Scopic

BACKGROUND

Introduce your business and what you do there.

I’m the CTO and Co-Founder of HelpSocial. We help businesses aggregate social media platforms, making it easier to respond to customer service issues.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scopic Software?

We needed quality developers at a reasonable rate.

SOLUTION

What was the scope of their involvement?

Our company provides a unified interface for multiple social media platforms, including Facebook, Twitter, Instagram, and YouTube. Our systems help companies respond to customer service messages and connect with internal CRM systems to organize the usernames and information of past customers.

Activity conducted on one platform–liking a post, for example–can also be automatically replicated across other platforms.

We’ve worked with Scopic on a number of PHP, Python, iOS, and Android development projects. We provide job specifications and they find developers from all over the world, including Vietnam, Ukraine, and the Dominican Republic.

What is the team composition?

We reach out to their operations manager to request staff and currently rely on two developers. While they offer a project manager, I fulfill that role myself.

How did you come to work with Scopic Software?

We posted a need for developers on Upwork. A number of companies reached out to us, but Scopic was the most responsive and offered the best quality developers.

How much have you invested with them?

Over $50,000.

What is the status of this engagement?

Our most recent project started in July 2017 and is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

On average, Scopic’s developers provide over 80 hours of work each week, making them a key factor in the success of our project. Their team is highly knowledgeable, proactive, and always completes tasks within the estimated timeframe.

How did Scopic Software perform from a project management standpoint?

I speak with Scopic’s management through email and phone, though we communicate with the developers on a daily basis via Slack, Skype, and GitHub. They’ve very responsive.

What did you find most impressive about them?

Their developers have a broad range of knowledge. While we needed PHP developers for our most recent project, the team Scopic provided was also proficient in Python, Ruby, JavaScript.

Are there any areas they could improve?

No. They operate efficiently and consistently exceed our expectations.

Do you have any advice for potential customers?

Interview the candidates that Scopic provides to ensure they meet your needs. Because they work with developers from all over the world, make sure there's not a language barrier.

BACKGROUND

Please describe your company and your position there.

We are a weather technology company that provides interactive maps to news websites. In addition, we provide livestreams of storm chasing as well as an app for storm chasers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scopic Software?

Scopic has done all of our development work. They also provide ongoing maintenance and management of our infrastructure.

What were your goals for this project?

We wanted a stable, reliable, and innovative product.

SOLUTION

How did you select this vendor?

Aside from having experience in this particular area, they had access to good resources and offered fair pricing.

Describe the project in detail.

They designed all the technology we have from the backend to the frontend. They continue to update and change our tech to meet our needs. Whenever I need new features, I reach out to them for design and implementation. In addition, they act as an on-call service in case of emergency for us and our clients.

What was the team composition?

The team is made of many developers with different levels of experience and knowledge. The bottom line is that they are able to adapt to the client’s needs, regardless of the type of work or the platform.

RESULTS & FEEDBACK

What outcomes or results can you share that demonstrate progress and/or success?

Our technology has stood the test of time, without having a CEO with a firm background in tech. We made it through the collapse of the world economy years ago, and we are still in business today.

I have no experience with technology so I had to rely on them 100% to recommend and implement solutions. So far, they have been flexible, trustworthy, and knowledgeable. For example, they moved us to the Amazon cloud several years ago, which turned out to be a huge success and allowed us to scale quickly.

How effective was the project management?

They are good at this and are on top of things. Recently, they took the initiative to investigate and fix our app without me having to ask them and without extra cost, which showed great integrity. They are also very responsive and have great customer service.

What did you find most impressive about this company?

They have provided the right mix of fair pricing with hands-on and reliable people. Because I started the company over 10 years ago with zero knowledge of tech, I needed a company that I could trust to do the right thing. They have grown a lot since then, but they still continue to provide that same level of service, if not better, then they did as a small company many years ago.

What tips or recommendations do you have?

Give them a try. I think you will be happy with the outcome.

BACKGROUND

Introduce your business and what you do there.

I’m the CTO of Akillion, an advertising and marketing company. We design, build, and support custom technology solutions for businesses, including SaaS products, intelligent operational automation tools, and helping clients launch and scale their business with the latest tech.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scopic?

We needed help with SaaS platform development and business automation tools.

SOLUTION

What was the scope of their involvement?

Scopic has helped us with the full development of our SaaS platform, including custom AI, operations, and business automation tools.

What is the team composition?

We’ve worked with 5 teammates from Scopic.

How did you come to work with Scopic?

Someone referred Scopic to us because they offer good value for the cost.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Scopic has delivered weekly, seamless, and fast deployments with documentation on each feature set.

How did Scopic perform from a project management standpoint?

Scopic has delivered on time and communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Scopic works seamlessly into our "build as we fly" methodologies, which allow our company to be agile and responsive to the business and customers. The team is an extension of our core engineering team, delivering key custom application modules just in time for customer delivery and deployments.

Are there any areas they could improve?

I don't think so; their service is top-notch.

BACKGROUND

Introduce your business and what you do there.

I’m a project manager at Carrier Community, a network for telecom companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scopic to accomplish for your business?

We needed to build a professional networking platform where users could do social activities, review and book events, organize meetings during the booked events, access event media, and exchange messages with other users. Additionally we needed a connected mobile app to be used during the phisical events and for social activities and messaging.

SOLUTION

What was the scope of their involvement?

Scopic has been responsible for delivering an end-to-end solution for our project, covering both development and implementation. Their scope of work has mainly included designing the system architecture and developing the necessary custom software. Key deliverables have included a scalable backend platform to handle high-volume data processing, the user interface, the integration of AI features, and the optimisation of performance and security.

What is the team composition?

We’ve worked with 6–10 teammates from Scopic.

How did you come to work with Scopic?

We found them through an online search. We chose them because they offered good value for the cost.

What is the status of this engagement?

We started working with them in March 2023, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Scopic's work has resulted in increased platform engagement and event participation, improved lead generation, platform performance, and content engagement, as well as user satisfaction and positive feedback. For example, our monthly active users have increased by 40%–45%, our average session duration has improved by 55%–60%, our event registrations have grown by 20%, the partnership inquiries or B2B connections among users have increased by 30%, and our mobile traffic engagement has increased by 65%. We’ve measured these improvements in a six-month period after the latest major release.

How did Scopic perform from a project management standpoint?

Scopic was structured, reliable, and highly communicative. They followed an agile approach, consistently delivered on time, and proactively flagged risks and proposed solutions, keeping stakeholders aligned throughout.

What did you find most impressive about them?

Scopic has approached the project as an ongoing process rather than a one-time delivery in a professional and proactive manner.

Are there any areas they could improve?

No, there aren't any.

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of a healthcare company 

Describe what your company does in a single sentence.

For busy executives and highly mobile individuals and families, we provide its members with a first-class, on-demand, comprehensive healthcare experience for any medical condition, anytime, anywhere in the world.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scopic to accomplish?

• Website Redesign
• SEO Optimization
• Social Media Management
• Content Creation

SOLUTION

How did you find Scopic?

Referral

Why did you select Scopic over others?

• High ratings
• Great culture fit
• Referred to me

How many teammates from Scopic were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• A full website redesign
• seo optimization
• content development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A responsive new website
• An increase in website traffic
• A increase in sales volume

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent project management, they kept us on track and within budget throughout the duration of the project.

What was your primary form of communication with Scopic?

Virtual Meeting

What did you find most impressive or unique about this company?

We're impressed with their expertise and the professionalism throughout their team.

Are there any areas for improvement or something Scopic could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am an executive at a medical company 

Describe what your company does in a single sentence.

A medical practice providing remote medical service and end-to-end care for workplace injuries.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scopic to accomplish?

• Website Development
• SEO
• Social Medical Marketing

SOLUTION

How did you find Scopic?

• Referral

Why did you select Scopic over others?

• Referred to me

How many teammates from Scopic were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website re-design with content creation consultation and SEO. A targeted LinkedIn campaign for an event.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timeline and budget.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are very responsive, even afterhours.

What was your primary form of communication with Scopic?

• Virtual Meeting

What did you find most impressive or unique about this company?

Depth of knowledge around SEO and social media campaigns.

Are there any areas for improvement or something Scopic could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the VP Admin Assistant of Skip Shapiro Enterprises, LLC

Describe what your company does in a single sentence.

Organic & Beverage waste solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scopic to accomplish?

• Rebuilding website
• SEO

SOLUTION

How did you find Scopic?

Fiver

Why did you select Scopic over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Scopic were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete website rebuild, new logo and all SEO work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Beautiful new professional, crisp, clean, website and logo. Awesome marketing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive, always happily going out of their way to make sure all information was clear and forward to make everything perfect.

What was your primary form of communication with Scopic?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

organized, communitive, all staff and happy

Are there any areas for improvement or something Scopic could have done differently?

happy with all work done thus far

BACKGROUND

Please describe your company and position.

I am the CEO of Abby

Describe what your company does in a single sentence.

Abby answers calls as your A.I.-assisted Human Receptionist.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scopic to accomplish?

• Software Development

SOLUTION

How did you find Scopic?

• Clutch Site

Why did you select Scopic over others?

• High ratings
• Good value for cost

How many teammates from Scopic were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scopic designed and developed custom software from idea to launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Software delivered

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management is impeccable.

What was your primary form of communication with Scopic?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The people

Are there any areas for improvement or something Scopic could have done differently?

Nothing.

BACKGROUND

Please describe your company and position.

I am the President of (a/an) Healthcare

Describe what your company does in a single sentence.

We provide secure and affordable cloud based communication, consultation, and collaboration software for healthcare enterprises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Scopic to accomplish?

• Develop a zero footprint communication platform

SOLUTION

How did you find Scopic?

Online Search

Why did you select Scopic over others?

High ratings

What was the size of Scopic’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scopic developed a cloud based zero foot print communication platform that provides chat, text, audio, and video communications to healthcare professionals.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Functionality
• Security
• Stability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project manager was excellent. She was patient and kept our team on task. She was able to answer tough questions and ensure her team delivered a quality product.

What was your primary form of communication with Scopic?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

We're impressed with the depth of their knowledge and the quality of their work.

BACKGROUND

Please describe your company and your position there.

I am the founder of a website to help clients obtain inpatient drug and alcohol treatment services.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scopic, and what were your goals?

Scopic helped me develop the website and the functionality of booking inpatient treatment services. They helped me develop the business from the ground up, and they had a lot of ideas. They anticipated potential problems and helped me immensely! I also hired Scopic for SEO and marketing work to help my business gain visibility online. They helped me with blogging and implementing features of the website to help me gain natural search traction amongst my potential clients in need.

SOLUTION

How did you select this vendor and what were the deciding factors?

I found Scopic after significant online searching and reading reviews.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scopic helped me build the website from the ground up. They took my ideas to book online treatment services and brought them to life with their various ideas. They designed the site, helped with blogging, and created all of the functionality of the site.

How many people from the vendor's team worked with you, and what were their positions?

My project manager, Ian was very helpful in organizing and maintaining the project. He was very skilled, smart, and prepared to help me. Petra helped me with the SEO and marketing side of the business. They had great ideas and were educated on how to gain visibility.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The business is still in its infancy, so we don't have measurable outcomes yet, but I am hopeful!

Describe their project management style, including communication tools and timeliness.

We met every week via Teams.

What did you find most impressive or unique about this company?

They had really good ideas and understood my vision from the beginning, even though it was a new business style with very little in the industry to compare it to.

Are there any areas for improvement or something they could have done differently?

No