# Saritasa Saritasa Reviews (106), Pricing, Services & Verified Ratings - Premier Verified - 4.8 out of 5 average review rating - 9 connections joined Saritasa's Network [Visit Website](https://www.saritasa.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=clutch_profile) [Get a Custom Proposal](https://clutch.co/profile/saritasa) **Builders of Better** At Saritasa, we empower businesses through technology. We design and develop custom, commercial-grade software systems that simplify complex operations, create meaningful user experiences, and deliver scalable, enduring business value. With nearly two decades of experience, we have the knowledge and skill to exceed expectations. We believe custom software exists to accommodate the specific needs of people better. We aim to build a smarter, faster, and simpler future. In a word, better. At Saritasa, we are builders of better. We offer full-spectrum innovation through strategy, design, and development. Our services include: - Custom Software Development - Mobile App Development - Web Development - Legacy Modernization - UI/UX Design - Virtual Reality Development - Augmented Reality Development - DevOps Why Saritasa? We believe in mutual success We care about successful customers, fulfilled employees, and useful solutions. Everything we do is intended to find the right balance of outcomes for the common benefit of all. We solve problems We are a team of driven experts. We are passionately committed to wrestling with the most complex business problems and applying technology systematically to solve them. We value partnerships over projects We don’t take a transactional approach to our engagements. Rather, we foster personalized relationships built on trust and the perpetual delivery of benefits over time. Top Clients - Winegard - Makita - Vance & Hines - iHeartMedia - JD Power - ASCO Power Technologies - The Cheesecake Factory - Nationwide Rail Services - Avadyne Health - Form I9 Compliance ## Company Information - Minimum project size: $50,000+ - Hourly rate: $100 - $149 - Number of employees: 50 - 249 - 5 Locations: - Newport Beach, CA (Headquarters) - New York, NY - Chicago, IL - Manhattan Beach, CA - Tampa, FL - Founded in 2005 - 1 languages: English - 4 timezones: Central Standard Time (CST), Eastern Standard Time (EST), Mountain Standard Time (MST), Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 40% Custom Software Development - 30% AR/VR Development - 10% AI Development - 10% Mobile App Development - 10% Web Development ### Focus Areas - AR/VR Development Focus: - 100% Unity - Immersive Digital Experiences: - 90% Immersive Learning Experiences - 10% Virtual Shopping Experiences - Application Platforms: - 85% Amazon Application Development Framework - 15% Azure Platform - Mobile Platforms: - 50% iPhone iOS App Development - 25% Android App Development - 15% Hybrid & cross platform apps - 10% iPad iOS App Development - AI Technologies & Models: - 40% Open AI GPT-3 - 5% AI2 - 5% AI21 - 5% Anthropic - 5% Cohere - 5% Craiyon - 5% Deepmind Gopher - 5% Facebook OPT - 5% GPT-J - 5% GPT-Neox - 5% Hugging Face Bloom - 5% Open AI Dall-E 2 - 5% Stable Diffusion - Frameworks and CMS: - 30% .NET - 30% Django - 15% Angular - 15% Laravel - 10% React - AI Expertise: - 25% Chatbots & Conversational AI - 25% Machine Learning - 15% AI Recommendation Systems - 15% Natural Language Processing - 10% Computer Vision - 5% Cognitive Computing - 5% Voice and Speech Recognition - Mobile Focus: - 20% Financial Mobile App Development - 20% Health & Wellness Mobile App Development - 20% Productivity Mobile App Development - 10% Business Intelligence Mobile App Development - 10% Field Operations Mobile App Development - 10% Mobile Commerce - 10% Sales Enablement & CRM Mobile App Development - Programming & Scripting: - 20% JavaScript - 20% PHP - 20% Python - 10% ASP.NET - 10% C# - 10% Kotlin - 10% Swift ### Industries - 10% Legal - 10% Media - 10% Real estate - 10% Education - 10% Supply Chain, Logistics, and Transport - 10% Medical - 10% Financial services - 10% Advertising & marketing - 10% Manufacturing - 10% Automotive ### Clients - 20% Small Business (<$10M) - 60% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.6 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: Saritasa offers competitive pricing and good value for cost, with project investments ranging from $5,000 to over $1 million. Clients appreciate their responsiveness and project management, often noting the ability to stay within budget and timeline parameters. **Most Common Project Size**: $50,000 to $199,999 based on 89 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Custom Software Development: $200,000 to $999,999 based on 30 reviews - Mobile App Development: $50,000 to $199,999 based on 25 reviews - Web Development: $50,000 to $199,999 based on 24 reviews - AR/VR Development: $10,000 to $49,000 based on 15 reviews - UX/UI Design: $10,000 to $49,000 based on 12 reviews - Web Design: $50,000 to $199,999 based on 6 reviews - IT Staff Augmentation: $10,000 to $49,000 based on 4 reviews - Application Management & Support: Less than $10,000 based on 2 reviews - IT Managed Services: $10,000 to $49,000 based on 2 reviews - API Development: $50,000 to $199,999 based on 1 review - Other IT Consulting and SI: $10,000 to $49,000 based on 1 review - Other Design: $50,000 to $199,999 based on 1 review - Search Engine Optimization: $200,000 to $999,999 based on 1 review ### Packages Offered - Custom Software Development Packages — starting at $60,000/total - AR/VR Development Packages — starting at $40,000/total ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### Saritasa Review Insights Overall Review Rating: 4.8 - Quality: 4.9 - Schedule: 4.7 - Cost: 4.6 - Willing to Refer: 4.9 ### Top Mentions - Timely (35 mentions) - Communicative (28 mentions) - Great project management (24 mentions) - High-quality work (22 mentions) - Professional (16 mentions) - Exceeds expectations (12 mentions) - Easy to work with (10 mentions) - Knowledgeable (10 mentions) - Transparent (9 mentions) - Accommodating (8 mentions) - Flexible (8 mentions) - Proactive (6 mentions) - Experienced (5 mentions) - Well-organized projects (5 mentions) - Collaborative (4 mentions) - Exceptional performance (4 mentions) - Exceptional results (4 mentions) - Translate ideas into products (4 mentions) - Adaptable (3 mentions) - Creative (3 mentions) ### Review Highlights **Commitment to Client Success** Saritasa's dedication to client success is evident in their willingness to go above and beyond. They are seen as partners rather than just service providers, showing genuine interest in helping clients achieve their business goals through innovative and efficient solutions. **Need for Improved Budget Management** While Saritasa is generally effective in delivering projects, some clients have noted a need for better budget management. Ensuring clear communication about costs and potential overruns upfront could enhance client trust and satisfaction. **High-Quality Deliverables** The quality of Saritasa's deliverables is consistently praised, with clients noting the functionality, stability, and user-friendly design of their software products. Their attention to detail and ability to produce bug-free solutions are key factors in client satisfaction. **Strong Communication and Responsiveness** Saritasa is commended for their excellent communication skills and responsiveness. Clients find them easy to reach, receptive to feedback, and proactive in resolving issues. Their ability to explain technical concepts in layman's terms is particularly valued by non-technical clients. **Proficiency in Custom Software Development** Saritasa's expertise lies in developing custom software solutions tailored to specific client needs across various industries. Clients appreciate their ability to translate complex ideas into functional applications, addressing unique challenges such as CRM systems, mobile apps, and data management platforms. **Effective Project Management** Clients consistently praise Saritasa's project management skills, highlighting their ability to meet deadlines, stay within budget, and communicate effectively. Their organized approach and use of tools like Jira and Slack ensure a smooth workflow, fostering strong client relationships. **Challenges with Project Delays and Budget Overruns** Some clients have experienced project delays and budget overruns, often due to scope changes or underestimated complexity. While Saritasa is generally responsive to these challenges, clearer initial scoping and more accurate estimates could improve client satisfaction. **Flexibility and Adaptability** Saritasa's flexibility in adapting to changing client needs and project requirements is a significant strength. Clients appreciate their ability to accommodate scope changes and provide scalable solutions that can evolve with their business. **Positive Client Feedback and Recommendations** Many clients express high levels of satisfaction with Saritasa's services and are willing to recommend them to others. Their professionalism, technical expertise, and commitment to quality are frequently highlighted as reasons for continued partnerships. ### Saritasa Reviews #### Software Integration for Shoppping Cart Manufacturer (Featured Review) **The Project** - Services: API Development, Custom Software Development - Project size: $50,000 to $199,999 - Project length: Apr. 2024 - Ongoing **Project Summary**: Saritasa provides software integration services for a shopping cart manufacturer. The team has integrated the client's work order platform, ELD, and payroll HRIS systems to capture true cost and time. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT & Data Manager, The Peggs Company - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — May 27, 2025 **Feedback Summary**: Saritasa's communication and testing have been instrumental in the project's success. The team has been open to testing certain options and has been very responsive. Moreover, the team provides excellent feedback and recommendations. Overall, their knowledge has set them apart. ""Honestly, the project, communication, and outcome were excellent."" **BACKGROUND** Please describe your company and position.I am the IT & DATA MANAGER of The Peggs CompanyDescribe what your company does in a single sentence.Manufacture shopping carts  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Saritasa to accomplish?Integrationssave moneyCommunication with our service techs **SOLUTION** How did you find Saritasa?Online SearchWhy did you select Saritasa over others?High ratingsPricing fit our budgetGood value for costTook the time to research and gave me great feed backHow many teammates from Saritasa were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Integrating our service work order platform Corrigo  and our ELD Geotab and lasty our payroll HRIS systems together to capture true cost and time  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Communication and testing played a huge rol and open to testing certain options.   Feed back and following up from the developers was amazing. Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, Delivery was on time and developers were very responsive and gave great feedback and recommendations.  Overall Amazing, What was your primary form of communication with Saritasa?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The amount of knowledge the developers had , feed back and willing to work with my timeline and the outcome was exactly what we needed.  Our project was a very unique and difficult one to accomplish and they made it happen.  Are there any areas for improvement or something Saritasa could have done differently?No.  Honestly, the project, communication, and outcome were excellent.   --- #### Mobile App Development for Trucking Company **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: Saritasa developed an app for iOS and Android that helps a trucking company track and operations and update customers. The client plans to continue working with Saritasa to build additional features. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, B.T. Trucking Inc - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 3, 2020 **Feedback Summary**: The client is pleased with how the app is performing and they plan to launch the platform soon. Saritasa was flexible and understood the client’s goals and restrictions. They communicated billing clearly, and as plans changed, they were able to scale up the team’s size to meet deadlines. "“They were easy to work with and communicated with me several times a week.” " **BACKGROUND** Introduce your business and what you do there. I’m the president of B.T. Trucking. We work haul dirt, sand, and gravel for contractors up and down the state of California. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We decided to create a mobile application that would help our operations in the office. **SOLUTION** What was the scope of their involvement? The app is available on both iOS and Android. It tracks all of our haulers’ operations when they’re out on the job. That information is then relayed back to our dispatch team so we can update our contractors and keep them informed. Now that the main part of the project is complete, we’ve come up with new features that they will continue to add on to the app as we go. What is the team composition? I had one direct contact on the development team. Beneath him, he has seven developers working on our project. I’ve also worked with one other person for all of our billing questions.   How did you come to work with Saritasa? I read a lot of reviews on Saritasa and how satisfied their clients were. It was also very nice that they were only a few hours away from us because that prevented any complications from working with an offshore vendor. How much have you invested with them? We’ve spent about $400,000. What is the status of this engagement? We started working with them in February 2020 and will continue to work with them as we move forward. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  We’re launching the first few phases tomorrow. We’ve done a lot of testing and I’m very pleased with how the app is operating. How did Saritasa perform from a project management standpoint? We had some financial restrictions, so we took our time at the beginning of development. However, once we were nearing the end of the project, I proposed new deadlines. Saritasa was able to make adjustments and bring on more developers to meet the timeline I proposed. They were easy to work with and communicated with me several times a week. I also appreciate that they go over all the hours they’ve spent on the project so I know what they’ve worked on and what to expect when I’m charged. I’ve never received a surprise bill. They’re very good at tracking what features they’ve worked on and have been very transparent. What did you find most impressive about them? They were able to scale up and down depending on what I needed. Are there any areas they could improve? No, they’ve been wonderful. Do you have any advice for potential customers? New clients need to be as transparent as possible, too. Saritasa tries to manage their operations based on what the client needs, so they need that information up front. --- #### VR Development for Broadcast Media Company **The Project** - Services: AR/VR Development - Project size: $10,000 to $49,999 - Project length: Apr. 2016 - Ongoing **Project Summary**: Saritasa has created multiple VR experiences to support a government media contractor’s clients. In each project, they aim to produce gamified solutions that help users understand their clients’ messages. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Strategy & Integrated Solutions, iHeartMedia - Industry: Media - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Dec 2, 2020 **Feedback Summary**: End clients have praised the solutions for allowing thousands of users to experience their services in a new way. An organized team, Saritasa excels at managing realistic expectations. They’re knowledgeable about VR apps and can expand on ideas while staying within budget and time constraints.  "“I can come to them with a half-baked idea, and they’ll show me how to make it better.” " **BACKGROUND** Introduce your business and what you do there. I’m VP of Strategy and Integrated Solutions within the Government Initiatives Division at iHeartMedia. We serve government media contracts all over the US. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? iHeartMedia has experiential capabilities, which means we put on events (whether that’s a fair, a concert, or a community gathering) to educate attendees about our clients’ campaigns.  One of the things that we’ve wanted to do was create an interactive VR experience with gamification concepts. As a user plays the game, they’re actually learning about our clients’ messages and services. We engaged Saritasa to develop those experiences. **SOLUTION** What was the scope of their involvement?  Saritasa has created about three separate VR experiences: two for the Vive VR headset and one for the Oculus Go. For each project, they’ve been involved throughout the steps, from the initial discovery to brainstorm the client’s concepts to the content and game development all the way through to testing and location support.  What is the team composition?  I interface with 3–5 people, including an account manager, a project manager, the head of engineering, and a developer on occasion. How did you come to work with Saritasa? My colleague had found them, so we flew down to meet them in Southern California and walked through our services. They had competencies across a wide range of things, including IoT, UX design, and app development. When we got to their VR labs, our in-person visit and interview sealed the deal. The main issue was if they knew their stuff. VR is still so new, so it’s rare to find a lot of people who can confidently get you what you need. Saritasa helped us understand what services we should be using, which platforms fit our projects, and how to develop our solutions. It was amazing to see them do this within very tight deadlines. How much have you invested with them?  We’ve spent between $10,000–$50,000. What is the status of this engagement? We started working with them in April 2016, and our engagement is still ongoing. The last project we did was probably back in early 2019. COVID-19 has since shut down all events.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We measure their success based on our clients’ happiness. These government agencies want to know that we’re doing innovative things to help people experience their services in a new way. It says a lot that our clients understand our work and are happy with the results — especially when someone tells us that we’ve produced a game-changer. Each of our projects has gone to 10–15 events a year, and several thousands of users have used them. Anecdotally, it seems like everyone is blown away by our VR experiences and walk away with an understanding of our clients’ concepts. How did Saritasa perform from a project management standpoint? The project management is stellar. We do weekly meetings with multiple touchpoints, depending on how tight the timeframes are. The team always comes in on or under budget and always on time.  What did you find most impressive about them? I find their transparency and collaboration the more impressive. I can come to them with a half-baked idea, and they’ll show me how to make it better while keeping within our budget.  Additionally, the expectations are realistic given the time in which we need things, so there are no surprises. That’s a big deal for us. We can’t just promise our clients something and then come back and say, “No, we can’t do that.” Are there any areas they could improve? No, I can’t think of anything. After working with so many development houses, I expect screw-ups to happen because these are complex projects. Sometimes, an individual decides to go rogue and do something without telling you, and I’ve never experienced that with Saritasa.  Do you have any advice for potential customers? Just be honest with your expectations and about your understanding of what you’re dealing with, and their expertise will take over from there. They’ll take you a long way in terms of your understanding so that you’re in the right frame of mind to develop your project. For example, there are things that people aren’t ready to experience in VR because the technology can cause vertigo easily. They needed to educate me on that point so that I could better calibrate my ideas. --- #### VR Development for Construction Inspector Training **The Project** - Services: AR/VR Development - Project size: $50,000 to $199,999 - Project length: Aug. 2020 - Ongoing **Project Summary**: Saritasa is developing a VR training app that will help teach inspectors how to examine residential and commercial construction projects. The program will feature a variety of virtual environments. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Principal Architect, Architecture Firm - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 11, 2020 **Feedback Summary**: With the first phase wrapping up, the client is pleased with Saritasa’s performance. The team understands how to bring ideas to life, and they stay organized via weekly meetings. They’re set to continue working on the next development phase. "“Saritasa knows how to translate my ideas into tangible products.” " **BACKGROUND** Introduce your business and what you do there. I’m an independent architect and contractor who does both residential and commercial projects. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? I needed help in creating a training module for building and safety inspections. The solution would be based on VR technology. **SOLUTION** What was the scope of their involvement?  Saritasa is developing a VR platform to train inspectors on how to inspect commercial and residential projects. Having a virtual environment rather than a mock construction setup allows us to build a variety of different projects. The project itself is accessible via the Oculus or any other VR headset. What is the team composition?  I work with three people, including the company owner, project developer, and project manager. Then, there’s the larger staff working behind them. How did you come to work with Saritasa? I started the project thinking that I could develop the platform myself. But, once I ran into some complications, I searched online to find a vendor that specialized in VR technology. Saritasa was one of the first three to come up in the Orange County area. How much have you invested with them? The project cost is approaching $50,000. What is the status of this engagement? We started working together in August 2020 and are just about to finish Phase 1. The development is continuous, so we plan to engage them on an ongoing basis. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We have a usable product within the virtual environment, so I’m actually able to interact with their work.   How did Saritasa perform from a project management standpoint? They’re doing excellent. We have weekly design meetings and talk throughout the week, so I understand what they spend their time on. If they need any information or have questions, the team corresponds over the phone or email. What did you find most impressive about them? Saritasa knows how to translate my ideas into tangible products. They understand what I want to do and how I want to do it, which allows them to piece everything together in a satisfactory way. Are there any areas they could improve? No, we’ve been right on schedule so far. There haven’t been any hang-ups or mishaps. COVID-19 posed some challenges because I couldn’t go down to their office to try on a headset and see the designs live, but that’s not their fault. --- #### Mobile App Development for Banking & Other Apps **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Jan. 2018 - Ongoing **Project Summary**: Saritasa provides development resources for a variety of iOS/Android apps, including a banking solution. They’ve both built apps from scratch and have replicated existing, outdated apps. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, North Shore Systems - Industry: Financial services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 11, 2020 **Feedback Summary**: All apps have fulfilled their project specs and are doing well in app stores. A technically-gifted team, Saritasa can adapt to a variety of project styles and app types thanks to their agile approach. The team does well when given clear requirements going in. "“They could take on whatever content or subject matter I had and work with it.” " **BACKGROUND** Introduce your business and what you do there. I’m the owner and president of a software company that produces solutions for the banking industry. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? I’ve worked with Saritasa on a couple of different projects, ranging from building iOS/Android apps for my other businesses to providing programming resources for some of our banking solutions. **SOLUTION** What was the scope of their involvement?  Saritasa has been involved in taking an initial app idea all the way through design, development, and launch in app stores. That was the case with our banking app, which we signed off on at the very end. There have been other projects where they’ve replicated an existing app that was older and needed to be updated. What is the team composition?  I’ve worked with six people, including Stan (Client Engagement Manager) who handles all of my business with them. How did you come to work with Saritasa? I found Saritasa online and gave them a call. Not only were they local, but I also liked that they weren’t tied to particular product or niche. It meant that they could take on whatever content or subject matter I had and work with it. How much have you invested with them? With all of the projects we’ve done, it’s probably upwards of $100,000. What is the status of this engagement? I’ve worked with them since 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The main thing is that their team meets my criteria as I specified. Obviously, it’s also a good sign that the apps have successfully deployed to app stores and are doing fairly well. How did Saritasa perform from a project management standpoint? Saritasa can pretty much give you what you want—if you ask for a lot of project management, they’ll do that. If you don’t, then they won’t.  I’ve done a couple of projects where I’ve dealt with their developers directly in an agile format. In larger projects, they’ve put project management personnel in place to interface with us and provide communication. Both of those arrangements have worked out, so far.  What did you find most impressive about them? It’s their ability to work in an agile way that stands out. They can adapt to whatever capacity, speed, or even app type that you need. They’ll make sure to get the appropriate resources on the project and take a suitable approach.  Are there any areas they could improve? No, I can’t really think of anything at this point. Do you have any advice for potential customers? The most important thing is having your thoughts and designs well-developed prior to going in.   --- #### Web Dev & CRM Integration for Law Firm **The Project** - Services: Application Management & Support, Web Development - Project size: Less than $10,000 - Project length: June - July 2020 **Project Summary**: Saritasa helped a law firm integrate a CRM platform into their WordPress website. After implementing a Gravity Form into the site, the Pipedrive platform was added to manage the form data. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Associate, Law Firm - Industry: Legal - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 6, 2020 **Feedback Summary**: With the website running smoothly since the end of the engagement, the client has been extremely happy with the solution delivered. Saritasa complimented the quality of their work and made the partnership as easy as possible with straightforward communication and helpful troubleshooting. ""They were reliable and transparent throughout the project." " **BACKGROUND** Introduce your business and what you do there. I’m a senior attorney at a law firm. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We wanted to update a form on our website and integrate a CRM platform. **SOLUTION** What was the scope of their involvement? They added Gravity Forms to our existing WordPress site, collaborating with me to add the form to our platform. From there, the Gravity Form was integrated with a Pipedrive CRM that we use to manage the forms.   What is the team composition? There were two business representatives that took me through the initial stages of the partnership. After, we worked with one person to define our project needs before being assigned to a project manager. We had communication with their lead engineer, but there were others working in the background.  How did you come to work with Saritasa? We did a Google search for web developers with WordPress experience. It was important to us that our partners didn’t give their work to independent contractors. They were good fits for us.   How much have you invested with them? We spent about $8,000.  What is the status of this engagement? We worked together from June–July 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? This is a game-changing internal solution. We made a few tweaks after they completed the work, but there haven’t been any issues with the functionality of the product. Things have been running smoothly since the launch.  How did Saritasa perform from a project management standpoint? There was one project manager that handled all communication with me. I always knew where to turn with questions, so that was helpful.   What did you find most impressive about them? They were reliable and transparent throughout the project. We appreciate that their team had control over the project, knowing who was assigned to each task. Their cost and time estimates were pretty accurate as well. Are there any areas they could improve? We didn’t have any issues. Do you have any advice for potential customers? Be clear about your needs, and they’ll be easy to work with. --- #### Dev Staff Augmentation for Natural Resources Company **The Project** - Services: IT Staff Augmentation - Project size: $10,000 to $49,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: Saritasa provides software development support when needed. They are currently working on programming tasks on an ongoing basis to ensure that they’re equipped to take over the project as necessary. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Developer, Natural Resources Company - Industry: Energy & natural resources - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 5, 2020 **Feedback Summary**: Saritasa produces high-quality work, and their services have been advantageous. Although their communication could use some improvement, their supportive nature and ability to adapt to the business' needs have made them an ideal partner. ""I’m happy with the quality of work that Saritasa has produced." " **BACKGROUND** Introduce your business and what you do there. I’m a developer at a national commodities trading company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? Our company’s principal focus is not on software, and it was a risk that I was the sole silo of knowledge of custom software systems that I’ve developed. **SOLUTION** What was the scope of their involvement? After some initial calls trying to identify what we were trying to do, we came to an arrangement where we have 20 hours per month from them. We use that time to make sure that Saritasa is engaged in the project and working on tasks.  When we need to build things quickly, we also have the option to scale up the number of hours with them to accelerate the development of certain tasks. The team works on specific programming objectives in the project that I map out.  The principal goal of our engagement is to have a backup in the event that I’m not available, in which case they can step in and support the project in the future. We can keep them at a consistent monthly engagement to build their experience.  What is the team composition? We typically work with two teammates: a project manager and a developer. In the past, when we needed more help, we worked with 3–4 teammates.  How did you come to work with Saritasa? My boss looked at a bunch of different companies and, ultimately, what we liked about Saritasa was that they were totally happy to be flexible in terms of what service they provided. They didn’t push us to do more than what we needed, which is what a lot of their competitors were trying to do.  How much have you invested with them? We’ve spent $30,000–$40,000 so far.  What is the status of this engagement? We began working with them in February 2020, and our engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  As a developer, I’m happy with the quality of work that Saritasa has produced. The work they do is very good, better than I could do on my own. They’ve been a great benefit to the project. We’ve been happy with their overall flexibility, their competence, and the quality of their work.  How did Saritasa perform from a project management standpoint? Their project management is fairly okay. Sometimes I would prefer a little more communication from our project manager. Generally, when I give them requests, we only hear back when it’s done, which, especially when we’re up against deadlines, is something that they could improve.  What did you find most impressive about them? Their flexibility and lack of sales pressure are impressive. When the pandemic hit, our software development budget got frozen for six months, and Saritasa said it wasn’t a problem. Six months later, they came back and picked up right where we left off. Are there any areas they could improve? As I mentioned, their communication could be better. Otherwise, we’re happy with the quality of their work. --- #### Web Dev & Consulting for Fine Fragrances Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2020 - Ongoing **Project Summary**: Saritasa is setting up a virtual perfume gallery event using pre-existing elements from gaming websites. They are building a digital interactive space based on components chosen by the in-house team. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Fine Fragrances Company - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 29, 2020 **Feedback Summary**: Saritasa’s exceptional listening skills have enabled them to deliver according to the business’ wishes. They’re committed to working within the allotted budget which has pushed the timeline, but their ability to ask relevant questions and accommodate the project needs make for a strong partnership. ""They’re superlative listeners and unapologetic implementers who are very eager to please." " **BACKGROUND** Introduce your business and what you do there. I work for a French family-owned manufacturer of fragrance materials. I’m the VP of the US fine fragrance marketing division. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? For many years, I’ve launched a physical gallery of perfume as art and education. We turn a conference room into a beautiful interactive space in which our clients make private appointments to come and smell, play, and learn with us and to address specific business challenges that we and our clients are facing. Due to COVID-19, I was challenged to create this year's gallery in a digital format. We had never done this before; it has always been very hands-on. I came to Saritasa with that problem. **SOLUTION** What was the scope of their involvement? My budget was extremely tight because what had been budgeted was for a physical build-up space. It had nothing to do with normal expectations for a digital experience. Given my limitations, Saritasa proposed that I use as many pre-existing digital elements as possible rather than building a space completely from scratch. They directed me to a number of gaming websites where I could buy a house, a room, a piece of furniture, a prop, or existing digital elements that they could physically install for me in cyberspace.  The team empowered me to take on much of the legwork myself, which didn't hurt my budget, and they guided me on where to find what I was looking for and to make good selections. Along the way, they've also told me which assets won’t work because, for example, they look cartoonish or unnatural.  They've been a sort of personal shopper in a world where I don't know how to shop. They sent me to the right department, pointed me to the best brands, let me shop, and then helped me construct a final deliverable with the pieces I've chosen.  What is the team composition? I’ve interacted with four teammates so far. How did you come to work with Saritasa? I went first to my internal IT department who gave me three vendors to reach out to. I did video meetings with all three vendors. Saritasa came back with the best proposal, and they were the only ones that could respect my budget.  When I first went to them, I thought I was asking them to build me a website. When they understood my budget and what I was actually trying to do, they told me that I didn't need to build it from scratch.  They asked a lot of good questions upfront about my aesthetics and goals. I showed them a lot of what I'd done in the past and they were able to redirect me toward appropriate pieces from which to construct their space.  Other companies didn’t suggest that I purchase gaming assets; they wanted me to do my physical build-out at the gallery so that they could do 3-D photography and video. That meant that I would have to use my budget doing the build-out and then pay them for shooting it, which didn't make sense.  How much have you invested with them? Our budget is $25,000. What is the status of this engagement? We began working with them in August 2020, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  What I really like about them is that every time they do a little piece, they show me, so I have something to show my team to show progress. None of the pieces so far are perfect. Nine out of 10 pieces are now finished, but since we're short on time, I want to get everything done first, and then I'll come back to them with a punch list of all of the edits to make in the final round.  My team is super excited about it. It's going to be beautiful and on-brand. Saritasa has been exceptional at listening and understanding. They’re superlative listeners and unapologetic implementers who are very eager to please. How did Saritasa perform from a project management standpoint? I'm a little bit over timing. I had thought that we would be done a few weeks ago, but I'm okay with that because I understand that what we're trying to do is save money. I have a hard stop when we get to 200 hours of their time. They’re trying to use my time really strategically.  We have a standing meeting every Monday for about 30 minutes to discuss challenges, to show me where they're at, and to address any immediate concerns. They always send me something to review in advance. I like the consistency of the feedback and the deliverables, and I think we have a really good rapport.  They ask questions when they don’t understand, and when something is amiss, we always have a good laugh about it. There’s no friction. We communicate via email, telephone, and video chat. Saritasa is always super responsive and quick to circle back with questions, and we’ve been teaching each other our languages. What did you find most impressive about them? The team’s willingness to work within my budget has been impressive. They were extremely open to understanding how my galleries worked in the past. They proposed budget-friendly, user-friendly solutions for me since I was totally new in this space. Are there any areas they could improve? If there’s anything we've had a challenge with, it's that their standards of quality might be focused on elements that aren't so important for me or for my clients.  For example, they want me to get a gaming computer and share the screen so that the graphics and the flow will be smooth and the render will be as tight as it possibly can be. That's less important for us because we’re not a gaming audience. What I end up with probably won’t look as good to them as it looks to me, but that's okay.  Do you have any advice for potential customers? I came to the table with a lot of visual explanation of what the goal was and told them what the art installation needed to communicate.  Once they understood the meaning behind each one, they were able to suggest alternatives that could work in the digital world. The best advice is to be a good client and come prepared to communicate as holistically as you can.  --- #### VR Dev for Local Government Department **The Project** - Services: AR/VR Development - Project size: $10,000 to $49,999 - Project length: May - July 2020 **Project Summary**: Saritasa built a VR experience into a headset to increase the efficiency of a service for a local government. Following requirements, they developed an interactive scene with a timer and a scoring feature. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager, City Government - Industry: Government - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Jul 23, 2020 **Feedback Summary**: Saritasa delivered a satisfactory product that generated positive feedback from internal stakeholders. The team provided valuable insight to establish expectations, which ensured the project remained on budget. Their effective communication and expertise ensured a successful partnership. ""The Saritasa team has a keen eye for developing a realistic experience." " **BACKGROUND** Introduce your business and what you do there. I’m a manager for a division of a local government. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? The project centered around building a proof of concept. We wanted to implement a VR (virtual reality) experience to replace an in-person service. The original service included a vehicle walk around, which required time and resources. We wanted to streamline the process to limit equipment and time requirements. **SOLUTION** What was the scope of their involvement? We approached Saritasa to replace a part of our service with a VR experience. Based on our requirements, they recommended that we purchase one headset. Then, their team built our experience to meet the requirements of that headset. As it was a proof of concept, they built an abbreviated experience. Their team proposed a couple of different scenes. The cost was a concern, so they used off the shelf features to stay within our budget. They created a scene in which users can click various items. Their team implemented our logo to make the scene as realistic as possible. While users interact with the scene, they explain their decisions to click for us to review. For that, Saritasa built an automatic scoring component. They also built in a timer and a practice test component, allowing our users to become familiar with the technology. What is the team composition? We first connected with Stan (Software Development Executive) who was our account representative. We worked with Aaron (Vice President of Immersive Technology) and Danny (Project Manager) on the nitty-gritty details of the project.   How did you come to work with Saritasa? A few months ago, we researched online anyone with experience in VR development. We found three companies and quickly narrowed our list to Saritasa. It seemed easy to work with them. Another contender wanted to take on a bigger project than what we wanted to start. How much have you invested with them? We spent $20,000 on the actual experience Saritasa built.   What is the status of this engagement? We began the project at the beginning of May 2020, and it wrapped up in July. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Our team is absolutely satisfied with the product. When I showed clips and provided updates to our management, they were excited. The idea’s feasible, and I anticipate that we’ll move forward with it pending funding. How did Saritasa perform from a project management standpoint? Danny facilitated weekly or biweekly meetings for us, and we used a video platform called BlueJeans. All other communication was done via email. What did you find most impressive about them? The Saritasa team has a keen eye for developing a realistic experience. When we had questions about voiceovers and ambient noise, they always had answers for us. Their team explained all the details that made the scene more realistic. Are there any areas they could improve? No, it’s been a great experience. Do you have any advice for potential customers? Brainstorm with them. We started the project with a huge idea and a couple of different avenues. In one brief meeting, we narrowed the scope because they set our expectations for what VR could and couldn’t be. Get their input early because they can guide you. --- #### Web Redesign for Behavioral Science Nonprofit **The Project** - Services: Web Design - Project size: $50,000 to $199,999 - Project length: Sep. 2018 - Jan. 2019 **Project Summary**: Saritasa redesigned a website for a behavioral science nonprofit. The team streamlined the UX of the site, improved functionality, and created a new theme and layout. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director of Communications, ideas42 - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 8, 2020 **Feedback Summary**: The website design was successful, receiving positive feedback from funders and board members. Saritasa utilizes effective communication and collaboration to ensure a smooth workflow. The team works to deliver quality results in a timely manner. ""They seem to genuinely care about our happiness with the site and over time they got to know more about our company." " **BACKGROUND** Please describe your company and your position there. We're a nonprofit that applies behavioral science to social problems. We conduct rigorous research, replicate and scale what works, in conjunction with our partners in government, the nonprofit sector, and private industry. I'm the director of communications, and as such I am responsible for all external relations work, our digital channels and visual identity, and publications at the organization. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Saritasa? To port over and redesign our company website following a subpar relationship with another firm. We hired Saritasa to make our website more functional, more streamlined from a UX perspective, and more up-to-date in look and feel. We also hired them to take over a second website we own, with a database functionality, and to translate the database into Spanish. What were your goals for this project? To make our website more functional, more streamlined from a UX perspective, and more up-to-date in look and feel. **SOLUTION** How did you select this vendor? We went through a procurement process whereby we solicited proposals from 8 web firms, based on recommendations from our clients, partners, and reviews online. After reviewing 8 proposals, which included myself and 2 of my direct reports, we decided that Saritasa had the vision and clearly understood our technical needs better than any of the other vendor options, and were clear and prompt in their communication. They're also priced competitively. Describe the project and the services they provided in detail. We provided a brief overview of what we wanted to change on our site, what we want to merely migrate over from the existing site, and the timeline. We also provided visual assets and were asked to provide input on the new theme, layout, and global elements in partnership with their design lead. They took the lead on everything else, including making recommendations about which paths forward made the most sense from a UX perspective. They provided multiple design options for the new site global structure/layout, as well as a test server for us to view changes in real time unpublished. What was the team composition? They had a project manager who handled day to day project and tasks, a more senior liaison to the company who handled budget and negotiations/client relations, a lead designer who handled the visuals with us directly, and an unknown number of coders. The size of the team shrank to the PM and senior liaison after the initial design period, which was what was called for. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Our engagement has been successful--they've given us a refreshed site that we get compliments on from our funders and board members all the time, it's made our site easier to use and navigate, which is crucial for marketing our services and achieving our mission of sharing our work with the world. They've reduced our web costs and time required to make changes/fixes significantly. How was project management arranged and how effective was it? It was handled by them exclusively--they proactively proposed timelines, estimates of labor hours, workplans, order of operations for tackling the multiple components of the redesign, and proactively communicated anything that needed to change. They also checked in frequently to make sure we were happy, and provided guidance on ideas we had (to make sure they were feasible or not). They used google hangouts and email primarily, with some invision use for design, and a dev server on our own web domain so we could privately see the proposed changes before pushing to development. They were extremely responsive (above and beyond what I have experienced with other developers), took feedback quickly and well, adapted to our changing needs/timelines, and work very quickly. Met deadlines, and if they felt they couldn't, they communicated it ahead of time. What did you find most impressive about this company? They were extremely responsive (above and beyond what I have experienced with other developers), took feedback quickly and well, adapted to our changing needs/timelines, and work very quickly. Met deadlines, and if they felt they couldn't, they communicated it ahead of time. They seem to genuinely care about our happiness with the site and over time they got to know more about our company. They proposed changes/fixes that made more sense than even we ourselves thought of. In a way they've become thought partners of sorts on our website. Are there any areas for improvement? Price estimations initially for our web migration/redesign pieces were very low compared to where we landed, which was due in part to not taking a deep enough dive into our site's subpages when they made the proposal. This led to the costs and time being higher than anticipated, but because they realized this, they worked with me to negotiate something that would work for both of us, but in the future it might be useful to do more due diligence on their end to avoid similar surprise situations. --- #### Web & Mobile App Development for Fantasy Sport Platform **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Dec. 2019 - Aug. 2020 **Project Summary**: Saritasa developed a website for a fantasy sports platform. The team was responsible for building, designing, and configuring both the website and an accompanying mobile app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Co Founder, Boxxle Sports, LLC. - Industry: Gaming - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 28, 2020 **Feedback Summary**: The website and mobile app have helped the startup company grow, meeting the expectations of the internal team. Saritasa is communicative and collaborative, ensuring client satisfaction. The team delivers quality results in a timely manner. ""The daily communication along with the vision, insight and skillsets from each and every person involved." " **BACKGROUND** Please describe your company and your position there. Boxxle Sports is an online fantasy sports company. I am CEO & Co Founder of Boxxle. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Saritasa? Hired Saritasa for designs, website and mobile development, and project management. What were your goals for this project? To create, design and build a user friendly fantasy sports platform. **SOLUTION** How did you select this vendor? We researched various companies and narrowed it down to 4. After meeting the Saritasa team and reviewing the project it was an easy decision. Describe the project and the services they provided in detail. They designed, developed, and built a custom online fantasy sports platform. Everything from start to finish including front end development for mobile and desktop along with an entire back end portal for site logistics. What was the team composition? We had a team of approx 6-8, including a full time project manger and senior project manager overseeing the day to day operations of the site. The CEO was even involved in the project which was great to have that commitment. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The project has grown our start up business tremendously. The Saritasa team has amazing vision and provided great insight throughout the entire project that the platform had evolved so much and we are better off for it today. How was project management arranged and how effective was it? Project management was on point. We had weekly meetings through zoom and phonecalls/email communication almost daily. From development to senior management to ownership, everybody was involved. What did you find most impressive about this company? The daily communication along with the vision, insight and skillsets from each and every person involved. Are there any areas for improvement? I don't think there are any particular areas for improvement. but knowing the Saritasa team I am sure they will always strive to be better tomorrow then they were today. --- #### Platform Development for Research Consultancy Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Feb. 2020 - Ongoing **Project Summary**: Saritasa provides development services to a research consultancy firm. They combined their development work with the firm’s in-house analytics resources to build an entertainment platform. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Product, Research Consultancy Firm - Industry: Other industries - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 25, 2020 **Feedback Summary**: Saritasa not only provided a highly skilled full-stack development team but also facilitated an effortless collaboration. Attentive and client-oriented, the team remained easily accessible and responsive from beginning to end. They addressed questions or concerns quickly and remained on budget. "“They are very caring and attentive to a client's needs, and that meant more to me than anything.” " **BACKGROUND** Introduce your business and what you do there. The overall company is a research consultancy firm, but the specialization of my department is global media and entertainment. We work with studios and networks across the board; any type of entertainment company you can think of, we try to work with. We provide a service to help them better understand data in the entertainment setting. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We had a platform on which our clients were able to access the data that we provide about entertainment, as well as the customers who consume that entertainment. When I was brought on board, the platform was not in the best condition; it wasn't very fluid, it didn't work very well, and it was clunky. There were a lot of issues. **SOLUTION** What was the scope of their involvement? It has been a very collaborative partnership. On my team, I have data scientists and analytics experts. What Saritasa provided was mostly the development side and helping us figure out how to rebuild a platform, through which we could provide our clients with the data that they need. We worked together to build this platform. They did the actual development work, my team did the analytics work, and then it was all integrated together in order to come up with the final product. What is the team composition? Stan (Manager, Client Engagement), who was the account manager, basically held our hand from the beginning to the end. He was there the entire way, and he just made sure everything ran smoothly. We had standups three times a week via video chat. The account manager was there every day, and we also worked with Chris (Project Manager). He was also absolutely fantastic. He was there for anything I needed or if I couldn't get ahold of somebody. He kept me on track with our hours and the budgeting. They were just really on top of everything. For every standup, we were in contact with Dmitry (CTO). He was the lead developer and also really acted as the manager of the whole project. He had an entire team that we met at the beginning, but because they were mostly in other parts of the world, we didn't have daily contact with them. Dimitri knew everything that there was to know about the project. Between these three gentlemen, we were able to work through and get any questions answered, any problem taken care of, and any additions needed. We just worked with them incredibly well. How did you come to work with Saritasa? We didn't have an internal development team, so I looked externally. Saritasa checked all the boxes of somebody local that I could go and physically meet with in Los Angeles, as well as their very in-depth surveying of our needs. Their proposal was very comprehensive, so they turned out to be great partners in that respect. Also, a big part of why we chose them is that they were a full-stack dev team. They could do anything we needed, from start-to-finish.  How much have you invested with them? We’ve spent between $50,000–$200,000. What is the status of this engagement? We started talking to them at the end of last year, and we went and saw them in person in January 2020. They had to do an assessment, go through our system, and come up with a proposal. Then, I had to run it by my leadership team. Once all of that was approved, we were able to start working together at the beginning of February.  I believe they’re finishing this week, and then, there will be testing and realistically some back-and-forth. The platform will be done in 6–7 months. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The platform isn’t up and running yet. The framework has been built, and now, the data itself needs to flow through it. My team is getting the data uploaded and trying to get everything settled. However, that type of testing probably won't happen until the end of July or beginning of August. We'll likely ask a client of ours to just test it out and help us figure out what bugs and things to fix, and we'll go from there.  How did Saritasa perform from a project management standpoint? They were very attentive and comprehensive. Any time we had questions, we Slacked them, and within a few hours at most, we would get a response. Their guys worked on weekends – even though we didn't generally work on weekends, we stayed on call so that we wouldn’t delay the project.  They stayed 100% on budget, and I was really thankful for that. They looked out for our needs. Any concerns I had, they addressed immediately. Any issues we had development-wise, both my guys talked with Dimitri and his team within twenty-four hours, so everything was constantly turning, and questions were answered. We didn't have any blockers. That was the one thing I kept making sure of throughout the process: was anybody blocked by anything? Because of our constant communication and their open-door policy, we were able to avoid that. What did you find most impressive about them? The way that Stan was there from the beginning to the end was great, and he was integral to this being successful. He made the process extremely smooth, and he was always available. I had a lot of questions; this was the first time we brought on an external vendor, so I wanted to make sure all of our needs were being met, and he made sure that happened. We even went through multiple iterations of the project plan with varying costs and everything. We went back and forth and finally agreed on a project that fit our needs and our budget, and they were absolutely willing to make that happen. Are there any areas they could improve? Because I'm on the product side and I don't work with that type of information, it was a little harder for me to know where we were and to follow along. However, in speaking with my team, they felt like we were on track, and they weren't worried about anything. So, no, in that respect, I don't think they could have improved on anything. As I said, they were always on the calls. They were very attentive, and they met our needs. Any advice for potential customers? Be completely transparent and open with what they want. As I said, Saritasa gave us a quote, and they stayed on budget, regardless of their own time. I think that they are very caring and attentive to a client's needs, and that meant more to me than anything. I really enjoyed working with this team, and it really came down to the communication and the open discussions.  --- #### Development Augmentation Services for Tech Consulting Firm **The Project** - Services: Custom Software Development, IT Managed Services, Web Development - Project size: $10,000 to $49,999 - Project length: July 2019 - Ongoing **Project Summary**: Saritasa provides development augmentation services to a tech consulting company, recently creating a unified database for a client’s custom authentication solution. They also helped upload a system to the cloud. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Operations, Tech Consulting Firm - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 23, 2020 **Feedback Summary**: Saritasa has facilitated a positive customer experience by taking ownership of their work and delivering ahead of schedule. Detail-oriented, responsive, and knowledgeable, the team is up for any task. Customers can expect a thoughtful and attentive partner that provides actionable insights. "“They care about the project getting done as much as the client that they’re working with does.” " **BACKGROUND** Introduce your business and what you do there. I’m the director of operations for a company that does tech consulting. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We had a project that we were working on for our client, and we needed extra staff for development purposes. Our internal team was very busy with several projects. **SOLUTION** What was the scope of their involvement? We brought Saritasa in to augment our existing staff, and they got everything we needed done very quickly and efficiently. We were working with a custom authentication solution that integrated with an app for a client of ours. Saritasa helped us get a virtualized system in the cloud that allowed our backend authentication servers to communicate with the app. They also helped us create a unified database for the client to use for access control management. What is the team composition? I believe we’ve worked with five people total.  How did you come to work with Saritasa? We were looking for people with familiarity with LAMP stack and some AWS experience, and we were reviewing potential partnerships. Saritasa came up through some of the information we were reviewing, so we reached out. We had a meeting with them and then began working together. How much have you invested with them? I believe we’ve spent between $45,000–$50,000.  What is the status of this engagement? Our work together began in July 2019, and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Saritasa is very helpful, attentive to detail, and responsive. They’re also very knowledgeable. They’ve been up to the task of pretty much every challenge we’ve given them. How did Saritasa perform from a project management standpoint? They handle project management very well. We have meetings to discuss next steps, they address those next steps, and then they often complete them well ahead of schedule.  They actually had more of a schedule put together for meetings than we did. Having that extra time to meet was great, and it actually allowed us to add a couple of extra features that we weren’t initially planning. What did you find most impressive about them? They’re extremely responsive, and they care about the project getting done as much as the client that they’re working with does. They’re very on top of things. Are there any areas they could improve? Currently, no. We’ve had a very positive experience with them. They delivered everything that we requested before schedule, and their suggestions were pretty much spot on for making our systems work better.  Any advice for potential customers? Trust what they tell you, because they have a lot of experience in what they’re doing. Don’t be afraid to give them the reins or extra work; they will treat it like it’s their own. They’re very caring and thoughtful about getting stuff done the right way. --- #### Web Support for Financial Service Research Company **The Project** - Services: Web Development - Project size: Less than $10,000 - Project length: Oct. 2019 - Jan. 2020 **Project Summary**: Saritasa was brought on to support a website improvement project. Their priorities included the establishing Google Analytics, building a live-feed structure, and integrating Soundcloud and social media. **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Finance & Operations Manager, Financial Research Frim - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 19, 2020 **Feedback Summary**: The project displayed data, helping the company make better business decisions while saving time on administrative work. Saritasa communicated effectively and followed the timeline closely. They clearly outlined the price, ensuring a cost-effective solution. "“On the communication side, it went really well.” " **BACKGROUND** Introduce your business and what you do there. We’re a small research organization, primarily focused on the financial services and public policy industries. I run a majority of the backend operations on the finance and administrative side. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We’re a fairly small business with four employees, and, as small businesses go, our website was very important to us. We faced a couple of technical challenges on the website as we tried to do it ourselves, and we hired Saritasa to help us fix those, as well as to add some design and more functionality to the website as a whole. **SOLUTION** What was the scope of their involvement? The original contract started with eight priority tasks—the blight items we wanted to address on the website. We executed those tasks appropriately over the course of a two-month period, and essentially concluded the contract with them. One of the specific features we were looking for on the development side was setting up our Google Analytics, so that we could track individual information on each of the web pages: our click rates, how long people were viewing our information for, and our download rates. Another important one was to have a live-feed structure. We post updated information about our company, including the events we attend and reports, and general market news and information. We wanted to set up more sophisticated navigation around the searchability for that live-feed structure, using a “see more” functionality, dropdown menus, categories, etc. Related to that, we started developing podcasts to put onto our website. We had Saritasa link our current Soundcloud podcast structure and incorporate it into our live-feed system. We also integrated our social media platforms, with special icons on specific web pages. They helped structure a sort of template web design for custom pages. We have certain pages that follow a certain template, related either to publications we’re releasing or to the general research category we’re looking into. One neat feature they had was a development site, which was essentially a copy of our website, where we could view changes before they went public on the production site. We didn’t have the capability to do that before, and it was really helpful. We knew exactly what the output product would be once it was published. What is the team composition? I had a technical project manager. How did you come to work with Saritasa? At the time, we were in an office space with a much larger company, and Saritasa was a client of theirs. The company recommended them, and we did our due diligence looking at several other web development companies. Saritasa had a pretty good pricing model, and it seemed to work out for us. How much have you invested with them? The total investment was $7,500–$10,000 over a three-month period. The original budget we estimated was around $7,500, but we had a couple of tweaks and additional questions upon the completion of the contract. I believe we spent an additional $1,500 on those. What is the status of this engagement? We started working with Saritasa in mid-October 2019, and we had some breaks during the Thanksgiving and Christmas holidays. Development started on November 7th, as we were trying to figure out the logistics of information beforehand. We concluded in mid-January 2020. There were a couple of follow-up technical questions, and they were very responsive. They provided everything I needed to manage the site myself. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? On the analytics side, one success metric was simply being able to see that data. Moving forward, we’ve been able to make internal decisions on how to customize and project more information onto our website, to grab more users. Through the analytics they set up for us, we’ve been able to optimize how we put information onto our website, and we’ve gotten social media engagement as well. In terms of internal controls, we’ve greatly reduced the amount of time we had to spend doing website development. We used to do countless hours of research. That success metric is reflected in reduced administrative time. We can focus more on our work. How did Saritasa perform from a project management standpoint? I communicated with my technical manager on Mondays. We set up tasks and discussed the progress for each checklist item. We followed a specific schedule, with included deadlines. That was the primary communication method I had with Saritasa. The project manager would take my notes and distribute them to the technical team, which would then implement my requests onto the website. Our primary communication was via email. The project wasn’t very substantial, and we didn’t have a big list, so email and verbal communication were sufficient for sorting out all the details. The project manager had an Excel structure that he’d show me, which tracked the individual progress of tasks, with deliverable due dates, costs, and any additional information. They detailed how cost could vary, depending on certain difficulties and on any changes we wanted to make. What did you find most impressive about them? On the communication side, it went really well. Are there any areas they could improve? I struggled with the definitions of certain things. With them being on the technical side of web development, and me being on the backend operations side, I didn’t know all the jargon that went with website development. When I was asking for one thing, they may have had a different definition of that particular item, which caused some confusion. I quickly adapted, but it took a bit more research on my end. Secondly, their core responsibility for us was website development, and integrating our social media and different systems that we were using, which weren’t technically a part of our website, was more difficult. We didn’t know everything we needed to, and it wasn’t within their realm of expertise. --- #### App Development for Tattoo Platform **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Nov. 2019 - June 2020 **Project Summary**: Saritasa developed a mobile app for a tattoo platform. The team built both the front- and backend of the prototype platform, as well as providing UI/UX designs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Founder & Owner, Tattoo Platform - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 2, 2020 **Feedback Summary**: The engagement met the expectations of the internal team, resulting in a high-quality product. Saritasa establishes a smooth workflow through clear and open communication. The team is detail-oriented, attentive, and hard-working. ""Everything went smoothly, the team is very responsive and listens well to the small details I mention." " **BACKGROUND** Please describe your company and your position there. Founder and owner. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Saritasa? 1.0 Version development of mobile app. What were your goals for this project? My goals was to build an app done by a professional team and also to be inspired by a team who cares about this project since its my first time and not coming from high-tech industry. **SOLUTION** How did you select this vendor? I made some searches online but most important for me is the portfolio and also, I met the project manager, the office and I had a good feeling so I go for it. Describe the project in detail. This project is my ‘’pre-seed’’ round so we build 1.0 version. At the beginning we agreed on the prototype and on the part we agreed on, it was on a development while we develop other parts of the prototype so its a good idea to be productive. What was the team composition? Since the first meeting till the end of the project, Kyle the project manager was in touch with me to check everything going well. In addition, Tristan is the project manager but specifically on the development it self. Susana is the UX developer and vadim. I’m pretty sure there is 1 or 2 backend developers but i didnt interact with them. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The team was very responsive and listen to everything I say, i really like the final result. The project manager Kyle always did his best to check everything is going well. How effective was the workflow between your team and theirs? Me and the team was in touch very consistently over the email and sometimes over the phone but if its something very important we met in person. What did you find most impressive about this company? Everything went smoothly, the team is very responsive and listens well to the small details I mention. So the way things worked, it just give the impression of them acting like a professional and really focusing on it. Also their portfolio gave me lots of confidence to develop my project with saritasa. Are there any areas for improvement? The things I would like to recommend to improve is focusing on estimating the pricing and deadline. I’m pretty flexible with deadline (specially those days) but the pricing is something I would say is more sensitive for me. --- #### Mobile App Devs for Software Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Nov. - June 2019 **Project Summary**: Saritasa provided development services to improve a mobile app for a software company. They built features and refactored the app, enhancing the backend with .NET. They built another app to support an event. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Software Engineer, Software Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 2, 2020 **Feedback Summary**: Saritasa delivered a superior application efficiently to satisfy the project’s objectives. After acquiring a thorough understanding of the requirements, they successfully produced another platform to meet a critical deadline. The team’s responsiveness and dedication ensured a valuable partnership. ""Their most notable qualities were their work ethic and sense of responsibility." " **BACKGROUND** Introduce your business and what you do there. I’m an engineer for a software company focused on unions. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We started to develop our mobile application about three years ago and it had fallen into the responsibilities of bad development partners. When it came time for them to deliver the mobile app, it didn’t meet our requirements. We needed a new partner to get our platform to work correctly.    **SOLUTION** What was the scope of their involvement? Initially, Saritasa reviewed our app and then advised us on what part of the platform would and wouldn’t work. After the initial assessment, they didn’t scrap the whole project. Their team took over and maintained full responsibility for the platform. Their team spent most of their time refactoring the existing platform. They fixed bugs but also managed feature enhancements. Their team advanced the backend using .NET. They also helped with our server infrastructure. We eventually changed our requirements. Their team created an application for a large event.  What is the team composition? We worked with a project manager who was local, which was a tremendous help. We also worked with a technical project manager who supported the project for 2–3 months. The rest of the team included Android, iOS, and backend developers. They also had SysOps, DevOps, QA people on the team. How did you come to work with Saritasa? We looked for local software development companies. Our CEO found Saritasa either online or through a recommendation. Our previous partners were remote, so we wanted a local partner to keep more up to date on the project. We spent a lot of time, money, and resources into the app, but didn’t have results. Their team’s close proximity was one of the biggest factors in our decision. Another factor was their great reviews. How much have you invested with them? We spent between $25,000–$50,000 on the project. What is the status of this engagement? They started in November 2019 and wrapped up in June 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They successfully completed our initial request, which was to fix our app and get it out the door. We released the app within our time limit and launched 5–6 clients at that time. Our second application was for an event, so time was of the essence. Saritasa understood our new requirements and met them quickly. How did Saritasa perform from a project management standpoint? We used Slack to communicate and JIRA to track our project. We had our scoping sessions in person. All of their developers answered my questions and fixed any bugs. They responded to us and stayed up late. I enjoyed working with them. Our contract ended around June, but their team was still available to answer any questions or clarify anything. They were also available to fix any problems that we had during the event. What did you find most impressive about them? Their most notable qualities were their work ethic and sense of responsibility. We had bugs in the program because of the legacy code, but we needed our product to work efficiently and consistently. They understood that our product needed to be airtight. Multiple times their team worked through the night to finish tasks at the right time. Are there any areas they could improve? Their technical team is based offshore. They could improve communication between their developers and the project manager on the client-side. There were times when we had miscommunications and delays in communication. It would be more seamless to have more calls with everyone. --- #### Platform Dev & Frontend Design for SaaS Neuroscience Company **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: May 2018 - Ongoing **Project Summary**: Saritasa provides ongoing development and frontend design services to a SaaS startup in the neuroscience field. They developed a software platform’s MVP, integrating Bluetooth, ANT+, and wearable technologies. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CTO, SaaS Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 26, 2020 **Feedback Summary**: Saritasa played a critical role during the startup’s first year of business, not only acting as full-time developers but also helping clients when issues arose. The team remains flexible to evolving communication methods. Customers can expect a transparent, collaborative, and accessible partner. "“They’re straightforward and open about what’s going on.” " **BACKGROUND** Introduce your business and what you do there. I’m the CTO and founder of a SaaS company. We provide neuroscience in a way that’s accessible for a lot of people, especially during these remote times. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We were looking for a dev team. We wanted someone close to us in Southern California that had experience working with Bluetooth and ANT+ technologies, which they could integrate into some kind of software platform. One of the needs that we had was simultaneously collecting second-by-second biometric data from 1–1,000 people. **SOLUTION** What was the scope of their involvement? When we brought Saritasa on, we had a general idea that another person had created a prototype of, and we wanted to move it into more of a commercial-type product. They helped us think through the strengths and weaknesses of using Bluetooth, ANT+, or some other technology to be able to have devices talking to a hub or directly to the cloud.  They were involved in narrowing down the kinds of devices we’d be using to collect our data. They were involved in the MVP stage and designing the interface’s front- and backends. They used off-the-shelf sensing technology, like fitness wearables. What is the team composition? We’ve had two project managers throughout our working relationship. The first one was great, and our current project manager, Ben, is fantastic. He’s really easy to work with and can translate our needs to the dev team. How did you come to work with Saritasa? Saristasa stood out because of their prior experience in the space and their location in Southern California. From what I recall, we found them through general leads from colleagues. How much have you invested with them? We’ve spent more than $400,000. What is the status of this engagement? Our work together began in May 2018, and it’s ongoing. They’ve been our dev and frontend design team for 100% of our work. We just began bringing other people on board within the last couple of months, but we still consider ourselves to be a very young company. We can’t rely on a costly internal dev team; instead, we need a reliable outside team that we can throw a lot of work at. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? In our first year, clients understood that we were a young company and that we’d have issues. Some of our clients were essentially beta-testers. At times, our app didn’t function the way it should have, or data wasn’t recorded the way that it needed to be. Saritasa was there to smooth those issues out pretty rapidly. For one project that was going on in France last year, our project manager at the time stayed up through the night to make sure that if anything happened, they were there to jump in and resolve issues. How did Saritasa perform from a project management standpoint? Our communication has evolved quite a bit over our working relationship, and they’ve been extremely flexible. When we first started working together, most of our communication was through calls, emails, and office visits. Now, one of our main communication tools is Jira. As our company has evolved and we’ve gotten a better understanding of what specific needs we have, our communication tools have also evolved. What did you find most impressive about them? They’re straightforward and open about what’s going on. One particular project was definitely under-scoped, and about one month into the project, they realized it was going to take more hours than they originally planned for. Rather than throwing it back on us, they leaned into it because of our existing relationship but also because they realized that they underestimated based on a lot of assumptions they’d made. They really showed to be partners in that situation and wanted to work together. Are there any areas they could improve? When it comes to the big thing, they’re very understanding and proactive. It seems that, as we grow, there are smaller things. I know they’re on several other projects, but it would be nice to get the smaller, low-priority things taken care of much quicker. --- #### Web Dev for Real Estate Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: May - July 2015 **Project Summary**: Saritasa developed a real estate website, incorporating features that give buyers and sellers access to maps and routes detailing open houses. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, PV Elite Group - Industry: Real estate - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 7, 2020 **Feedback Summary**: Saritasa delivered a solid website and offered satisfactory service. Additionally, they were communicative and accessible throughout the partnership. The team was also responsive to change requests, promptly addressing and fixing glitches and bugs. ""The ease of communication and their availability to discuss any issues with me were impressive." " **BACKGROUND** Introduce your business and what you do there. I’m a real estate broker at PV Elite Group, and the website is OpenHouseDay.com. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We hired them to build a website from scratch. **SOLUTION** What was the scope of their involvement? Saritasa developed a real estate website for buyers and sellers. They added functionality that gives users routes and maps, serving as an efficient way to view open houses over the weekend. What is the team composition? We worked with a team of three people: a project manager, a designer, and a tech specialist. How did you come to work with Saritasa? A former tenant referred them to me.  How much have you invested with them? We started at $95,000, but the project went over that because I made some changes to the order. What is the status of this engagement? We started working with Saritasa in May 2015. The initial timeline was set to be two months, but it took a little longer. It was understandable, given the size of the project and they built the website from scratch, using technologies that required more coding. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The website they delivered was good, but nothing gets done without marketing, even if we have the best website on the planet. I put a lot of money into marketing, and I got a lot of signups from buyers and sellers, and people started listing their properties. When I slowed down on the marketing, traffic also slowed down, because it’s all relative. How did Saritasa perform from a project management standpoint? I told them from the get-go that they should translate any technical terminology. When I gave them my ideas, they did exactly that. We started with email and in-person communication, and we added Basecamp and Trello along the way. I learned a lot of technology from them. What did you find most impressive about them? The ease of communication and their availability to discuss any issues with me were impressive. If something was urgent, I’d send them a text. If there was a glitch with the website over the weekend, they’d immediately look at it and fix it. It was a positive experience. Are there any areas they could improve? No, I have no suggestions. I was happy with the service, and I’m sure they treat everyone else the same. If anything, the issues were on my side. I should’ve determined what I wanted from the get-go, to cut down on cost. This isn’t easy in the technology industry, because things keep changing. It’s an ongoing process. --- #### Frontend Rebuild for Biometric Imaging Company **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Aug. - Oct. 2018 **Project Summary**: Saritasa redesigned the UX/UI of a system for a biometric imaging company. The team worked with existing code to improve the product. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Ovio Technologies, Inc - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 30, 2020 **Feedback Summary**: Saritasa produced satisfactory deliverables that achieved the project’s goals, which presents opportunities for additional engagement. The team exceeded expectations by delivering the final product in advance and on budget. Their dedication and level of experience mitigated unnecessary oversight. ""They took ownership of all aspects of the project." " **BACKGROUND** Introduce your business and what you do there. Our business is Ovio Technologies, Inc. We build biometric imaging platforms. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? An agency built our frontend/UI but did a poor job. We needed to fix it. **SOLUTION** What was the scope of their involvement? Saritasa didn’t create wireframes but built all of the components of the frontend underneath it. Their team fixed our frontend/UI. What is the team composition? We worked with an account manager and a project manager. They had a team of programmers overseas, but we interacted with the project manager mostly. How did you come to work with Saritasa? We found them on the internet and chose them through an interview process. How much have you invested with them? We spent just under $50,000 on their services. What is the status of this engagement? We started our engagement in August 2018 and their team was done in under 60 days. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  It was as successful as we could’ve hoped it would’ve been. Saritasa didn’t disappoint us and I would use their services again. How did Saritasa perform from a project management standpoint? We used a project management software. We gave them an accelerated timeline and fixed budget. Saritasa came in under time and on budget, which never happens. What did you find most impressive about them? They took ownership of all aspects of the project. Their team was self-reliant, so they didn’t need a lot of hand-holding. They took the time to understand what we needed and did it. Are there any areas they could improve? No, not really. --- #### Work Tracking App for At-Home Healthcare Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: Saritasa developed an iOS/Android app that tracks home care services for a healthcare company. They created the wireframes and have written the code. Now they’re in the testing phase. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director, Cordova Consulting - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 28, 2020 **Feedback Summary**: So far, the app looks and functions exactly as expected. Saritasa has exceptional communication skills. Their partners are very pleased with their workflow and the product that they’ve delivered. Overall, they’ve exceeded expectations. "“They have a good line of communication. We’re very happy with how they’re operating.” " **BACKGROUND** Introduce your business and what you do there. My company is called Cordova Consulting and my role is the director. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We needed to do electronic visit verification for our employees. When our employees go to a customer’s house, they have to prove that they went to that customer’s house. **SOLUTION** What was the scope of their involvement? The scope was pretty specific because it’s government-mandated. We had to have the type of service, start time, and end time of the service recorded in the app, and it needed to verify the location. It works on iOS and Android. One group worked on wireframing and how it would look. Then it got pushed to a development group that wrote the actual code. We’re now in the testing phase. What is the team composition? There’s a project manager, an account manager, and a sales manager. They also provided a team of developers. How did you come to work with Saritasa? We interviewed three companies. We looked them up on the internet and they were local and seemed reasonable in price. How much have you invested with them? We’ve spent about $30,000. What is the status of this engagement? We started working together in February 2020 and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Everyone is happy so far. We were very particular on the specifications from the get-go, so there weren’t a lot of questions. They’re following that, and everything looks and works exactly how we expected. How did Saritasa perform from a project management standpoint? When we started, we went to their office and spoke to them in person. Once COVID-19 hit, we began video chatting in order to continue the project. What did you find most impressive about them? They have a good line of communication. We’re very happy with how they’re operating. Are there any areas they could improve? No, they’ve exceeded our expectations so far. --- #### Mobile App Development for University Psychology Program **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Aug. 2019 - Ongoing **Project Summary**: Saritasa reviewed a mobile app’s code, updated it, and implement various improvements.  The platform is used to collect data on a user’s memory, which is then uploaded to a server for analysis.   **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Professor, University of Chicago, Psychology Lab - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Phone Interview - Verified **The Review** — Apr 15, 2020 **Feedback Summary**: Saritasa delivered a well-functioning app when several other firms were unable to meet the project requirements. The team was well organized and was able to update the platform quickly and for a reasonable cost. The engagement went so well that Saritasa continues to work on the app. "“They’ve delivered a working product when no one else could. And they delivered it on time for a reasonable cost.” " **BACKGROUND** Introduce your business and what you do there. I’m a professor at The University of Chicago. I do research and teach. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We’re trying to develop a research tool through an app. It’s basically a memory test. The additional challenge we were dealing with was when users are doing the test, the data was then uploaded to a server where we could efficiently download the data and do analysis. **SOLUTION** What was the scope of their involvement? At the beginning of our engagement, we had a prototype that didn’t work. Saritasa came in, reviewed the code, and were able to update it relatively quickly so it was working properly. From then on, they’ve been improving it. What is the team composition? We’ve worked with a main manager, two tech folks, and my doctoral student has been interacting with them to keep it moving forward. How did you come to work with Saritasa? Before, we worked with an internal app development team and they created a prototype for us, which sort of worked. But it was just like really slow trying to get changes made. And we just weren't confident that we'd got to get it done in a timely fashion with them because we spent almost a year on it. Then we paid another company, and we worked with them, but after a year, we still didn’t have a working product. So, we weren’t satisfied. We got further advice from another specialist, and they identified Saritasa as a more established company with better infrastructure and more stability than the other programs we’ve worked with. How much have you invested with them? We have spent $23,449 so far with Saritasa. I believe there is at least one bill outstanding, however. And, we plan to continue to develop the app with this team. What is the status of this engagement? We started working together in August 2019, and the project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  They’ve made the product viable. Before, the product didn’t even work. Now we can use it to collect data for our research. It's pushing our product forward. Because of our success with them, we plan to continue to invest with them.   How did Saritasa perform from a project management standpoint? Unlike our previous engagements, Saritasa gets things done in the time that they say they're going to get them done and they tend to work. I’ve been fine with their project management. We can contact them through phone or email. What did you find most impressive about them? They’ve delivered a working product when no one else could. And they delivered it on time for a reasonable cost. Are there any areas they could improve? There have been a few misunderstandings along the way, but I think that’s largely in part to them climbing on board with pre-written code. However, I have no significant concerns. Do you have any advice for potential customers? The more complete of a picture you have on what you want from your app, the better they will be at implementing it. --- #### Staff Augmentation for Financial Services Company **The Project** - Services: IT Staff Augmentation - Project size: $50,000 to $199,999 - Project length: Nov. - Dec. 2019 **Project Summary**: Saritasa augmented the staff of a withholding tax recovery solutions company. The team provided DevOps engineering services to help the client complete a project on time. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** DevOps Engineer, GlobeTax Services, Inc. - Industry: Financial services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 10, 2020 **Feedback Summary**: The engagement helped the client produce quality work in a timely manner, meeting their expectations. Saritasa leverages their technical expertise and experience to provide quality development services. The team is flexible, communicative, and friendly. ""The company has great resources and is flexible and knowledgeable." " **BACKGROUND** Please describe your company and your position there. GlobeTax is the leading provider of withholding tax relief, recovery and reporting services to the global financial community, processing and filing over seven million reclaims a year. I am a DevOps Engineer at GlobeTax Services, Inc. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Saritasa? Our company needed to develop multiple Jenkins jobs ASAP with the only one DevOps Engineer at the company. What were your goals for this project? Fast and quality job. **SOLUTION** How did you select this vendor? Our team searched on-line and comb through many Consulting companies. Eight companies were considered and interviewed. Saritasa was chosen because it had a good presentation and we liked the people representing it. Describe the project in detail. After we choose the company, we described each project in detail and we discussed each one with Saritasa. The work was started very quickly. What was the team composition? I was a main contact in our company to coordinate all the interactions of Saritasa and GlobeTax's Development and Networking teams so I worked directly with Saritasa's developer. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The quality work was done on-time. How effective was the workflow between your team and theirs? The developer we were assign was really knowledgeable and easy to communicate with. Saritasa's project manager was great, understanding, and helpful. What did you find most impressive about this company? We really liked Saritasa and are sure we made the right choice. The company has great resources and is flexible and knowledgeable. Are there any areas for improvement? Not really. --- #### Mobile & Desktop App Dev for Alternative Health Ed Co **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Jan. 2013 - Ongoing **Project Summary**: Saritasa developed a mobile and desktop app for an alternative health education company. The platforms provide a mind map for the human body. Since development, they’ve provided ongoing maintenance. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** President & CEO, Alternative Health Education Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 2, 2020 **Feedback Summary**: The apps are easy to use. Over time, they’ve increased sales and had a big impact on the business. They ran well for many years before needing major updates. Saritasa is always responsive and willing to deliver what’s needed to make the project successful. They always deliver on time and in budget. "“They have an excellent team of people who are extremely knowledgeable.” " **BACKGROUND** Introduce your business and what you do there. I’m the president and CEO of a global alternative health education company. We offer certifications in methods of alternative energy healing for people around the world. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We had a fully functional website that outlined the mind mapping system, but we needed a mobile app to be more functional for our users. **SOLUTION** What was the scope of their involvement? Initially, the project was focused on developing a mobile app, but we decided that creating a desktop app for Mac and Windows would increase functionality. We laid out our requirements and they were able to take the HTML mind mapping system and create an accessible app.  It’s essentially a knowledge base about the human body. Since we completed development several years ago, they’ve continued to provide maintenance on the apps. What is the team composition? We had a team of four people. Stan (Manager of Client Engagement, Saritasa) was our main point of contact. How did you come to work with Saritasa? We were looking for a development company. I happened to be in their area and looked up local companies to see if I could meet with anyone in person. That’s how we discovered them and the rest is history. How much have you invested with them? Over the course of the first year, we spent about $100,000. What is the status of this engagement? The project began in 2013 and our partnership is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  Their work has had a profound impact on our business. The software they developed is now an enormous piece of our revenue, so it contributed to the growth of our company and revolutionized our business. It certainly has helped with sales by making our products more usable and enticing. For the last several years, it has run flawlessly. Now that more technology is coming out though, we’ve had a few issues and it needs to be updated. We’re looking into that project with them now. How did Saritasa perform from a project management standpoint? They delivered everything on time and in budget. Communication has been really good with them. They’re responsive to our requests and are always willing to do what we need. We communicate via email. What did you find most impressive about them? Their responsiveness and willingness to do whatever we need is what impresses me most. They have an excellent team of people who are extremely knowledgeable. Are there any areas they could improve? The programmers we were working with were located overseas and that may have caused delays. We would explain to Saritasa what we wanted, and then they would explain it to the programmers. They were phenomenal programmers, though. Do you have any advice for potential customers? Generally speaking, be very clear about what you need and keep communication lines open. The more you communicate with them, or if you communicate on a consistent basis, the better the project will go. --- #### Web Dev for Motorcycle Parts Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Jan. 2013 - Jan. 2018 **Project Summary**: Saritasa provided outsourced development and maintenance services for an after-market motorcycle equipment company. They built a backend API to connect the client's database, users, and customer service. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** VP Engineering, V&H Performance, LLC - Industry: Automotive - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 25, 2019 **Feedback Summary**: The vendor provided developers who supplied excellent outsourced development skills. Saritasa led the client through a complex project. Responsive and proactive, their team communicated well via email and were very clinical in development.  ""They’ve been very proactive and responsive throughout the project." " **BACKGROUND** Introduce your business and what you do there. I’m the VP of electronics at Vance & Hines. We make after-market motorcycle equipment. Most of what we do involves exhaust systems, but we do have an electronics line. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We wanted to use their knowledge and people to help create a new web-based product that could allow a user to reprogram their motorcycle’s ECU. It enabled a smartphone user to download a map and make changes to the system. We created the software and hardware in-house, but we didn’t have the time to develop a website for it. Thus, they created a website integrated with the app. **SOLUTION** What was the scope of their involvement? They created a new backend API that allowed the user to download a map and install it on the motorcycle. They then built our database and added functionalities so that our customer service team could communicate with our database and users. This was combined with a backend service to edit maps in the database, which they also built. If a customer was having a problem, they could contact us and upload content so that our customer service team could investigate the issue. Later on, they created a duplicate of the server and modified it for other use. What is the team composition? They had a team of developers. There was one main person who went between us and the main programmer.  How did you come to work with Saritasa? I remember that we put the bid out to a few different companies. Saritasa’s quote showed that they had an understanding of what needed to be done. The other quotes were very generic and didn’t show a level of understanding we wanted. They gave us a list of requirements, a timeline, and a price. We moved on from there. How much have you invested with them? In total, it was around $70,000. The first part of the project was $50,000 and the second was $20,000. What is the status of this engagement? We started in late 2013 and the project ran six months. It wrapped up at the beginning of 2014. We then engaged them again in 2018 for the server duplication project. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Saritasa provided developers that were able to understand the requirements and build a site exactly how we wanted. The project would not have been as successful without them as we’d never done this before and didn’t know what to expect. They really worked with us and guided us through the process; we’re a lot smarter now. We could’ve been better at being more specific on what we needed. We continue to go to them if we run into a situation where we don’t have the manpower. How did Saritasa perform from a project management standpoint? In the first project, we had some issues with conveying how our files were structures. However, we were able to get on the phone with a programmer and other staffers from Saritasa to get around the problem. We typically communicated via email and phone calls. What did you find most impressive about them? They’ve been very proactive and responsive throughout the project. We’re seeing results right away. Are there any areas they could improve? I can’t think of anything. Do you have any advice for potential customers? You should specify what you want on the product as much as you can. The other team is not going to understand it the same way that you do. It was really great that they worked to understand how we wanted the product to be designed. It was exactly what we needed. --- #### CRM Build for Meal Prep Company **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Sep. 2019 - Ongoing **Project Summary**: Saritasa is developing a CRM to simplify processes for a meal prep company. They are building the product to manage information including schedules, meal assignments, and customer preferences. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Online Meal Prep Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 22, 2019 **Feedback Summary**: Saritasa continues to provide satisfying deliverables on time. The team has been affable and managed the engagement adeptly to ensure smooth collaboration. They have been able to explain technical concepts, establishing an effective partnership. ""Their communication skills differentiate them from other agencies." " **BACKGROUND** Introduce your business and what you do there. I’m the president of an online meal prep company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We wanted to create a CRM software to streamline procedures and make them easier for all of our employees. We needed to build the technology effectively and in a timely manner. **SOLUTION** What was the scope of their involvement? We’re early in the process but Saritasa has been great. Their team’s working to build a CRM for account management in our backend. We offer a subscription service, so the platform will need to manage scheduling and meal assignments as well as information such as preferences and menus. What is the team composition? In the beginning, Michelle (Software Development Advisor and Director of Client Initiatives, Saritasa) was our account manager. She introduced us to Ben (Project Manager, Saritasa), who’s our project manager now. How did you come to work with Saritasa? I found them on Google and looked at a few local companies. I viewed their website and other reviews. How much have you invested with them? We’ve spent $10,000 on their services so far. What is the status of this engagement? We started the project in September 2019 and it’s ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? So far, I’m happy with them. Saritasa has done a good job and products have been on time. How did Saritasa perform from a project management standpoint? We’ve used GoToMeeting. Saritasa has always been on time to meetings, which we hold once or twice a week with Ben—who’s really good at what he does. He’s always on time and has communicated clearly. When you’re not a developer, it can be difficult to get your ideas on paper to create a platform because we speak two different languages. He has been able to speak with us as non-developers and his developers, which I haven't experienced with another vendor. What did you find most impressive about them? Their communication skills differentiate them from other agencies. Are there any areas they could improve? So far, no. Do you have any advice for potential customers? They’re very good and will walk you through everything. --- #### Web-Based Platform Dev for Business Consulting Firm **The Project** - Services: Web Development - Project size: Confidential - Project length: Apr. 2019 - Ongoing **Project Summary**: Saritasa is a business services firm's preferred vendor for project development, on web-based and desktop applications, to active and inactive clients in a wide range of vertical industries. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, ETV Global, Inc. - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Nov 15, 2019 **Feedback Summary**: Saritasa provided an effective solution that helped a client company reach an acquisition deal. Collaborative and punctual, the team maintains open lines of communication to foster a seamless workflow. Customers can expect a dedicated team. ""Saritasa is also one of the most technically-knowledgeable teams I’ve met." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of Emerging Transformational Ventures (ETV) GLOBAL, Inc. We’re a California-based mergers and acquisitions and business development firm. We work with innovative companies to develop products and promote them in the market. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? The goal was to develop software solutions from start to finish, and then introduce the products to the market. **SOLUTION** What was the scope of their involvement? Saritasa is providing development services for several of our current and past clients on an ongoing basis. What is the team composition? They assigned a review team to draft a proposal, a second team for the project outline, and a third team for development. They had a project manager at every stage who followed up with us. How did you come to work with Saritasa? A personal friend introduced me to their CEO. I had heard about Saritasa from another source who’d used them two years ago to develop a product. I met with them and introduced my first client about a year ago. What is the status of this engagement? One of our projects started in April 2019, and they’re still working on it. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? One of our clients was acquired by a large company as soon as Saritasa finished the project. How did Saritasa perform from a project management standpoint? They’re extremely professional and timely, and we’re very satisfied. We’ve used all forms of communication, including phone, Skype, and face-to-face meetings. What did you find most impressive about them? They’re friendly, and they’re available almost 24 hours a day. I don’t usually call late, but I’ve done it a few times follow up on a few things, and each time I was able to get a hold of people. Saritasa is also one of the most technically-knowledgeable teams I’ve met. Are there any areas they could improve? Billing isn’t clear sometimes, even though we’ve already agreed on the payment structure. It’s important to review with the client again, before billing has been done, so that they know what to expect in terms of when the invoice will be coming in. --- #### UI Design & Mobile App Dev Support for Car Charging Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Jan. 2013 - Ongoing **Project Summary**: Saritasa serves as a long-time creative partner to a car charging company. They designed the UI and backend controls for the charging kiosks. The team also helped with hardware issues and the mobile app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Car Charging Company - Industry: Automotive - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 30, 2019 **Feedback Summary**: Internal stakeholders attribute significant cost- and time-savings to Saritasa, while customers praise the simple yet elegant design. Flexible and experienced, the team always delivers on expectations. They’re particularly skilled at transforming an idea or vision into accessible software. "“We know that if we have a project that needs to get done, we can rely on them to do it in a creative way.” " **BACKGROUND** Introduce your business and what you do there. I’m the founder of a car charging company. We make software. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We needed help with UI design and backend development. **SOLUTION** What was the scope of their involvement? Saritasa helped us build the UI and some of the backend software controls for our charging station’s kiosk. They also helped design our mobile app.  They’ve helped a lot with the creative process. Generally, my team has an initial idea, and then Saritasa helps us craft that idea into something palatable for actual interface with the users. That’s where their experience has come in. They also helped us with hardware issues and set us in the right direction.  The work has mostly wrapped up, but there are some ongoing tasks. They completed the firmware piece, for which they brought in a firmware specialist. Throughout the years, we’ve completed different scopes of work and projects. Lately, we’ve found that the only way to find bugs is through actual testing in charging cars. Over the past 12 months, we’ve been doing testing in the field. We’re getting ready to work with Saritasa again to help us develop some really cool backend technology for our software and hardware. What is the team composition? My main point of contact is Stan (Manager of Client Engagement, Saritasa). Sometimes, I talk to the project managers and developers. How did you come to work with Saritasa? I found them through a Google search. They showed us some demos and their capabilities. I decided they would be a good fit for what we’re trying to do. What is the status of this engagement? We started working together in 2013, and the work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Saritasa’s work has helped us save time and money. If we did this work on our own, we wouldn’t be able to do it in the way or time that they have. From a design end, the user experience is really good. The way they implemented our ideas and visions has received positive feedback from customers in the field. The design is simple yet somewhat elegant.  How did Saritasa perform from a project management standpoint? We start with an idea or vision, and Stan is really good at putting the right software team together and crafting that vision so that they can make it accessible for actual users. He’s able to parse it out in such a way that everyone, from the project managers to software programmers, is on the same page. He makes sure everything is clear, monitors the ebb and flow, and fosters good back-and-forth communication. Stan emails us if there are issues and takes care of them quickly.  Saritasa is flexible with office hours. They’ve always allowed us to come by their office if we want to talk or drop something off because there’s hardware involved. As a team, they do a really good job of coordinating and communicating. What did you find most impressive about them? They’re an experienced and efficient team. We know that if we have a project that needs to get done, we can rely on them to do it in a creative way. There’s no uncertainty surrounding whether they’ll deliver or not. They’re a lot different than anyone else out there.  Are there any areas they could improve? No, they have everything covered. --- #### Employee Training App for Automotive Market Research Company **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Sep. 2017 - Ongoing **Project Summary**: Saritasa built a custom iOS/Android mobile app that could deliver employee training modules in an accessible format. They integrated an API interface and a CMS into the app.  **Review Rating**: 4.5 - Quality: 4.0 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, Market Research Company - Industry: Media - Client size: 1,001-5,000 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 24, 2019 **Feedback Summary**: Saritasa solution was well-received by customers and internal stakeholders. User feedback for the training modules has also been high. Their coding skills and ability to build a fully original product was impressive. The communication has been effective and transparent.  ""Rather than taking an off-the-shelf product and making it fit, everything they do is designed to order." " **BACKGROUND** Introduce your business and what you do there. I work for a company that provides services in the automotive industry. I specifically provide support for manufacturers, automotive dealer groups, and dealerships. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We needed to train dealership employees in a new and more unique way to address the ongoing turnover challenges in the automotive retail industry. **SOLUTION** What was the scope of their involvement? The deliverable was an Android and iOS mobile app that could deliver modules and training to employees, either directly or via management. There was then a knowledge check and reporting behind that. They also integrated an API for the app’s interface. A CMS was also installed to display content.   What is the team composition? The basic structure from Saritasa involves an account representative, an account manager, and an account director. The account director has industry knowledge and is our direct point of contact. As with any business project, there are also development and design managers that work with our team. How did you come to work with Saritasa? I was brought into the project after they had already been chosen. What is the status of this engagement? The project began in September 2017. The project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve had three separate original equipment manufacturers (OEMs) engaged with the product. Quantitatively, the users provide a feedback score at the end of each training module. Our average score has been 4.7/5.0, which is very high in our experience, which has been very solid. We work with many developers, and having a two-year engagement with Saritasa is definitely a mark of success. How did Saritasa perform from a project management standpoint? It’s an intertwined relationship, at this point. As the relationship has grown over the last two years, the account manager has stepped back and allowed us to streamline work by working directly with development and design managers. Learning how to operate within their system took time to develop, but they now know what our needs are. They use Jira to communicate. Both of us are working out of Jira, which has made everything much easier. It’s a very transparent system for both sides. What did you find most impressive about them? Their ability to develop a custom product from the client’s perspective. Rather than taking an off-the-shelf product and making it fit, everything they do is designed to order. Are there any areas they could improve? The ability to develop a custom product sometimes incurs some extra costs—there are likely opportunities to use some different products and integrate them into the project. They don’t necessarily have to develop everything, which would reduce costs from a client’s viewpoint. I think they can look for savings and share what they’re doing with us. --- #### Veterans Benefits Tool Development for Startup **The Project** - Services: Custom Software Development - Project size: $200,000 to $999,999 - Project length: Feb. 2019 - Ongoing **Project Summary**: Saritasa is developing an internal platform for a veteran compensation organization. They’re focusing on centralizing unique functionalities from several platforms into a single system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Technology Startup - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 24, 2019 **Feedback Summary**: Despite still being in the testing phase of the development, the internal team is impressed with the custom solution already. The team fosters a positive relationship by embracing project management software and openly accepting feedback. Their expertise and honest adds value to the collaboration. "“They’ve invested in our relationship and genuinely want us to do well.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a parent company to an organization that guides veterans in their effort to increase their VA disability compensation. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? This is a new industry, so we needed some unique software to automate our workflow process. At the moment, there’s a lot of manual labor being done with the transfer of data right in our system. There are many intricacies and rules needed in order to manage our many processes. We needed help centralizing it all in one software that performed tasks automatically.  **SOLUTION** What was the scope of their involvement? They’re building proprietary software for internal use by our team. Eventually, it may be public-facing. For now, it’s an internal-use, automated workflow handling medical forms completed by clients and doctors that are needed for us to do our job. It’s created a one-stop-shop by integrating our several platforms into one.  What is the team composition? We work directly with our account manager and Stan (Software Development Executive, Saritasa), who both are responsible for monitoring the success of the project. Our team has also dealt with someone working more directly on the project, too. How did you come to work with Saritasa? We vetted 3–4 companies before deciding on Saritasa. Our team did a Google search and asked our web design partner for recommendations. We ended up landing on Saritasa. How much have you invested with them? In total, we’ve spent about $250,000. What is the status of this engagement? We started the project in February 2019 and are still working on it.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We just began testing the first phase of the project, and our team is very impressed with the product so far. Everything’s gone smoothly. I wasn’t expecting it to take this long to complete, but that’s often the case with large projects like this one.   How did Saritasa perform from a project management standpoint? Our contacts are very responsive when addressing our questions and concerns. We met in person a handful of times, but they reached out to me often suggesting meetings. Otherwise, we use email to communicate. They’re also able to show us their progress through a software that allows us to make comments on their work. When testing, they respond well to feedback and changes at different stages throughout the project. What did you find most impressive about them? They’re very transparent and clear, always making sure they respond to our needs. We’re confident that they know exactly what they’re doing at all times. Are there any areas they could improve? I can’t think of anything off the top of my head. They’ve invested in our relationship and genuinely want us to do well. I don’t feel like we’re just another paycheck for them. Do you have any advice for potential customers? Provide as much detail at the beginning as possible. As you go through the process with them, you’re going to run into several changes. Knowing exactly what you want before hiring them will help as you make modifications later down the line. --- #### Web Development for Travel Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: July 2018 - Oct. 2019 **Project Summary**: Saritasa upgraded and redesigned a travel website to a new WordPress CMS. The site is integrated with a ticket booking system and a new sales monitoring backend program.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Travel Company - Industry: Hospitality & leisure - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 21, 2019 **Feedback Summary**: The website looks more modern and professional. Each new booking is integrated with the backend, which saves significant amounts of time. Saritasa's team was highly professional and responsive to questions. If there were any additional costs, they cleared them before moving forward.  ""Their team is always responsive to my requests and questions." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a travel company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? Our previous website was built on Weebly. It was very simple and the functions were very limited. We wanted to upgrade the website and needed someone to help us. **SOLUTION** What was the scope of their involvement? They developed a whole new website using WordPress. It allows customers to book trips online. The site was based on a travel template. The most extensive part of the contract in terms of time and money involved linking our website to our ticket booking engine. We also have a professional backend where we can check sales. What is the team composition? Kyle (Account Manager, Saritasa) was the person who oversaw the project. Jonathan (Project Manager, Saritasa) is our daily contact. How did you come to work with Saritasa? We did some research online to find a good company. How much have you invested with them? We invested $80,000-$90,000. What is the status of this engagement? We started working together in July 2018 until October 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The first important change made to the website is the look. Previously, it was simplistic and mainly words and pictures. Now it’s a professional travel website. Secondly, it allows people to book online. Every time people make a booking, it shows up on the new backend and we can take care of it. It’s integrated pretty well. The third new function is the airline ticket booking function where people can customize their travel or their selection of airlines on the website. Their selection of the airline automatically makes the booking, which also shows up on our backend. It helps us save a lot of communication by talking to the customer on the phone and having to ask them what airline they prefer. They get to choose their own preferred air schedule. All we need to do is issue a ticket. How did Saritasa perform from a project management standpoint? Jonathan has been very responsive. He’s always there when we have any details we want to be added to the website or we find any error. Their response time is pretty short. We used email and phone. What did you find most impressive about them? They’re very professional. There were some items that were costing more than we had previously agreed and they would ask for my permission first before going ahead. Their team is always responsive to my requests and questions. They make changes as I need them. Are there any areas they could improve? Right after the website was launched, Jonathan sent me an email including the recommended updates on the website from the perspective of a potential traveler. That was very helpful. I’m already working on compiling all the changes we need to further make to the website and keep working with them. From there, we can further work together. --- #### Platform Updates for Restaurant Support Tool **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2017 - Ongoing **Project Summary**: Saritasa converted the logic of an online restaurant support application, redeveloping the platform in Angular and Web API frameworks. They built an administrative interface and a group ordering feature. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CTO, Restaurant Technology Company - Industry: Information technology - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 16, 2019 **Feedback Summary**: Saritasa produced successful deliverables to create a flagship product that has increased sales notably. The team has been adaptable and provided supplemental resources to accommodate changes in scope, ensuring project goals are met. Dedicated to results, they remain a valuable partner. ""Their objective has been for us to meet our objectives." " **BACKGROUND** Introduce your business and what you do there. I’m the chief technology officer of a restaurant support platform. We process offline orders for take-out orders and integrate with food marketplaces. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We wanted to rebuild our platform in newer technologies. **SOLUTION** What was the scope of their involvement? Saritasa rebuilt our online application in Angular and Web API, helping to convert the platform’s logic and code. We had them add new features as well. They built an administrative interface to take some of the control away from the technical team and give it to the configuration team of our operations team. Saritasa also created group ordering, so the ability to invite other people to an order. Now, their team’s making incremental improvements to the platform. What is the team composition? We worked with a sales representative, a technical account manager, and a functional account manager. Mostly, we interacted with the technical account manager who directed our tickets as they were assigned to their internal development team. To streamline communication, we ended up interacting with a lead developer. How did you come to work with Saritasa? A colleague—having had a great experience with them—highly recommended Saritasa. How much have you invested with them? We spent between $35,000–$40,000 on the initial project. What is the status of this engagement? Saritasa started on the project in August 2017. It was a 90-day project. However, we went past the 90 days, which was intentional because we needed to fit more tasks into the scope. We wrapped up the project in December, but their team provides ongoing maintenance work on the platform. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The platform’s become our new flagship product and our sales have increased significantly since we moved to it. Overall, they’ve met the objectives stunningly; we continue to sell the product. The project was a smashing success. How did Saritasa perform from a project management standpoint? We have used JIRA almost exclusively. For source control, we’ve used GitHub. We changed priorities on them a lot and they were flexible with us. What did you find most impressive about them? They’ve been accessible and flexible, which has been helpful for a fairly dynamic company like us. Things change a lot in our environment so having a partner that has been able to change with us has been valuable. Saritasa has taken things seriously. If we have an emergency, they’ll pull people in and help us. Their objective has been for us to meet our objectives. Are there any areas they could improve? No, I can’t think of anything. In the beginning, we needed a direct contact who was more technical than functional. We gave that feedback to Saritasa and they adjusted the team quickly, which helped with our communication. --- #### Web Development for Nutritional Drink Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Sep. 2018 - Sep. 2019 **Project Summary**: Saritasa provided web development support to an organic nutritional drink company. This included developing a new website and providing site maintenance and support.  **Review Rating**: 4.0 - Quality: 4.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.0 **The Reviewer** Sr. Director of Digital Marketing, Nutritional Drink Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 16, 2019 **Feedback Summary**: The website was up and running in a short period of time, allowing for the client's business to succeed. Saritasa is communicative and understanding in the face of any arising issues. Their team is organized and reliable.  ""They always made an effort to be great partners and were crucial in helping us identify opportunities to grow our business." " **BACKGROUND** Please describe your company and your position there. I lead Digital Marketing and e-Commerce for one of the leading organic nutrition companies. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire Saritasa? Saritasa was hired to lead monthly support, maintenance and new feature development for a website we launched in late summer of 2018. What were your goals for this project? The successful operation of our dual-platform site (Adobe AEM front-end paired with Magento 2.0 e-commerce platform). Uptime within defined SLA, rapid turn-around on new features/functionality, etc. **SOLUTION** How did you select this vendor? They were recommended to us by a trusted IT partner. Our dual-platform approach meant there were very few vendors experienced enough to support our unique architecture. While Saritasa did not initially have Adobe AEM experience, they were confident in their capabilities and invested in the required training to support our account. Describe the project and the services they provided in detail. Although their scope was primarily two-fold: maintaining an existing website and developing new features and functionality as requested, they inherited code that had been written and maintained by two previous development agencies. They were required to get up to speed quickly, make sense of other developer's code, and ensure our site functioned as expected on an ongoing basis for a 12-month period. What was the team composition? We were supported by a core, on-shore project management resource, account team, and a lead development resource. We were also supported by an off-shore development team that scaled as needed to support our account. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? Successful up-time was our primary expectation. To the extent our e-commerce site was down or not functioning as expected, the business impact would have been significant. How was project management arranged and how effective was it? Our project management team made every effort to respond quickly and often went beyond the terms of the SLA in order to make themselves available in the event of an issue. What did you find most impressive about this company? They jumped in to learn a platform that they did not have prior experience with in order to support our account. They always made an effort to be great partners and were crucial in helping us identify opportunities to grow our business. When we did encounter issues, they were responsive and communicative. Are there any areas for improvement? We ultimately made the decision to transition to a new platform for reasons unassociated with Saritasa. We knew they did not have Adobe AEM experience when we hired them, but they could certainly benefit from continued training in this area if they plan to continue to service Adobe clients in the future. --- #### Website Dev Support for PR and Digital Agency **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: June 2017 - Apr. 2018 **Project Summary**: Saritasa provided web development support for a PR communications firm. Their team was responsible for multiple projects, including web page architecture and content strategy. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Former Digital Director, PR Firm - Industry: Advertising & marketing - Client size: 501-1,000 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 16, 2019 **Feedback Summary**: Saritasa successfully delivered key projects on time, with visual elements that met the requirements of the third-party client. Their team is technically savvy and creative, coming up with multiple solutions should a problem arise. They are knowledgeable and personable. "“Saritasa is full of understanding and genuine people.” " **BACKGROUND** Introduce your business and what you do there. I am the former digital director for a global communications and PR firm. The firm has over 27 offices throughout the world, primarily in the US, Asia, and Europe. My role involved helping clients with paid social opportunities, social media management, or web site redesign projects. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We did not have an in-house web development team so we always outsourced to a few different developers. Our team had been put in a bind where we were missing deadlines, which was becoming a huge problem for retaining business. Eventually, we decided to look for a new web development team. **SOLUTION** What was the scope of their involvement? Saritasa worked with us on a variety of projects, beginning with smaller side projects and moving to bigger ones once they proved they were able to deliver. One of the main projects they worked on for us was developing a website for a client with about 300,000 monthly visitors to their site. The client was also getting ready for an IPO, so the site has to be delivered on time. Saritas developed the site and helped us with web page architecture. The client also had a lot of content that had never been archived. The Saritasa team helped us come up with a strategy for which content should be archived to avoid losing SEO value. The client had also acquired a call location center in Europe, so Saritasa helped us integrate those call centers. What is the team composition? I worked primarily with Nik (CEO, Saritasa) and one other member of the Saritasa team from a project management standpoint. I also interfaced directly with Kyle (Account Manager, Saritasa), who was great at solving issues. The number of members on our team depended on the magnitude of the project or the type of technology our client wanted to use.  How did you come to work with Saritasa? Once I got the go-ahead from my boss, I searched for web development firms on Google. I was working out of our Los Angeles office so I was looking for a local firm that I could meet with face to face. After a three week search, I found Saritasa online. I explored their website, submitted a form, and got in contact with Kyle.  How much have you invested with them? We invested anywhere from $100,000–$140,000. What is the status of this engagement? Our engagement began in June 2017, and I left the company in April 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  That project had a lot at stake, and because it was a success, we were able to get more business with the client. The website did well because of Saritasa, which opened up the door for crisis management and more traditional PR contracts with the client. The website was delivered on time and the visuals and performance were to the client’s liking. Their team really had their finger on trends for websites. How did Saritasa perform from a project management standpoint? Most of the project was managed through Google Drive. Our team didn’t have processes in place, but Google Suite helped us bridge the gap. Their team used Google Sheets to account for content migrations and things like that. What did you find most impressive about them? Saritasa is full of understanding and genuine people. Some clients can be difficult, and because Saritasa is a third-party partner, they might not always have all of the information. They remained incredibly easy to work with throughout the process.  Their team always comes in with solutions. If there was a problem, there was never any bickering. Instead, they provided multiple solutions and accurate cost estimates for each. Saritasa doesn’t just try to sell you on the most expensive option, they want to make your client happy. They are also very technically skilled. I could tell after just being inside their offices. Saritasa is very savvy with where digital is going.  Are there any areas they could improve? My only criticism from the experience would be the speed with which we could get answers from their international engineers. That wasn’t always the case, there was only sometimes a delayed response. Other than that, their communication was great. Do you have any advice for potential customers? The more organized you are and the more insight you have into your core goals, the easier it is to work with Saritasa. --- #### Web Dev for HVAC Appliance Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: Oct. 2018 - Oct. 2019 **Project Summary**: Saritasa refreshed an air distribution company’s website as part of a brand reinforcement effort. They designed mockups and created content. The team also built a portal for internal use. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Managing Director, TRUaire - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 15, 2019 **Feedback Summary**: Feedback on the website has been overwhelmingly positive. The look & feel of the site is top-notch. The team at Saritasa is responsive, hardworking, and easygoing. Their accommodating approach complemented their professional management style. ""The team at Saritasa has so many positive attributes." " **BACKGROUND** Introduce your business and what you do there. I’m the managing director at TRUaire, a premier air distribution company in North America. We manufacture grilles, registers, and diffusers for commercial and residential spaces. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? About 35 years ago, we started with humble beginnings. Our primary goal was brand reinforcement as an effort to make people feel good about doing business with us. Our product quality and service level were already high, but we thought it would be a good idea to amp up the website and make sure that was reflected in that. We needed a brand that would reinforce people’s and companies’ decisions about partnering with us. **SOLUTION** What was the scope of their involvement? There were two parts to the engagement. First, we started with the website update. Our existing site was a bit dated. For the website, we were looking for it to be promotional and informational. This involved configured hosting, choosing a theme, designing mockup plugins, and creating content. The next aspect was developing a portal. We wanted an internal solution that would increase the ease of doing business and add a convenience level for some of the day-to-day data items. What is the team composition? We primarily worked with Stan (Manager of Client Engagement, Saritasa), who was our account executive. We started the project with Ryan (Former Product Engineer, Saritasa) before he transferred the work to another project manager. The project manager led a team we didn’t interact with. How did you come to work with Saritasa? We searched locally in Orange County. It was important for the vendor to be local because we wanted a modest level of engagement. Having someone on the other side of the country or a few hours away didn’t make sense for this project. After finding & interviewing several agencies, we discovered that Saritasa best suited our needs. How much have you invested with them? We’ve invested about $60,000. What is the status of this engagement? We worked with Saritasa from October 2018–October 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We started the website last October, making a few tweaks before launching May. After that, we kicked off the portal in June, wrapping it up this October. For the website, we were on a budget, and then for the portal, we were under budget because we didn’t have an API for connectivity. There aren’t tangible metrics at this time, but since we’re in a tight and older industry, it’s nice to see how everything has been received. Feedback has been overwhelmingly positive on the website’s look, feel, and function. It was for the brand reinforcement of information, where we’ve hit all of our goals. The portal is getting kicked off now, so it’s early to say any feedback. We’re in the process of assigning passwords and last-minute introductions to the system. How did Saritasa perform from a project management standpoint? We primarily communicated using phone calls and emails. Because of how close we were located, they would visit our office, and we would visit them. We had at least six meetings together. What did you find most impressive about them? The team at Saritasa has so many positive attributes. They’re responsive, cordial, and easygoing. It’s easy to work with their team. Are there any areas they could improve? When their team delivered the portal, I would’ve liked a more formalized presentation of the finished product with a set of instructions. We have a lot of smart people that wear different hats on their team, but no IT department. A little more attention would’ve helped us understand the product quicker. Do you have any advice for potential customers? Keep your engagement level high. Ask a lot of questions. They’re always extremely willing to help and respond. They could be more proactive on the finetuning side of things. --- #### Mobile App Dev for Freelancer **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: Mar. - Jan. 2018 **Project Summary**: Saritasa developed an iOS app for a freelancer. The app featured AR technology and allowed users to take photos and share those photos via social media. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** High School Teacher, Options for Youth - Industry: Education - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 10, 2019 **Feedback Summary**: The app met expectations set at the beginning of the process. Saritas produces quality results with a rapid turnaround time. The professional team goes above and beyond to ensure client satisfaction and communicates effectively. "“Everything from beginning to end was perfect.” " **BACKGROUND** Introduce your business and what you do there. I am a high school teacher at Options for Youth and a freelance business owner. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? I was looking to develop an app but needed a technically qualified team to help. **SOLUTION** What was the scope of their involvement? Saritasa developed an iOS app for me. In time I will look to expand the app but for now, it has very basic functionality. The app uses AR to put Jesus into your pictures wherever you are. After taking the picture, users can share it with family and friends through Instagram and other social media networks. What is the team composition? I worked directly with two members of the Saritasa team, an account manager and a member of their technical team, who actually put the nuts and bolts together.  How did you come to work with Saritasa? I’m not a technical person and, instead of trying to learn how to code, I decided to do it the American way and pay someone who had the qualifications. After doing some research online, I came across Saritasa. I gave them a call and we went through my idea and they said they would be able to do it, so I decided to work with them. How much have you invested with them? I invested about $5,000.  What is the status of this engagement? Our engagement took place during March 2018. From the time I paid them to the time it was on the app store was two weeks. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  I track the app’s sales through Apple. Saritasa was quick and professional. I asked them to do a job, and they did it properly, which is a rare quality nowadays. Their whole team is very friendly. How did Saritasa perform from a project management standpoint? Saritasa did a great job of managing the project. They were easy to get in contact with throughout the process. If I had a question, I could always call me and vice versa. They went above and beyond and did the extra step of submitting all the appeals necessary in order to have my product be on the Apple Store. What did you find most impressive about them? Saritasa did exactly what they said they were going to do. They set expectations from the beginning and let me know everything that had to be done on my end and how much everything would cost. They were very professional and streamlined. Are there any areas they could improve? No, they were very good. Everything from beginning to end was perfect.  Do you have any advice for potential customers? Answer the emails they send during the development process. They’ll email for little technical questions that need to be taken care of and answering them makes the process smoother. --- #### App Dev for Managed Service Provider Tool Startup **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Oct. 2018 - Ongoing **Project Summary**: Saritasa designed and developed Android and iOS apps for managed IT services software. They also worked on branding and integrated Google Analytics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CEO, MSP App Company - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 10, 2019 **Feedback Summary**: The app has measured over 100 downloads each day and has received positive customer feedback for its speed and stability. Saritasa is a responsive team that offers useful advice on functionality and UX. ""They listen well and offer good ideas and insights of their own." " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a managed services app. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We needed some quality development work at a rate that we thought was reasonable. **SOLUTION** What was the scope of their involvement? They built a mobile interface for industry-specific software in IT services. We had our original Android and iOS apps built by a previous development partner, but it didn’t work out and the quality wasn’t good. For this engagement, we had Saritasa build and publish the Android app first so we could establish a customer base. The initial prototype helped us attract investors. We then had them build an iOS version. They did everything from initial branding and visual design to understanding how a customer would process a transaction on our app. They helped us determine potential issues, including any relevant design changes. After launch, they connected us to Firebase and Google Analytics to understand how users use our app. What is the team composition? I work mostly with the primary developer, who in turn communicates with their testers. I had contact with their sales team as well. How did you come to work with Saritasa? I found them through a Google search. They were close enough to us that we could meet in person, which is why we decided to go with them. How much have you invested with them? We’ve spent around $60,000. What is the status of this engagement? We started working with them in October 2018 and the engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The app is very fast and stable and we’ve been getting over 100 downloads a day, which tells us that there is a desire for the service that our app offers. It’s a free app for now, with the goal of eventually establishing a subscriber base. We’re still working through iterations to improve UX. How did Saritasa perform from a project management standpoint? They prepared mockups of the app and shared them with us through InVision. We then added notes so we could collaborate on the same tool. What did you find most impressive about them? They listen well and offer good ideas and insights of their own. We sometimes come to them with half-baked ideas about how things should work and they suggest other things we should think about with regard to UI/UX. Are there any areas they could improve? The project is taking a lot longer than I anticipated, but a lot of that is because we’ve added different things to it as we’ve gone along. Do you have any advice for potential customers? Come in with a pretty good idea of what you're going to do before you get started because you can get sidetracked in a heartbeat. A general idea isn't going to cut it. You need a well-thought-out idea and you need to understand the customer and the market. Then you can give Saritasa better instructions from the start. --- #### Website Redesign for Metals Manufacturing Company **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: May 2019 - Ongoing **Project Summary**: Saritasa redesigned and developed a website for a metals manufacturer. The site was built to have a friendly look and feel for engineers while also having a full product list linked to external databases. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Sales and Marketing, Micrometals, Inc. - Industry: Manufacturing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 10, 2019 **Feedback Summary**: Saritasa's efforts received great internal feedback. The interactivity and the user-friendly page layout have been excellent additions. Their work is functional and highly professional. The team effectively managed project management through InVision.  ""Their speed, diligence, and patience with the design aspects of the site were impressive." " **BACKGROUND** Introduce your business and what you do there. I’m the VP of sales of marketing at Micrometals. We manufacture soft magnetic cores used in the power supply and power magnetics industries. Our company has factories in the United States and China. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? I wanted to find the right company to consolidate our website. **SOLUTION** What was the scope of their involvement? They performed development and design work for the website. There was an initial scope of work to understand what the website would look like. Their team worked with us to understand what the wireframes would look like. They then worked on the design and development of these pieces. We have many products and SKUs. They’re very technical in nature. Our customers are electrical engineers, so they’re very interested in getting data. It was important for us to find a company that simplifies our data presentation to the customer while also interfacing with our calculation software. They were familiar with making calls to external databases, presenting those to the customer, and getting the correct data-driven UX for our website. What is the team composition? Michelle (Software Development Advisor, Saritasa) did a great job of finding the correct development architects. She did a great job in assigning Saritasa team members to different parts of the project—project management, design scope, UI work. Stuart (Product Engineer, Saritasa) also helped us really understand the technology. He understood the website quickly, whereas others might’ve thought it was too complex. Their ability to understand the complexity and achieve what we want is why we chose them. How did you come to work with Saritasa? I was perusing the Internet and looking for web firms. It looked like they had the bandwith and experience necessary for the project. After reviewing a number of different companies, I thought the look and feel of their portfolio closely matched what we were looking for. How much have you invested with them? We’ve invested $80,000–$90,000. What is the status of this engagement? The project began in May 2019 and is still ongoing.   **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve reviewed it internally with the sales team and the feedback has been very positive. Our team has loved the interactivity they’ve created from our product, data analysis tools, and engineer-friendly page layout. The work is very functional while also possessing a professional aesthetic. How did Saritasa perform from a project management standpoint? The project management was really impressive. They work with InVision, which allows the whole team to review and make comments on development work. It’s very interactive and real-time in terms of updates. Everything is communicated through InVision whenever we want, even if it’s off-hours. You can always go to the website, add comments, and revisit them the next day. If there’s anything more complicated with the website, we’ll have a weekly or twice weekly conference call. They’re a big company and have a lot of resources, but they can take care of us individually like a smaller firm. What did you find most impressive about them? They really made sure the expectations are clear and that we’ve done our homework. Their speed, diligence, and patience with the design aspects of the site were impressive. Sometimes the most tedious part of this process is getting everybody’s input on how the site should look. They’ve done a good job managing that process with the backend functionality and have been very thorough on the design side, especially with some of the details. Are there any areas they could improve? I wish they were closer so I could have more onsite meetings with them. However, they’re still always open to in-person meetings at our facility. They have a great location in Orange County near the airport. Saritasa also has a global footprint, which is useful. --- #### Web Development for Staffing and Workforce Solutions Firm **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Oct. 2017 - Feb. 2018 **Project Summary**: In their long-term partnership consisting of three site development projects, Saristasa built WordPress websites for a data and staffing solutions company. They added customized functionalities to the sites. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CMO, Nexem Corporation - Industry: Business services - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 8, 2019 **Feedback Summary**: Following the completion of their first website assignment, page views and overall site usage drastically increased. Due to their help establishing the company in the market, the client was able to sell their business earlier than expected to buyers impressed with the platform’s design quality. "“The team constantly displayed a great balance of warmth and competence.” " **BACKGROUND** Introduce your business and what you do there. We’re a workforce solutions business centered around human capital and staffing across a variety of industries. The other half of the business is project-based. That involves data recovery, digital investigations, and data forensics. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We’ve hired them three different times, all for high-functioning websites that could serve as a demand engine for us. **SOLUTION** What was the scope of their involvement? For our first project, they built a custom WordPress website that integrated six companies and functions into one. We wanted customers to have a central location to gather information and expose themselves to our brand. Choosing the WordPress theme for its reliability, we brought in Saritasa to add several plugins and customizations, including a job board.  They added features and functionalities to the site that allowed jobs to be searchable by location, so viewers could view specific jobs available in certain geographies. Starting with a pretty static theme, their team maneuvered through our priorities and brought in functionalities we wanted. In doing so, they kept the look and feel of the website consistent throughout.   What is the team composition? First, we spoke with a sales rep about our initial needs. Then, we were passed off to another manager to crystalize those needs. From there, we worked with a project manager and a lead designer. How did you come to work with Saritasa? We both happened to sponsor the same charitable organization, so I’d seen their name a few times on the list of event sponsors. They were also local. It was easy to look them up and learn more about their capabilities fairly quickly. Additionally, we wanted projects to eventually exceed web development. I wanted to that the business into VR and other emerging technologies, integrating them into our business. Their team displayed competencies in these areas, and it made sense to have a partner with that sort of experience. That way, they’d have continuity with the group that we could leverage in more advanced developments.  How much have you invested with them? We spent about $25,000 on the first project we did with them. What is the status of this engagement? This first project lasted from October 2017–February 2018.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The performance of the site ramped up quickly through various social feeds and both inbound and outbound social connections. Ideally, we wanted the site to help people at different parts of their job search journies. We wanted to aid them in getting as close to employment as possible. Through Google Analytics, we’ve noticed that we have a very good rate of taking people as far as they want in their journies. Our users are not dropping out at critical stages because the site is informative and intuitive enough to guide them. We get 30,000–40,000 page views, which is great for our industry. Notably, we just sold our business last week. In my discussions with the new CEO, he praised our site for looking more advanced and credible than expected for such a small company. Our partners were able to show us in the optimal light needed so sell at a fairly early stage in the market.  How did Saritasa perform from a project management standpoint? Both of our teams used different software and project management systems. But, it actually escapes me on what we settled to use because they were located so close to our team. We had such regular contact, either in person or over the phone, that I wasn’t relying on a project plan or software to manage our project for us.  Each week, we’d have a handoff that would help us determine what we would focus on before the next meeting. Everything was well communicated if problems arose in between milestones and deliverables. I really appreciated the project manager for their accessibility and responsiveness. What did you find most impressive about them? They had the competence to get the job done. In other words, they were willing and able to work through the challenges that popped up during the development. That quickly put my mind at ease, so I could refocus my attention on other aspects of the business. They made me feel like I had a true partner.  The team constantly displayed a great balance of warmth and competence. What I needed was an empathetic partner that could listen to our needs and help me translate them into code, and they were able to deliver in a way that worked for our intended audience. Are there any areas they could improve? They’ve reached out to me with the same question, and I can’t think of anything big.  --- #### Web Application Dev for Sporting Goods Brand **The Project** - Services: Web Development - Project size: Confidential - Project length: Oct. 2016 - Nov. 2017 **Project Summary**: Saritasa developed a web application that tracks the history of professional major and minor league baseball contracts, as well as order history, preferences, and eligibility for compensation guarantees. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Vice President, Sporting Goods Company - Industry: Other industries - Client size: 201-500 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 7, 2018 **Feedback Summary**: Saritasa was patient and diligent in explaining technical project aspects. They were available over multiple communication platforms, including consistent in-person meetings. Their final product has saved considerable time and bandwidth. ""They were able to turn my wishes into reality. Every idea I had for an addition, they brought to fruition." " **BACKGROUND** Introduce your business and what you do there. I’m the vice president for a sporting goods brand. Among other things, we handle professional baseball contracts in the minor and major leagues. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? I needed to update my web application to handle major and minor league contracts, as well as enable me to place equipment orders and track order history. **SOLUTION** What was the scope of their involvement? When I initially began working with them, I showed them the old computer program I was using, which was built in 1998. I sat down with Michelle (Senior Software Sales Consultant, Saritasa) and went through the functions I still needed, what I liked, what I wanted to add, and what I could do without. From there, we developed the scope and I began working with a team of developers. Based on my input, the development team created a template to show me how the web application would look and work. Since we had that collaboration early in the process, I was able to change things around easily. After my feedback, they engineered the web application and we went through iterative trial and error development stages. Now that it’s fully developed, they provide updates and maintenance. Some of the key functions of the application include me being able to keep a history of teams a player has been on, where he was drafted, which round he was drafted in, his progress through the leagues, and his order history. What is the team composition? We planned and outlined the scope with Michelle, and once we both agreed on the specifics, I was introduced to the team of three developers that worked on the project. How did you come to work with Saritasa? They were referred to me. I just heard about them through word of mouth. What is the status of this engagement? We began working together in October 2016, but had some difficulties on our end and restarted the project in Summer 2017. They finished development in November 2017, the web application went live for Spring 2018, and they are currently maintaining and updating the app as needed. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They have saved me a substantial amount of time. For example, at the end of baseball season, we compensate players that use our equipment with a gift card to the company of their choosing. I would have to print off statistics and then handwrite and calculate them myself to determine which players would receive our minimum guarantee. Now, we download the data and, with the press of the button, have all of the information we need: statistics, addresses, contact information, and players’ preferences. It’s much simpler now. How did Saritasa perform from a project management standpoint? Their headquarters are only 20 minutes away from my office, so I was able to meet with them in-person frequently. That made communication much easier because we were able to show each other exactly what we wanted or needed. Outside of that, we talked via email or text. They were very easy to get in touch with. What did you find most impressive about them? They were able to turn my wishes into reality. Every idea I had for an addition, they brought to fruition. They were patient with me trying to explain features I wanted, or trying to understand different technical aspects of the project. Are there any areas they could improve? Not really, working with them was outstanding. They are very technically savvy and patient in explaining everything. --- #### Mobile Relationship Consent Application Development **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: Saritasa built two mobile apps (focusing on UX/UI) and two websites, established a cloud environment, and created a logo for a startup tech venture. Now, they provide support as needed. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, CADG Partners, LLC - Industry: Business services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 7, 2018 **Feedback Summary**: Saritasa’s professionalism shines through in their responsiveness, as well as in their high-quality, bug-free solutions. They manage projects efficiently and offer varying payment structures to accommodate different budgets. "“They were highly experienced, talented, and easy to work with.” " **BACKGROUND** Introduce your business and what you do there. My company builds mutual-consent mobile applications. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We wanted a discreet, user-friendly, easily accessible, and unintrusive mobile app to help couples determine whether mutual consent has been given. **SOLUTION** What was the scope of their involvement? We brought them our ideas and our specs, and they gave us insight into which platforms and software would work best to achieve our goals. Then, they brought our concepts to life—from design through engineering—building out not only the apps, but a website, and our cloud platform. Plus, they designed our logo. Currently, they perform maintenance on our apps, websites, and other IT concerns on an as-needed basis. What is the team composition? We had an account executive, project manager, graphic designers, and software engineers working on the project. How did you come to work with Saritasa? After interviewing several firms, we selected Saritasa because they offered an outstanding suite of services, from app design and development to website customization to marketing. Plus, they’re fairly close to us geographically. How much have you invested with them? We’ve spent just over $300,000. What is the status of this engagement? Our first project with them was in 2014, and have worked with them ever since. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We now have two world-class mobile apps, two websites, a logo, and a cloud platform. They were highly experienced, talented, and easy to work with. They are down to earth yet professional. How did Saritasa perform from a project management standpoint? They met all deadlines and all corrections and revisions were done in a timely manner. For larger projects, we signed contracts with progress payments stipulated. For the maintenance work they do now, we submit work orders and are billed at the end of the cycle. What did you find most impressive about them? They constantly provide status updates, their coding is stable, and their quality controls are outstanding (i.e., no crashes on any of our apps). Are there any areas they could improve? I would suggest implementing a large-scale intern program with emphasis on local talent and workshops to help with future growth and demand. Do you have any advice for future clients of theirs? Know your mission and set your goals in advance. --- #### CRM Development for Healthcare Group **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: Jan. 2016 - Ongoing **Project Summary**: Saritasa built an online insurance management database with an analytics dashboard and custom search filters for optimal data storage. They perform regular system maintenance and add new features as needed. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.0 - Cost: 4.0 - Willing to Refer: 4.5 **The Reviewer** Administrator, Montes Medical Group - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Jun 1, 2018 **Feedback Summary**: The new insurance database has improved data entry and data analysis. Saritasa rigidly adheres to contracts, but they offer brilliant suggestions to enhance the project before finalizing the scope of work. Besides developing a great product, they were very responsive and attentive to every need. "“They were very receptive to our needs and went out of their way to ensure that our needs were satisfied.” " **BACKGROUND** Introduce your business and what you do there. Montes Medical Group Inc. is a primary care medical office. As the practice administrator, I work to improve business efficiency. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? About 60% of our business involves managing HMO contracts. Insurance companies send us physical copies of our patients’ policies, and we spend hours transferring the information to a digital platform. After many unsuccessful attempts at using existing spreadsheets and database management software, I realized we needed a custom database to improve our antiquated filing process. **SOLUTION** What was the scope of their involvement? We met with their team to discuss our goals for the project, and they offered great suggestions that improved our initial vision. Once we had a finalized concept, they drafted a model of the database and sent to document to their senior programmer for development. We work with 25 Independent Practice Associations (IPAs), and all their reports have a unique format. As a solution, Saritasa developed custom search filters that allow us to view files by the health plan, the doctor, or the line of business. We’re also able to use the filters to identify missed insurance payments. The dashboard that they developed alerts us of missing files and allows us to track patient enrollment. We can link data entry fields to specific criteria, so we no longer have to search for line items while entering data. This was my first time conceptualizing a database; in hindsight, there are a lot of features that I wish I knew to include. Future updates include combining line items to avoid cluttering the system and making a more complex dashboard that flags for issues that exceed a set benchmark.   What is the team composition? We worked with their project manager throughout the entire project, and we also interacted with their senior developer and web designer.   How did you come to work with Saritasa? Since the project was relatively simple, I didn’t do extensive research. I found Saritasa while searching online for local development agencies. After reviewing their portfolio, I was confident that they could deliver a product that fit our needs. They appeared to be responsive and understanding of our goal, so that was also comforting.   How much have you invested with them? We spent a little more than $30,000 on the initial project, and we are billed hourly for maintenance and additional updates.   What is the status of this engagement? We started working on the project in 2016 and finished within two months. They update the database as needed. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? It’s still a laborious process to manage the HMO contracts, but the new database is the best data management platform on the market. Our data is more organized and easier analyze, and the templates save us time inputting data.   How did Saritasa perform from a project management standpoint? Email was our primary channel of communication. Their project manager was very responsive and kept us informed throughout the project.   What did you find most impressive about them? Although I only possess a basic understanding of technology, I never felt intimidated explaining my vision to their team. Saritasa was very receptive to our needs and went out of their way to ensure that our requests were satisfied.   Are there any areas they could improve? We delayed a few updates because the original scope of work didn't include the services.  I understand that extra work comes at an additional cost, but it would have been nice to have more flexibility with the scope of work.   --- #### iOS Dev and Support for Emergency Response Company **The Project** - Services: Mobile App Development - Project size: $200,000 to $999,999 - Project length: Feb. 2011 - Ongoing **Project Summary**: Saritasa is a white label development vendor for an iOS app. They do monthly backend updates and improvements. The team also provides IT support that focuses on future proof fixes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Digital EMS Solutions Inc. - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 22, 2018 **Feedback Summary**: The number of users has increased significantly as a result of the app’s quality and accessible turnkey format. Effective communication and quick turnarounds have fostered a close partnership. Saritasa provides constructive criticism and insightful feedback to enhance end-results. ""The code quality meets expectations and is easy to follow." " **BACKGROUND** Introduce your business and what you do there. I’m the president of Digital EMS Solutions, an electronic patient care reporting (EPCR) company that provides HIPAA-compliant software to paramedics in Los Angeles County. The solution is an iPad-based iOS app that captures data from paramedics' interactions with patients. Once the data is captured and massaged, the app sends it to the backend website for hospitals, the billing company, and the mandated reporting agencies. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? Although I know how to write and read code, I don’t have the time to manage the software or do updates. Saritasa serves as a white label vendor for the app. **SOLUTION** What was the scope of their involvement? We built the app with another vendor prior to Saritasa’s engagement and train clients individually using a turnkey approach. The team primarily does software development. Developers code in Objective-C and Swift, and use HTML5 templates. I submit requests by writing out specifications and drawing pictures with arrows to make the requirements as clear as possible. They then come back with suggestions intended to future proof the app. They provide ongoing support, and in the last two years, have ensured new machines are in code so that nobody has to touch the servers physically. The team also created our Amazon Web Services (AWS) account from scratch. What is the team composition? I work with the project manager and serve as his counterpart for our team. I also communicate directly with developers as needed. How did you come to work with Saritasa? We looked for new agencies after realizing our initial vendor wasn’t providing sustainable service. They lacked the vision to think outside of the box, in addition to possessing limited programming experience and troubleshooting processes. After our search to a few companies, we met Saritasa’s CEO and select team members. We liked the team’s work and approach. How much have you invested with them? In total, we’ve spent just under $1 million. Instead of using a retainer, we send monthly update and improvement requests and then receive a bill for the previous month at the end of that period. What is the status of this engagement? We started working with them in February 2011 and the relationship is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We had one beta client when the app first launched. Now, we serve 27 of the county’s 31 fire departments, in-part due to the app’s user-friendly turnkey format. The increase is significant, but we’re not looking to expand outside of Los Angeles County. How did Saritasa perform from a project management standpoint? The project manager is an effective liaison between teams and that communication with developers helps our team better understand project status. They’re responsive to requests and have quick turnarounds that meet the occasionally rushed timeframe. Furthermore, the team makes the AWS fixes future proof to ensure that we’re not affected by future outages. We use Jira and Skype; calls on the latter sometimes include extra resources. I also direct message developers as needed, and always keep the project manager in the loop. What did you find most impressive about them? Not only does the team provide helpful feedback on design specifications, but they also have the vision to create things better than how we originally anticipated. Those proactive future proof efforts only make the app better. Are there any areas they could improve? Saritasa could scale the team to keep the business competitive as they grow. But there isn’t anything specific because we have a good dynamic with the team. The teams have grown accustomed to each other’s development workflows. Any advice for potential customers? Be as descriptive as possible with design specifications and then allow them to ingest and massage those instructions. Their constructive criticism will improve the results and better fulfill the original goal. Likewise, know what the end-result should look like. --- #### Software Dev for Marketing Research Firm **The Project** - Services: Custom Software Development - Project size: Confidential - Project length: Jan. 2011 - Ongoing **Project Summary**: Originally hired to develop an app, Saritasa developed a Software as a Service (SaaS) solution on Facebook. Saritasa is currently updating the solution to function on the platform's ever-changing API. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Social Media Marketing Company - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 21, 2018 **Feedback Summary**: The solution Saritasa developed satisfies customers and provides tangible results. Responsive and proactive, Saritasa provides tailored solutions to technical issues. Their patience and personalized approach exemplify their excellent customer service. ""They are probably the most responsible and responsive vendor I've ever worked with." " **BACKGROUND** Introduce your business and what you do there. I am the CEO of a behavioral marketing agency. We primarily focus on using Facebook to find audiences for our clients. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We're outsourcing Saritasa to build the ground level of our technology. Our CTO does the architecting and Saritasa implements the software at a granular level. **SOLUTION** What was the scope of their involvement? Saritasa was originally hired to develop an app, but that project has evolved into a long-term assignment to build and constantly update two social media advertising platforms What is the team composition? They provide one project manager and development teams both domestically and overseas. How did you come to work with Saritasa? A friend of ours was a client of Saritasa and recommended them to us. We had two or three other competitors we were looking at, but they stood out with a first-rate presentation and we believed their stated commitment to customer service. ​​​​​​​What is the status of this engagement? We started the engagement in January 2011 and it is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Our clients are very satisfied with our service. Additionally, the Saritasa team is consistently delivering timely updates to make sure our platform runs smoothly.  How did Saritasa perform from a project management standpoint? They have their own internal project management tool to keep track of the progress. For us, there are ongoing platform issues, but Saritasa’s team is always right on it. We have a very proactive relationship. They are very responsive and the work is excellent. What did you find most impressive about them? They are probably the most responsible and responsive vendor I've ever worked with. They truly go out of their way to provide the most professional customer service. Do you have any advice for potential customers? Make sure you know what you want to accomplish, and they will deliver for you. They are very proactive and adapt to your business’s needs. --- #### App Dev for Creative Service Company **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: Feb. 2018 - Ongoing **Project Summary**: Saritasa provides iPad app development services, taking over an existing project and working on the code of the API, large CMS, and Xcode and HTML application. **Review Rating**: 4.0 - Quality: 4.5 - Schedule: 4.0 - Cost: 3.0 - Willing to Refer: 4.5 **The Reviewer** Creative Director, Curved Space Creative LLC - Industry: Business services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 18, 2018 **Feedback Summary**: Still in its final stages, the complex project was fully embraced by the team who work well with the end client. They manage the project efficiently using tracking software, taking responsibility for its success, and communicating effectively throughout. ""They stand out in terms of honesty." " **BACKGROUND** Introduce your business and what you do there. Curved Space Creative is an app development company primarily developing an iPad app for Porsche. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? Our former developers became unavailable, so we had to find a replacement team. **SOLUTION** What was the scope of their involvement? They performed a code takeover and rescued our project. It's a complicated vehicle-delivery iPad app that allows users to explore virtual vehicles with interactive hotspots containing text, pictures, and interactive exercises. There's a large number of tracking functionalities and other elements. The product has three components: an API and a large CMS that feeds the app—both written in Ruby on Rails—and an iPad app written in Xcode, with some HTML elements. We had to regenerate all three components with our own hosting and there were also analytics that the previous developers hadn’t properly implemented. What is the team composition? We have an account manager on their side. We talk to her about overarching issues and she checks in on what’s going on. We also have a specific project manager in their California office who we talk to about our basic project status. The rest of the team is based in Russia and Vietnam. How did you come to work with Saritasa? We received a range of referrals, several of which were for Saritasa. There were a couple of other providers suggested, but they declined the project because of its complexity. How much have you invested with them? We've spent around $140,000–$150,000 on their services. What is the status of this engagement? We began talking to them in February 2018. We got the code from our previous developers and began working with Saritasa around March. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We haven’t involved the end-client too much into the detail of things. They participated in the brainstorming and made a good impression on the client. We’re fairly close to sending them a final build so unfortunately, I cannot provide any feedback at this point. We’re not actual programmers, so we haven’t looked at the code. We’ve been working on various iterations of this app for six years. It’s been expanded and developed in that period. We can see when things start going wrong—when the developers are rippling through the app and causing problems. The only issues we’ve had were Saritasa revealing things that were already shaky, then going back and fixing them. There have been no new problems. How did Saritasa perform from a project management standpoint? The project is tracked through Jira. We’re able to add comments, bugs, and new tasks, and keep everything on-track. We interact with the developers, but only on a task basis. They also track time on Jira. We don’t use any other tools, except for email. What did you find most impressive about them? They stand out in terms of honesty. Our previous developers were very casual with the truth, which is a huge issue, as it made us look the same. It’s a stressful thing to take a delayed project that had already run its budget. We have been funding this redo, and we’ve had some fairly tense discussions with Saritasa about trying to do the right thing, but also reining the budget. These have been productive, adult business conversations with resolutions, which is really worth something. They took responsibility. Once we hired them to work on this, it became their project. They promised to get in and really understand the project, which they did not only on a technical level, but also a business level—even helping us with our client. Their conflict resolution is mature. Are there any areas they could improve? We hit a budget issue in the middle and had a disconnect in terms of managing the budget, tasks, and time. They could be a bit more focused on this area, in terms of project management. They should establish a feedback loop in order to ensure that they are delivering in-line with our budget, time, and tasks. This would be less of an issue on a new project, but it is one for a redo. Do you have any advice for future clients of theirs? Clients have to understand how long these things take. If the client isn’t experienced with app development, they have to understand that it’s a fuzzy process. What we’ve seen with Saritasa is as good as it gets. The process was as regimented and accurate as it was going to be, but we can’t necessarily always work on a budget. Even when we had budget issues with Saritasa, they tried to do the right thing. They were always trying to get the work done right. This is a necessary level of trust. --- #### Software Dev and Support for Marketing Agency **The Project** - Services: Custom Software Development - Project size: $1,000,000 to $9,999,999 - Project length: Jan. 2012 - Ongoing **Project Summary**: Saritasa has designed, architected, and built multiple projects including a software platform and conference management app with a customized CMS for both iOS and Android. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Medical Industry Marketing Agency - Industry: Advertising & marketing - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — May 18, 2018 **Feedback Summary**: The quality of Saritasa’s software has helped ensure a 95% client retention rate for the app. Their thorough design process leads to outcomes that are not only high-quality but well thought out. They couple strong, responsive project management with quick work that always meets deadlines. "“Trust their process because the end product will turn out very well.” " **BACKGROUND** Introduce your business and what you do there. I’m the CEO of a digital advertising firm that works with pharmaceutical companies. We build websites, develop mobile apps, manage mobile messaging campaigns, and support other marketing- or sales-related products. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We were building a software platform for a client and needed more developers for strategic implementation. We needed a bigger team and deeper technical knowledge than we had in-house. **SOLUTION** What was the scope of their involvement? Saritasa helped us architect, design, and build the platform. We’ve now built multiple projects with them. One project they’ve worked on for us is our conference management application built for iOS and Android. Our clients in the pharmaceutical industry send lots of people to large conferences; sometimes up to 500 employees attend the same conference. Those clients need to manage their employees during the conference—to know where they are, what hotels they’re staying at, what sessions everyone should attend, etc. Our app enables them to manage their employees while on-site at the conference. They built the app for both iOS and Android. It has a backend content management system that allows us to update content in real time. The CMS is customized so that our project managers, and even the client, can log in and manage the conference. We can also manage multiple conferences at the same time. This project has been a massive undertaking. They built the original version in 2012. Last year we rebuilt it from scratch in order to integrate new technologies and features. They’ve probably spent more than 20,000 development hours on it. What is the team composition? My in-house project managers work with their project managers throughout the process. I’m involved with them in the project kickoff stage. How did you come to work with Saritasa? I started talking to their account manager six years ago based on a project at the time. They’ve been working with us ever since. How much have you invested with them? We’ve spent $500,000–$600,000 a year for the last six years. What is the status of this engagement? We’ve been working together since 2012 and it’s going. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We manage probably 150 conferences a year and have a 90% –95% retention rate with our clients. It’s not all because of their work—good project management from our team is obviously important—but it certainly has to do with the quality of the software. Our clients are absolutely satisfied. Everything from the UI through implementation is very high quality. How did Saritasa perform from a project management standpoint? We Skype back and forth a lot and email. We also use Jira and Trello. One thing that's great about working with Saritasa is that they have a homegrown project management system with their own CRM. I can call any of their project or account managers at any given time to check in and they can give me an up-to-the-minute update with exactly how many hours they’ve spent on the project. They're also very fast. Once we start moving, they stick to timelines. They’re really great to work with. What did you find most impressive about them? I would say that they get it. I tried a couple of different development firms when I started my business in 2009 but they couldn’t get the specs right and didn’t understand UI. Saritasa has a process. Truthfully, sometimes it can be a little bit laborious at the beginning but it's effective. They ask a lot of questions. They want to know about the business use case and the end user. They want to understand how the user will use it and what features will help them. Then they build it. Do you have any advice for potential customers? I would say trust them. They don't go with any random client or project. They want to get to know you and your development team personally. Trust their process because the end product will turn out very well. --- #### Web App Development for Cryptocurrency Startup **The Project** - Services: Web Development - Project size: Confidential - Project length: Feb. 2018 - Ongoing **Project Summary**: Saritasa is developing a web-based application for a cryptocurrency startup. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Cryptocurrency Startup - Industry: Financial services - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — May 1, 2018 **Feedback Summary**: Internal reviews show that development is moving in the right direction. Where other companies go back and forth with edits, Saritasa internalizes project requirements and accurately reflects them in their initial work, increasing efficiency. They communicate and document their work quite well. " “They get it right the first time so there’s not a lot of back and forth.” " **BACKGROUND** Introduce your business and what you do there. I’m one of the founders of a cryptocurrency startup. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa? We needed help to develop an application. **SOLUTION** What was the scope of their involvement? Their building a web-based application. What is the team composition? I have two project managers from their side, along with a technical manager and a sales manager. How did you come to work with Saritasa? We found them through Google. They seemed to be the right size and understand the project. I also liked what they said. What is the status of this engagement? We’ve been working together since February 2018. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I've shown the work to my other founders and they’ve liked it in terms of direction, scale, and speed. How did Saritasa perform from a project management standpoint? Through Jira, I have access to what each person is logging and what they’re working on at any given time. The communication is done through email and web conferences, and they’ve been able to work around my schedule, which is nice. They’re also very responsive via email generally. Currently, they’re in the process of putting together a report regarding the breakdown of work to date. What did you find most impressive about them? This is the first time I’ve worked with anyone in this regard, so I don’t have anything to compare them to, but they’re easy to communicate with, and they understand what I’m trying to portray, whether it be on the technical or design side. They get it right the first time so there’s not a lot of back and forth. Are there any areas they could improve? There hasn’t been anything so far but the work is still ongoing. Do you have any advice for future clients of theirs? Be as detailed as possible in what you expect. If you’re creating something brand-new, write out exactly what you want it to be. This way, when they’re putting together the scope and going forward with a written document, there will be less back and forth. --- #### Software System Development for Construction Consulting Co **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: July 2024 - Ongoing **Project Summary**: Saritasa has developed a proprietary software system for a construction consulting company to track construction inspections, plan reviews, and consulting. The team is also rebuilding the client's website. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner, Atlas Municipal Services - Industry: Construction - Review Type: Phone Interview **The Review** — May 5, 2026 **Feedback Summary**: The client is pleased with the results of Saritasa's work. The team has a clear and precise understanding of the client's needs. Saritasa has a quick development cycle, excellent documentation, and impressive response times. The client uses Slack for project management. "“Saritasa’s development cycle is very quick.”" **BACKGROUND** Introduce your business and what you do there.I’m the operations manager and co-owner of Atlas Municipal Services, a construction consulting company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa?We needed to develop a proprietary software system to track construction inspections, plan reviews, and consulting. There wasn’t a product on the market for the private sector to track plan reviews and inspections, so we decided to hire Saritasa to build a proprietary, ground-up product. **SOLUTION** What was the scope of their involvement?Saritasa developed a proprietary software system to track construction inspections, plan reviews, and consulting. We started with a discovery phase where we put together a scope of work. From there, I sent Saritasa screenshots of software I had developed in the past and a high-level architecture of how I envisioned the product. So far, Saritasa has developed the actual architecture based on my screenshots. The core features of the software include accepting plan review requests through web forms, along with attached documentation. Customers can also request project inspections through an online form and track them. The software can also run reports based on the data captured.We’ve been live for over a year, and Saritasa is still adding functionality to the original product. The team has provided three environments: development, staging, and production. We use the development environment to ensure the software has the look and feel we expect. We use the staging environment to test the software, and then we release it to the production environment.In addition to software development, Saritasa is rebuilding our website.What is the team composition?We’ve worked with six teammates from Saritasa, including a project manager, an architect, two backend developers, a sales development teammate, and the head of development.How did you come to work with Saritasa?We found Saritasa through Google. After I found them, I talked to an old peer who was a mentor and a software developer. He told me he hadn’t worked with Saritasa, but they had very positive feedback in the marketplace. We also chose Saritasa because their past clients were very notable mainstream companies, and all of the reviews were very good.How much have you invested with them?We’ve spent around $225,000.What is the status of this engagement?We started working with Saritasa in July 2024, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? We’ve never approached a product like this before, so it’s been a bit of a gamble for us. However, our concerns have quickly disappeared, thanks to Saritasa’s developers. They have a clear, precise understanding of what we want, and aside from a couple of minor graphical glitches, the software is basically what we’ve envisioned from the beginning. Overall, Saritasa has met our expectations.How did Saritasa perform from a project management standpoint?There have been no real surprises regarding the budget. As the product has matured, we've added functionality, and those additions have exceeded our original budget. However, the original base product has met the original budget we had talked about. We use Slack for project management and communicate via Google Meet, Slack, and email.What did you find most impressive about them?Saritasa’s development cycle is very quick. Their documentation is excellent, and their response times to issues or product requests through the developers are very impressive. Overall, we have nothing negative to say about how they respond or develop the product.Are there any areas they could improve?The only thing that could be improved is that they work in multiple time zones, which is just the nature of the business. We’re in the Central Time Zone, while some developers are in the Pacific and Eastern Time Zones. However, this isn’t really a complaint.Do you have any advice for potential customers?Define your product parameters. The most critical detail is to ensure you don’t leave anything out. Our scope was a little broad, and it was tough for the developers to develop the software the way we were thinking. Make sure you have your architecture and product development track in your head. --- #### Web-Based Software Development for Information & Records Co **The Project** - Services: Custom Software Development, Web Development - Project size: Confidential - Project length: Dec. 2024 - Ongoing **Project Summary**: Saritasa has developed a web-based custom software for an information and records company's customer. The team has built a solution that tracks cases and transmits data to clients and has hosted it on AWS. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President, Information & Records Company - Industry: Medical - Review Type: Phone Interview **The Review** — Apr 29, 2026 **Feedback Summary**: Saritasa's software solution has been in production for more than eight months, and the team has figured out all the kinks. The team has met all deadlines and requirements, and the client is pleased with their work. Moreover, Saritasa communicates with the client via email and Google Meet. ""Saritasas ability to get things done quickly and efficiently is impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the president of a company that gathers information and records for life insurance companies. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with Saritasa?We needed to develop a custom end-to-end data transmission system for one of our customers. **SOLUTION** What was the scope of their involvement?Saritasa has developed a web-based custom software for us. Initially, we had discussions with their team about what we needed to have done and if they could handle the project. We also talked about high-level ideas on how this would be done. Once we agreed to proceed with their services, we were assigned a project manager who handled the development of the software.We’ve worked on a weekly basis and touched base as needed to implement the features required. Saritasa has also worked directly with our customer to ensure the system works end-to-end and has the features and capabilities both sides need.The software serves the purpose of internally tracking cases we work on. It tracks activity on many different cases, notes we keep, and all sorts of correspondence we conduct during the handling of the case. The other big part of the software is that it transmits the data we gather to our customer directly into their system.As for the technology stack, the software is hosted on AWS, and having the API between our system and our customer's systems is a big part of it.What is the team composition?We’ve worked with three teammates from Saritasa, including Stan, who was in charge of onboarding; Daniel, our project manager; and a UI designer. We’ve also worked with several developers.How did you come to work with Saritasa?We found Saritasa through a Google search. I did some research on various companies that provided the services we needed. Saritasa had good reviews out there and seemed like a good fit for what we needed.What is the status of this engagement?We started working with Saritasa in December 2024, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?The software has been in production for a while, and there have been some changes over time. We’ve been using it for more than eight months. Most of the kinks have been figured out, and the software is working as it should. Everyone seems to be happy and using it as expected.How did Saritasa perform from a project management standpoint?Saritasa has met deadlines and done everything they said they were going to do. The budget has gone above and beyond what we had hoped, but that’s not their fault; it’s the nature of the beast. Our customer has changed the scope, and we’ve had to do more work.We communicate via email and Google Meet.What did you find most impressive about them?Saritasa’s ability to get things done quickly and efficiently is impressive. We work hand-in-hand with our customer, and Saritasa is a third party to all of that. They keep up with every demand, requirement, and change that’s needed. They do everything in a timely fashion, which is important.Are there any areas they could improve?No, we’ve been satisfied with their work. There hasn't been anything that feels like Saritasa has done poorly or wrong.Do you have any advice for potential customers?Be sure of what you want when working with Saritasa. If you have a third party involved, make sure they know what they want as well. --- #### Software Portal Development & Design for City Government **The Project** - Services: Custom Software Development, Web Design, Web Development - Project size: $50,000 to $199,999 - Project length: Apr. 2025 - Ongoing **Project Summary**: Saratosa has developed and designed a software portal for a city government. The team is responsible for creating a portal that tracks building permit applications and inspections for the client. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** City Engineer/Building Official, City of Ashland - Industry: Government - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Apr 27, 2026 **Feedback Summary**: Saratosa's work has increased the client's efficiency and improved their customer service. The team has been attentive to the client's needs and provided deliverables within the agreed-upon timeframe. Saritasa has also been great at communicating via email, messaging apps, and virtual meetings. ""I have no recommendations for improvements as we are very pleased with the services received."" **BACKGROUND** Please describe your company and position.I am the City Engineer/Building Official of City of AshlandDescribe what your company does in a single sentence.Local political subdivision of the State of Ohio.  Engineering Division includes Building Department that contracted with Saratosa to build a local portal for tracking permit applications and inspections. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Saritasa to accomplish?Develop software in lieu of paying high annual subscription fees for already developed softwareDevelop portal to track building permit applications and inspectionsTailor the software based on actual workflow, not prescribed workflow from existing software solutions **SOLUTION** How did you find Saritasa?Online SearchWhy did you select Saritasa over others?High ratingsPricing fit our budgetHow many teammates from Saritasa were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Software portal for building permit application and inspection tracking **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increase efficiency to improve customer service.Describe their project management. Did they deliver items on time? How did they respond to your needs?Saratosa provided a project lead, who was very attentive to our needs and provided deliverables within the agreed upon timeframe.What was your primary form of communication with Saritasa?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Peter provided great oversight and correspondence with our project team throughout the development of the software portal.Are there any areas for improvement or something Saritasa could have done differently?I have no recommendations for improvements as we are very pleased with the services received. --- #### Software Integration for Shoppping Cart Manufacturer **The Project** - Services: API Development, Custom Software Development - Project size: $50,000 to $199,999 - Project length: Apr. 2024 - Ongoing **Project Summary**: Saritasa provides software integration services for a shopping cart manufacturer. The team has integrated the client's work order platform, ELD, and payroll HRIS systems to capture true cost and time. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** IT & Data Manager, The Peggs Company - Industry: Manufacturing - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — May 27, 2025 **Feedback Summary**: Saritasa's communication and testing have been instrumental in the project's success. The team has been open to testing certain options and has been very responsive. Moreover, the team provides excellent feedback and recommendations. Overall, their knowledge has set them apart. ""Honestly, the project, communication, and outcome were excellent."" **BACKGROUND** Please describe your company and position.I am the IT & DATA MANAGER of The Peggs CompanyDescribe what your company does in a single sentence.Manufacture shopping carts  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Saritasa to accomplish?Integrationssave moneyCommunication with our service techs **SOLUTION** How did you find Saritasa?Online SearchWhy did you select Saritasa over others?High ratingsPricing fit our budgetGood value for costTook the time to research and gave me great feed backHow many teammates from Saritasa were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Integrating our service work order platform Corrigo  and our ELD Geotab and lasty our payroll HRIS systems together to capture true cost and time  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Communication and testing played a huge rol and open to testing certain options.   Feed back and following up from the developers was amazing. Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, Delivery was on time and developers were very responsive and gave great feedback and recommendations.  Overall Amazing, What was your primary form of communication with Saritasa?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The amount of knowledge the developers had , feed back and willing to work with my timeline and the outcome was exactly what we needed.  Our project was a very unique and difficult one to accomplish and they made it happen.  Are there any areas for improvement or something Saritasa could have done differently?No.  Honestly, the project, communication, and outcome were excellent.   --- #### Data Entry Network Development for Nonprofit **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: July - Sep. 2024 **Project Summary**: Saritasa developed a data entry network for a nonprofit. The system was implemented to help track the client's services and create client files for storing intake information. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Changing the Faces of Homelessness - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Dec 2, 2024 **Feedback Summary**: Saritasa successfully delivered a complete, ready-to-roll-out system for the client. The team excelled at project management, offered timely responses, and kept the client updated with any changes. The team's willingness to work with the client's payment plan and customer service stood out. ""The team was very informative and responded to our questions and concerns within a timely manner."" **BACKGROUND** Please describe your company and position.I am the CEO of New Beginnings Sober Living Foundation dba Changing the Faces of HomelessnessDescribe what your company does in a single sentence.CFH provide housing for the homeless **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire Saritasa to accomplish?To create our data entry network WEN **SOLUTION** How did you find Saritasa?Online SearchWhy did you select Saritasa over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from Saritasa were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Sarisita developed our data entry network WEN. The program was implemented to help track our services and create clients files where our intake information would be stored. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The measurable outcome was to have the system completed and ready to rollout by 09/2024Describe their project management. Did they deliver items on time? How did they respond to your needs?The project management was great. The team responded within timely manner and kept our staff updated with any changes or concerns.What was your primary form of communication with Saritasa?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The willingness to work with a small nonprofit by accepting our payment plan arrangement.  Also the team was very informative and responded to our questions and concerns within a timely manner. Overrall the customer service was excellent.Are there any areas for improvement or something Saritasa could have done differently?No. --- ## Portfolio & Awards ### Cinema Projector Calculator App Client Overview: Christie Digital is a global leader in audio and visual technologies with nearly 95 years of innovation. Their expansive product catalog includes projectors, lenses, and cinema lighting solutions tailored for a wide range of industries — from entertainment to government. The Challenge: With such a deep catalog, clients often struggled to identify the best products for their specific needs. Christie had developed a spreadsheet tool to help, but it offered a clunky, outdated user experience that didn’t reflect the quality of their brand.  Our Solution: Saritasa transformed the spreadsheet into Cinemaster, a custom web-based cinema projector calculator. Integrated directly into Christie’s website, the tool provides a modern, intuitive way for users to: Customize their cinema setup — including screen size, lighting conditions, and even 3D options Receive tailored recommendations — the tool calculates the ideal projector, lens, and lamp configuration Download results — users can export configurations as Excel files for reference or sharing Key Features Delivered: Cinema Configurator: Highly customizable input fields for precise projection requirements Smart Product Recommendations: Calculates the optimal setup for any cinema environment Scalable Inventory Management: Built with a Django-based CMS so Christie can easily add and manage products Multi-Language Support: Supports 9+ languages Ongoing Support: Originally launched in 2020, with ongoing maintenance and improvements provided by Saritasa The Result:Cinemaster significantly improved Christie Digital’s customer experience, making it easier than ever for clients around the world to find the perfect AV solution for their cinema environments. ### Educational VR Mini Games for City of Hope Client Overview:Founded in 1913, City of Hope is a world-renowned leader in cancer, diabetes, and life-threatening illnesses research and treatment. Known for groundbreaking research, including the development of synthetic insulin, City of Hope has consistently been recognized for its contributions to healthcare. The Challenge:City of Hope participates in Ashley for the Arts, an annual fundraising music festival in Arcadia, Wisconsin. With over 70 non-profits in attendance, standing out and engaging attendees is crucial for this major fundraising event. Our Solution:Saritasa created a custom, interactive virtual reality (VR) experience to captivate festival-goers and raise awareness about diabetes. This immersive experience was designed to educate, engage, and draw crowds in a fun, interactive way. Key Features Delivered: Quick Turnaround: Despite a tight three-month timeline, Saritasa successfully developed and delivered the VR experience on time for the event. Custom 3D Assets: All furniture models in the VR experience were based on real pieces from Ashley Furniture’s catalog, and our team designed these from scratch due to the lack of available CAD files. Hands-On Guidance: City of Hope’s first VR project required extensive support. Saritasa’s team worked closely with theirs to guide them through the entire VR development process. Interactive Mini-Games: We designed engaging, educational mini-games focused on diabetes awareness, ensuring the games were easy to play, intuitive for first-time VR users, and quick to rotate between festival attendees. The Result:The VR experience effectively captivated attendees at the Ashley for the Arts festival, educating the public about diabetes while enhancing City of Hope’s presence at one of its largest fundraising events. ### Form I-9 Compliance Software Development In order for a company to hire an employee in the US, they must complete a Form I-9, which is used to verify the identity and employment authorization of the hired individual. Form I-9 Compliance, LLC wanted to create an easy, paperless way for employers to fill out the required Form I-9 in order to save time and provide an efficient solution. Our developers worked with pre-existing Form I-9 application and legacy code to build the updated software up to their standards to deliver a secure, robust software solution. ### Redesign of Pangea’s SaaS Web Portal About PangeaPangea has been a leader in customized in-store messaging solutions for grocery, wholesale, and retail industries for over 22 years. Their enterprise-grade SaaS platform streamlines in-store media programs, including shelf-edge tags, price signage, and planogram shelf-strips. The ChallengePangea’s legacy SaaS web portal was outdated, complex, and unsupported. They needed a modern, user-friendly solution to improve usability and streamline workflows. Our SolutionOur goal was to simplify and enhance the portal, but we soon realized a complete redesign was necessary. User Interface Audit – We deconstructed the legacy system, mapped user flows, and identified areas for improvement. Permissions Matrix – By analyzing user roles, we removed 20% of unnecessary actions, creating a more intuitive experience. Component-Based Design – A unified design system ensures consistency, making navigation seamless and future updates easier. Design Prototype – Interactive prototypes helped Pangea visualize changes before development, reducing revisions and delays. DevelopmentWith the new design approved, our development team brought it to life. Frontend Development – A modern, intuitive interface replaced the outdated system. API Integration – We collaborated with Pangea’s internal team to seamlessly connect the new frontend with their backend. Complex Business Logic – The system manages price updates, promotions, and approvals under tight weekly deadlines. Quality of Life Improvements – Features like auto-ordering, inventory tracking, and batch processing enhance efficiency. Our redesigned portal provides a streamlined, scalable, and user-friendly experience, empowering Pangea’s customers to manage their stores more effectively. ### Black Radiance AR Avatar Apps Client Overview:Black Radiance™, a Markwins Beauty Brand, empowers women of color with luxurious, affordable makeup, promoting diversity and inclusivity in the beauty industry. The Challenge:With a competitive beauty market and shifting trends, Black Radiance needed an innovative solution to stand out and attract loyal customers. They wanted to merge technology with beauty for a unique, engaging experience. Our Solution:Saritasa developed an augmented reality (AR) app for Black Radiance, allowing users to explore makeup looks on four unique avatars. The app was designed to engage users at Black Radiance's Beyond Radiant event and beyond. Key Features Delivered: Custom Avatar Creation: Four unique avatars, each with distinct personalities and backstories, representing empowerment and diversity. 3D Avatar Customization: Avatars were based on Ready Player Me models, customized with Black Radiance’s brand identity and animated for realism. Makeup Modeling: Four makeup looks were created using real Black Radiance products, carefully modeled for accuracy across devices. AR Experience: Users could match with avatars via a quiz, then view and interact with their avatar in real-time via augmented reality. AR Selfie Mode: Designed for fun, shareable photos with avatars, overcoming technical challenges of front-facing phone cameras. Hybrid Mobile App: Built for iOS and Android, the app also showcased products used in each avatar’s look, designed to reflect Black Radiance's branding. The Result:The AR app helped Black Radiance create an interactive, memorable experience that resonated with event attendees, deepening brand loyalty and engaging a broader audience. ### Burger Boss Online Ordering System Their Challenge Burger Boss’s entire mission is to put its customers in charge of their burgers. From the protein to the cooking time to all the toppings, all the choices are in the customer’s hands. At Burger Boss, the customer is the boss. They wanted to create a custom ordering system for their in-store and online ordering so that customers could see their orders being built.   Our Solution Our team worked closely with Burger Boss to design an ordering system from the ground up to provide a high-quality user experience. Creating a beautifully designed online ordering system was critical to the success of this project. Our team was able to deliver a product that surpassed expectations in building a modern, fully animated web app.   UI/UX Design The entire point of the custom ordering system was to create a sleek ordering experience. The menu is animated to show the meal change as the user builds it. From protein to cheese to toppings, all of the components are fully customizable and animated in the builder. Web & App Development The kiosk, web, and mobile apps were all built using the Python programming language. The web version was wrapped into both iOS and Android apps. Payment Integration The Burger Boss apps and kiosk integrate with both Apple Pay and Google Pay to make payments as easy and secure as possible. NCR Integration NCR is one of the biggest and trusted point-of-sale systems for restaurants. The Burger Boss online ordering system is integrated with NCR to make the back office management easier for their team. ### GemOne Fleet Management Software For large warehouses, fleet management is critical. A loss in productivity can result in higher operating costs and loss of revenue. There’s no reason the same advancements that have helped healthcare, transportation, and so many more industries couldn’t be applied to fleet and machine management. GEM wanted to apply their 50 years of experience in industrial equipment and their 20 years of experience with digitization to create a revolutionary telecommunication technology. They just needed the right technology partner to get started. Saritasa helped GEM develop advanced fleet management by incorporating hardware and software for a robust, game-changing system. The GEM systems track and trace machines in real-time, provide incredible security and safety solutions and optimize for productivity and efficiency. Operators utilize tablets that pinpoint their exact location and continually send data to the main system. ### ZinCasa iBuyer Real Estate Platform House flipping has exploded in recent years. Buyers offer a seller cash, typically slightly below market value, and then refurbish the home and “flip” it back on the market for a profit. This rise in popularity has led to Venture-backed iBuyers (aka Instant Buyers) flooding the market with cash offers directly to sellers, replacing the traditional real estate model and cutting agents out of the equation. Real estate agents face more competition than ever before to find and retain their clients. Terry LeClair and his team of seasoned real estate professionals saw a need for an agent-centric solution to compete with the growing prevalence of iBuyers in the market. Enter ZinCasa, a platform with a mission to protect and strengthen traditional real estate agents and companies to compete with new and emerging market threats. Terry and his team understood the challenges in their market but needed a technical team to help define and build the platform. That’s where Saritasa came in. Our team worked directly with ZinCasa to define their requirements and then design and develop a white-label iBuyer solution for agents. Realtors create their own sites to market themselves and collect information from potential clients. They have the option to give their clients an instant cash offer or go the traditional sales route. In the backend, ZinCasa tracks and manages the entire process – from listing to offer to sale to flip to resale. It’s an all-in-one tool for agents to help agents remain at the center of the real estate process. ### Merit Integrated Logistics Platform What Saritasa Did:   Code Takeover When Merit came to us, they already had the base of the system developed. We ended up working off the original codebase and redeveloping the entire system over the years. Backend Development Our team developed the system using .NET and Angular. The system handles work orders, calculates costs, tracks when employees clock in and out, and generates invoices for their clients. It tracks all the different types of activities that the workers do, from loading and unloading, picking up orders, managing inventory, and more. Facial Recognition The system also integrated with facial recognition hardware at the entrance to the facilities. Employees scan their faces when they clock in and scan again when they clock out. The facial recognition eliminates any tracking errors that may come from dated employee cards and keeps time records down to the minute. 3rd Party Integration The system integrates directly with Merit’s CRM system, SAP, for the rest of the business and back house operations. ### Memberset Web & Mobile Apps The internet is filled with hundreds of thousands of communities for nearly every niche. Want to get tickets to an exclusive or sold-out concert? There’s a community for that. Want to know when the hottest new shoes drop? There’s a community for that too. Many of these groups operate across a variety of platforms. From Discord/Slack servers for communication to Patron/OnlyFans for payment. Most of these group leaders rely on spreadsheets and manual processes to keep track of members and payments. Our client believed there had to be a better way.   Memberset is a platform for private, monetized chat groups. It combines the functionality of other popular platforms into a single, easy-to-use tool. The entire platform was built with the Group Creator in mind. ### iHeart Media VR Earthquake Experience iHeartMedia wanted to create virtual reality experience at Wango Tango, a huge music festival in Southern California, that simulated an earthquake in order to promote awareness and education. The idea was to create a virtual earthquake to provide a lifelike training experience without an actual earthquake. The catch? We only had 3 weeks to build it. “From brainstorming to troubleshooting onsite issues during our events, Saritasa has been invaluable to our VR projects. Their team is dedicated. Their process is seamless, and they go above and beyond in every phase of the project. As a result, they've earned their place as one of my "first call" technology partners."  — Zaqary Whitnack, iHeartMedia, Inc. Our Solution The Saritasa 3D design and development team has extensive experience and was able to successfully deliver an immersive earthquake experience to hundreds of attendees at Wango Tango — even with the tight deadline. Tight Deadline We were able to go from concept to delivery in 3 weeks by using pre-existing Unity assets for the artwork and the dedication of our team to work around the clock for a fantastic product. Virtual Reality Development Using a combination of Unity and Steam VR SDKs, our development team was able to quickly construct the realistic earthquake experience for the HTC Vive. ### BJ'S Tip Share BJ’s Restaurants, Inc. is a huge American restaurant chain that serves thousands of consumers a day, which means they need a seamless process to record, collect, and share tips for servers. They have a pre-existing legacy software but did not have the time and resources to update the software themselves - that’s where Saritasa came in.   Our Solution As a full-service software and product development company, we were able to deliver a product that surpassed client expectations with minimal instructions. The BJ’s Tip Share application is an internal software solution that easily and accurately allows servers to record their tips and share them with other employees (busboys, chiefs, etc). .Net Development The BJs Tip Share app was built using .NET programming and is compatible with the restaurant’s Windows tablets. API Integration The application supports 3rd party API integration with the company’s payout service, allowing servers to access and collect their tips. Legacy Hardware The client had legacy hardware in the form of older tablets they used which we updated to be compatible with their newer tablets. Remote Testing We set up a remote server and worked with the client to deploy the app to their testing lab for a remote testing environment before the final launch. ### Real Contact App Development Sales is a fast-moving industry that often depends on leads getting converted to appointments. Success in getting the appointment requires efficient lead nurturing processes and reliable, quick communication with leads — not to mention confidence and charisma. However, it is simply not possible for sales representatives to be reachable 24/7, which is where Real Contact comes in. Our SolutionThe client's goal was to provide concierge sales tools for sales representatives to ensure their leads are nurtured properly and are always able to communicate with a real person to avoid losing a potentially profitable lead. Saritasa developed Real Contact, a tool that connects leads with a live person in the event the intended sales representative is unavailable to increase the chances of setting an appointment and retaining a profitable lead. API Integration  Integration with the messaging service Pusher and call service Twilio allows for communication between the Real Contact concierge and buyer. Web & iOS Platform The Real Contact lead management platform was built to be used on both desktop and iOS devices. SMS Communication The biggest challenge that our team was able to come up with a solution for was allowing multiple people to send messages using SMS to the same lead while using the same number ### PearPop Web App TikTok is a massive social media platform with over 800 million users worldwide (as of May 2020) and is valued at $75 billion (as of June 2020). It also has the highest rate of social media engagement per post across all platforms (including Instagram and Facebook). Engagement is a core part of TikTok’s platform, which allows users to “Duet” and “React” to other user’s videos. Creators have curated massive followings on TikTok, with the most popular account having over 40 million followers. However, unless these influencers get brand deals, it’s hard for them to monetize their content. PearPop wanted to give influencers the ability to monetize their “Duets” and “Reactions” in order to capitalize on their massive fan bases.   The idea was simple: allow TikTok users to pay influencers to “Duet” or “React” to their videos. Larger influencers are able to monetize their audience by being paid to create content for their fans and smaller influencers are able to pay larger influencers to promote their content. Fans are able to engage with their favorite accounts (aka PearPros) and get them to interact with their own content. It’s a win/win for everyone involved! ### RK Environmental VR Warehouse Inspection Training What Saritasa Did:   Realistic 3D Environment Our team built a custom warehouse environment that scales approximately 22,500 square feet, spanning both inside and outside the facility. This large warehouse contains both custom elements designed and built by our internal 3D design team, alongside optimized assets. The graphics were optimized to create as realistic an experience as possible. Health & Safety Training The goal of the experience is for trainees to identify Corrections in the warehouse. Corrections are items and/or areas that violate either a food safety code or may contribute to pest problems and need to be corrected. For example, if a pallet with allergens is in a non-allergen isle, it is a health hazard that needs to be corrected by moving the pallet. Real-Time Score Keeping Once a trainee identifies a correction, they are given a multiple-choice question asking how to correct the hazard. They are then told whether their answer was correct, and have a visual tally of their correct and incorrect responses along with a timer. A voice-over explains the proper remediation strategy. The trainee’s goal is to identify as many Corrections and their remediations as they can within the time limit. Unity Development The entire platform was built on Unity by our expert team of 3D designers and developers for the Pico Neo headset. The Pico Neo headset provided the optimal balance between affordability, flexibility, and quality for the training experience. ### City of Los Angeles VR Truck Inspection The City of Los Angeles is responsible for the testing of truck drivers in order to qualify for many different job positions. These tests take a lot of time and resources including getting vehicles from the garage to a test site. The tests need to be scheduled for specific days at physical testing locations in order to test large groups all at once for efficiency. The virtual exam also allows for more efficient grading since it is captured on video for centralized scoring at any time. Our team worked with the City of LA to build a virtual reality(VR) experience that allows them to more easily test truck drivers on a range of different pre-trip vehicle inspection points. A virtual reality experience minimizes costs and resources associated with testing. With a VR headset, the tests could be conducted anywhere and do not need to be scheduled for only large groups of applicants. Saritasa worked with the City of LA to create a proof of concept of the pre-trip vehicle inspection to help prove how virtual reality can be used as an innovative and efficient assessment tool. ### Community Learning Center VR Training Experience Beyond Literacy provides education for careers in energy and utilities, including electrical and utility repair, meter systems operators, machining and vehicle repairs, and other skilled trades. While these opportunities can be great for adults looking for stable, high-paying work, it’s difficult to find the right path without hands-on experience. This is especially true in fields with phobia-inducing environments, such as dealing with heights or tight, dark spaces. Virtual reality provided the perfect solution, allowing students to try different job scenarios to ensure the career is a fit before going through training and certification. Saritasa ended up building two different experiences. In the first, the user climbs 30 feet up an electric utility pole to clear an obstruction. In the second experience, the user enters a dark, cramped sewer system to troubleshoot issues. ### Avadyne Medical Billing AR App Avadyne Health is a medical billing company that provides financial services to hospitals for patients. Their goal is to provide the best financial experience to a hospital’s patients as possible through an engaging, easy-to-use process in order to maximize satisfaction and loyalty. When ARKit came out, Avadyne had the idea to create a tool to go beyond the standard boring billing process and stand out as an innovative leader in their space. They wanted to create an interactive augmented reality experience that allowed consumers to view and understand their bills in a more engaging way. That’s where Saritasa came in. Saritasa worked with Avadyne Health to develop a Proof Of Concept for their new medical billing tool, doing research into ARKits capabilities and limitations in order to build an application that met their business needs and goals. We ended up developing an AR application that allows a user to view their bill with a Patient Concierge who walks across the paper and provides information about the bill. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_1000_2023_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_1000_2024_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/clutch_fall_champion_2025.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_software_developers_2025_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/global_award_fall_2025.svg) ### Industry Recognitions - Honoree of Inc Power Partners 2025 - [Article] 3D Modeling's Impact on MedTech - [Article] Top 4 Considerations for Vetting Devs - [PR] Saritasa Introduced VR Foundations - Honoree of Inc Power Partners Award 2023 - [PR] Saritasa Builds IoT Platform for Winegard - [PR] Saritasa Builds Space Booking Tool for Visix - [Podcast] Concrete to CEO and Business Mogul - [Article] 20 New & Rising UI And UX Design Trends - Honoree of Inc's 2022 Power Partners Awards - AWS Certified Solutions Architect - [Article] AR/VR in Manufacturing - [Article] How 3D Modeling is Transforming MedTech - [Article] 6 Tips for IoT Development - [Article] Top 4 Considerations for Vetting Devs - [Article] To Hire Or Outsource? - [Article] What is a Code Takeover? - [Article] Choosing Between AR and VR - #4 on Expertise's Top Mobile Developers in Irvine - [Article] VR Applications in Healthcare - [Article] 5 Pre-Launch Strategies for Success - [Podcast] The Power of Emerging Technologies - Top App Development Companies | MobileAppDaily - Top Mobile App Developers in Irvine | Expertise - #2 Best Software Companies In NYC | Inoxoft - #8 Leading iPad App Development | 10BestDesign - [Award] Web Excellence Award - [Article] Super Apps Will Takeover FinTech - #1 Top Software Developer | Supersourcing - #4 Best Custom Software Developer | FindBestWebDev - [Podcast] Will GenAI Replace Developers? ## Key Clients - Mitsubishi - Makita - ASCO Power Technologies - Winegard - Fenwal - BJ's Restaurants - The Cheesecake Factory - Form I-9 Compliance - Christie Digital - Markwins Beauty Brands - iHeartMedia - GemOne - Ocean Partners USA - Avadyne Health - Assure America - Core-Mark International - Meridian Rapid Defense Group - National EWP - Goldenwest Diamond Corporation - Georgia Southern University - V&H Performance - iWater, Inc - Hayward Industries - Backbone Mining Solutions LLC - MEI Rigging & Crating - National Signal - All City Management Services - RMA Group ## Packages ### Custom Software Development Packages At Saritasa we simplify complex operations, create meaningful user experiences, and deliver scalable, enduring business value through the design, development, and support of custom, commercial-grade software systems. Contact us for a consultation on your software needs! | Feature | Small ($60,000/total) | Medium ($100,000/total) | Large ($250,000/total) | |---------|---------|---------|---------| | Discovery & Consultation | ✓ | ✓ | ✓ | | Project Strategy and Roadmap | — | ✓ | ✓ | | UI/UX Wire-framing & Design | ✓ | ✓ | ✓ | | Scalable Software Architecture | — | ✓ | ✓ | | Development | ✓ | ✓ | ✓ | | Quality Assurance | ✓ | ✓ | ✓ | | DevOps | ✓ | ✓ | ✓ | | CI/CD | ✓ | ✓ | ✓ | | Maintenance & Support | ✓ | ✓ | ✓ | --- ### AR/VR Development Packages Virtual Reality changes the way people learn, communicate, and work through fully immersive, digital experiences. Our custom virtual reality experiences range depending on the complexity of the environment, level of interaction, variety of scenes, and more. Contact us for a custom quote on your project! | Feature | Small ($40,000/total) | Medium ($80,000/total) | Large ($120,000/total) | |---------|---------|---------|---------| | Brainstorming & Consultation | ✓ | ✓ | ✓ | | Story Boarding | ✓ | ✓ | ✓ | | 3D Design | Customization of PreExisting Assets | Custom 3D Design | Custom 3D Design | | Multi-User Support | — | — | ✓ | | Unity Development | ✓ | ✓ | ✓ | | Quality Assurance Testing | ✓ | ✓ | ✓ | | Interactions | Limited | Multi Step | Robust | | Environment Complexity | Basic Environment | Detailed Environments | Detailed Environments | | Analytics & Reporting | — | — | ✓ | --- ## About the Team ### Our Story The future of business is full of possibilities, but often clouded by uncertainty. Saritasa helps companies turn questions about technology into clarity, opportunity, and growth. Through thoughtful strategy, intentional design, and expert development, we build smarter, faster, simpler solutions. At Saritasa, we are Builders of Better. ### What Sets Us Apart - We believe in mutual success: We care about successful customers, fulfilled employees, and useful solutions. Everything we do is intended to find the right balance of outcomes for the common benefit of all. - We solve problems: We are a team of driven experts. We are passionately committed to wrestling with the most complex business problems and applying technology systematically to solve them. - We value partnerships over projects: We don’t take a transactional approach to our engagements. Rather, we foster personalized relationships built on trust and the perpetual delivery of benefits over time. ### Quick Facts - 98 Verified Clutch Clients - 20 years in business ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 101 - Overall Review Rating: 4.8 Last Updated: 2026-07-19T09:56:24Z ### Business Entity - Business Entity Name: Saritasa, LLC - Source: California Secretary of State - Jurisdiction of Formation: California - Date of Formation: May 19, 2005 - Status: Active - Last Updated: March 7, 2022 - ID: 200515310226 ### Credit Report Results - International Credit Risk Assessment: Low Risk - Source: Creditsafe - Last Updated: March 7, 2022 ## Locations (5) ### Newport Beach, CA (Headquarters) - 20411 Birch St., Suite 330 - Newport Beach, CA 92660 - United States - 21 - 30 employees - Phone: 8887165833 ### New York, NY - 222 Broadway, 19th Floor - New York, NY 10038 - United States - 6 - 9 employees - Phone: 8887165833 ### Chicago, IL - 448 N LaSalle Dr - Chicago, IL 60654 - United States - 2 - 5 employees - Phone: 8887165833 ### Manhattan Beach, CA - 1240 Rosecrans Ave - Manhattan Beach, CA 90266 - United States - 2 - 5 employees - Phone: 8887165833 ### Tampa, FL - 400 North Ashley Drive - Tampa, FL 33602 - United States - 2 - 5 employees ## Connections - Shane Kremser (City of Ashland) - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact Saritasa [Send a message](https://clutch.co/profile/saritasa) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/saritasa/) - [Facebook](http://www.facebook.com/SaritasaLLC) - [X](https://twitter.com/saritasallc?lang=en) - [Instagram](https://www.instagram.com/saritasallc/?hl=en)