Shashwat Web Technologies P Ltd

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a real estate property company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Shashwat Web Technologies P Ltd?

I hired them for website development services.

SOLUTION

What was the scope of their involvement?

They were tasked to build out the web portal and platform for my company. It was clear that they weren’t experienced with larger projects like this, and they were unable to deliver it in the end. The goal was to create a portal that would allow me to list and sell properties in India to overseas audiences. 

What is the team composition?

There were two main points of contact there. However, they had a team of pretty junior developers working in the background. 

How did you come to work with Shashwat Web Technologies P Ltd?

Someone within my network recommended me to them. I trusted them based on their positive experience with the company.

How much have you invested with them?

I spent $8,000–$9,000.

What is the status of this engagement?

We started working together in 2015, and I began moving away from their services a few years later. At that point, it was clear they wouldn’t deliver the site.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They attempted to create the site, but many of the links and search capabilities didn’t end up working by the end. Additionally, many of my users were unable to register for an account due to functionality problems. 

When my builders were struggling to use any aspect of the site, I hired a senior developer to review the work they did. He couldn’t figure out their process or how the site was supposed to be used. The blogs they wrote also had grammar and spelling mistakes. When I tried to get refunded for that work, they refused.  

How did Shashwat Web Technologies P Ltd perform from a project management standpoint?

I spent a lot of time working on this project with them, which was very stressful. More recently, I had to hire other resources to address and restructure the site so it works effectively. In that, I’ve lost a decent amount of money. 

It’s clear that they didn’t know how to manage their team. Early in our work with them, we had a talented senior developer on the project. However, there was tons of turnover after that. That left us working with inexperienced team members for only about a month at a time. I don’t normally leave reviews, but I want others to avoid experiences similar to mine.

What did you find most impressive about them?

Initially, the design work was good and reflected what we wanted from their company. The designer had experience and was capable of her tasks. However, things went downhill quickly when she left the company. I encouraged them to tell me if the work would be too much to handle, but they said that they could manage it.

Are there any areas they could improve?

In addition to what’s listed above, they’ve left unprofessional comments on other reviews I’ve left for them. They’ve indicated that they did complete the work successfully, which just isn’t the case. Additionally, they didn’t incorporate a CRM into our system to monitor and capture leads. That prevented us from seeing any success in SEO as well.

BACKGROUND

Please describe your company and your position there.

Manager at Ebix and handling team of 20 people.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Shashwat Web Technologies P Ltd?

Visitor Management System and Other LMS software Digital Marketing Services

What were your goals for this project?

To Trace all Visitors using Advance Devices Digital Marketing Services

SOLUTION

How did you select Shashwat Web Technologies P Ltd?

Because of Excellent Team, Communication, 24x7 Support, Analytical Approach to Work, Time to Time they Give Feedback

Describe the project in detail.

Visitor Management System and Other LMS software Digital Marketing Services

What was the team composition?

8 Team Members - 4 Developers - 2 QA - 1 BA - 1 Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

System was launched on time and tested at various stages with devices. On Final testing implemented to Government Officials

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive about this company?

Because of Excellent Team, Communication, 24x7 Support, Analytical Approach to Work, Time to Time they Give Feedback

Are there any areas for improvement?

Keep up the BEST. Good Luck for Future