Sedin Technologies

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Scoop Wholefoods

Describe what your company does in a single sentence.

Organic grocery store

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Odoo account health checkup
• Odoo optimisation tips

SOLUTION

How did you find Sedin Technologies?

They reached out

Why did you select Sedin Technologies over others?

Seemed trustworthy and experienced

How many teammates from Sedin Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sedin Technologies offered us a complimentary Health Check of our current ERP (Odoo). As a result of the check, the team provided a report with recommended improvements and changes.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Report with suggested system improvement after the account analysis
2. Referral to an SEO AI solution 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sedin were thorough with following through on the agreed upon timeline. The team listened to my needs and addressed them accordingly.

What was your primary form of communication with Sedin Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked that everyone on the team seemed involved and switched on, even though it was a complimentary service. I felt like the work was done in good conscience. I also liked that they have experts in different domains on the team, each of whom brings a valuable perspective to the table.

One of the recommended settings was exactly the same as our current set up, which made me question how it depth the account was reviewed. Other recommendations were relevant.

One suggestion: for points that can be implemented off the shelf (e.g. employee passwords), it could be useful to include a guide (e.g. from Odoo database) on implementation so the user (i.e. myself) can take action immediately.

Are there any areas for improvement or something Sedin Technologies could have done differently?

Given it was a free offering, it met my expectations.

BACKGROUND

Please describe your company and position.

 I am the Co-Founder / President of a blockchain-based IP protection company.

Describe what your company does in a single sentence.

Blockchain based IP Protection Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Mobile app MVP

SOLUTION

How did you find Sedin Technologies?

Referral

Why did you select Sedin Technologies over others?

Referred to me

How many teammates from Sedin Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tarka Labs delivered a mobile MVP for us. Although not resposible for the design they made some good suggestions that would improve the UI/UX. We were please with the results and enjoyed working with the team, in particular Sudhakar Rayavaram, who not only oversaw the scope(s) but also offered his fractional CTO services.  

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have an app that works. Still some way to go but it performs well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sudhakar's project management was good. Always realistic and delivered on time.

What was your primary form of communication with Sedin Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

Sedin Technologies' client-facing charm, coupled with their sharp tech brain, was unique. It's rare to have both.

Are there any areas for improvement or something Sedin Technologies could have done differently?

I think sometimes there was room for being a bit more "big picture" in the process. Companies really benefit from a results centred approach so it might have been nice to move more in a partnership type approach after the initial period rather than maintaining the strict dev shop scope and invoice approach. This is not a criticism of Tarka or Sedin but hopefully just helpful and honest feedback in general for the tech process.

BACKGROUND

Please describe your company and position.

I am the Co-founder and CTO of Kula

Describe what your company does in a single sentence.

Kula is an all-in-one AI-powered ATS

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Augment our Growth team

SOLUTION

How did you find Sedin Technologies?

Clutch Site

Why did you select Sedin Technologies over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Sedin Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We used Sedin's services to augment our in-house Growth team and quickly release custom features required by our customers during onboarding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1. Quality of the deliverables
2. Speed of execution
3. Cost ROI

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team always delivers items on time and with the highest quality. Even with changing priorities, they showcased great enthusiasm and kept up with the pace required for the stage of the company we are in.

What was your primary form of communication with Sedin Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Sedin was their exceptional commitment to truly understanding our needs and consistently delivering high-quality consultants who take full ownership of their work. Unlike other firms, Sedin’s team was proactive, deeply invested in our success, and always made thoughtful adjustments based on our feedback. Their consultants were not only technically strong but also highly accountable, transparent, and dedicated, going above and beyond the typical 9-to-5 mentality. This level of partnership and reliability is rare and made a significant positive difference for us. Their sales team understood our challenges and concerns clearly and went above and beyond to find the right people and made adjustments along the way based on our feedback.

Are there any areas for improvement or something Sedin Technologies could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Managing Member of City Power and Gas

Describe what your company does in a single sentence.

Deregulated Retailer of Natural Gas and Electricity.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Develop an E-commerce platform on modern tech platform
• Stabilize and support legacy e-commerce platform

SOLUTION

How did you find Sedin Technologies?

• Online Search
• Referral

Why did you select Sedin Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sedin Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our legacy e-commerceplatform was built on MS .net old version and had not had any UI/UX updates for nearly 7 years.  Sedin was selected to move the platform to current go forward version of .net and to upgrade/modernize the UI/UX experience.  As well as move the platform from a hosted location to a company site of Azure.  key deliverables set up a mirror of the application on the company's az site with proper dev/test/prod structure.  Support the existing e-commerce while we were developing new.  hit targets of 120 days for roll out of new e-commerce platform.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

support of existing application.  business requirement deliverables that were on time and ready for reveiw.  frame mock-ups via figma that allowed for the business to provide feedback.  The use of sprints for the delivery of functionality.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive to the team's inquiries.  We use MS Teams as our communication portal.  The assigned Sedin team members were on-boarded to our platform.  They have daily stand up calls and weekly/bi weekly expanded team calls.  

What was your primary form of communication with Sedin Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

the diligence of communication with the principals to make sure that alignment was happening all along the project.

Are there any areas for improvement or something Sedin Technologies could have done differently?

Sr team or somewhere in the process we could/should have obtained a larger vision of what we were trying to accomplish on a macro level so that the project team could operate more swiftly on the project specifics earlier.

BACKGROUND

Please describe your company and position.

I am the CEO of health.enabled

Describe what your company does in a single sentence.

health.enabled is a global non-profit advancing whole person health through equity-focused technology in everyday life, digital health, and AI. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Restore functionality of the web platform
• Overcome a Bad Gateway Error with AWS

SOLUTION

How did you find Sedin Technologies?

Previous work with employee.

Why did you select Sedin Technologies over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Sedin Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Assess AWS error messages and identify and resolve root web hosting problem.

Assess web platform functionality issue and resolve functionality problem.

Fully restored and functional web platform. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The web platform is re-established within the hosting environment and fully functional. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Sedin Technologies identified the correct team members for each step in our process and were able to quickly identify and resolve the problem. 

What was your primary form of communication with Sedin Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their highly professional team members who could quickly identify and resolve the problems and Sedin Technologies' overall responsiveness. 

Sedin Technologies provided exceptional support, resolving our web hosting issues in less than 24 hours. Their team’s responsiveness and expertise ensured minimal downtime with rapid problem identification and resolution. 

Are there any areas for improvement or something Sedin Technologies could have done differently?

None that I can think of.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of CFMG Capital

Describe what your company does in a single sentence.

Funds Management & Property Development.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Application Form e-signature for our Fund side of the business
• Improve Salesforce automations and audit of the organisation
• Integrate a KYC solution to our Salesforce org

SOLUTION

How did you find Sedin Technologies?

Referral

Why did you select Sedin Technologies over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Sedin Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To achieve the above objective, a specific set of salesforce Data elements needs to be set up to ensure that Fund investor forms are sent through email from Salesforce and updated and signed forms stored in the Salesforce document will be signed using conga. The scope of this project is to create all required fields and ensure Fund Investor form delivery is automated as per the requirements. Fund Investors can conga sign the document and send it back to Salesforce.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It is still ongoing!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are super efficient and provide a world-class service and delivery of all Projects and tasks they have been given by us to date. The professionalism and constant communication has been so appreciated by our company. I could not recommend them enough.

What was your primary form of communication with Sedin Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• The efficiency of delivery of projects & tasks.
• They really listen & communicate in simple language when explaining everything they do.
• They always have a solution and really make things simple for us as a business, they understand our vision & direction.

Are there any areas for improvement or something Sedin Technologies could have done differently?

Truly, there is nothing they could have done differently. They are all such experts in their areas and what they do.

I have had the pleasure of working with Steve, Ponmani, Nikhil, Akash, Surendar, Gowtham and a handful more. CFMG Capital cannot thank Sedin Technologies enough for their incredible servcies and look forward to a long-term relationship with them for years to come.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Pricebook Digital, a software development company focused on the heating and air conditioning industry.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Sedin Technologies?

We needed help with software development services, DevOps tasks, business analysis, and QA testing.

SOLUTION

What was the scope of their involvement?

Sedin Technologies has been our general development resource for 10–11 years. The team writes all of the coding for our products and works closely with our development team to build software products based on our requirements and specifications. Regarding technologies, the team uses Ruby on Rails, PostgreSQL, JavaScript, AWS, and React for mobile app development.

Moreover, the team does business analysis and creates detailed specifications based on our business requirements.

What was the team composition? 

We’ve worked with 9–10 members of Sedin Technologies’ team, including Dinesh (Co-Founder & Director), Deepika (Lead Business Analyst),  Umar (Senior DevOps Engineer), Mani (Senior Software Engineer), junior developers, technical architects, and QA testers.

How did you come to work with Sedin Technologies?

We found them through a Google search.

How much have you invested with them?

So far, we’ve spent over $1 million with them.

What is the status of this engagement?

We started working together in August 2012, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve noticed a yearly income growth of about 50% since 2016, which has been driven by the product innovation and technologies provided by Sedin Technologies. The team has been instrumental in developing the key features that are allowing us to be at the top of our market segment.

Overall, Sedin Technologies’ work quality has been outstanding.

How did Sedin Technologies perform from a project management standpoint?

Sedin Technologies’ team has been meeting deadlines and staying on budget. The team is also great at working around our schedules and being available for us despite time zone differences. Regarding communication, we use Slack, Zoom, and Google Meet on a regular basis.

What did you find most impressive about them?

Sedin Technologies’ team is very responsive to our needs. The team is able to provide quality resources very quickly for us, and whenever something doesn’t work out, the team is great at sourcing a new element to fulfill our needs.

Are there any areas they could improve?

I don’t think they can improve anything; every time we have an issue, they’re very responsive to address it.

Do you have any advice for potential customers?

Develop clear expectations around your needs and be in close communication with their team.

BACKGROUND

Please describe your company and position.

I am the Senior Specialist of the organization. 

Describe what your company does in a single sentence.

Our group is nonprofit that develops vaccines and antibodies for HIV, tuberculosis, and emerging infectious diseases.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Establishment of a NACP Data Management Guideline-compliant database that enables electronic capture of systematically collected clinical-demographic and laboratory data collected across CRC sites
• Knowledge transfer of the server and coding of database to Government of India

SOLUTION

How did you find Sedin Technologies?

Referral

Why did you select Sedin Technologies over others?

Referred to me

How many teammates from Sedin Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Establishment of a secure database for capturing real time participant data collected as part of the study across CRC sites. In alignment with the global best practices, integration of following features in the clinical database: 

• Automated generation of PID (site wise sequence) 
• Approval of eCRFs by Departmental admin 
• Query notification and resolution by any admin (Dept/Institutional/Central) 
• Automated validation and verification checks and CRF edits (identified based on pilot testing) 
• Creation of robust dashboards and reports indicators 
• Integration of Missed visits process flow and back data entry process (platform to enable entry from paper to eCRFs)
• Knowledge transfer of server and database coding to Government of India 
• Backend support for smooth data entry process and UX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As part of the National HIV Cohort Program, a secure browser based clinical database successfully developed and deployed at CRC sites, which is compliant to national/global standards, is multi-variate, multi-institutional and customizable as per the programmatic needs. The database is designed to enable systematic capture and management of clinical and laboratory data collected in the study and encompasses the following key features: 

• Database compliant to Data Management Guidelines, 2020 by NACO; In alignment with FDA 21 CFR Part 11, features including system validation, audit trails, record generation, operational checks integrated Different privileges for users and admins; Multiple users/admin can be created across different sites 
• Collection of data in electronic data collection tool (electronic Case Report Forms (eCRFS); Modifiable tool based on programmatic need 
• Once the participant data is captured in eCRFs and approved by departmental admin, users can only modify information for resolution of queries 
• Other features include automated generation of PID; Process flow for capturing missed visits Dashboard indicators with downloadable graphs/PDF; Data download in formats that can be uploaded in statistical software 
• Successful knowledge transfer of the server and coding to Government India 
• Constant back end support and reduced response time by the team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

A dedicated team was allocated various responsibilities for execution of the deliverables and point of contacts for each of the areas were assigned for effective communication. Bi-weekly virtual meetings were organized between Sedin, us, and ICMR NIE team (Data Management Unit for the study). Ad-hoc meetings were organised to seek clarity and resolve any queries by our team and NIE teams.

What was your primary form of communication with Sedin Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The approach to execution of work and product development is customized to the client needs and requirements. There is effective communication, and their senior leadership actively participates in discussions and mitigation of any risks or challenges. 

The response time to address any queries/comments is short and the team follows up on the action items on a periodic basis. All process are well documented and communicated to the client in parallel to ensue client's buy in.

Are there any areas for improvement or something Sedin Technologies could have done differently?

Frequent changes in QA for the project delays timelines and multiple iterations are sometimes required to align the team on the requirement. This also leads to loss of process documentation at times and is challenging considering the timelines and quality.

BACKGROUND

Please describe your company and position.

I am the Manager, Site Reliability Engineering of a media company

Describe what your company does in a single sentence.

Premium streaming and cable/satellite television network.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Tier 1 Incident and Alert Triage

SOLUTION

How did you find Sedin Technologies?

Online Search

Why did you select Sedin Technologies over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned
• 24x7x365 Support

How many teammates from Sedin Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Sedin Technologies team provides Tier 1 alert and incident triage and escalation for all major services supporting the application. This team supplements the SRE and Cloud Engineering team. The Sedin team delivers several reports every day, week, and month for ongoing initiatives related to maintaining the reliability and availability of the application, service performance during and after content releases, and their overall support of our company's systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team effectively communicates information related to issues and incidents, keeps eyes on the environments at all times to ensure services are operating as expected and points out any issues not detected by our alerting schemes, and escalates when necessary. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team responds to needs all the time with alerts that come in throughout the day, everyday. The effectively manage priorities on alerts as it relates to severity of an issue.

What was your primary form of communication with Sedin Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team participates in standups to provide reports on received and resolved or ongoing issues. The team participates in, learns, and documents new and ongoing processes and provides suggestions on improvements.

Are there any areas for improvement or something Sedin Technologies could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the COO of Q Report

Describe what your company does in a single sentence.

Insurance solution for luxury jewellery and watches.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sedin Technologies to accomplish?

• Build and maintain a customised insurance management platform that spans a CRM and insurance lifecycle management.
• Build Business Intelligence capabilities utilising Tableau and extensive data analytics
• Utilise AI solutions to address pain points and business opportunities

SOLUTION

How did you find Sedin Technologies?

Online Search

Why did you select Sedin Technologies over others?

• Great culture fit
• Company values aligned

How many teammates from Sedin Technologies were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Take an existing legacy application built in PHP and convert into Ruby on Rails. 
• Ongoing maintenance and improvements for efficiency, performance and scalability including building core elements in REACT 
• Ongoing development of features to the application in line with business goals 
• Development of a data lake for analytics and use in Tableau for Business Intelligence - Identification and application of potential AI solutions to address business pain points and opportunities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Stable platform with uptime and bug maintenance well within SLAs 
• Deployment of features and project as per agreed timelines and budget
• Business value far exceeding investment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very professionally managed, utilising best practice sprint planning and project management tools. Effective communication throughout the process, managing expectations and flexible to any changing needs we had along the way.

What was your primary form of communication with Sedin Technologies?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their drive for excellence and the values they share from the top down was impressive. The team at Sedin are inspiring to work with. We have been working with them since 2015 and those that started with us are still there to this day. This is testament to the positive culture and environment that has been engrained from the top down. The result is top quality work and a partner you are proud to work with.

Are there any areas for improvement or something Sedin Technologies could have done differently?

None.