SeedX Inc.

BACKGROUND

Introduce your business and what you do there.

I’m the director of development of On Your Mark. We are a nonprofit located on Staten Island, and we serve adults and children with intellectual and developmental disabilities. I'm responsible for all community relations, our social and digital media and marketing, grant writing, fundraising, events, and everything in between.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with SeedX Inc.?

When I came into the organization, my goal was to look at everything and try to digitize it. Our online presence was lacking, and our website was lackluster. We didn’t have a social media presence or campaign for marketing our events or fundraising. We were definitely in need of an expert to guide us through that new world that everybody is now living in.

SOLUTION

What was the scope of their involvement?

SeedX Inc. is redoing our entire website, which has been incredible. They also helped us market our first virtual gala that we held at the beginning of May. They put together graphics and helped us with email marketing for that event. Not only that, but they also cleaned up and animated our logos. They sent us some really nice formats of the logos.

The biggest project is the website update, which has been tremendous — we're excited to get that launched, hopefully in the next couple of months. They’re currently creating each page, and I review them as they make design and formatting changes.

What is the team composition?

Miranda (Head Business Development) is our dedicated project coordinator. It was great because she had actually just started when I did, so we were navigating everything together. 

Jacqueline (Founder) has been super involved in the project as well. There's also a number of designers and website developers that have worked on the project. I know they are using this project to train some new designers, so there are probably 7–10 people looking at it.

How did you come to work with SeedX Inc.?

Jacqueline and I grew up together. Our paths crossed a couple of times, and I saw that she was on the Forbes ‘30 Under 30’ list on LinkedIn. I contacted her to say congratulations, and we started catching up. I mentioned what I was doing, and she told me about SeedX Inc. and how they were looking to take on a client pro bono. She thought that we would be a great fit, and it blossomed from there.

They made an entire communications audit for us where they delved into our problem areas and areas of improvement. They put together a thorough PowerPoint that highlighted what they could do for us and what our goals were in terms of expanding digitally. I didn't explore any other options because Jacqueline was so generous right from the start. It seemed like they were a really up-and-coming, fast-growing company, so we were more than happy to partner with them.

How much have you invested with them?

They took us on as a pro bono client, which is a testament to their work ethic and who they are as people and as a company in general. As a nonprofit, we appreciate their generosity so much.

What is the status of this engagement?

We started working together in January 2021, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We haven't launched the website, so I don’t have metrics to show. However, I am anticipating an increase across the board in terms of engagement, ease of use, and SEO. It's been a pleasure working with SeedX Inc. — they're so responsive. Their work is clean, cut and dry, and user-friendly. 

How did SeedX Inc. perform from a project management standpoint?

We communicate via email. We use the Filestage platform to review any changes on the website. I get a notification when something's been updated, and I can either request changes or accept the design. I had a situation where I was lacking for a few weeks, and they just sent me gentle reminders via email — they've been wonderful at keeping everything moving. 

Whenever I have a question, they're always responsive. They also take the time to meet with me, explain things, and go through all aspects of the work that they do. I'm really grateful for that because this is uncharted territory for me, so having their expertise and guidance whenever I ask for it has been really helpful.

What did you find most impressive about them?

This is my first experience working with a marketing and tech solution firm, but I can't imagine that I'd be provided with better customer service than what they've been providing me thus far. Their work is really nice. Having looked at the work and beautiful websites they’ve done for other companies, they really seem to know what they're doing. 

They're fresh and new, and they bring a really great perspective to how the internet has been changing. They’re super knowledgeable about what works and what doesn’t. Not only that, but they focus on the psychology of a website and the UX, which is something I'd never thought about. I'm very grateful for their diligence and expertise in those areas.

Are there any areas they could improve?

I don’t have any areas for improvement and haven't really identified anything too negative. Because this project is used to train new people, there have been some hiccups and things have taken a bit longer on the backend. However, we're not under a time crunch. I'm sure if we were, I'd maybe want things to move a little more quickly, but everything's been working in our favor. 

Any advice for potential customers?

Come with a really clear idea about what you're looking for because they do offer a wide variety of services. Have your goals in mind — they want you to be really specific so that they can serve you as best as they can.

They had me fill out 3–4 goals mentioning what I wanted to happen with my company and what I was looking to do with the project. Having yourself and your company's goals prioritized would help them recognize what exactly they need to focus on.

BACKGROUND

Please describe your company and your position there.

At Success Prep, LLC we provided educational consulting to families navigating the college search and application process. I'm the owner. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeedX Inc.?

We needed assistance with marketing and branding while creating an online presence, including social media.

What were your goals for this project?

Assistance and strategy for building a social media presence. Helping us present a positive image of our business and services to customers.

SOLUTION

How did you select this vendor?

I found SeedX through Thumbtack and spoke with several companies. However, it was their personal approach and vested interest in our business that ultimately helped me select them.

Describe the scope of their work in detail.

SeedX went ahead and redesigned my website, giving the site a much-updated look and feel. They also helped me understand the importance of using social media to attract business and offered ideas to pitch my business to customers. They made how-to videos for me to follow, providing me instructions for posting and blogging. I will always have these videos as a resource in the future.

What was the team composition?

I worked one-on-one with a member of their team (Jacqueline B.) and could not be happier. She really understood my concerns and also provided me with the confidence to build my business.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

SeedX has helped me grow my business tremendously while providing support and mentorship along the way. Starting with a limited social media and website presence, they have given me the tools to develop that aspect of my business, while improving a consistent message and look in all areas. Referrals and business have doubled since hiring SeedX. I highly recommend all of their marketing and social media services.

How effective was the workflow between your team and theirs?

Everything was laid out effectively and communication and scheduling were seamless.

What did you find most impressive about this company?

I just loved the personal approach and interest they took in my business. They were genuinely excited to help us find success.

Are there any areas for improvement?

No, I hope to continue to stay in contact with SeedX for future projects.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Zoe Organics, an organic skin care company in northern California.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeedX Inc.?

We hired SeedX to be our expert digital marketing team to focus on increasing our direct to consumer (DTC) sales. We have a very small team, and digital marketing seems to be changing faster than we have been able to keep up with. As a result, we have felt stuck.

What were your goals for this project?

Our primary goal is to focus on building our DTC business.

SOLUTION

How did you select this vendor?

I receive sales emails all day long from companies offering their services and 99% of them get deleted. Jacqueline, from SeedX reached out with a personal, handwritten note that came through the mail. The thought she put into it really impressed me, enough to follow up with a call. She and I hit it off after that first conversation and I knew she was the right fit for Zoe Organics. It was important to me to work with someone who really understood what Zoe Organics was about and what made us "special". I was also really impressed with her expertise and her strategy—it was realistic and not built on a bunch of empty promises.

Describe the scope of their work in detail.

We began with several team meetings to get to know each other and the brand and talk about our goals. Rather than starting a whole bunch of projects at once, we decided to tackle one thing and build upon it in progression. The first was to tackle our email marketing. They have begun experimenting with social media ads as well.

What was the team composition?

I'm in regular contact with the founders of SeedX, as well as a lead designer on their team.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We began working with SeedX during our slowest months of the year and we knew we were facing some challenges. However, we have definitely seen results from their work, and it is gaining momentum! Part of the process has been discovering what our roadblocks have been so we can tackle them and make the necessary changes. Both SeedX and Zoe Organics are committed to the long-term success of our partnership!

How effective was the workflow between your team and theirs?

Effective communication is key, and we have been very happy with how our teams work together. SeedX is very responsive to emails, and our weekly calls are very productive. We have found tools that allow us to collaborate with ease.

What did you find most impressive about this company?

The most important thing to me has been how personable and relatable the SeedX team is. Because of this, we are able to comfortably brainstorm and throw ideas back and forth, resulting in a really creative environment. When things don't go as planned, we are able to pivot and try something else. We are having fun!

Are there any areas for improvement?

I don't have any at this point. 

BACKGROUND

Please describe your company and your position there.

Our company puts on exclusive events for executives and I am in charge of marketing.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeedX Inc.?

We hired SeedX Inc. to rebuild and modernize our website.

What were your goals for this project?

To enhance the look, feel, and functionality of our website.

SOLUTION

How did you select this vendor?

We carefully reviewed a number of different proposals and after meeting with SeedX Inc. determined that they were the right partner for this project.

Describe the project in detail.

They helped us to enhance both the frontend and backend of our website.

What was the team composition?

We had a project manager who was our primary point of contact throughout the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our site traffic has increased and we've taken our site design to the next level.

How effective was the workflow between your team and theirs?

They were extremely responsive and communicated very clearly every step of the way.

What did you find most impressive about this company?

They can figure out solutions to almost any challenge they encounter.

Are there any areas for improvement?

They were great the entire way. 

BACKGROUND

Please describe your company and position.

I am the Associate of Stockpile

Describe what your company does in a single sentence.

Financial Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SeedX Inc. to accomplish?

• Design a website according to our needs
• Help develop a full functional website
• Website Launch and support

SOLUTION

How did you find SeedX Inc.?

Clutch Site

Why did you select SeedX Inc. over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from SeedX Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Seedx inc. to create a business card website for our fund, design it according to our demands, and launch it on the web with further support. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are finishing some issues on our end to start the business processes, so we will update the review as soon as we receive any results. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The managers we worked with were very responsive and delivered the results in terms we agreed on. The development team heard all of our concerns and worked around them

What was your primary form of communication with SeedX Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We enjoyed the human touch on everything Seedx Inc. provided us with. The team was proactive and used unique development skills to fulfill our request. The communication left us with no doubts. We plan to work together more in the future. 

Are there any areas for improvement or something SeedX Inc. could have done differently?

None at this point. Its all up to us

BACKGROUND

Please describe your company and position.

I am the Founder of Savvy Data Cloud Consulting

Describe what your company does in a single sentence.

Savvy Data & Cloud Consulting is a leading provider of data and cloud consulting services in the Middle East and Africa region. We are a partner with Salesforce, Odoo, Conga and DocuSign.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SeedX Inc. to accomplish?

• SFMC Project Support

SOLUTION

How did you find SeedX Inc.?

Online Search

Why did you select SeedX Inc. over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from SeedX Inc. were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project involves developing and implementing a comprehensive digital marketing strategy using Salesforce Marketing Cloud (SFMC) to increase customer engagement and drive sales growth for a retail client. Objectives: 

• Enhance the effectiveness of marketing campaigns across multiple channels. 
• Increase customer engagement through personalized communication. 
• Improve customer retention rates.
• Drive higher conversion rates through targeted marketing efforts.

Scope of Work: 

 Strategy Development: 

• Task: Conduct a thorough analysis of the current marketing practices and performance. 
• Deliverable: A strategy document outlining recommended approaches for segmentation, personalization, and automation. 

SFMC Setup and Integration: 

• Task: Configure SFMC to integrate smoothly with existing CRM systems and data sources. 
• Deliverable: A fully configured SFMC environment with documented integrations and data flow diagrams. 

Campaign Design and Execution: 

• Task: Design and deploy targeted email, mobile, and social media marketing campaigns.
• Deliverable: Campaign plans and schedules, including creative and copy for each campaign element. 

Journey Builder Implementation: 

• Task: Develop and implement customer journey maps to guide personalized customer interactions. 
• Task: Develop and implement customer journey maps to guide personalized customer interactions. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Customer Engagement 
• Enhanced Customer Satisfaction
• Efficiency in Marketing Operations

Describe their project management. Did they deliver items on time? How did they respond to your needs?

1. Timeliness of Deliveries: Ability to meet and sometimes exceed deadlines has been impressive.
2. Communication and Coordination: The communication from SeedX Inc.'s side was exemplary. Weekly updates and immediate reporting on issues ensured that client team was always informed and prepared. 

What was your primary form of communication with SeedX Inc.?

Email or Messaging App

What did you find most impressive or unique about this company?

The degree of customization and adaptation to fit the specific needs of a project is often a highlight. A company that can tailor SFMC to work seamlessly with existing systems and processes, creating a truly integrated marketing solution, showcases unique technical and strategic expertise.

Are there any areas for improvement or something SeedX Inc. could have done differently?

Nothing to mention here.

BACKGROUND

Please describe your company and position.

I am the Director of Bioinformatics of G42 Healthcare

Describe what your company does in a single sentence.

M42 combines cutting-edge medical technologies and research with state-of-the-art facilities to deliver world-class care. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire SeedX Inc. to accomplish?

• We hired SeedX Inc. to increase our client base by scheduling high-quality appointments with clinics across Europe, and accelerate our sales pipeline.

SOLUTION

How did you find SeedX Inc.?

Referral

Why did you select SeedX Inc. over others?

• High ratings
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from SeedX Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SeedX Inc. provided lead generation, appointment setting, and cold email outreach. They identified and vetted leads in the European medical sector and scheduled appointments with clinics. In the first phase, they focused on Germany, France, Netherlands, Sweden, and Austria. In the second phase, they extended to Italy, Poland, and Romania. The main goal was to achieve a high number of successful appointments, which they consistently exceeded.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

During our first cooperation from May 4 to October 24, SeedX Inc. scheduled 33 appointments, more than doubling the projected 15. In the second round from November 13 to Jan 13, they booked 26 appointments, though 8 required rescheduling, still exceeding our target of 14

Describe their project management. Did they deliver items on time? How did they respond to your needs?

SeedX Inc. showed excellent project management. Communication was clear and regular, keeping us informed every step of the way. They were proactive in solving problems and always on time. They gave clear reports on the campaign's performance.

What was your primary form of communication with SeedX Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

SeedX Inc.'s ability to consistently exceed expectations and deliver high-quality appointments, along with their strong project management and responsiveness, stood out as particularly impressive.

Are there any areas for improvement or something SeedX Inc. could have done differently?

There's nothing we'd change.

BACKGROUND

Please describe your company and your position there.

I am the owner of a small loan consumer lending company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeedX Inc., and what were your goals?

To build a new website and then to update and add new branches.

SOLUTION

How did you select this vendor and what were the deciding factors?

They had done extraordinary work in the past so used again.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Basically, they had to add a new branch and the functionality of online applications and payments.

How many people from the vendor's team worked with you, and what were their positions?

I worked with one web developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After updating the site we saw an increase in traffic for online applications as well as payments. All worked as planned.

Describe their project management style, including communication tools and timeliness.

Very attentive and results focused. Very satisfied with the project. Kept me in the loop.

What did you find most impressive or unique about this company?

Their professionalism was impressive. Good commutation skills and excellent web design.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I own a start up ecommerce store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeedX Inc.?

I hired them for email marketing as well as digital marketing (i.e. facebook, Instagram...etc)

What were your goals for this project?

To make enough money to take over the world...Kidding. But seriously to make money.

SOLUTION

How did you select this vendor?

I found them on Thumbtack and I read their reviews, which were all positive.

Describe the scope of their work in detail.

Facebook marketing and email marketing.

What was the team composition?

Jacqueline and Justin, Jacqueline took care of my onboarding, and Justin worked side by side with me on the marketing and email marketing. They are an amazing team!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

My outcome was great! Made money, couldn't ask for anything better.

How effective was the workflow between your team and theirs?

Great.

What did you find most impressive about this company?

The fact that they genuinely care about their clients sets them apart.

Are there any areas for improvement?

No, not as far as I could see.

BACKGROUND

Please describe your company and your position there.

I'm the owner of Tamworth Business Solutions, a safety and risk management consulting firm targeting small to medium sized businesses who find themselves with a need for varying services, but lack the need for a full time employee. Working with this niche market allows us to bring creative and custom strategies directly to our business partners.

Tamworth Business Solutions brings a balanced approach to the area of Safety and Risk Management by establishing a relationship with all levels of our client employees. This approach helps us create the perfect mix of compliance based information to satisfy regulating agencies while building an environment where true risk is moved to the forefront reducing the number of accidents and injuries for the client workforce. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire SeedX Inc.?

SeedX designed my website and currently hosts it.

What were your goals for this project?

Tamworth Business Solutions needed an online presence to compliment our organic growth.

SOLUTION

How did you select this vendor?

I found SeedX through online research.

Describe the project in detail.

SeedX worked with me and designed exactly what we were looking for.

What was the team composition?

I initially spoke with Jacqueline and over time I have enjoyed working with Justin also. SeedX customized my needs and encouraged my small business.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

SeedX Inc. continues to perform above and beyond expectations. As a new business start up, my budget was limited, but instead of no, I received a response of "let's see what we can do with what you've got." My website was modified and I am very pleased with the results. I look forward to a continued relationship with SeedX as my business grows and the needs of my online presence change. I highly recommend them.

How effective was the workflow between your team and theirs?

Excellent.

What did you find most impressive about this company?

I find SeedX to be open and honest which matches my value system. They understand my business model as well as its unique size and mission.