snig.digital

BACKGROUND

Please describe your company and your position there.

Our company provides software development services to customers all over the world. I am a VP of Delivery.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire snig.digital?

We hired snig.digital for a number of projects, both in mobile app and web development.

SOLUTION

How did you select this vendor and what were the deciding factors?

Yulia and her team work together with the Product Managers/Business Analysts and customers at the projects and create UX/UI solutions that match the business goals of our customers as well as bring out maximum user value. snig.digital team knows how to ask the right questions and offer the most efficient solution.

Describe the project in detail and walk through the stages of the project.

Usually the process in our company is as follows: - a Product Manager or Business analyst take the first brainstorming session with the customer to come up with the initial ideas - then a meeting with the design team follows - as the result, Yulia and her team provide several options to tackle the ideas - the next step is review and discussion together with the customer and the development team.

This meeting is one of the most important ones as it ensures that the customer's needs are met and the dev team can actually implement those. - once the final solution is selected, snig.digital provide everyone with the detailed mock-ups, UX steps and the details required for the dev team.

How many resources from the vendor's team worked with you, and what were their positions?

In total we worked with 3 people and Yulia has always been supervising all projects to ensure both sides understand each other well and are happy with the outcomes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Great, detailed mock-ups and walkthrus that allow the development team to follow with the coding process easily.

How effective was the workflow between your team and theirs?

Communication is seamless and timely. The team provides frequent updates via calls, meetings, and chat. They always deliver on time with minimum edits necessary.

What did you find most impressive or unique about this company?

Yulia and her team have years of experience. You can rely on their expertise by 100%. They are always on top of the most recent trends in web and mobile design. While working on the project they apply their years of expertise and the newest approaches to achieve the best results.

Are there any areas for improvement or something they could have done differently?

They are perfect.

BACKGROUND

Please describe your company and your position there.

I am the Chief Product Officer at Prozorro.Sale. GovTech company that develops bespoke software solutions for sale and lease of a variety of state and municipal assets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire snig.digital?

Our main product is an online auction. We have several types of auctions for different types of markets and assets. We`ve used free UI Kit from the very beginning. And it did not fully perform its tasks and was quite outdated.

We hired snig.digital to focus on the UX\UI of the auctions. Our goal was to have a modern, user-friendly web app optimized for mobile devices. And to get a possibility to create new auction types and extend product functionality based on the design system. The main focuses were:

• UI\UX of the existing auction types
• Ideation and UI\UX of the new auction type
• Design system for the auctions and connected products

SOLUTION

How did you select this vendor?

Yulia Snitko (owner of snig.digital) volunteered for one of our projects before. We were completely satisfied with her work, so, when we started this project, we decided to work with her agency.

Describe the project in detail and walk through the stages of the project.

The goal of the project was to create an auction UI\UX that is user-friendly and at the same time considers some legal limitations.

The stages were:

1. Showstage: creating a concept and first designs to get a feel how the product will look like
2. Work with stakeholders: demonstration of the concept, feedback gathering, coordination with lawyers for the mandatory legal requirements for the UI\UX
3. Production: the designs were created for all the auction types in detail
4. Documentation on the flows, UX, Statuses, logics, and additional comments and descriptions for the developers
5. Development support: communication and consulting of the separate development and QA teams during the development phase
6. Support and postproduction, UI\UX for additional products, improvements after collecting analytics and feedback from users

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people: Art director, lead designer, and illustrator

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We help to sell and lease assets worth tens of dollars to hundreds of millions of dollars. So clear and high-quality work with the auction interface is critical for our customers. We`ve significantly updated UI\UX of several existing auction types. And designed two new types. As a result, we have got not only convenient but also a beautiful modern system.

Work with the system became obvious to the participants and observers of the auction. We have received positive feedback from users, although some changes were quite drastic. Now they can comfortably interact with the system almost independently of the device type. 

The time to design a new type of auction or additional products has decreased.

And last but not least — thanks to the new UI\UX we`ve reduced the number of mechanical errors when working with the auction interface to almost zero. And support can immediately understand a user's problems if they occur.

How effective was the workflow between your team and theirs?

The project required minimal effort to coordinate to achieve a great result. Snig.digital team works productively as an autonomous team and perfectly communicates with other teams during the development cycle. 

And they provide perfect final mock-ups with detailed instructions for the developers.

What did you find most impressive or unique about this company?

Even if you don`t know the exact requirements, they would find a way to solve the task. And to bring you a better solution, than you pictured as the best one. They can understand the needs of business and customers and deliver the best solution in a short time.   

Snig.digital is of the best teams I've worked with. I’d recommend them to anyone who’s looking for any design (and related) help in the market.

Are there any areas for improvement or something they could have done differently?

It`s literally hard to suggest any areas for improvement. Everything even exceeded our expectations.

BACKGROUND

Please describe your company and your position there.

I'm the CEO of a nail polish / cosmetics manufacturer and retailer with a focus on ecommerce.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire snig.digital?

We initially hired snig.digital to help us create an effortless UX for our ecommerce platform. Going further, we've found them to be so good at what they do, they are also helping us on a number of internal projects.

SOLUTION

How did you select this vendor?

The vendor was referred to us by a project manager we began working with at the start of our ecommerce platform migration.

Describe the project in detail and walk through the stages of the project.

Their team was responsible for taking a general design concept and developing a responsive ecommerce experience that was within the limitations of our ecommerce platform. Ongoing maintenance, enhancements, and even A/B testing continue.

How many resources from the vendor's team worked with you, and what were their positions?

My initial experience has been with Yulia (founder) and as time went on and her team grew, we've had the pleasure working with a couple of others (print & graphic design).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our ecommerce website, combined with our product, has helped us generate 7+ figures since launching. The strong UX and frictionless shopping experience created by the snig.digital team allows our customers to find what they want, when they want it.

How effective was the workflow between your team and theirs?

There isminimal hand-holding required which was amazing. Their team works to understand requirements in order to make our lives incredibly easy - coordinating with all stakeholders and streamlining their presentation / approval process.

What did you find most impressive or unique about this company?

Their UX skills are absolutely phenomenal. — Yulia does a notable job at understanding very complex requirements. She's saved me from brain overload on numerous occasions by taking thoughts (sometimes very jumbled) and helping me visualize things.

It's almost as if they apply UX principles to their own style of work by making things frictionless and anticipating / removing our concerns before they can seep in and cause problems. They simply know how to make our lives easier. As a CEO, I am spread so thin that I don't always have the mental bandwidth to ensure that projects don't go sideways. Working with them was energizing and gave me momentum vs working with some other agencies that just felt like a drag.

Are there any areas for improvement or something they could have done differently?

Honestly, no. They have a wonderful team and huge network of talent they can tap into for atypical projects or assistance.

BACKGROUND

Please describe your company and position.

I am the CEO of High Palma Studios

Describe what your company does in a single sentence.

Outsourcing game development studio

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire snig.digital to accomplish?

• Website

SOLUTION

How did you find snig.digital?

Online Search

Why did you select snig.digital over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

Describe the scope of work in detail. Please include a summary of key deliverables.

Website from the idea to final launch

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They perfectly captured our vibe, and as a result, the website now looks much more appealing to our clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team followed the schedule strictly. They always showed progress in the pipeline and completed the task on time

What was your primary form of communication with snig.digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their individual approach to us as a client. They truly understood our idea and brought it to life perfectly

Are there any areas for improvement or something snig.digital could have done differently?

We were fully satisfied with the collaboration and didn’t notice any weak points

BACKGROUND

Please describe your company and position.

I am the Head of organization of Dialogue in Action

Describe what your company does in a single sentence.

Promoting dialogue culture for faith-based and secular communities

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire snig.digital to accomplish?

• To re-start a main website
• To adapt the design to our goals and vision
• To improve external acceptance of the organization

SOLUTION

How did you find snig.digital?

Referral

Why did you select snig.digital over others?

• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from snig.digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• to analyze existing brandbook and adapt it to the digital design
• to develop a website structure, design and user-friendly approach
• to create a special graphic design in order to keep the strategy vision of the organization
• to facilitate organization's team in editing and filling in a new website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Fully ready and well-designed organizational website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, we are fully satisfied as well as with their client-friendly approach

What was your primary form of communication with snig.digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They used unique design parts to fulfill our organizational details into it

Are there any areas for improvement or something snig.digital could have done differently?

We are fully satisfied.

BACKGROUND

Please describe your company and position.

I am the Former Marketing Manager of Solid Bash

Describe what your company does in a single sentence.

Solid Bash is a prominent video game development studio for AA mid-core games with a focus on mobile platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire snig.digital to accomplish?

• Create a user-friendly and visually appealing site that functions seamlessly across all devices, and effectively represents the brand

SOLUTION

How did you find snig.digital?

Referral

Why did you select snig.digital over others?

• Great culture fit
• Good value for cost

How many teammates from snig.digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Snig Digital goes above and beyond with creativity and dedication. They transformed our vision into a captivating landing page with an interactive gamified experience, all while consistently meeting deadlines. I highly recommend their team to anyone in need of a trustworthy, creative partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on schedule, ensuring that we met our planned launch date, which was crucial for our marketing strategy and brand visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Snig Digital consistently kept us informed and engaged during the entire process, ensuring that our needs were prioritized and addressed promptly. They demonstrated exceptional organizational skills and attention to detail, which played a significant role in keeping the project on track.

What was your primary form of communication with snig.digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their creativity, particularly in developing a unique gamified website concept. This innovative approach not only captured our audience's attention but also enhanced user engagement on our landing page.

Are there any areas for improvement or something snig.digital could have done differently?

everything was great

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Heroic

Describe what your company does in a single sentence.

External game development services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire snig.digital to accomplish?

• Design concept for the website
• Website Placeholder Development
• Website development

SOLUTION

How did you find snig.digital?

Referral

Why did you select snig.digital over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from snig.digital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web-site Design (Placeholder, Concept Creation, Page by Page Design, Additional materials) Web-site Development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

For the first three month after launch we received 4,3K unique users; 1,6K+ views of the reel; 393 presentation downloads; #1 on Google search for all brand-related requests

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Snig.digital is a high-proficient and trust-worth vendor. They always apply proactive approach and deliver the highest quality overcoming all expectations. Project managers are nice and pleasant people, they really care about the project and are always ready to meet all your needs. They listened to our ideas and created web design that reflects our brand.

What was your primary form of communication with snig.digital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

People and their talent

Are there any areas for improvement or something snig.digital could have done differently?

I am totally satisfied with Snig and would recomend it to every company that needs a website.

BACKGROUND

Please describe your company and your position there.

I am the founder of Hub.live, a marketplace for knowledge live via video conference.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire snig.digital?

snig.digital worked from day 1 of the company. Helped create all the UX/UI with grat work,. Beyond UX/UI they helped a lot with good insights for the business model and other areas.

SOLUTION

How did you select this vendor?

we found Yulia through a product manager.

Describe the project in detail and walk through the stages of the project.

as I said they helped us create the UX/UI from inception to pre-operational.

How many resources from the vendor's team worked with you, and what were their positions?

2 resources

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

it is still confidential for now.

How effective was the workflow between your team and theirs?

they are super friendly and available at all times. They pushed us to work faster.

What did you find most impressive or unique about this company?

We were impressed with their great deliveries and impressive comprehension of our needs.

Are there any areas for improvement or something they could have done differently?

no. it was perfect

BACKGROUND

Please describe your company and your position there.

Online pet shop petslike.net, CMO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire snig.digital?

For refreshing website design.

SOLUTION

How did you select this vendor and what were the deciding factors?

I pick this vendor on Upwork because I like the previous portfolio. Plus offer was clear

Describe the project in detail and walk through the stages of the project.

Classical website design is refreshing.

How many resources from the vendor's team worked with you, and what were their positions?

Two

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Now we have design, and need to implement it with IT team

How effective was the workflow between your team and theirs?

I enjoy workflow. We have quick easy communication. And fst meaningful iteration - we achive progress after each.

What did you find most impressive or unique about this company?

That we iterate design to receive perfect work. Not many designers can do it.

Are there any areas for improvement or something they could have done differently?

They were great, and I would love to work with them again.

BACKGROUND

Please describe your company and your position there.

I am the owner of Appstarter. A small company that develops highly specialized mobile apps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire snig.digital?

To convert our client's proposal of informing about humidity and health into an elegant and easily understood app for laymen's use.

SOLUTION

How did you select this vendor?

We've worked successfully together before!

Describe the project in detail and walk through the stages of the project.

Snig.digital did a few rounds of initial prototyping in Figma. These were presented to our client who immediately grasped the brilliance of the design and green-lighted the implementation. Snig.digital did a great job of understanding the problem at hand and delivering solutions within the domain. Much to our client's satisfaction.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with one employee throughout the process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our client is very happy with the result.

How effective was the workflow between your team and theirs?

Very smooth. Communication was always quick and to the point.

What did you find most impressive or unique about this company?

Speed and understanding.

Are there any areas for improvement or something they could have done differently?

Not really.