Name: Smart Solutions
Address: 120 Saksahanskoho Street, Kyiv, Ukraine, 02000, UA
Telephone: +38 (073) 025 3056
Price range: $25 - $49
Rating: 5.0

Scaling global teams: recruitment, EOR & BPO

Smart Solutions operates as a comprehensive ecosystem of outsourcing services for international companies. With 17 years of proven expertise, we specialize in Recruitment, Business Process Outsourcing (BPO), and Employer of Record (EOR) services. We deliver strategic talent acquisition, back-office setup, and comprehensive accounting solutions for global companies expanding across Eastern Europe and Central Asia.

Services:
Recruitment
Tech Recruitment
Launch R&D offices
EOR
Payroll & Accounting
ODC
BPO
Back Office
Outsourcing IT infrastructure

Mission:
Smart Solutions increases corporate efficiency by providing modern tools and exceptional talent. Our core philosophy driving continuous improvement is simple: changing people's lives for the better.

Our values:
The Person always remains the basis of our values happy employee, a trusted professional who enjoys the work.
Smart Solutions is the leading provider of outsourcing services and human resource management since 2009.
Our company is among the fastest-growing businesses in Europe (Inc.5000).

Our Company in Numbers:
17+ years of experience
600+ staff employees
3000 outstaff employees
500+ regular clients
7 International offices
25+ regional offices

Min project size
$1,000+
Hourly rate
$25 - $49 / hr
Employees
250 - 999
Locations
Kyiv, Ukraine
Year founded
Founded 2009
Languages
Timezones

Service Lines

Recruiting: 80%
Back Office Outsourcing: 10%
Employer of Record (EOR) Services: 10%

Select Focus Area

Back Office Outsourcing

Payment Processing: 100%

Industries

Consumer products & services: 35%
Information technology: 20%
Automotive: 15%
Retail: 15%
Gaming: 10%
Medical: 5%

Clients

Midmarket ($10M - $1B): 60%
Enterprise (>$1B): 30%
Small Business (<$10M): 10%

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $25 - $49 /hr

Rating for cost 5 /5

What Clients Have Said

Smart Solutions offers good value for cost, with clients noting their competitive pricing and effective service delivery. They have successfully managed diverse projects, often completing hiring and onboarding efficiently within tight timelines, while ensuring high-quality results.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 18 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Smart Solutions Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 5.0
Willing to Refer 5.0

Top Mentions

Review Highlights

Potential for Marketing Enhancement

Despite their high-quality services, some clients feel Smart Solutions could benefit from increased marketing efforts to enhance their visibility and showcase their capabilities to a broader audience.
Strong Project Management Skills

Clients appreciate Smart Solutions' disciplined project management, characterized by timely deliveries, clear communication, and responsiveness to evolving client needs, particularly in time-sensitive projects.
High-Quality Customer Service

Clients frequently note Smart Solutions' excellent customer service, marked by effective communication, a client-centered approach, and a commitment to understanding and fulfilling client needs.
Valuable HR and Back Office Support

Their HR and back office support services, including recruitment, bookkeeping, and administrative assistance, are highly valued by clients for their efficiency and ability to reduce operational burdens.
Successful Staff Augmentation

Smart Solutions effectively provides staff augmentation services, quickly supplying qualified IT professionals and other specialists to meet client demands, and maintaining a seamless integration with existing teams.
Excellence in IT and Cybersecurity Support

Clients commend Smart Solutions for their high reliability in IT and cybersecurity support, maintaining strict data security protocols, and effectively mitigating cyber risks. Their 24/7 support and proactive approach are particularly appreciated.

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Smart Solutions Reviews

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Employer of Record (EOR) Services HR Outsourcing Recruiting
Confidential
July 2022 - July 2026

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"It is rare to find a partner who can balance both speed and precision so effectively."

Jul 16, 2026

Business Partner, Unilever Ukraine LLC

Anonymous

Consumer products & services
Ukraine
51-200 Employees
Online Review

Smart Solutions provides recruitment and HR management services for a consumer goods company. The team sources qualified talent, manages the full recruitment cycle, and handles payroll processing.

Smart Solutions has helped the client achieve a fill rate of 85% or higher and optimize their time-to-fill metric to be under 100 days. The team is organized, reliable, and highly responsive. They adjust quickly to the client's shifting requirements and maintain clear communication.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a business partner of Unilever Ukraine LLC

Describe what your company does in a single sentence.

Unilever is a global leader in the Fast-Moving Consumer Goods (FMCG) sector, delivering products used by 3.4 billion people daily across more than 190 countries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Solutions to accomplish?

Achieve and consistently maintain a fill rate of 85% or higher to ensure all staffing needs are met without disrupting core business processes.
Optimize the recruitment cycle to keep the time-to-fill metric strictly under 100 days, securing swift access to qualified talent.
Guarantee the complete absence of operational mistakes in HR administration, payroll processing, and overall outsourced personnel management

SOLUTION

How did you find Smart Solutions?

Other

Why did you select Smart Solutions over others?

High ratings
Pricing fit our budget
Good value for cost
Company values aligned

How many teammates from Smart Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work: Smart Solutions was engaged to manage end-to-end recruitment and workforce administration for our operations. The project scope encompassed sourcing qualified talent for specialized and operational roles, acting as the Employer of Record (EOR) to assume full legal and administrative responsibility for the outsourced workforce, and executing comprehensive payroll processing. The engagement was designed to scale our workforce efficiently while completely offloading HR administration and compliance risks from our internal teams.

Key Deliverables:
Talent Acquisition Execution: Successfully managed the full recruitment cycle, consistently maintaining a Fill Rate (FR) of 85% or higher, and optimizing processes to keep the Time-to-Fill (T2F) strictly under 100 days.

EOR & Compliance Management: Assumed all legal employment liabilities for the outsourced staff, ensuring absolute compliance with regional labor regulations and mitigating any employment-related risks for our company.

Flawless Payroll Administration: Executed accurate and timely payroll processing—including wage calculations, tax deductions, and benefits distribution—achieving a continuous record of zero operational mistakes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement with Smart Solutions delivered clear, quantifiable results that directly supported our operational stability:

Consistent Fill Rate (FR): Achieved and maintained a fill rate exceeding 85%, ensuring our workforce consistently met dynamic business demands and operational targets.

Accelerated Time-to-Fill (T2F): Optimized talent acquisition processes kept the time-to-fill metric strictly under 100 days, allowing for rapid scaling and minimizing productivity loss.

Zero Operational Mistakes: Delivered flawless Employer of Record (EOR) and payroll execution, maintaining perfect regulatory compliance and a complete absence of administrative or financial errors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was organized and reliable. Smart Solutions delivered everything on time, which was essential for keeping our payroll and EOR compliance on track. They were also highly responsive to our needs. Whenever our hiring requirements shifted, their team quickly adjusted the recruitment process, solved issues without delay, and maintained clear, straightforward communication.

What was your primary form of communication with Smart Solutions?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was their ability to scale recruitment quickly without compromising on administrative accuracy. Even with high hiring volumes and tight deadlines, they maintained a strict zero-error record in payroll and full compliance in EOR. It is rare to find a partner who can balance both speed and precision so effectively.

Are there any areas for improvement or something Smart Solutions could have done differently?

Nothing critical. However, providing a real-time digital dashboard for payroll and EOR metrics could be a good improvement. Their reports were always accurate and delivered on time, but having access to more automated analytics would make tracking even easier.

RATINGS

5.0

HR Consulting
Less than $10,000
Apr. 2021 - Oct. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Smart Solutions always ensures that their employees, partners, and clients feel equally comfortable cooperating."

Oct 28, 2022

CEO, Site24

Katerina Zolotaryova

Advertising & marketing
Kyiv, Ukraine
1-10 Employees
Online Review
Verified

Smart Solutions helped a digital marketing agency find seven specialists to work on their project. The team asked the firm about their requirements. Their resources started searching for specialists from there.

The company achieved their project goals. Smart Solutions hired great specialists and gave them everything they needed for the project. The team's workflow was great. They had great communication skills, making the collaboration smooth and seamless. Overall, their resources delivered quality work.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a digital-marketing agency Site24. We deduce the websites in the top search engines, analyze competitors' sites and help attract new customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions?

We were looking for 7 specialists. We needed to provide the project with different specialists.

SOLUTION

How did you select this firm and what were the deciding factors?

We have been working with Smart Solutions for 1.5 years. From time to time, we look for different specialists for our projects.

Describe the project in detail and walk through their service package.

We needed to staff a team for our new project. We found the specialists we needed during the project and provided them with everything they needed to work on the project.

How many resources from the vendor's team worked with you, and what were their positions?

We worked primarily with a dedicated project manager who was in charge of our project. He provided us with all the information we needed and answered our questions. We also communicated with 2 sourcers and a headhunter of the company, who asked clarifying questions and provided us with extended information about the candidates. They also participated in conducting interviews with candidates.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

During the cooperation with Smart Solutions, we have achieved the project goals. They selected the necessary specialists, employed them, and provided them with everything necessary for work. The company continues to cooperate with us and provides services to advise employees on accounting and legal issues.

How effective was the workflow between your team and theirs?

We have cooperated with Smart Solutions for six months, establishing communication. We quickly found a common language, thanks to which we launched our latest project without any obstacles.

What did you find most impressive or unique about this company?

Teamwork on projects of varying complexity is always impressive. Smart Solutions always ensures that their employees, partners, and clients feel equally comfortable cooperating.

Are there any areas for improvement or something they could have done differently?

There are always growth areas. I think the Smart Solutions team knows what their growth areas are. For my part, I must say that they do our projects perfectly.

RATINGS

5.0

HR Consulting
Confidential
March 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Smart Solutions showed a great result – they found the right candidate for us in two weeks."

Sep 29, 2022

CEO, Business Pozyka

Anna Krupela

Financial services
Kyiv, Ukraine
201-500 Employees
Online Review
Verified

Smart Solutions HR provider helped a financial institution find a suitable candidate for the CIO position. Based on the client's criteria, the team provided a list of qualified candidates for interviews.

In just two weeks, Smart Solutions HR provider helped the client hire the right candidate for the role. Throughout the engagement, they communicated effectively with the client and the applicants. Future clients can expect a team that will go above and beyond to produce the best possible results.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a financial institution, providing loans to individuals and private entrepreneurs. It can be loaned for purchasing goods or equipment, business development or expansion, rent payment, repair of a car and equipment.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions HR provider?

We needed a person for the company's CIO position. This position assumes that he/she will oversee the people, processes, and technology in the company's IT organization to ensure that they deliver results that support business goals. So we wanted the candidate with developed hard and soft skills. But we had not much experience in the field of IT and could not do it on our own.

For the company, the main goal was to find the right person for the leadership position. He/she must understand the business's goals and adjust all IT processes to meet the company's needs.

SOLUTION

How did you select this vendor and what were the deciding factors?

I applied to Smart Solutions on the recommendation of a friend - a software company founder. As far as I know, Smart Solutions has successfully closed several vacancies for him. The company has a great reputation for finding C-level executives.

Describe the project in detail and walk through their service package.

To improve the process of the IT department, we decided to find someone to lead it. I have seen many examples where a new person has improved business processes and brought success to the company, so I turned to professionals to find a suitable candidate for the Director of Information Technology position.

At the first meeting with our account manager, we defined the basic criteria for the candidate. The list was impressive because the position required many skills. In the first week of our cooperation, we had several individual meetings with candidates. After 2 weeks, we hired a new CIO.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with an account manager. It was very comfortable to take all options from one person. She was involved end experienced.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have been working with our CIO for some time now and are satisfied with the results of his work. This means that Smart Solutions has completely covered our needs in this project.

How effective was the workflow between your team and theirs?

We and our new CIO are pleased with the communication with the Smart Solutions representatives. In their work with us, they showed terrific results and closed the needs of all the participants.

What did you find most impressive or unique about this company?

Hiring the right person usually takes months. But in our case, it was done in a couple of weeks. Smart Solutions showed a great result – they found the right candidate for us in two weeks.

Are there any areas for improvement or something they could have done differently?

We are confident that the company is constantly striving to do better. So we can only thank the team that worked with us and wish for the same results in other projects.

RATINGS

5.0

Business Consulting HR Consulting
$10,000 to $49,999
Dec. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We continue to work with Smart Solutions HR, adding people to our team as needed."

Aug 30, 2022

Founder, Twigames

Valerii Minenko

Gaming
Kyiv, Ukraine
11-50 Employees
Online Review
Verified

Smart Solutions HR is helping a game development studio set up their new office by creating a comfortable workspace and managing back office tasks. They're also recruiting additional members for the company.

Within three months, Smart Solutions HR has successfully set up a new office and found qualified talents to fill the required positions. The client is impressed by their human touch and customer focus. They also appreciate the vendor's effort to accommodate their needs at any time.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Game development studio

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions HR provider?

We need to set up a new office for our team and also hire additional people for it. We had to do it quickly and efficiently, so we went to a company that does it professionally.

SOLUTION

How did you select this firm and what were the deciding factors?

Smart Solutions proposal suited us the best because they were able to offer the full range of required services. After the first meeting with their representatives, we understood that we would work together.

Describe the project in detail and walk through their service package.

Our project required an expansion of our team and the addition of a creative team. In addition, we wanted new employees to be formalized and accompanied on all accounting issues. Another prerequisite was to create a comfortable workspace for our colleagues. The project required a back office arrangement:

Providing payments to employees
Purchasing hardware and software
Paying office rent
Providing all employees needs

How many resources from the vendor's team worked with you, and what were their positions?

I'm not really sure. We worked with 1 account manager and other magic was hidden from us.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We managed to set up a new office and close required position within 3 months that is impressively fast. And we continue to work with Smart Solutions HR, adding people to our team as needed.

How effective was the workflow between your team and theirs?

Our account manager was available every time when he was needed. We also had weekly sync call to check our progress.

What did you find most impressive or unique about this company?

We were impressed by the team's approach to work - the team did not just work for results, but also focused on our customer's desires. I like the human touch and customer focus. So, It was a determining factor in choosing Smart Solutions.

Are there any areas for improvement or something they could have done differently?

We continue to cooperate with Smart Solutions, that means we work together on improvements.

RATINGS

5.0

HR Consulting
Confidential
Jan. 2015 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their involvement helps us provide qualitative services to our clients."

Aug 12, 2022

Co-Founder & CEO, Simply Contact

Konstantin Ryzhov

Business services
Dnipro, Ukraine
501-1,000 Employees
Online Review
Verified

Smart Solutions HR provider presented several resources to supplement a contact center's needs for specified specialists. The team continues to deliver highly qualified professionals for various projects.

Smart Solutions HR Provider is able to consistently provide the client with their outstanding recruitment services, resulting in more than 50 employees being onboarded since 2015. The team is highly professional, and internal stakeholders are continually pleased with their recruitment agility.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of the outsourced contact center Simply Contact. We provide outsourced customer support services that allow businesses to process customer requests quickly and increase customer loyalty.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions HR provider?

Our company constantly requires specialists of different specializations. That's why we hired an HR provider, Smart Solutions. They had to cover our needs for programmers and support teams.

SOLUTION

How did you select this firm and what were the deciding factors?

We didn't just need to hire specialists quickly. We needed to test their skills. Ten days after the start of the hiring process, Smart Solutions provided us with our first candidates. All of them successfully passed the probationary period and continue working with us. It confirms their professional qualities and the work of the recruiters.

Describe the project in detail and walk through their service package.

We needed specialists of different qualifications for the project, as tasks assumed a different volume and complexity of work. We are an international company that cooperates with Eastern European countries. Furthermore, we needed specialists with knowledge of languages. We could not find these people on our own or take a long time.

How many resources from the vendor's team worked with you, and what were their positions?

We wanted to involve programmers with the senior, middle, and junior levels of qualification. And support the team with German, Czech, English, and Spanish.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We were pleased with Smart Solutions' service. The company provided professional recruitment. We found more than 50 people with different skills. Their involvement helps us provide qualitative services to our clients.

How effective was the workflow between your team and theirs?

Smart Solutions provides a high level of job closures due to its people-centered approach. We identified all of our needs and launched a candidate search. And in less than 2 weeks, we got results. It shows that the provider cares about customers.

What did you find most impressive or unique about this company?

We were impressed by the speed with which we hired the first professionals. And the fact that we continue to cooperate with them. Before that, we hadn't been able to build a team so quickly to launch the project.

Are there any areas for improvement or something they could have done differently?

There's always room to grow. And I think that's why our cooperation continues. We want to develop and expand into other markets, and our contractors are also planning expansion. We will be happy to cooperate and conquer Europe and USA market soon.

RATINGS

5.0

Business Consulting
$50,000 to $199,999
Mar. - May 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were impressed with their professionalism and flexible approach to excellent project execution."

Aug 4, 2022

CEO, SYNEX Logistics

Sergey Eremeev

Other industries
Ukraine
51-200 Employees
Online Review
Verified

A logistics company partnered with Smart Solutions HR for outsourcing and managed IT services. The team filled in 15 vacancies to support the client with hardware, software, space rental, and accounting needs.

Thanks to Smart Solutions HR, the client was able to save time where they can focus on core tasks. The team collaborated well, which ensured a positive engagement. Their firm delivery of high-quality results and their overall work ethic impressed the client.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the CEO of 3PL operator SYNEX Logistics. The company has 13 years of warehouse staff outsourcing experience and powerful logistics process management tools. We assist businesses that want to improve their operational efficiency using logistics. We offer customs brokerage, transportation, storage, and cargo processing services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions HR provider?

SYNEX Logistics hired Smart Solutions to select the right IT professionals team and accompany it on everything from employment to accounting. We needed professionals to develop an application for SYNEX Logistics' internal needs. At the same time, it was important to us that all members were able to work as a team. Therefore, according to our criteria, we selected professionals from the IT sphere.

SOLUTION

How did you select this firm and what were the deciding factors?

We decided to launch our application not long ago. But we wanted to do it qualitatively. And since we did not have such experience and professionals, we reached out for help to Smart Solutions for the selection of the entire team.

Describe the project in detail and walk through their service package.

We needed to get the project up and running fairly quickly. Smart Solutions covered our needs in 2,5 months. They picked the right team, closed all 15 vacancies, and helped with the accounting support, space rental, hardware, and software. In addition, Smart Solutions picked up the team I manage now, provided BPO, license, and registration as a private entrepreneur.

How many resources from the vendor's team worked with you, and what were their positions?

Smart Solutions built a convenient and effective communication system. My team was contacted by:

an account manager
a project manager
HR, recruiters
an accountant team leader

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

Smart Solutions saved us a lot of time and money. We were able to optimize our work on the internal application. We don't need to build a special team and hire people from a new field. Furthermore, we got everything we needed in 2,5 months and were able to focus on our core competencies.

How effective was the workflow between your team and theirs?

We quickly communicated with our HR provider, coordinated all hiring issues, and supported the team. Therefore, we started working on the project immediately after recruiting the team.

What did you find most impressive or unique about this company?

We were impressed with their professionalism and flexible approach to excellent project execution. Smart Solutions covered all of our needs and offered additional options. Such as assistance with rentals, equipment, and software. That's why we continue to cooperate. The Smart Solutions company is looking for a support team for our next project.

Are there any areas for improvement or something they could have done differently?

We always strive for perfection and demand it from others. The Smart Solutions team is close to this principle. And there is always something to strive for, so we continue to expand our team of professionals with the help of an experienced HR provider.

RATINGS

5.0

HR Outsourcing
$10,000 to $49,999
July 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their ability to seamlessly merge rapid talent sourcing with meticulous legal administration in Poland is remarkable."

Sep 7, 2026

Department Head, TelcoGuard

Anonymous

Telecommunications
Switzerland
51-200 Employees
Online Review

Smart Solutions provides HR outsourcing for a telecommunications firm. The team sources candidates, prepares legal documentation, coordinates the workforce, manages onboarding, and handles daily administration.

Smart Solutions has delivered the project, contributing to the client's 97% customer satisfaction rate. The team is proactive, adaptive, and responsive. Smart Solutions meets all deadlines and provides continuous HR support. Their talent sourcing and legal administration skills are commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I'm a department head at TelcoGuard

Describe what your company does in a single sentence.

TelcoGuard, headquartered in Zug, Switzerland, with operational offices in Poland and Ukraine, leads the industry in fraud prevention for A2P traffic. Our expertise focuses on helping Mobile Network Operators (MNOs) worldwide ensure the safety and profitability of their A2P SMS and voice traffic.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Solutions to accomplish?

We needed a partner to ensure efficient and flexible staffing while providing continuous HR and operational support. Our primary objectives were to build a reliable pool of qualified candidates, guarantee smooth employee onboarding and administration, and establish a system capable of responding quickly to our rapidly changing business needs.

SOLUTION

How did you find Smart Solutions?

Referral

Why did you select Smart Solutions over others?

Company values aligned

How many teammates from Smart Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Smart Solutions manages the complete employee support process for our Polish operations. They handle everything from candidate sourcing based on our immediate business needs to the preparation of all required legal documentation. Their team oversees workforce coordination, employee onboarding, and ongoing daily administration, ensuring our operations remain fully staffed and compliant.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered exceptional operational stability. Smart Solutions successfully maintained a reliable, active pool of qualified candidates, eliminating staffing bottlenecks. Their flawless execution of employee onboarding, documentation, and coordination directly contributed to an outstanding 97% customer satisfaction rate.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is highly proactive and adaptive. They consistently met all deadlines regarding workforce deployment and documentation. Whenever our business needs shifted, their team recalibrated the candidate sourcing and planning processes almost instantly, providing continuous and uninterrupted HR support.

What was your primary form of communication with Smart Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to seamlessly merge rapid talent sourcing with meticulous legal administration in Poland is remarkable. Handling the full lifecycle: from finding the right people to managing complex documentation and onboarding, while maintaining a 97% satisfaction rate shows exceptional operational control.

Are there any areas for improvement or something Smart Solutions could have done differently?

The current service quality is excellent. As a nice bonus, it would be great to receive a short, informal monthly email digest highlighting quick trends or salary shifts in the Polish labor market. This lightweight update would help us keep our fingers on the pulse without taking up much time.

RATINGS

5.0

HR Outsourcing IT Managed Services IT Staff Augmentation
$200,000 to $999,999
Apr. 2026 - Ongoing

4.5

Quality: 4.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Their personnel mastered these tools quickly and integrated flawlessly with our core engineering units."

Sep 2, 2026

Business Support, Akka Middle East DMCC

Emmanuel IKOME

Other industries
Dubai, United Arab Emirates
501-1,000 Employees
Online Review

Smart Solutions provides technical support, staff augmentation, and managed IT services for an engineering firm. The team helps resolve aircraft technical issues and supports operational safety goals.

Smart Solutions has successfully met the client's strict metrics for the timely resolution and escalation of aircraft issues. The team is structured and responsive, and understands the urgency of needs. They've adapted to the client's specialized digital ecosystem and deliver excellent results.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Support of Akka Middle East DMCC

Describe what your company does in a single sentence.

AKKA Middle East DMCC provides advanced engineering consulting and R&D services, specializing in the aerospace and aviation sectors. We support major aerospace players with aircraft engineering, maintenance consulting, and digital operational solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Solutions to accomplish?

We required a dedicated team to provide timely technical support and resolve complex aircraft technical issues. The main objective was to facilitate seamless communication between our technical, engineering, maintenance, and flight operations teams to minimize aircraft downtime and ensure operational safety.

SOLUTION

How did you find Smart Solutions?

Referral

Why did you select Smart Solutions over others?

Pricing fit our budget
Company values aligned
Other

How many teammates from Smart Solutions were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Technical Support,
Staff Augmentation,
IT Managed Services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The technical support team successfully met our strict metrics for the timely resolution and escalation of aircraft issues. Their proactive approach utilizing the Skywise platforms resulted in highly effective technical interventions, directly contributing to excellent customer satisfaction ratings and a reduction in operational delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management is highly structured and responsive. In the aviation sector, delays are simply unacceptable, and Smart Solutions operates with a clear understanding of this urgency. They consistently triage critical escalations properly, deliver resolutions on time, and adapt instantly to our shifting operational needs.

What was your primary form of communication with Smart Solutions?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was how seamlessly their team adapted to our specialized digital ecosystem. Operating Skywise Health Monitoring and Predictive Maintenance requires a specific skill set and a steep learning curve. Their personnel mastered these tools quickly and integrated flawlessly with our core engineering units.

Are there any areas for improvement or something Smart Solutions could have done differently?

The support provided is already top-tier. To take it a step further, proactively building and maintaining a centralized "troubleshooting wiki" or knowledge base documenting resolved, complex aircraft issues would be a fantastic addition. This would make future ticket resolution even faster and simplify knowledge transfer for the team.

RATINGS

4.5

Recruiting
Less than $10,000
Nov. 2022 - Jan. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They covered our positions faster than required."

Mar 3, 2023

Sales Manager, InterCode

Valentyn Kushnir

Other industries
Chernivtsi, Ukraine
11-50 Employees
Online Review
Verified

Smart Solutions was hired by a SaaS, web, and mobile development company for staff augmentation. The vendor provided three qualified and high-level IT specialists.

The team of experienced IT specialists from Smart Solutions led the IT operation of the client's company. The vendor filled the vacancies quicker than expected. Moreover, the client appreciated their communication style and the seamless process overall.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Sales Manager of InterCode

Describe what your company does in a single sentence.

InterCode - is SaaS, Web, and Mobile development company based in Ukraine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Smart Solutions to accomplish?

Find high-level IT-professionals

SOLUTION

How did you find Smart Solutions?

Referral

Why did you select Smart Solutions over others?

Pricing first our budget
Good value for cost
Referred to me

What was the size of Smart Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The service package included the search for three top specialists in a short period of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were looking for a team of experienced IT specialists who were able to lead the main directions in our company. In a short time, Smart Solutions found us developers and closed important vacancies for us. Thanks for the work and keep in touch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

There was a great team consisting of 2 managers. Yeah, they covered our positions faster than required.

What was your primary form of communication with Smart Solutions?

Virtual Meeting

What did you find most impressive or unique about this company?

Communications.

Are there any areas for improvement or something Smart Solutions could have done differently?

We can't say anything.

RATINGS

5.0

HR Consulting
Less than $10,000
Sep. - Nov. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They can propose candidates with different hard and soft skills."

Dec 18, 2022

CEO, KVikStudio

Viktor Kovalenko

Advertising & marketing
Kyiv, Ukraine
11-50 Employees
Online Review

Smart Solutions provided staff augmentation services for a digital marketing company. They scanned candidates and brought forward resumes of WordPress developers and copywriters.

Smart Solutions delivered high-quality work in a timely manner. They provide diverse and skillful candidates who fit perfectly with the client's internal team. Their communication skills and responsiveness ensured an effective workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I’m CEO KVikStudio. We create content that promotes business.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Smart Solutions?

I needed an HR-provider who could find me 1 Middle WP-developer and 2 Copywriters.

SOLUTION

How did you select this firm and what were the deciding factors?

Reputation of Smart Solutions. I knew about the company, but never used its services. When I had need of new employee, I decided to take a risk and it was the right decision.

Describe the project in detail and walk through their service package.

My company was growing, and I needed 3 more members for my team because I had big plans...

How many resources from the vendor's team worked with you, and what were their positions?

Human Resource Department: two HR-managers and HR-Director.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We took all 3 candidates, who were proposed by Smart Solutions.

How effective was the workflow between your team and theirs?

Effective enough. We met. The interview was quite detailed. After 10 days, they gave us first candidates, after a few iterations we chose specialists, who matched perfectly.

What did you find most impressive or unique about this company?

Diversity of candidates. They can propose candidates with different hard and soft skills.

Are there any areas for improvement or something they could have done differently?

I think they can improve their site and texts on it. There are no complaints at work.

RATINGS

5.0

Showing 11-20 of 25 Reviews

Our Story

Smart Solutions unites experts with deep business insight to deliver tailored HR and tech solutions globally. We build strategic partnerships rooted in absolute trust, proactive communication, and respect for your corporate ethics. By taking on the full spectrum of staffing tasks, we do more than just fill roles. Powered by extensive expertise, we empower your business to scale confidently, outpace competitors, and secure well-deserved victories.

Verified means Clutch independently confirmed Smart Solutions is a legally registered business and backed by 19 verified client reviews averaging 5.0 stars.

Learn More

Verified Client Reviews: 19

Overall Review Rating: 5

Source: Clutch

Last Updated: September 16, 2026

Business Entity

Business Entity Name	"Outsource Resource", LLC (ТОВ "АУТСОРС РЕСУРС")
Source	Youcontrol
Jurisdiction of Formation	Ukraine
Date of Formation	February 11, 2020
Status	Active
Last Updated	September 5, 2026
ID	43504484

Credit Report Results

Clutch was unable to obtain a credit report for this company. However, Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

Learn More About The Clutch Verification Process

Locations (7)

120 Saksahanskoho Street Kyiv, Ukraine 02000

101 - 150

Contact Smart Solutions

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Akkodis

(1)

Emmanuel IKOME

VeliTech

(1)

Mikhail Zavylov

Additional Connections

(3)

Smart Solutions

Scaling global teams: recruitment, EOR & BPO

5 Languages that we service

1 Timezone that we service

7 Locations

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Reviews

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Review Highlights

Potential for Marketing Enhancement

Strong Project Management Skills

High-Quality Customer Service

Valuable HR and Back Office Support

Successful Staff Augmentation

Excellence in IT and Cybersecurity Support

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