Smart Solutions

BACKGROUND

Please describe your company and your position there.

I am chief operating officer from digital marketing agency Wedex. Our team specializes in developing complex websites, SEO, SMM, PPC, Web-analysis.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions?

We have a large staff of different types of specialists. Most of them work as individual entrepreneurs, we aimed to find a company that would help with the support of all types of our employees.

SOLUTION

How did you select this firm and what were the deciding factors?

We knew about their skills because they’ve been doing the same for our partners for a long time.

Describe the project in detail and walk through their service package.

We were in need of a reliable contractor to help our employee with all the accounting. We needed support 24/7. Furthermore, we need to optimize taxes and to make all types of accounting correctly. They analyzed our taxed history, after they found the best way to make everything perfect according to law and saved us a lot of money.

How many resources from the vendor's team worked with you, and what were their positions?

It was Maryna, BPO Product Manager department, and her team

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

I can’t say how much, but we are saving a lot of money each month…

How effective was the workflow between your team and theirs?

The project management is excellent. They’re a great team and are very organized.

What did you find most impressive or unique about this company?

Expertise. Smart Solutions are really masters of their craft.

Are there any areas for improvement or something they could have done differently?

No, I can't think of any right now.

BACKGROUND

Please describe your company and your position there.

I’m CEO Komanda. We help owners of small and medium businesses to launch effective sites based on WordPress

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions?

Tech Recruitment. I need an HR-provider who can find me 2 Middle WP-developers and 1 Senior.

SOLUTION

How did you select this firm and what were the deciding factors?

I didn’t know about Smart Solutions before. We used to find WP-Developers by ourselves. But when we got a new Project, we faced a situation when we needed 3 new people in a short time. I asked a few Partners and they strongly recommended Smart Solutions.

Describe the project in detail and walk through their service package.

Smart Solutions is truly professional. They communicated very fast. I noticed they analyzed and established a profile of candidates scrupulously. After that they selected the best specialists so we were onboarded a new employee after 2 weeks. During month, they found for us another 2 specialists.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 3 people: HRD, HR-manager, Project-manager

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Yes. We didn’t look for another HR-provider or recruitment agency. We were totally satisfied with Smart Solutions

How effective was the workflow between your team and theirs?

It was really fast. 1 position was closed in 2 weeks, and other during month after

What did you find most impressive or unique about this company?

Speed. And also scrupulousness. They are really know what they do

Are there any areas for improvement or something they could have done differently?

I don’t know. Maybe it’s emotionally answer, but I still impressed by Smart Solutions.

BACKGROUND

Please describe your company and your position there.

I’m CEO Web-Systems Solutions. We are E-Commerce Shopify and a WordPress development company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions?

I need IT Staff Augmentation. I need a Partner who can help us very quiсkly to find 5 Developers for our new Project.

SOLUTION

How did you select this firm and what were the deciding factors?

Smart Solutions has a reputation of reliable Partner, and I was looking for a company, which has specialists, who can strengthen my team for new Project.

Describe the project in detail and walk through their service package.

It was fast communication. We signed an agreement in a few days and started to work. Big advantage of Smart Solutions is that its HR team was ready to help Us any time. They consulted us on questions of onboarding. And helped in the accounting and administration sphere.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 4 people: HRD, 2 HR-managers, Product manager of BPO Dept

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

100% Success. We got everything we wanted in a short time.

How effective was the workflow between your team and theirs?

As I said before, they were ready to help any time. Also, they consulted Us in questions of accounting and administration. It was valuable.

What did you find most impressive or unique about this company?

Smart Solutions was a reliable partner, and I will contact them again when I need to expand my team.

Are there any areas for improvement or something they could have done differently?

They are really cool, I don’t know what they can do better.

BACKGROUND

Please describe your company and your position there.

Head of Relationships with External Recruitment Sources in a global software engineering firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions HR provider?

We are actively hiring in Kazakhstan at the top of demand period we've involved the Smart Solutions, recruitment team.

SOLUTION

How did you select this firm and what were the deciding factors?

The Smart Solutions company has a top reputation level across similar ones.

Describe the project in detail and walk through their service package.

We actively cooperated with the Smart Solutions team in searching for top-notch technical and non-technical specialists.

How many resources from the vendor's team worked with you, and what were their positions?

6 people

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We received a large pipeline of candidates who were interested in cooperating with our company and met all the requirements of our positions.

How effective was the workflow between your team and theirs?

Quite effective! The team members were always in touch with us.

What did you find most impressive or unique about this company?

They can find all types of best specialists in the market.

Are there any areas for improvement or something they could have done differently?

I'm sure these decisions need to be escalated only from the company management side.

BACKGROUND

Please describe your company and your position there.

I am the CTO of IT startup One Click (Israel). We are a Computer Help service company focused on newcomers/retirees. That is, if there are technical problems, our specialist connects remotely and solves these problems.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions HR provider?

We launch projects from the field of software and technology. Our company is quite young. To ensure that our startup would work to its full potential, we were looking for a team of professionals. The main emphasis was finding a part of Ukraine's development team.

SOLUTION

How did you select Smart Solutions HR Provider and what were the deciding factors?

At the end of 2020, we planned the launch of the project and looked for a partner who would provide us with support for this launch. And at the beginning of 2021, we decided that we were going to work with Smart Solutions. We initially thought they would only pick us as a development team.

Still, after evaluating the advantages of working with them, we realized that we also needed an in-office support team.

Describe the project in detail and walk through the stages of the project.

We initially sought professionals in another country to optimize the project's cost but not lose quality. To do this, we needed not only to find a project team but also to provide it with everything it needed to work. We were starting from simple needs, such as office rent, to more complex ones, such as calculating and paying wages.

Describe the recruitment process in detail.

For the full launch of the project, we needed 10 developers and a support team of 20 professionals.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We successfully launched the project in February 2021, after 3 weeks of cooperation with the HR provider. We also developed a system of incentives for our employees. Smart Solutions undertook all the work with benefits for the team. Most of the team is still cooperating with us.

We have replaced several employees from our support team during the project; our partners also supported the entire process.

How effective was the workflow between your team and theirs?

Our communication was very effective. Already at the first meeting, we identified priorities and vectors of work. On the 10th day, we looked at options for locations for our future office. We formed a team fully in 3 weeks. In my opinion, this is a great result, which confirms the company's professionalism.

What did you find most impressive or unique about this company?

I am impressed with the team's speed with which we've launched the project. I thought that only startups could launch so quickly. A nice bonus was a month of free accounting support for our developers.

Are there any areas for improvement or something they could have done differently?

We continue working with Smart Solutions to confirm that the company is trustworthy. We give our partners recommendations on how to improve the work process. In our opinion, this approach is the only right one because what needs to be improved in our case will seem appropriate to someone else.