Siddharth Infosys

BACKGROUND

Please describe your company and your position there.

I am partner in a design and communications firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Siddharth Infosys, and what were your goals?

We work with Siddharth for backend website development. Our goals in working with Siddharth are cost effective, smart and flawless function and development. We wanted enhanced website functionality.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found this company by working with another company who used the service.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We typically work with Wordpress websites and working with Siddharth has allowed us to deliver more complex and custom solutions for our customers. They did the programming on the website.

How many people from the vendor's team worked with you, and what were their positions?

We typically work with one contact, who is the principal of the firm.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We look for happy clients and we have delivered several successful website projects working with Siddharth.

Describe their project management style, including communication tools and timeliness.

We find Siddharth responsive and available for our projects.

What did you find most impressive or unique about this company?

They are very capable and they keep up with trends and tools.

Are there any areas for improvement or something they could have done differently?

We have been happy with the work and service.

BACKGROUND

Please describe your company and your position there.

I'm an E-Commerce Specialist working for Volpes - The Home of Linen, maintaining our online presence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Siddharth Infosys, and what were your goals?

We needed a partner to migrate from Magento 2.3 to Wordpress with WooCommerce, as well as provide us with API integration into Business Central.

SOLUTION

How did you select Siddharth Infosys and what were the deciding factors?

The Team from Siddharth Infosys under leadership from Manoj Kayla, we've had an professional relationship with for the past 3 years, working on various Software Applications and Integrations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Siddharth Infosys carefully guided us through the entire process with seemless transition between the two dissimilar platforms. Moving all content, orders data, passwords without skipping a beat.

How many people from the Siddharth Infosys team worked with you, and what were their positions?

We were fortunate to be assisted by the entire Team from Siddharth Infosys along the way, building some great relationships along the way.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Purely the seamless integrations Siddharth Infosys have built for us, following stringed project Plans, and always over committing, and delivering ahead of schedule.

Describe their project management style, including communication tools and timeliness.

As per the above, they followed stringed project Plans, and always over committed and delivered ahead of schedule. Their in-house Support and Ticket logging system is top class.

What did you find most impressive or unique about this company?

Punctuality, and the shear skill sets , across all facets of development has been great to experience. They have been exceptional, knowledgeable, and committed developers.

Are there any areas for improvement or something they could have done differently?

Absolutely not, we can not fault them whatsoever. Siddharth Infosys has been an exceptional partner , and invaluable to our growth.

BACKGROUND

Please describe your company and your position there.

I am managing director of koolwal Impex LLP. We are engaged in Indian Ethnic Women Garments manufacturing since last 18+ years.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Siddharth Infosys, and what were your goals?

We had lot of issues in managing our production as ethnic garment manufacturing is a complex process. We wanted a system to manage our production process from raw material procurement to dispatch. Also we were looking for expanding our retail network by creating a web frontend which can be connected with our production ERP system. We have hired Siddharth Infosys in year 2010 to develop a custom ERP application. We have been working with them for adding more features to our application since then.

SOLUTION

How did you select Siddharth Infosys and what were the deciding factors?

We have worked with Siddharth infosys in past for some smaller solutions. We were really impressed with their ability to create complex solutions and support was excellent. Also we needed a vendor who is easy to communicate with and cost effective as well.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted a system which includes planning and budgeting, raw material purchase, production planning, process planning, quality check, dispatch, production processes etc. We divided whole project in multiple modules like Budgeting, Procurement, Process Planning, Production, Sales, QC, Packing & Dispatch, Reporting. We have started the project in CodeIgniter and later we updated that to Laravel with MySQL database.

How many people from the vendor's team worked with you, and what were their positions?

There was a team of 2 full time developers, 1 team leader and 1 designer. We have worked closely with team leader for regular updates.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The first solution was delivered to us within 18 months and since then we were working with them to add new modules or improving existing modules. The application enabled us to reduce our manpower by 60%. We were able to reduce our cost by at least 5-10% by better planning and budgeting the production process before actually going into production. Also We were able reduce production losses by better tracking the process.

Describe their project management style, including communication tools and timelines.

They have used their in house project management application with their team and tasks added with timelines. We used that platform and phone for communications.

What did you find most impressive or unique about this company?

They never say no to anything. They never say no to anything. Whatever we ask, they always come up with some solution. Sometimes worked long days to make things live. Support was awesome.

Are there any areas for improvement or something they could have done differently?

I can't think anything for now. Some things took some time or not came as we expected but they were there to make the changes. So I am satisfied.