SmartSites is a full-service digital marketing agency providing SEO, paid advertising, and conversion-focused web design services for businesses across the United States. With more than 1,000 5-star reviews and recognition as a nine-time Inc. 5000 fastest-growing company (2017–2025), SmartSites partners with small to mid-sized businesses seeking scalable digital growth.
The agency is a Google Premier Partner and Facebook Marketing Partner, credentials awarded based on performance, ad spend, and certification standards.
Impact at a Glance
Achieved ROAS >10 through ongoing Google Ads and Meta Ads management for a supplements retailer.
Cut Google Ads CPC from an estimated $10 to under $3 within the first two days live.
Doubled Shopify website sales each year post-launch for an air conditioning distributor.
Doubled PPC reach each year through continuous Google advertising optimization.
Generated new leads and conversions via Google and Facebook Ads campaigns for a merchant services provider.
Core Capabilities
Search Engine Optimization (SEO)
On-page and technical SEO
Local SEO and multi-location optimization
National SEO campaigns
Paid Advertising
Google Ads management (Search, Display, Shopping)
Paid social advertising (Meta and related platforms)
Campaign optimization focused on cost efficiency and lead quality
Web Design and Development
Conversion-focused website design
UX improvements
Website redesigns aligned with SEO and paid media strategy
Awards and Recognitions
Google Premier Partner
Facebook Marketing Partner
Nine-time Inc. 5000 fastest-growing company
1,000+ verified 5-star reviews
Best For
Small to mid-sized businesses seeking full-service digital marketing
Companies wanting SEO and paid media managed under one partner
Brands prioritizing proven processes and large-scale review credibility
Businesses scaling online lead generation or ecommerce revenue
Not For
Highly experimental or niche marketing initiatives
Large-scale enterprise digital transformation programs
Technical-only engagements unrelated to marketing performance
SmartSites offers competitive pricing and strong value for cost, delivering effective PPC and SEO services. Clients report significant ROI, with measurable outcomes including increased leads and conversions. Their project management is praised for responsiveness and timely communication, though some clients desire faster turnaround times.
Clients consistently highlighted SmartSites' responsiveness and professionalism. The team is praised for their timely communication, ability to address client needs promptly, and their dedication to maintaining positive client relationships.
Issues with Communication and Deliverables
Some clients reported issues with communication and deliverables, particularly in relation to project timelines and responsiveness. These challenges suggest areas for improvement in ensuring consistent client satisfaction.
Supportive and Knowledgeable Account Managers
Clients appreciate the support and knowledge provided by SmartSites' account managers. These managers are described as proactive, attentive, and instrumental in driving project success.
Strong Project Management Skills
SmartSites is commended for their strong project management skills, keeping clients informed through regular updates and meetings. Their ability to deliver work on time and maintain clear communication is consistently praised by clients.
Expertise in SEO and PPC
SmartSites demonstrates a strong understanding of SEO and PPC, helping clients achieve higher search rankings and improved ad performance. Their technical knowledge and strategic approach are frequently highlighted as strengths.
High Return on Investment (ROI)
Several clients reported a significant increase in ROI from their advertising campaigns managed by SmartSites. The team effectively optimizes ad spend and provides strategic recommendations, resulting in improved financial performance.
"We're impressed by their communication skills and the dedication of their managers."
Apr 4, 2023
Marketing Director, Sustainable Apparel Company
Anonymous
Verified
Other industries
San Francisco, California
1-10 Employees
Online Review
Verified
SmartSites is managing the PPC campaigns of a sustainable apparel company.
The client is happy with SmartSites' services. The team manages the engagement well by having excellent communication skills. Their resources solve problems easily and are always responsive to the client's needs. They offer thoughtful ideas and unique perspectives, further impressing the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the marketing director of (a/an) Design
Describe what your company does in a single sentence.
sustainable apparel
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
PPC
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
High ratings
Describe the scope of work in detail. Please include a summary of key deliverables.
PPC management
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
ROAS
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We love our AM Anthonthy and AM2 Benton. They have excellent communication skills. They are total problem solvers and always quick to respond to our questions with thoughtful answers and unique perspectives. I would certainly recommend SmartSites based on our experience with this duo!
What was your primary form of communication with SmartSites?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
We're impressed by their communication skills and the dedication of their managers.
Are there any areas for improvement or something Smartsites could have done differently?
we didn't love our Seo experience
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO for Healthcare Software Dev Company
Business ConsultingCustom Software DevelopmentPay Per ClickSearch Engine OptimizationWeb Design
Confidential
Apr. 2022 - Apr. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very understanding of our company's needs."
Apr 4, 2023
Marketing Coordinator, Vicert
Ana Bera
Verified
Other industries
San Francisco, California
51-200 Employees
Online Review
Verified
SmartSites managed SEO for a healthcare software dev company. The team was responsible for the technical setup of the client's site, UI/UX audit, and PPC work.
With SmartSites, the client saw impressive results in site traffic and PPC. They delivered on time and provided all the assistance needed. Virtual meetings and regular email updates ensured a smooth workflow. Customers can expect an agile team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing Coordinator of Vicert
Describe what your company does in a single sentence.
We build healthcare software.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
SEO
UX/UI
Consulting
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
Great culture fit
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
We needed someone to help us with the technical setup of our site and guide us through the latest SEO tips, as well as have a UX/UI audit and help with PPC. We are a small team and needed assistance with large and complex analyses of our site.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Great results in site traffic and PPC
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They delivered everything on time and were a pleasure to work with. They were very understanding of our company's needs and provided us with all the guidance and assistance we needed.
What was your primary form of communication with SmartSites?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their agility and quick understanding of how we work and how they adapted to that.
Are there any areas for improvement or something SmartSites could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & IT Services for Disability Community Publication
IT Managed ServicesSearch Engine Optimization
Confidential
Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are diligent in completing tasks as quickly and efficiently as possible."
Mar 31, 2023
Owner, AmeriDisability
Sheila Mahan
Verified
Media
Orlando, Florida
1-10 Employees
Online Review
Verified
SmartSites provides IT and SEO services for a disability community online publication. The team fixes SEO- and technology-related issues that the client's website faces.
The client's website has been faster and more responsive; its technical issues have also been fixed, thanks to SmartSites. Their resources have excellent SEO and project management knowledge. They also provide constant updates and are always responsive. These qualities make them an outstanding team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of AmeriDisability
Describe what your company does in a single sentence.
Online publication that provides news and resources for the disability community and seniors.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
Fix SEO related issues
Fix technical issues that were causing the site to be slow
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
SmartSites have provided outstanding IT and SEO services.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Technical issues fixed.
Faster and more responsive site.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Katie and the entire team have been a game changer for my website! They have provided outstanding SEO and project management services. Katie provides constant updates and is very responsive to any questions or issues I have. SmartSites is an outstanding company!
What was your primary form of communication with SmartSites?
Virtual Meeting
What did you find most impressive or unique about this company?
Katie and the team at SmartSites are very responsive. They are diligent in completing tasks as quickly and efficiently as possible.
Are there any areas for improvement or something SmartSites could have done differently?
Nope! SmartSites has exceeded all my expectations!
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO & Google Ads Campaign for Junk Removal Company
AdvertisingPay Per Click
Less than $10,000
Mar. - Apr. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They had amazing communication, and they educate you throughout, with clear plans and execution!"
Mar 29, 2023
Owner, Lansing Junk Removal
Scott Toupin
Verified
Other industries
Lansing, Michigan
1-10 Employees
Online Review
Verified
SmartSites was hired by a junk removal company to manage their Google Ads campaign. The goal was to improve conversion rates and drive more traffic to the website.
Thanks to SmartSites; efforts, the client's conversion rates improved, and they received more calls because of the successful Google ads. The team had a clear plan for the project and executed them perfectly as well. Moreover, they communicated their progress transparently with the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Lansing Junk Removal
Describe what your company does in a single sentence.
We remove old stuff and give it a new life, through our Free & Cheap Store.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
Improve our Google Ads Campaigns
Get more clients
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
High ratings
What was the size of SmartSites’s team?
300
Describe the scope of work in detail. Please include a summary of key deliverables.
Research and improve our Google Ads and campaigns. Lower conversion rates. Drive more traffic to call us.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Conversion Rate
Calls from Google Ads
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They had amazing communication, and they educate you throughout, with clear plans and execution!
What was your primary form of communication with SmartSites?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Clear presentation of the strategy and action in which they did.
Are there any areas for improvement or something SmartSites could have done differently?
Not at all.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO Services for Online Jewelry Store
Search Engine Optimization
Less than $10,000
Jan. - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their services were great."
Mar 29, 2023
Owner, Marc Quin
Marcus Quinones
Retail
Orlando, Florida
1-10 Employees
Online Review
SmartSites provided SEO services for an online jewelry store. This mainly involved content creation and optimization and backlinking. The goal was to drive more traffic to the client's website.
The client was happy with SmartSites' services. The team delivered quality and timely work while accommodating any sudden requests along the way. Better scheduling could've improved their efficiency, but they still provided satisfactory outputs that aligned with the client's requirements.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Marc Quin
Describe what your company does in a single sentence.
Online Jewelry Store
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
SEO
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
High ratings
Company values aligned
Describe the scope of work in detail. Please include a summary of key deliverables.
SmartSites created content and optimized my existing layout to drive more traffic to my website. They provided web pages, blogs, graphics, and back link services that i couldn't have done on my own.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
added pages
added blogs
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Content was delivered on their scheduled delivery dates. All revisions were made swiftly and according to my requirements.
What was your primary form of communication with SmartSites?
Virtual Meeting
Email
Messaging App
What did you find most impressive or unique about this company?
I liked that they include some front end development hours in their package.
Are there any areas for improvement or something SmartSites could have done differently?
I think they can improve on the speed of delivery. Other than that, their services were great.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Google Ads & PPC Campaigns for Clothing Company
AdvertisingConversion OptimizationDigital StrategyEcommerce MarketingPay Per ClickSocial Media MarketingVideo Marketing
Confidential
Nov. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"I'm extremely pleased and proud to work with Isaah and Smart Sites."
Mar 25, 2023
Director of Marketing, Clothing Company
Don Macleod
Other industries
Passaic, New Jersey
11-50 Employees
Online Review
SmartSites provides PPC management services for a clothing company. The team has audited the client's PPC campaigns and manages their Google Ads, Facebook Ads, and Instagram campaigns.
SmartSites has designed profitable PPC campaigns that have delivered 8x ROAS. The team has managed the project effectively and communicated openly. They're knowledgeable and down to earth, which makes for a good partnership.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Marketing of a clothing company.
Describe what your company does in a single sentence.
Woman's and teens modest clothing via retail stores and e-commerce websites
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
Take control of all Google PPC management of ads
Take over our FB/Instagram ad accounts
SOLUTION
How did you find SmartSites?
Referral
Why did you select SmartSites over others?
High ratings, Close to my geographic location, Great culture fit, Referred to me
What was the size of SmartSites’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Isaah of Smart Sites took over our Google Ads account in the 4th quarter if 2022. He did so well at setting up our campaigns and delivering a impressive AROS that he recently took over our FB/Insta and within a couple of weeks the campaign was delivering 8x ad spend. I'm extremely pleased and proud to work with Isaah and Smart Sites.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Audit PPC
Scale up on over performing campaigns
Eliminate poor performing campaigns
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Fantastic project management and communication. Again, Isaah is a fantastic partner designing effective and profitable campaigns
What was your primary form of communication with SmartSites?
Virtual Meeting, Email or Messaging App
What did you find most impressive or unique about this company?
How talented and down to earth the company and its employees are
Are there any areas for improvement or something SmartSites could have done differently?
Nope
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Fantastic company with great a great team
SEO & PPC Services for Ocean Tours Company
Pay Per ClickSearch Engine OptimizationWeb Design
$10,000 to $49,999
Nov. 2022 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"I appreciated the communication and the tracking of everything."
Mar 24, 2023
Department Manager, Ocean Tours Company
Anonymous
Verified
Hospitality & leisure
Lahaina, Hawaii
11-50 Employees
Online Review
Verified
SmartSites provides ongoing SEO and PPC services for an ocean tours company. The team's goal is to increase the client's keyword ranking, direct bookings, and online presence.
SmartSites' efforts have led to an increase in direct bookings and lead conversions from PPC for the client. The team tracks the keywords' performance and communicates effectively. Moreover, SmartSites is attentive and strives to understand the client's needs and resolve concerns.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am a department Manager of (a/an) Hospitality & leisure
Describe what your company does in a single sentence.
Ocean Tours
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
Increase keyword ranking
Increase direct bookings
Increase online presence
SOLUTION
How did you find SmartSites?
Online Search
Clutch Site
Why did you select SmartSites over others?
Company values aligned
What was the size of SmartSites’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Increasing our online presence through SEO and PPC
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increase of direct bookings
Keyword tracking
Conversions from PPC
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Some items were delivered later/projects started a few weeks later than was originally communicated- the ads had a bit of a delay at first with the transition and misunderstanding about branding artwork that could be used, but the results were still effective so it did not interfere at this point with our goals.
What was your primary form of communication with SmartSites?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I appreciated the communication and the tracking of everything-Kelly and Isaah are attentive and did their best to understand my goals and resolve my concerns
Are there any areas for improvement or something SmartSites could have done differently?
Including a portal that shows graphs/tracking of keywords that are updated weekly so the client can watch the trends by just logging into the software.
RATINGS
5.0
"I believe alot has to do with the team- Kelly and Isaah have been great to work with"
Quality
5.0
Service & Deliverables
"So far our goals are being worked towards with some measurable outcomes already"
Schedule
4.5
On time / deadlines
"I had to do a bit of follow up on some web site changes and the start of the ads campaigns timeline"
Cost
5.0
Value / within estimates
"Our return has been successful so far on the investment"
Willing to Refer
5.0
NPS
"Experience has been professional and effective this far
Advertising & Marketing for Consumer Law Firm
AdvertisingPay Per ClickSearch Engine OptimizationWeb Design
Confidential
Jan. - Feb. 2023
4.5
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"We were very happy with the engagement with SmartSites."
Mar 24, 2023
Manager, Consumer Law Firm
Anonymous
Verified
Legal
Las Vegas, Nevada
11-50 Employees
Online Review
Verified
SmartSites provided advertising and marketing services for a consumer law firm. They managed their Google ads and ad spending and provided strategies to increase leads.
SmartSites’ efforts increased the volume and quality of leads, meeting expectations. They were attentive, insightful, and cooperative, leading to seamless project management. Further, they collaborated efficiently through virtual meetings. Their dedication and skills stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of (a/an) Legal
Describe what your company does in a single sentence.
Consumer Law Firm
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
Increase lead volume
Increase lead quality
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
High ratings
Good value for cost
What was the size of SmartSites’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SmartSites took over from a previous company, updated our Google, and Adspend, and informed us what needs to be done to increase lead volume, google showing, etc.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Increased Volume and quality
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project management has been great, very attentive, gives us advice of what needs to be done, regular researching and letting us know how we can do better in increasing business
What was your primary form of communication with SmartSites?
Virtual Meeting
What did you find most impressive or unique about this company?
Having a dedicated specialist specific to each need.
Are there any areas for improvement or something SmartSites could have done differently?
We were very happy with the engagement with SmartSites and have no complaints.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Google Ad Campaigns for Motorsports Company
AdvertisingSearch Engine Optimization
Confidential
Jan. 2022 - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have great attention to detail and updates on our sales."
Mar 24, 2023
COO, DDP Motorsports
Jordan Ensminger
Verified
Automotive
Taylor, Texas
1-10 Employees
Online Review
Verified
SmartSites was hired by a motorsports company to help with their Google Ad campaigns. The goal is to increase the company's sales.
Thanks to SmartSites team’s efforts, the client was pleased with the outcome of the engagement. The team delivered the project on time and immediately responded via email. Their attention to detail was impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the COO of DDP Motorsports
Describe what your company does in a single sentence.
We offer aftermarket and oem parts for vehicles and install them for customers who choose to utilize our other services.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
Create more sales
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
High ratings, Great culture fit, Good value for cost
What was your primary form of communication with SmartSites?
Email or Messaging App
Describe the scope of work in detail. Please include a summary of key deliverables.
We have needed help creating ads and making sales on Google
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Sales
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes they delivered items on time and responded almost instantly via email.
What did you find most impressive or unique about this company?
They have great attention to detail and updates on our sales.
Are there any areas for improvement or something {provider_name} could have done differently?
Not that we see.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
SEO Services for Dating Site Network
Search Engine Optimization
$10,000 to $49,999
Aug. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their customer service and business reputation are their strengths."
Mar 24, 2023
Executive, Matchmakers Inc
Anonymous
Other industries
Eureka Springs, Arkansas
11-50 Employees
Online Review
SmartSites provides ongoing on- and off-site SEO services for a dating platform. Thanks to their help, the client has addressed poor backlinking practices and other unsuccessful SEO campaigns.
SmartSites has completed a comprehensive offsite backlink audit and removed unfavorable backlinks. They've also listened to the client's feedback and quickly took action to resolve any issues. The client hopes they continue to monitor projects regularly and appreciates their professionalism. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Introduce your business and what you do there.
We run a network of Mainstream and Niche Dating Websites and Applications.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address?
Ongoing SEO Services
SOLUTION
What was the scope of their involvement and team dynamic?
To Provide us with on-site and off-site SEO.
What's the status of this engagement?
Smartsites has Managed to work with us resolving all SEO Related issues, due to poor backlinking practices.
How did your relationship with your partner evolve?
Our Relationship with SmartSites has improved due to their efforts in addressing poor backlinking practices either by them our in a negative SEO attempt against our business.
RESULTS & FEEDBACK
How was their project management handled?
Once they noticed how unhappy we were they quickly took action to fix all issues. I would say professionally.
How did they address challenges?
They ran a full offsite backlink audit and disavowed negative backlinks.
What were their strengths?
Their customer service and business reputation are their strengths.
In what ways can they improve?
The way they can improve is to double-check backlinks to customer websites. And run ongoing monitoring of any and all such services.
What advice do you have for clients with similar needs to yours?
I would advise all online businesses to keep a close eye on their backlink profile while using this company or others.
UPDATED REVIEW
This review was published on March 8, 2023.
Executive, Matchmakers Inc
Social Networking
11-50 Employees
Eureka Springs, Arkansas, United States
$10,000 to $49,999
Aug 2022 - Feb 2023
Project summary:
A dating site network has hired SmartSites for SEO services. The team has been tasked with managing SEO campaigns for one of the client's niche dating sites.
Feedback summary:
SmartSites SEO efforts have resulted in search engine penalties. Their deceptive practices have caused the client's brand to be removed from a major search engine. The client has been dissatisfied with their poor project management skills and questionable practices.
BACKGROUND
Please describe your company and position.
I am an executive at Matchmakers Inc
Describe what your company does in a single sentence.
Matchmakers Inc Runs a Network of Dating Sites.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire SmartSites to accomplish?
SEO
SOLUTION
How did you find SmartSites?
Online Search
Why did you select SmartSites over others?
High ratings
What was the size of SmartSites’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
SEO Services of one of our niche dating sites.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Deceptive Practices
search engine penalties
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Poor Project Management, I would like my money back as the deceptive practices have caused our brand to be removed from a large search engine.
What was your primary form of communication with SmartSites?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I have found nothing impressive about them.
Are there any areas for improvement or something SmartSites could have done differently?
I would say maybe not outsourcing link building and out reach.
Star Ratings
Overall rating: 0.5 search engine penalties
Quality: 0.5 deceptive practices
Cost: 0.5 search engine penalties
Schedule: 0.5 deceptive practices
Willing to refer: 0.5 Stay Away from this company
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
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357 Reviews
Packages we offer:
Expand brand awareness with smarter💡 SMM services
We’ve published thousands of posts to over 250k followers. Read what businesses like you have said in our over 1,000 5-star reviews online. We work with Facebook, Twitter, Instagram, LinkedIn, TikTok, and Pinterest. Call ☎️ 201-870-6000 for a free consultation.
Small
$1,250
/month
😍 Number of Social Media Platforms: 4
💯 Custom Social Media Strategy
📅 Content Calendar & Posts
💡 Dedicated Social Media Specialist
Medium
$2,500
/month
😍 Number of Social Media Platforms: 4
💯 Custom Social Media Strategy
📅 Content Calendar & Posts
💲 Boosted Posts Management
📢 Community Engagement
Large
$4,000
/month
😍 Number of Social Media Platforms: 4
💯 Custom Social Media Strategy
📅 Content Calendar & Posts
💲 Boosted Posts Management
📢 Community Engagement
Features
Small
$1,250
/mo
Medium
$2,500
/mo
Large
$4,000
/mo
😍 Number of Social Media Platforms
4
4
4
💯 Custom Social Media Strategy
📅 Content Calendar & Posts
💲 Boosted Posts Management
–
📢 Community Engagement
–
💡 Dedicated Social Media Specialist
Small
$1,250
/mo
😍 Number of Social Media Platforms
4
💯 Custom Social Media Strategy
📅 Content Calendar & Posts
💲 Boosted Posts Management
–
📢 Community Engagement
–
💡 Dedicated Social Media Specialist
Medium
$2,500
/mo
😍 Number of Social Media Platforms
4
💯 Custom Social Media Strategy
📅 Content Calendar & Posts
💲 Boosted Posts Management
📢 Community Engagement
💡 Dedicated Social Media Specialist
Large
$4,000
/mo
😍 Number of Social Media Platforms
4
💯 Custom Social Media Strategy
📅 Content Calendar & Posts
💲 Boosted Posts Management
📢 Community Engagement
💡 Dedicated Social Media Specialist
Build a foundation of growth with 💡 SEO services
We generate millions of visitors and sales monthly through organic search. Read what businesses like you have said in our over 1,000 5 star reviews online. Call ☎️ 201-870-6000 for a free consultation.
Small
$2,600
/month
📝 Content Writing & Blogging
🔗 Link Building
💻 Onsite SEO
👨💻 Technical Audit & Fixes
💡 Dedicated Project Manager
Medium
$3,900
/month
📝 Content Writing & Blogging
🔗 Link Building
💻 Onsite SEO
👨💻 Technical Audit & Fixes
💡 Dedicated Project Manager
Large
$5,200
/month
📝 Content Writing & Blogging
🔗 Link Building
💻 Onsite SEO
👨💻 Technical Audit & Fixes
💡 Dedicated Project Manager
Features
Small
$2,600
/mo
Medium
$3,900
/mo
Large
$5,200
/mo
📝 Content Writing & Blogging
🔗 Link Building
💻 Onsite SEO
👨💻 Technical Audit & Fixes
💡 Dedicated Project Manager
Small
$2,600
/mo
📝 Content Writing & Blogging
🔗 Link Building
💻 Onsite SEO
👨💻 Technical Audit & Fixes
💡 Dedicated Project Manager
Medium
$3,900
/mo
📝 Content Writing & Blogging
🔗 Link Building
💻 Onsite SEO
👨💻 Technical Audit & Fixes
💡 Dedicated Project Manager
Large
$5,200
/mo
📝 Content Writing & Blogging
🔗 Link Building
💻 Onsite SEO
👨💻 Technical Audit & Fixes
💡 Dedicated Project Manager
Get more results for less with💡PPC services
We generate thousands of leads and millions of sales each month. Read what businesses like you have said in our over 1,000 5 star reviews online. Call ☎️ 201-870-6000 for a free consultation.
Small
$750
/month
🎯 Competitor & Keyword Research
📝 Ad Copy & Creative
📈 Ongoing Optimization
🎨 Landing Page Design
💡 Dedicated PPC Analyst
Medium
$750
/month
🎯 Competitor & Keyword Research
📝 Ad Copy & Creative
📈 Ongoing Optimization
🎨 Landing Page Design
💡 Dedicated PPC Analyst
Large
$750
/month
🎯 Competitor & Keyword Research
📝 Ad Copy & Creative
📈 Ongoing Optimization
🎨 Landing Page Design
💡 Dedicated PPC Analyst
Features
Small
$750
/mo
Medium
$750
/mo
Large
$750
/mo
🎯 Competitor & Keyword Research
📝 Ad Copy & Creative
📈 Ongoing Optimization
🎨 Landing Page Design
💡 Dedicated PPC Analyst
Small
$750
/mo
🎯 Competitor & Keyword Research
📝 Ad Copy & Creative
📈 Ongoing Optimization
🎨 Landing Page Design
💡 Dedicated PPC Analyst
Medium
$750
/mo
🎯 Competitor & Keyword Research
📝 Ad Copy & Creative
📈 Ongoing Optimization
🎨 Landing Page Design
💡 Dedicated PPC Analyst
Large
$750
/mo
🎯 Competitor & Keyword Research
📝 Ad Copy & Creative
📈 Ongoing Optimization
🎨 Landing Page Design
💡 Dedicated PPC Analyst
Our Story
SmartSites was founded in 2011 by brothers Alex and Michael Melen, who built the company with a shared passion for all things digital. They grew it into one of America's fastest-growing companies by focusing on delivering real results and exceptional customer service. SmartSites specializes in full-service digital marketing: website design, SEO, PPC, social media, and email marketing. With over 1,000 5-star reviews online, SmartSites is known as America's best rated digital marketing agency.
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