Sii Poland

BACKGROUND

Please describe your company and position.

I am the Director of IT Development & Service Excellence of Scalepoint A/S

Describe what your company does in a single sentence.

We are providing a SaaS platform for the insurance business (Claims & Policy handling)

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• Software development

SOLUTION

How did you find Sii Poland?

• Referral
• Don't know. I did not make the initial agreement with Sii

Why did you select Sii Poland over others?

I did not select them, as I was not apart of the company at that time

How many teammates from Sii Poland were assigned to this project?

50-60

Describe the scope of work in detail. Please include a summary of key deliverables.

Scalepoint provides a SaaS platform to insurance clients, and colleagues from Sii support us in developing and maintaining it. Their responsibilities include ensuring the platform remains stable and compliant with legal and regulatory requirements. They also help implement new features, onboard new clients, and ensure the platform stays up to date.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are very pleased with the Sii team members. They are professional, detail-oriented, and quick to acquire the industry-specific knowledge needed to work in our domain. They demonstrate a strong ability to understand complex problems and consistently deliver high-quality work. Their flexible and collaborative working style fits well with our company culture.

We measure success based on several key metrics, including system uptime and availability, overall customer satisfaction with the platform, and the number of issues or minor bugs reported over time. These indicators help us track both stability and user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We havent use Sii for specific project management activities. But they are apart of our development team setup and are working close with our CPH based colleagues. Together we estimate and agree on timelines, and it is in general working fine. 

What was your primary form of communication with Sii Poland?

Virtual Meeting

What did you find most impressive or unique about this company?

Sii is highly effective at recruiting new team members when needed. They typically respond quickly, and the quality of the candidates is consistently high. New colleagues integrate smoothly into our culture and are quick to understand complex problem areas. There is always a strong sense of trust between our teams. We also experience low staff turnover, which strengthens our overall competence and allows us to focus our energy on development rather than continuously onboarding new team members. This stability has a positive impact on both productivity and team cohesion.

Are there any areas for improvement or something Sii Poland could have done differently?

Not really...

BACKGROUND

Please describe your company and position.

I am the Project Manager of Lyreco

Describe what your company does in a single sentence.

Lyreco is a European leader  that provides workplace solutions, offering office supplies, furniture, personal protective equipment (PPE), and various business services to organizations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

Lyreco was looking for a partner(s) capable of meeting its requirements (for functional and technical expertise) regarding building a new e-commerce platform - the biggest transformational project in the Lyreco group. A new Next Generation platform would replace the three current e-commerce platforms and will eventually be deployed across 25 countries where Lyreco Group operates directly. 

A new partner was required to have proven strong solutions, organization, scalability, good customer references, and agility in implementation to create the next-generation e-commerce platform that aims to provide a seamless end-to-end journey for Lyreco Group's customers.

SOLUTION

How did you find Sii Poland?

Cooperation during the previous project.

Why did you select Sii Poland over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sii Poland were assigned to this project?

19

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Business Analysis & Solution Design:
   1. Identification and documentation of business problems and opportunities.
   2. Development and recommendation of solutions to meet business needs.
   3. Solution modelling aligned with technology team requirements.
   4. Documentation of final solutions in Confluence, updating as needed.
2. Requirements & Development Support:
   1. Support creation of user stories, ensuring adherence to the Definition of Ready.
   2. Participation in refinement sessions to define detailed requirements and acceptance criteria.
   3. Provide support and guidance to project teams and stakeholders throughout the project.
3. Frontend & Backend Development:
   1. Coding for feature development, ensuring code quality verification is passed.
   2. Conduct pull request reviews.
   3. Creation of unit tests, ensuring 90% code coverage for new code.
   4. Ensure system maintainability and create documentation following technical guidelines.
4. Testing & QA:
   1. Development and maintenance of automated integration, UI, and performance tests.
   2. Execution of manual testing when required.
5. Stream Roadmap & Coordination:
   1. Development and regular updates of the stream roadmap, defining milestones and timelines.
   2. Coordination of analyst activities to achieve milestones, identifying risks and delays proactively.
   3. Ensure analysts' adherence to the agreed Programme Manifesto, Way of Working, and collaboration rules.
6. Agile Transformation & Coaching:
   1. Collaboration with leadership to assess and improve agile maturity across teams.
   2. Coaching and training of Scrum Masters, Product Owners, and teams on Agile methodologies and practices.
   3. Facilitation of workshops and sessions to educate on Agile concepts.
   4. Ongoing coaching on collaboration, communication, and conflict resolution.
7. Agile Facilitation & Continuous Improvement:
   1. Monitoring Agile metrics to track progress and identify areas for refinement.
   2. Act as a mentor and advisor to Agile Coaches and Scrum Masters, providing day-to-day support.
   3. Foster a culture of continuous improvement through experimentation, learning, and adaptation.

By delivering these outputs, the team ensures alignment with both business and technology needs while driving continuous improvement in agile practices and development efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Quarterly assessment done of the delivered services. Mentioning strengths, weaknesses, Improvements to be done. Most of the contracts were extended several times, which is proof of satisfaction of the delivered services.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good project management, delivery on time, within budget.

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sii Poland provides good value for money. Qualitative delivery. Correct communication

Are there any areas for improvement or something Sii Poland could have done differently?

While Sii provides excellent candidates in Poland, there might be an opportunity to further expand outreach in France, as Lyreco occasionally requires candidates in that region.

BACKGROUND

Please describe your company and position.

I am the Leader of Edtech and Plattform owner of Fagbokforlaget Vigmostad og Bjerke

Describe what your company does in a single sentence.

Forlagshuset Vigmostad & Bjørke is the fourth largest publishing house in Norway and publishes literature and text books, and owns both physical and online book retailers. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• Creation of progressive web application
• Content Management System that allows interaction across different user roles
• Landing pages with multimedia content that allows listening and watching
• Writing and publishing features
• Possibility to sharing created content with CMS users
• Integration with external platforms
• Integration with LMS as content Storage
• Creation Download service

SOLUTION

How did you find Sii Poland?

Referral

Why did you select Sii Poland over others?

• Close to my geographic location
• Great culture fit
• Good value for cost
• quality of deliveries

How many teammates from Sii Poland were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Development of Various Edtech products for Norwegian students for ensuring better 
  accessible, approachable content along with convenient  communication with student and teacher along with intuitive and
• Created an Interactive web application for students and teachers to write better essays and stories
• Incorporated a gamification on the web application, for learning differences between Bokmål and Nynorsk languages.
• Provided integration with GraphQL, implementing modules for measuring students' progress, embedding GTM, and creating various Learning Paths.
• Kept close cooperation with the client's Product Owners and UX Designers. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SII has brought alot of value to our processes, internal team and been an important part to achieve our vision to created sustainable and reusable features and solutions for our plattform:

• Outcome: 40% reduction in identified technical debt items.
• Success Indicator: Improved code quality and platform stability, with fewer outstanding technical issues.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Our project manager from SII is easy to collaborate with, acts very Professional and is well organized with a high knowledge of digital development, scrum and Jira. A nice and calm personality that brings trust and motivation for the team.

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are both very professional and down to earth/nice people. The developer are skillfull, good in communicating on going tasks, and brings value by seeing things from differnt perspectives so we take the right descitions, both on samllers features and more complex strategic choices 

Are there any areas for improvement or something Sii Poland could have done differently?

Not as I can see it in this moment 

BACKGROUND

Please describe your company and your position there.

I am the Chief Technology Officer manager of Eastend - an e-commerce group from TriCity. Eastend have been present on the market for over 20 years offering dozens of top clothing brands from all over the world. We suggest to our customers what and how to wear: starting from composing stylisations based on the latest trends, through organising our own photo and video sessions and presenting ready-made solutions to our customers.

We sell sneakers and clothing, systematically strengthening our position on the international market. Our offer includes products of well-known and respected brands. We know what to wear and are happy to share this knowledge with others, proposing styles in line with current trends.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sii Poland, and what were your goals?

We wanted to take our e-commerce store to the next level. Previously, to handle each stage of the sales process we have been using custom applications, usually written by Eastend engineers. Application development took a long time and was difficult to maintain.

We wanted to be technologically ready to grow fast and launch new markets and platforms using well-known technology and ready-made modules. Our goal was also to combine all processes in one place which would allow us to operate an e-commerce store comprehensively from A to Z, making the process easier and faster than before.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have chosen Sii Poland because of its global-scale operations, a vast portfolio of products and services, and optimal quality/price ratio. From the range of offers we have received, this ratio turned out to be the most favourable. Moreover, the broad spectrum of activities (not only in programming), reassured us that Sii Poland would be the right support and reliable partner for our e-commerce project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Generally speaking, Sii Poland implemented an e-commerce platform based on Adobe Magento solution integrated with CRM, ERP, and payment systems. The solution enables sales for abroad countries (Germany and Ukraine) directly from our e-commerce store or via marketplaces like Allegro or Amazon.

They have started our cooperation with an in-depth analysis of our business needs. The next step was the preparation of high-quality UX mock-ups of the new interface for the client. The collaboration with Sii developers went really well, they have a lot of experience, which was clearly visible from the very beginning. Sii engineers have carried out the backend activities, which speeded up the website and frontend activities, which resulted in a modern and user-friendly design.

How many people from the vendor's team worked with you, and what were their positions?

1 BA 1 UX 3 Frontend developers 3 Backend developers 1 DevOps 1 Delivery Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The biggest benefit is the Magento 2 system itself - it is a professional environment for e-commerce stores. Using this solution, we can control the entire sales process from ordering the product, through packaging, shipping, and possible returns from clients. Every step is handled in one place - the store’s administration panel.

However, if we need new features in the future, Magento offers several additional packages and plugins that can be customized according to our needs. The system is clear, customer-friendly, and meets the RWD principles. Thanks to moving our store to Magento 2 new markets are opening for us. An integrated e-commerce platform enables fast sales to new regions.

Describe their project management style, including communication tools and timeliness.

At the very beginning, Sii Poland Experts showed remarkable professionalism by conducting an in-depth analysis of our needs in the project’s first stage. In addition, we were also impressed by the UX model of the new store. It is worth mentioning that the engineers worked in the modern Scrum and Agile methodology, thanks to which the planning and development ran smoothly.

What did you find most impressive or unique about this company?

From the developer's perspective, the most unique and impressive was the development itself and the entire process of its management. During our cooperation, Sii engineers applied modern technologies and good programming practices. They willingly shared expert knowledge, explaining and justifying proposed solutions.

Are there any areas for improvement or something they could have done differently?

There were no such areas, the cooperation was very successful for both sides.

BACKGROUND

Introduce your business and what you do there.

 I’m the process delivery manager of restaurant company, with a focus on people and over 30 years of industry experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sii Poland?

 We needed support in achieving key goals such as saving time through process automation, improving data quality, and streamlining operations. We needed help implementing efficient, scalable solutions that reduce manual effort, enhance accuracy, and ensure smoother system integration.

SOLUTION

What was the scope of their involvement?

 Sii Poland has delivered automation bots that handle daily accounting tasks like data entry and reporting, helping us save time and improve efficiency.

What is the team composition?

 We’ve worked with four teammates from Sii Poland.

How did you come to work with Sii Poland?

We chose them because the tender process was clear and professional, and they showed openness to collaboration and flexibility in shaping solutions together. This built trust and confidence in a strong, respectful partnership.

What is the status of this engagement?

 We started working with them about 4–5 years ago, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

 The measurable outcomes include significant time savings in daily accounting operations, increased process efficiency through automation, and improved data accuracy. The bots delivered by Sii Poland have reduced manual workload and enabled faster, more reliable execution of routine tasks. We’ve saved more than 100 hours per month.

How did Sii Poland perform from a project management standpoint?

 Sii Poland’s project management is highly effective. They’ve delivered all agreed milestones on time, maintained clear communication throughout the project, and been proactive in addressing challenges. We communicate via email.

What did you find most impressive about them?

 What we’ve been most impressed with is the great cooperation throughout the project. They’re highly engaged, responsive, and collaborative, making it easy to align on goals and solve challenges together. Their partnership approach truly stands out.

Are there any areas they could improve?

 There’s nothing we can come up with.

BACKGROUND

Please describe your company and position.

I am the Logistics Manager

Describe what your company does in a single sentence.

Electrical Appliances.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• SAP rollout for S/4HANA
• SAP split of 2 plants

SOLUTION

How did you find Sii Poland?

Referral

Why did you select Sii Poland over others?

• Close to my geographic location
• Pricing fit our budget

How many teammates from Sii Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

launched the new Plant in time S/4HANA deployed succesfully in Poland

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Milestones achieved.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes everything was delivered in time, they were pretty flexible during the project.

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Grbabing new projects even if they didnt have previous experience in it.

Are there any areas for improvement or something Sii Poland could have done differently?

More information regarder past client initiatives, also really not so many references and companies we could ask for good practices. I miss really some initiatives that are giving information for potential customers "success story behind".

BACKGROUND

Please describe your company and position.

I am the Cybersecurity GRC

Describe what your company does in a single sentence.

-

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• Supporting BAU and projects in Cyber Security

SOLUTION

How did you find Sii Poland?

known brand

Why did you select Sii Poland over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Sii Poland were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Staff augmentation, various IT and cyber experts, supporting BAU processes and development initiatives

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Staff augmentation, so SII worked under client management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

N/A

What was your primary form of communication with Sii Poland?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with the quality of their people, very good client relationship management, flexibility, good value from the service

Are there any areas for improvement or something Sii Poland could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Team Leader

Describe what your company does in a single sentence.

Solutions for Railway

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• Testing for Railway projects

SOLUTION

How did you find Sii Poland?

• Online Search
• Referral

Why did you select Sii Poland over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Good value for cost

How many teammates from Sii Poland were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Manual and automated testing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

launched and operating stations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything is fine

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Everything is fine

Are there any areas for improvement or something Sii Poland could have done differently?

I didn't notice such areas

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Teatr Muzyczny w Gdyni

Describe what your company does in a single sentence.

Musical Theatre in Gdynia is one of Poland's most renowned musical theatres known for its high quality productions, including musicals, operettas, and concerts. It stands as the largest musical theatre in the country.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

Swiftly launched online shop created for theatre-goers and musical fans, allowing them to easily purchase merchandise. The platform features a simple, user-friendly purchasing process to ensure every customer enjoys a seamless experience.

SOLUTION

How did you find Sii Poland?

Other

Why did you select Sii Poland over others?

• Close to my geographic location
• Great culture fit
• Referred to me

How many teammates from Sii Poland were assigned to this project?

3-5

Describe the scope of work in detail. Please include a summary of key deliverables.

• Conduct a business requirements analysis. 
• Prepared UX mockups of the new store.
•  Developed a merchandise store from the ground up. 
• Entered product and content data.
• Integrated the store with payment and shipment provider modules. 
• Created a manual and guided through the purchasing process. 
• Implemented SEO recommendations. 
• Maintenance and development of the online store

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Launching an online store based on the modern Shopify solution.
• Possibility to sell products online for theatre-goers and musical fans.
• Excellent UX and intuitiveness of the store for users, meeting the RWD conditions.
• Making selling process as easy as possible.
• Allowing later modifications of the store by the client

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sii Poland demonstrated excellent project management throughout the development of the online store. All deliverables were completed on time, and the team was highly responsive to our needs, providing regular updates and adapting quickly to feedback and changes.

What was your primary form of communication with Sii Poland?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most was that Sii Poland is a true one-stop shop, offering expert support for every question we had. Their assistance was comprehensive and of high quality. Their proactive approach and attention to detail ensured that the final product was both functional and user-friendly.

Are there any areas for improvement or something Sii Poland could have done differently?

It was hard to keep up with the number of ideas they proposed

BACKGROUND

Please describe your company and position.

I am the Procurement Manager of an R&D Company

Describe what your company does in a single sentence.

R&D center for smart home solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sii Poland to accomplish?

• Setup and maintain Atlassian products

SOLUTION

How did you find Sii Poland?

Online Search

Why did you select Sii Poland over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Effortless Atlassian support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We've had zero issues with the Atlassian support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On time service, flexible payment options

What was your primary form of communication with Sii Poland?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Flexible payment options

Are there any areas for improvement or something Sii Poland could have done differently?

None for our scope