROUND

Please describe your company and position.

I am the Training Manager of an automotive company 

Describe what your company does in a single sentence.

We are a leading provider of customized branded merchandise, marketing fulfillment and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Social Media Strategy
• Digital Marketing Growth
• SEO onsite and offsite improvements

SOLUTION

How did you find Social Media 55?

Online Search

Why did you select Social Media 55 over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Social Media 55 were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We recruited Social Media 55 to assist our team with digital marketing internal needs such as social media marketing and strategy. We had them provide consulting on our overall digital positioning and assist with SEO to improve our presence in search engines.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We started to see our schema markup change within the first couple of weeks which was a great initial improvement. We have noticed our organic search rankings improve which has caused an increase in organic traffic to our website. Our social media results have been great both for our staff internally and our clients. We are seeing greater levels of engagement and its translating into the right kind of conversations we are looking for.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our mandate was executed from day one. We saw immediate action taken, and our team is quite satisfied with their response and delivery time. All our emails questions and correspondence is answered right away while nothing has fallen between the cracks.

What was your primary form of communication with Social Media 55?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of knowledge Social Media 55 has in the automotive marketing sector is both impressive and a vital asset for us.

Are there any areas for improvement or something Social Media 55 could have done differently?

We are pleased so far and we plan to retain the service for this tear to start.

BACKGROUND

Please describe your company and position.
I am the President of Sicily Clothing Inc.
Describe what your company does in a single sentence.
Wholesale & Retail Outerwear Company since 1989.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Social Media 55 to accomplish?

• Shopify
• Social Media management
• Social Media Advertising

SOLUTION

How did you find Social Media 55?
Online Search
Why did you select Social Media 55 over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Social Media 55 were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Exceptional service! Social Media 55 helped design and develop our shopify experience along with that they handle our social media management, content creation, SEO and our advertising contracts. We used Social Media 55 to help us with getting in blogs like Narcity and MTL BLOG. Our experience has been great, and they get us great results year after year. It's almost 10 years now.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Our Campaign doubled on our second season and continued to gradually increase each year/season we continued working with the Social Media 55 team. The one year we took a pause we noticed a significant drop. We make sure we don't take pauses anymore.
Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication is superb. They value their clients and our relationship. They are honest good people and Joseph and Benjamin really went above and beyond all these years. Everything was delivered on time we never had any timing issues with them.

What was your primary form of communication with Social Media 55?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The integrity and their reach.

Are there any areas for improvement or something Social Media 55 could have done differently?

They can have all the staff wear Sicily clothing jackets and no other brands. I know that's not realistic but it's wishful thinking.

BACKGROUND

Please describe your company and your position there.

We wanted an outside agency to work on our brand rather than our team or other agencies like we hired in the past. We needed an agency that could bring us f a premium look and feel to our rebranding project.

Social Media 55 began with our logo and branding. Once we crafted the look we designed the Brand Majors Website. They built a masterpiece in our opinion. Once we launched the site we developed all of our social media profiles. SM55 positioned us extremely well on Facebook, Instagram and LinkedIn. Social Media 55 quickly positioned Brand Majors exactly where we wanted it. We have a tremendous amount of respect for the Social Media 55 team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Social Media 55?

Branding, social media, and web design were what we hired Social Media 55 for. We are now looking to have their team handle our SEO along with continuing our social efforts.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to hire a top level agency because we wanted to quickly gain traction and not have to wait so long for it.

Describe the project in detail and walk through the stages of the project.

First thing was establishing our logo. After a couple of revisions we were set with our logo. From there they created us a branding kit. This took care of our social media assets and web assets like custom icons. Once the design was approved which was a week or two we began the website. From beginning to end the site roughly took 3-4 weeks. After going live with the site they branded and developed the social media channels. The designs were in place so we started right after going live exactly how we wanted.

How many resources from the vendor's team worked with you, and what were their positions?

We worked without team lead, the web developer the graphic designer and two people from the social media department.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After a couple months managed to organically outrank the school programs with similar names to us and now we index at the top position when searching Brand Majors. We look forward to start working on our local Boston SEO.

How effective was the workflow between your team and theirs?

The work flow is a pleasure with Social Media 55. You get the feeling that you are working with highly trained and experienced professionals. They do a great job at making us feel like we are appreciated.

What did you find most impressive or unique about this company?

Their high-quality work at a fast turnaround time is most impressive. Social Media 55 is not the cheapest out there but you pay for what you get.

Are there any areas for improvement or something they could have done differently?

I don't really have much to say here because they hit all their marks.

BACKGROUND

Introduce your business and what you do there.

I am a co-founder of a cold brew coffee company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Social Media 55?

We wanted to grow brand awareness through our social networks.

SOLUTION

What was the scope of their involvement?

They managed our Instagram and Facebook pages. That included creating content and driving traffic to our website. They also set the scheduling for posts and pushing content. They set up an FAQ style for common questions but forwarded unique customer service requests to us for review. We would decide the appropriate course of action and they would take control if that question arose again.

We’ve since moved our business activities. Social Media 55 no longer does our posting or content creation, but still operates as a consultant. They help us with the larger picture and marketing directionality.

What is the team composition?

We were in direct contact with Joseph (Advertising Director, Social Media 55). He provided us with the scope of work and the timeline.

How did you come to work with Social Media 55?

They came highly recommended by a friend of mine.

How much have you invested with them?

We spent around $10,000 Canadian ($7842.50 USD).

What is the status of this engagement?

We’ve worked with them for about four years. Their consultancy is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They added more assets and greatly improved the quality of posts, particularly the pictures they used. They proactively answered questions and concerns and went beyond the contract scope.

How did Social Media 55 perform from a project management standpoint?

We worked mostly over phone and email. They also had an internal setup that worked for us. They were always willing to jump on a call to discuss strategy and feedback. They were there for us when we ran advertising campaigns and they made suggestions for optimal post times. We had weekly meetings and independently oversaw how people reacted to our posts.

What did you find most impressive about them?

Their customer service is great.

Are there any areas they could improve?

They took our feedback and improved the areas that were weak at the beginning of our relationship. When they were a smaller company, we had some difficulties. They’ve since addressed all those issues.

Do you have any advice for potential customers?

Be clear in your goals and ask questions. Make sure you understand what services you need and research what you hope to accomplish and what you might expect from them. They are open and willing to answer questions and make you feel comfortable.