Scepter Marketing

BACKGROUND

Please describe your company and your position there.

We are a web design and web accessibility consulting firm that provides services for clients ranging from small business to global enterprises. I am the CEO.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scepter Marketing?

Web design and WordPress development.

What were your goals for this project?

Quick turnaround for design and WordPress development for certain client projects in order to supplement the AKEA team.

SOLUTION

How did you select this vendor?

We brought in Scepter Marketing as a WordPress development partner to assist with projects involving quick turnaround design and development for certain client projects.

Describe the project and the services they provided in detail.

The Scepter team took on design, development and content population for us on multiple projects and continue to be very responsive and reliable in terms of customer service, technical support and new client work. Scepter has proven to be a trusted partner.

What was the team composition?

The team that we worked with was made up of 5 individuals that worked with us through multiple projects: Project manager, web designer, 2 web developers and an account manager. At every step, we had continual conversation and we felt fully informed as each project progressed.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Our clients are all very satisfied with the projects that Scepter has been involved with. We often work with Scepter during the design and development phases as AKEA guides and directs through those processes and we are then able to do the additional work necessary for ADA compliance, adjusting the product created by Scepter.

How was project management arranged and how effective was it?

We have tended to use a mix of communications tools ranging from email, to Zoom Conferencing, to the PM system, Teamwork.com. This is very effective.

What did you find most impressive about this company?

Response times and commitment to quality work.

Are there any areas for improvement?

There is always room for improvement in any scenario, but nothing springs to mind.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of a men’s ministry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Scepter Marketing?

We needed a partner to create a website.

SOLUTION

What was the scope of their involvement?

Scepter Marketing helped us build a website. There was a rudimentary form, but it wasn’t functional. Their team created the backend components with attention to SEO efforts. While we sell a couple of products, SEO isn’t critical to what we do. The website’s more of a landing site for individuals to find new events and create a registration link to attend them. They implemented donation links and built a media page.

What is the team composition?

We’ve worked with between 2–3 people.

How did you come to work with Scepter Marketing?

I knew the owner of Scepter Marketing.

How much have you invested with them?

I’ve paid them a monthly fee and have spent a total within the hundreds of dollars range. Since we’re a nonprofit, there hasn’t been a whole lot of money going back and forth.

What is the status of this engagement?

We started working together in January 2017, and our relationship's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been well received. I’m grateful for the help they’ve given us. Scepter Marketing has cared about the end product. We don’t have metrics because our website's event-driven. We use forms of social media to drive traffic such as Facebook or Eventbrite.

How did Scepter Marketing perform from a project management standpoint?

Overall, we’ve been pleased with their performance. We had some challenges with our donation site that were remedied.

What did you find most impressive about them?

They’re a great group of people. Scepter Marketing gets what we do and everything they’ve built has demonstrated that understanding. It’s been helpful to not have to go over the company’s DNA or culture.

Are there any areas they could improve?

Nothing comes to mind immediately.

Do you have any advice for potential customers?

I recommend them. They’ll customize the product to fit your needs.

BACKGROUND

Please describe your company and your position there.

We are an e-commerce company with multiple e-commerce stores and Shopify applications

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Scepter Marketing?

For Shopify Application Development

What were your goals for this project?

To Develop a Shopify upsell and cross sell app for the shopify app store

SOLUTION

How did you select this vendor?

By a recommendation

Describe the project in detail.

To Develop a Shopify upsell and cross sell app for the Shopify app store

What was the team composition?

Full Development team

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Working with Scepter Marketing has been a really great experience. Our company had a vision for a Shopify App that we wanted to have created but Scepter Marketing helped us bring it to life. It was a new venture for our commerce business so we didn’t fully understand how to execute the vision, but the team at scepter was not only patient but their work and attention to detail was top notch. We went from concept to a fully functional app in the Shopify App store that we believe will be a top contender in 2020. A truly great experience.

How effective was the workflow between your team and theirs?

Excellent flow

What did you find most impressive about this company?

Their Communication was great!

Are there any areas for improvement?

no