SellerPlex

BACKGROUND

Please describe your company and your position there.

At The FBA Broker we help ecommerce brands sell their business for the highest value and best deal terms! We're specialist in ecommerce M&A.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SellerPlex?

SellerPlex have assisted us with financial & operational audits for multiple clients who are preparing their business for an exit.

What were your goals for this project?

The goal was to ensure the clients were well prepared for a successful sale which gave them the best possible outcome of price and deal terms.

SOLUTION

How did you select this vendor?

The SellerPlex team are extremely experienced in the ecommerce space and understand the complexity of this business model. Additionally they are a pleasure to work with and communication is consistent and clear.

Describe the project in detail.

SellerPlex assisted with performing checks of clients bookkeeping and/or operational set-up. Using a checklist they assess all relevant areas of the business to uncover or issues or hidden value.

What was the team composition?

We have a main point of contact at SellerPlex who assists with managing the project work and necessary information required to complete the task.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

In 100% of cases SellerPlex was always able to find hidden value, vendor savings or optimization opportunities for any client.

How effective was the workflow between your team and theirs?

Easy communication and they use a clear process to guide any client through their services.

What did you find most impressive about this company?

The passion and dedication of the entire team to ensure client happiness is outstanding.

Are there any areas for improvement?

The SellerPlex team is always improving themselves internally and each time we work together I find they've already improved on their service. Any feedback I give them is swiftly incorporated which is great!

BACKGROUND

Please describe your company and position.

I am the Owner/Senior Project Manager at a manufacturing company

Describe what your company does in a single sentence.

We thrive with custom manufacturing metal and plastic parts. From design engineering to shipped finished parts; we handle it all.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We hired SellerPlex to help us improve the way our business runs on a day-to-day basis. Specifically, our goal was to optimize workflows, strengthen our internal systems, and create a structure that allowed us to scale without sacrificing efficiency.

SOLUTION

How did you find SellerPlex?

• Online Search
• Referral

Why did you select SellerPlex over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 They designed and implemented streamlined workflow processes, developed a robust data management and record-keeping system, provided bookkeeping and accounting support, and assisted with recruitment and staffing to strengthen our team.

Their holistic approach ensured that every aspect of our operations received the attention needed to run more efficiently and effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 With SellerPlex’s support, we saw immediate improvements in efficiency and organization. Our workflows became more structured, our internal processes more reliable, and our ability to respond to leads and manage administrative functions improved dramatically. These changes directly contributed to measurable business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SellerPlex’s project management was excellent. They were organized, proactive, and always delivered on time.

What was your primary form of communication with SellerPlex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to act as an extension of our business rather than just an outside provider. 

Are there any areas for improvement or something SellerPlex could have done differently?

We don’t see any areas for improvement. The SellerPlex team has exceeded expectations at every level, and their contribution has been invaluable to our growth.

BACKGROUND

Please describe your company and position.

I am the Associate Growth Manager II of an e-commerce company.

Describe what your company does in a single sentence.

We build our clients’ eCommerce businesses across multiple marketplaces, including Amazon, Walmart, Target, eBay, Zappos and more. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• To optimize workflows, strengthen our internal systems and create a structure that allowed us to scale without sacrificing efficiency.
• Managing administrative tasks effectively was becoming increasingly challenging and we needed a trusted partner to help us streamline operations and enhance organizational performance.

SOLUTION

How did you find SellerPlex?

Referral

Why did you select SellerPlex over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They deployed a small but highly skilled team of 3 to 5 professionals who worked closely with us across different areas of our business. 
They designed and implemented streamlined workflow processes, developed a robust data management and record-keeping system, provided bookkeeping and accounting support and assisted with recruitment and staffing to strengthen our team. Their holistic approach ensured that every aspect of our operations received the attention needed to run more efficiently and effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

With SellerPlex’s support, we saw immediate improvements in efficiency and organization. Our workflows became more structured, our internal processes more reliable and our ability to respond to leads and manage administrative functions improved dramatically. These changes directly contributed to measurable business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SellerPlex’s project management was excellent. They were organized, proactive, and always delivered on time. Communication was effective and they ensured we always felt supported and informed.

What was your primary form of communication with SellerPlex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to act as an extension of our business rather than just an outside provider. They took the time to understand our goals and everything about us, then tailored their services to fit into our operations.

Are there any areas for improvement or something SellerPlex could have done differently?

Nothing at all. They were professional and outstanding.

BACKGROUND

Please describe your company and position.

I am the Owner & Amazon Consultant of an Amazon consulting company.

Describe what your company does in a single sentence.

As a full-service Amazon Seller and Vendor Expert, we consult, create, operate, and grow Amazon businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We hired SellerPlex to help us organize our books, gain deeper financial insight, and ensure we stayed compliant across channels.

SOLUTION

How did you find SellerPlex?

• Online Search
• Referral

Why did you select SellerPlex over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After an initial consultation, SellerPlex reviewed our historical financial data and cleaned up several years’ worth of records. They then migrated us to Xero, customized specifically for our Amazon revenue flow. They now handle our monthly bookkeeping, and provide forecasting reports that help us anticipate cash flow, a must for managing inventory reorders and ad spend.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

SellerPlex gave us financial clarity that we never had before. Our books are now 100% clean and audit-ready. We finally understand the true profitability of our SKUs, can plan inventory buys with confidence, and allocate budgets more effectively across PPC, inventory, and ops.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They’re highly organized and proactive. Most of our communication is handled via email due to time zones, but they’re quick to respond and always deliver updates on time. Their team never leaves us guessing.

What was your primary form of communication with SellerPlex?

Email or Messaging App

What did you find most impressive or unique about this company?

What sets SellerPlex apart is their ability to understand Amazon finance, not just generic accounting. They know how to track, handle marketplace fees, and forecast cash flow around FBA payout cycles. That’s rare, and it’s what makes them so valuable.

Are there any areas for improvement or something SellerPlex could have done differently?

None at all. They’ve been spot-on in every aspect, and we continue to rely on them as a strategic finance partner.

BACKGROUND

Please describe your company and position.

I am the VP & Associate General Counsel of an engineering & construction company. 

Describe what your company does in a single sentence.

We deliver the expertise, technology, and innovation communities need to manage aging infrastructure, demographic and population changes, the energy transition, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We needed expert support to optimise internal operations, improve our workflow systems and manage administrative tasks more effectively.

SOLUTION

How did you find SellerPlex?

Referral

Why did you select SellerPlex over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SellerPlex helped implement streamlined internal workflows, set up an improved record-keeping system, supported our bookkeeping processes, and assisted in team recruitment efforts. Their hands-on guidance and operational insight added real value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced a sharp boost in operational efficiency, and our internal responsiveness to leads and processes improved significantly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were organized, highly responsive and consistently hit every milestone on time.

What was your primary form of communication with SellerPlex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SellerPlex’s ability to align with our business goals and customize their services to match our internal structure made them feel like a natural extension of our team.

Are there any areas for improvement or something SellerPlex could have done differently?

 None at the moment, they exceeded our expectations throughout.

BACKGROUND

Please describe your company and position.

I am the President of an electronics manufacturing company.

Describe what your company does in a single sentence.

We provide high and low resistance grounding solutions for equipment and personnel protection, dynamic braking and motor/crane control resistors for stopping and motion control for generator and battery testing, and harmonic filter resistors for electrical noise dampening.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We hired SellerPlex to streamline outbound shipping operations, reduce fulfillment errors, and improve carrier management for high-volume electronic shipments.

SOLUTION

How did you find SellerPlex?

Online Search

Why did you select SellerPlex over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SellerPlex conducted a full logistics audit, renegotiated rates with our primary carrier, sourced a backup shipping partner, and implemented new shipping SOPs to reduce human error. They also optimized our outbound workflow for both Amazon FBA shipments and DTC orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Shipping errors fell by 56%, while customer satisfaction and review scores rose by 17%, and carrier costs became more predictable and scalable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SellerPlex was proactive and organized, their team consistently delivered results ahead of schedule and remained highly communicative throughout.

What was your primary form of communication with SellerPlex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep knowledge of logistics for high-value consumer electronics. They understood the risk factors and handled sensitive inventory with precision.

Are there any areas for improvement or something SellerPlex could have done differently?

Their onboarding and training equipped our staff to adopt their systems quickly, leading to a highly successful partnership.

BACKGROUND

Please describe your company and position.

I am the Owner of Tifosi Optics

Describe what your company does in a single sentence.

Our mission is to provide technically advanced eyewear to sports enthusiasts with a dedication to authenticity, affordability and innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We needed to improve supply chain efficiency, specifically in handling international inbound shipments and outbound fulfillment to Amazon FBA and other destinations

SOLUTION

How did you find SellerPlex?

• Referral
• Clutch Site

Why did you select SellerPlex over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SellerPlex received our international shipments, processed inventory and handled forwarding to Amazon FBA and regional fulfillment centers. They used intuitive software to manage shipment visibility and ensure cost-effective handling throughout the supply chain.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Faster turnaround on receiving and dispatching inventory
• Streamlined warehouse coordination
• Lower fulfillment costs
• Simple, user-friendly dashboard for tracking and management

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Every milestone was met on time, and communication was prompt and aligned with our company’s operational needs.

What was your primary form of communication with SellerPlex?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to set up our account quickly, operate on a per-need basis, and still deliver enterprise-level results was impressive. They adapted to our supply chain demands without requiring constant oversight.

Are there any areas for improvement or something SellerPlex could have done differently?

None. Everything was delivered to a high professional standard.

BACKGROUND

Please describe your company and position.

I am the CEO of Perfume Street

Describe what your company does in a single sentence.

Specialize in the creation, promotion and distribution of luxury fragrances worldwide. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We engaged SellerPlex to help us get ahead of operational complexity and advertising inefficiencies. On the operational side, we needed a structured long-term supply chain strategy to align our growing teams and prepare for multi-channel fulfillment.
• On the marketing side, our Amazon PPC campaigns were becoming increasingly expensive and hard to manage, and we needed expert help optimizing them for scale and profitability.

SOLUTION

How did you find SellerPlex?

Referral

Why did you select SellerPlex over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SellerPlex led the development of a 5-year supply chain roadmap while aligning leadership across departments. They helped implement SOPs, clarified ownership, and prepared us for geographic and channel expansion. Simultaneously, their PPC team audited and rebuilt our ad account, restructured campaigns, optimized bids, and provided ongoing reporting and strategy to improve efficiency and ROAS.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We now have a unified, actionable strategic plan driving our operational growth, with stronger alignment across teams and better day-to-day execution. On the marketing side, our Amazon ads became significantly more efficient ROAS improved, ACoS dropped, and we gained the clarity to scale ad spend confidently. Both areas now run with more structure, accountability and performance visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was timely, thoughtful, and professional. Our lead on the strategy side was excellent at keeping momentum, and the team consistently delivered on expectations.

What was your primary form of communication with SellerPlex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SellerPlex combines strategic thinking with practical execution. They understood our needs from both an operational and marketing standpoint and delivered with precision.

Are there any areas for improvement or something SellerPlex could have done differently?

Nothing stood out as needing improvement. The overall engagement was smooth, well-managed and exceeded our expectations across both the strategic planning and PPC workstreams.

BACKGROUND

Please describe your company and position.

I am the Director of E commerce

Describe what your company does in a single sentence.

Creates and grows digitally native brands on a global scale. Our first two brands are Lumin and Meridian, both in the personal care space.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We needed a reliable warehouse and distribution partner to handle Amazon prep and processing for FBA, manage timely inbound and outbound logistics, and take care of Amazon returns and reverse logistics.

SOLUTION

How did you find SellerPlex?

• Online Search
• Referral

Why did you select SellerPlex over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They managed the accurate receipt and booking of goods, prepared items for FBA compliance, handled repalletizing and oversaw outbound shipments. In addition, they created an efficient process for handling returns and reverse logistics to maintain inventory flow.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw strong service levels in all key areas including inbound receiving, item preparation, and outbound fulfillment. Their ability to support Amazon logistics helped accelerate our expansion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SellerPlex maintained timely, professional communication and kept everything on track with minimal friction. Their responsiveness was well-aligned with our fast-paced operational needs.

What was your primary form of communication with SellerPlex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their team culture and operational tempo stood out. SellerPlex matched our execution speed and core values, a rare combination when working across borders.

Are there any areas for improvement or something SellerPlex could have done differently?

No improvements needed. They've been excellent partners, and keep up the great work.

BACKGROUND

Please describe your company and position.

I am the Manager of a consumer products manufacturer.

Describe what your company does in a single sentence.

We design, manufacture, and distribute a range of consumer products aimed at improving everyday life.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SellerPlex to accomplish?

• We needed to align the leadership team and board on a clear strategic direction and develop an actionable plan to drive our company’s vision forward.

SOLUTION

How did you find SellerPlex?

Online Search

Why did you select SellerPlex over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from SellerPlex were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their work included alignment calls with key stakeholders, conducting pre-planning interviews and surveys, follow-up meetings, and delivering a complete strategic plan with a detailed document, a one-page summary, a PowerPoint presentation, and progress check-ins.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sellerplex delivered thorough strategic documents and clear action plans that our team is actively using to guide business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sellerplex was consistently punctual and professional, attending all meetings, delivering materials promptly, and responding quickly to emails. They adapted seamlessly when an unexpected change occurred, demonstrating excellent understanding of our business and providing thoughtful guidance.

What was your primary form of communication with SellerPlex?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The facilitators were knowledgeable, confident, and approachable. They maintained a productive yet enjoyable atmosphere and were very skilled at keeping discussions focused and on track.

Are there any areas for improvement or something SellerPlex could have done differently?

Everything went perfectly, the experience was beyond expectations.