Sensters

BACKGROUND

Please describe your company and your position there.

Cultoni is an urbanistic clothing brand for fashionable and self-confident people. I'm the founder of this brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters, and what were your goals?

As Cultoni was a newly created concept, it was necessary to focus on branding and its positioning for further successful functioning of our business.

SOLUTION

How did you select this vendor?

Sensters is a recommendation from one of our partners. We checked their portfolio and selected them because of the amazing creatives we saw.

Describe the scope of their work in detail, including any steps and the final deliverables.

When we came to Sensters, we didn't have anything particular in mind. We had some brainstorming with the team to identify and shape our vision. After we chose the brand identity and positioning, we knew that it had to be reflected in the color palette and slogans. So the team proposed the concept to show that the target audience of our brand are confident and modern people who are not afraid to express themselves through clothing. Then we chose some slogans that were bold and original. Later they provided us with breathtaking illustrations and packaging design. Lastly, we asked for some printed branded materials and stickers to make our brand complete.

How many people from the vendor's team worked with you, and what were their positions?

Specifically, we worked with the design department, which included a Graphic Designer, Design Lead, Copywriter and Illustrator. Our point of contact was Project Manager that helped us with all arrangements and communication with the team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sensters outperformed all of our expectations in terms of expressiveness and idea generation. Not only they helped to create our brand identity, they were able to precisely reflect what we couldn't even think of. Deep understanding and creative imagination made our collaboration an awesome experience.

Describe their project management style, including communication tools and timeliness.

They were easy to communicate and get along with. All our questions were answered and all requirements were fulfilled.

What did you find most impressive or unique about this company?

The most significant things I'd like to distinguish are their creativeness and artistic vision. Those illustrations they created for branding and package were outstanding and really fascinating. Good job, Sensters!

Are there any areas for improvement or something they could have done differently?

No, not that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m the managing director at PLFA, a fintech association.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sensters?

We needed to boost our social media presence.

SOLUTION

What was the scope of their involvement?

Sensters helped us with our overall marketing and social media marketing strategy. They worked on Facebook and Instagram and were responsible for developing creative assets. Also, they monitored our social media traffic and did banners.

What is the team composition?

We worked with 3–4 people.

How did you come to work with Sensters?

We’d worked with them before on other projects. We chose them again because they were competitive in digital marketing.

How much have you invested with them?

We spent $10,000.

What is the status of this engagement?

We worked together from April–July 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We checked with our in-house team to see if there was a decrease in our social media or if we were able to attract more companies in the Philippines. In the first month of our collaboration, we added three new members. The following month, there were another 2–3. Considering we were new in the market, those were good results. Additionally, Sensters helped us present our business model.

How did Sensters perform from a project management standpoint?

Project management was the best thing about them. They kept to the deadlines, and we communicated via WhatsApp, Telegram, and Zoom.

What did you find most impressive about them?

They were great with content and social media marketing. We were satisfied with our collaboration.

Are there any areas they could improve?

No, there’s nothing I’d have them improve. 

Do you have any advice for potential customers?

Check your budget first and make sure the content fits the current market.

BACKGROUND

Please describe your company and your position there.

Martin Trade is a company that works on the fuel and energy market and is engaged in wholesale trade of petroleum products, natural gas and electric power. I am the Assistant General Manager at Martin Trade.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

The company had gone through a couple of changes and decided to start from scratch a brand-new business project. We contacted Sensters to help us with a comprehensive market research and branding project. After the new business was launched, we concentrated on our leading direction in the energy sector and needed assistance with email marketing activities. Since we were satisfied with our earlier outcomes, we agreed on hiring them again.

SOLUTION

How did you select this vendor?

We selected the vendor after receiving recommendations from one of our partners that developed our website.

Describe the scope of their work in detail.

We came up with this business idea during the start of COVID-19 pandemic, when there was a growing demand for hand sanitizer. So, initially, Sensters conducted a detailed market analysis for our new brand in order to pinpoint target customers, determine business opportunities and gather additional data. Once they had all the required information, they started to develop a product catalog, brandbook, logo, packaging and naming and build a strong branding. After all, our company had a remarkable communication strategy and positioning that made the new brand stand out amongst the competitors. For our primary brand, the team delivered a well laid out structure and design for a commercial proposal. Then they focused on such marketing activities as Email and Viber newsletters

What was the team composition?

We worked with their Project Manager, Copywriter, Graphic Designers and other team members. Everyone stayed very consistent throughout the project and that enabled us to maintain a clear vision of our targets and outcome criteria.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Overall, we had a pleasant experience working with this company. Thanks to Sensters we were able to launch a brand that was a complete success in a very short period of time, while outperforming our expectations. As regards our maternity company, we attracted new customers and increased its base by a noteworthy amount due to newsletters and outstanding design of the commercial proposal of which we make use to this very day.

How effective was the workflow between your team and theirs?

The workflow was smooth and clear. It was great having a timing of the project, so we knew what and when to expect. The communication was constant, and we always received updates on the project. The team was very organized and encouraged us to be like that as well.

What did you find most impressive about this company?

They stood out to me from the very beginning because of their managing skills. Not only that, but they turned out to be experts in conducting thorough marketing research and identifying the most crucial points in a business-launch. Additionally, they made a sales pitch in an up to date way. Those three factors impressed us and served as confirmation that the team succeeded in implementing our vision.

Is there any area for improvement or anything that could have been done differently?

They have very little to improve on. The complete experience was positive from my perspective.

BACKGROUND

Please describe your company and your position there.

DonorUA is a non-profit organization for recruiting and managing blood donors, dedicated to promote non-remunerated voluntary blood donation in Ukraine. I am the Founder and CEO of DonorUA.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

We hired Sensters to develop a creative idea for our charity initiative. The main goal of this initiative is to make blood donation regular and conscious.

SOLUTION

How did you select this vendor?

We received recommendations from partners we were working with. After seeing satisfactory feedback and assessing fit, we knew it would be a great match.

Describe the scope of their work in detail.

We started with having conversations with key team members to explain core principles of our organization and its mission. Then they came back to us with three different concept drafts of creative ideas. All three ideas were worked through, and it was difficult to choose just one. We then submitted a chosen idea for approval to our funding partners. Therefore, we will continue working with Sensters to implement the developed creative idea in the near future. We look forward to it.

What was the team composition?

My project team consisted of the following specialists:

• Project Manager
• Creative Director
• Graphic Designer
• Illustrator
• Creative Copywriter

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sensters delivered a creative idea that balanced the different aspects of our organization and our partnership. They fully understood and showed who we are and what we do and the key messages we want to deliver. Our communication strategy is accessible and approachable to a wide audience. We’ve received a lot of positive feedback from our partners and our internal team.

How effective was the workflow between your team and theirs?

I'd advise customers to lean into Senster’s strength in project management — their team is excellent at getting projects to the finish line in time.

What did you find most impressive about this company?

Sensters understood the challenges of our organization. Their team was creative and responsive to our needs. They delivered what we needed when we needed it — they nailed our project.

Is there any area for improvement or anything that could have been done differently?

I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

Our company is an agricultural retailer that sells seeds and fertilizers and works in the B2B and B2C sectors. I'm the owner and CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

Our company worked in both B2B and B2C segments and selling farmers' seeds and fertilizers was our primary direction. We were offline retailers but realized that we would like to scale up the business by going online. That was the main reason why we turned to Senters for help.

SOLUTION

How did you select this vendor?

The vendor was selected based on positive feedback and recommendations from numerous partners.

Describe the scope of their work in detail.

We needed a skilled team to manage every aspect of digital marketing strategy and website development. After an in-depth analysis, we received assistance with creation of media campaigns, copywriting and social media management. Furthermore, we were provided with business presentations and various printed materials.

What was the team composition?

We had around 5 people on our team, including a Project Manager, Design Lead and Graphic Designers, Copywriter, Marketing Specialist.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Brilliant and dynamic team of professionals works at Sensters. They developed a marketing strategy for us and a marketing action plan for a year. We discovered new possibilities for our business online by launching two websites, developing a mobile application for loyal customers and engaging with our new consumers through SMM channels.

What I admire the most about Sensters is that they are always willing to accept challenges and they think outside the box. They created very bold, outstanding and exceptional for the industry product catalog that boosted additional sales. If you want to be innovative and digitalised, then Sensters is the right choice!

How effective was the workflow between your team and theirs?

The workflow was transparent and concise, and the team kept us updated on the progress.

What did you find most impressive about this company?

The marketing strategy developed at Sensters was excellent and their dedication to the project was shown in effect.

Is there any area for improvement or anything that could have been done differently?

Sensters’ set of mind is continuous improvement, so they are doing it every day.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Deer Coffee, a coffee shop based in Ukraine.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sensters?

We needed help with rebranding and marketing.

SOLUTION

What was the scope of their involvement?

Sensters helped with rebranding and graphic illustration for our coffee shop. They presented 2–3 logo options and developed branding and marketing goals. Once we had our logo, they developed new branding materials for print. Also, they created some slogans and illustration templates for our social media.

What is the team composition?

We were in close contact with the project manager. We also had a graphic designer, copywriter, illustrator, and design lead.

How did you come to work with Sensters?

They were a recommendation. A friend of mine had worked with them before.

How much have you invested with them?

We spent less than $10,000.

What is the status of this engagement?

We worked together from May–July 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Not only did they get to know our reasons regarding the project, but they deeply understood our brief in the first meeting and delivered a truly unique corporate style. They executed our expectations, and we were extremely content with the results. Moreover, we’re thankful for the brand identity they created, which has increased customer engagement and the number of visitors that come daily for coffee.

How did Sensters perform from a project management standpoint?

Project management was excellent and effective. The team was responsible and attentive to detail. Also, they were very passionate about our project. We didn’t have any problems with the workflow. We were in touch daily and communicated via email.

What did you find most impressive about them?

The team understood the business goals and tried to create functional, creative solutions.

Are there any areas they could improve?

No, I’d work with them again. It was a good experience, and I wish them the best of luck.

Do you have any advice for potential customers?

Share what you want from them and give them a background about your company.

BACKGROUND

Please describe your company and your position there.

Powerfull is a power bank rental network. Our service makes it possible to take the power bank and charge on the move. You can rent a power bank from one location and return to another location. I am the founder and CEO of Powerfull.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

I hired Sensters to develop a bright and innovative design approach with a well-thought-out structure and business analysis. Because the design should not just be attractive, but should also sell the product.

SOLUTION

How did you select this vendor and what were the deciding factors?

A company that developed my mobile application recommended Sensters to me as a very good advertising partner.

Describe the project in detail and walk through the stages of the project.

Sensters have developed the following services: Website Structure Copywriting Digital Creatives Outdoor Ads B2B Brochure Trifold Other Printed Materials Partners Proposals Stands, Station & Power Bank Design

How many resources from the vendor's team worked with you, and what were their positions?

I worked with the project manager. My project team consists of the following specialists: Design Lead, Illustrator, Copywriter, SMM specialist, and Business analyst.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result of our cooperation, I received a bright design and an innovative approach to my brand positioning. It helped the brilliant idea of Powerfull to shine at full power. We've been getting really good feedback from our customers so far.

How effective was the workflow between your team and theirs?

The workflow has been great! We have constant communication and collaboration with the team. Sensters have done everything I’ve asked from them, I highly value their work.

What did you find most impressive or unique about this company?

The responsiveness of this team is amazing. They do everything clearly in the brief and offer different solutions, it is very easy to work with them. This team is definitely just as passionate about our product as we are.

Are there any areas for improvement or something they could have done differently?

I`m very happy with this team and I don't have any complaints.

BACKGROUND

Please describe your company and your position there.

DiaWest - one of the biggest computer store chain in Ukraine, I`m the owner & CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

Our business was mostly based on offline sales, and we wanted to enter the online market. To achieve this goal we needed a reliable digital partner with deep expertise in online sales. Sensters turned to be such partner for us.

SOLUTION

How did you select this vendor?

We found them in the TOP-10 Marketing agencies in Kyiv on Sortlist. We then selected them because we liked their proposal the most.

Describe the scope of their work in detail.

They developed a digital media strategy for us and ran online ad campaigns. They started with developing a consumer journey map, prepared a media plan, developed ad creatives and then launched advertising campaigns. Every week we received detailed reporting on campaigns performance. Every month we updated our KPIs due to our business needs.

What was the team composition?

Our main contact person is the project manager. The back-end team involved media planer, web analytic, PPC manager, graphic designer and copywriter.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Sensters exceeded our sales KPI by 40% which made us really satisfied with the results. Also we enjoyed working with a professional team who cares about our business and who are real partners for us. We work with a lot of vendors, but Sensters stand out because of their out-of-the-box thinking in business approach.

How effective was the workflow between your team and theirs?

Their communication was top notch. They are very responsive and good experts in digital marketing.

What did you find most impressive about this company?

It’s their attention to detail and attention to the client’s needs. They’ve become a part of our business way beyond the project they were working on. Sensters has become our digital partner and not just contractor.

Is there any area for improvement or anything that could have been done differently?

There is no improvement needed. From our experience they are the best on the market.

BACKGROUND

Please describe your company and your position there.

Fast Energy - international power bank rental network. I am the CEO of Fast Energy.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

At the beginning of our collaboration, we only had a business idea. We needed to create brand positioning and visual identity, as well as to find the most effective digital marketing opportunities to enter the market. It was also necessary to develop an innovative and useful website and many other marketing materials for our B2B and B2C clients.

SOLUTION

How did you select this vendor?

We had interviewed several agencies. I found that Sensters seemed to have the best approach and portfolio that aligned with my needs. I had several conversations with the co-founder, Olesia Baliuk and I liked her vision and her partnership based approach towards Sensters clients.

Describe the scope of their work in detail.

Sensters provided the following services:

• Brand Positioning
• Corporate Style
• Brand Slogans
• Corporate Stands
• Google Ads
• Business Presentations
• Print Materials

What was the team composition?

My project team consists of the following specialists:

• Project manager
• Business analyst
• Copywriter
• Graphic designer
• Illustrator.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We launched two websites for both audiences: B2B and B2C. We developed more than 20 business presentations which helped us to get new partners and to grow to more than 2 thousand stations across four markets: Ukraine, Poland, Germany and Moldova.

How effective was the workflow between your team and theirs?

The workflow between me and Sensters was very effective. The project manager is super responsive and was available to us almost 24/7. We managed to meet all the deadlines, even the tight ones. In my business the speed is crucial and Sensters managed it perfectly.

What did you find most impressive about this company?

They have many different areas of expertise from design to digital marketing. They were creative and helpful, always walking us through the new initiatives they came up with. We were really happy with the support they provided.

Is there any area for improvement or anything that could have been done differently?

No need for improvements. We are happy with them and would definitely work with them again.

BACKGROUND

Please describe your company and your position there.

Cittart is an art marketplace in mobile app, I'm CEO & Co-founder Cittart.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sensters?

We hired Sensters to develop a Digital Media Strategy and to promote our mobile app within the target audience. We needed to build awareness about our product and to attract users from two different audiences: artists and art lovers.

SOLUTION

How did you select this vendor?

I personally know the founder of the agency as a responsible and reliable person. I know her approach to work and I am sure that Sensters use all the latest techniques in digital marketing to deliver the highest possible results.

Describe the scope of their work in detail.

Sensters developed a media plan, which was presented to us. Once we all agreed on the direction of the campaign and approved advertising creatives, the team started turning the proposal into a reality. Sensters provided the following services for us:

• Digital Media Strategy
• Creatives for Ad Campaigns
• Copywriting
• Digital Ad Campaigns

What was the team composition?

I communicated directly with the co-founder of the agency. The team working on the Cittart project included:

• graphic designer
• motion designer
• copywriter
• media planner
• PPC manager
• web analyst
• project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Working with Sensters speeded up the development of our mobile app. They used A/B testing campaign strategy, and multifaceted ways to target potential buyers. They used the "reach" approach in the early days of our campaign to boost awareness, and then the "conversion" approach for an interested audience.

How effective was the workflow between your team and theirs?

Every week we reviewed the results and campaign performance. Each month we adjusted budgets for the next month and prepared media plans based on relevant goals and priorities of our business.

What did you find most impressive about this company?

They’re proactive and I have support on a strategic level. They’re passionate about what they do and they value their clients. I can always count on them.

Is there any area for improvement or anything that could have been done differently?

There is no improvement needed, I am happy with the services they provide.