Saritasa

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder and CEO of Before Inc, a C corporation based in Delaware, US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We wanted to develop a VR healthcare software system, for which we needed a VR developer. However, we didn’t have that skill set in-house, so we decided to look for a partner.

SOLUTION

What was the scope of their involvement?

Saritasa has developed our VR software prototype from scratch. I already had a vision for the system, so I first provided them with documentation detailing basic specifications and requirements for the VR experience and its expected outcomes.

After that, Saritasa took the lead in the project and designed and developed all the visual elements, the VR character, and the virtual rooms that the experience encapsulated. As for the technology stack, they’ve built this experience in Unity. Now, we’re in the prototype phase, so I expect to continue working with them to develop the full product.

What is the team composition?

I work with Aaron (VP of Immersive Technology), who oversees the development process overall, and Chris (Senior Project Manager), who oversees the development team.

How did you come to work with Saritasa?

I found them online. We initially were looking for freelancers but didn’t have any luck; fortunately, we found Saritasa.

How much have you invested with them?

We’ve spent around $50,000.

What is the status of this engagement?

I started working with Saritasa in May 2022, and our engagement is ongoing. Currently, Saritasa is completing a second phase of the project for me, which should be finished in the next couple of weeks. Moving forward, I plan to continue working with them for maintenance and further development.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I’m very happy with the work done by Saritasa so far. Their work is of very high quality, and we’ve gotten a positive response from others who have seen the VR experience.

How did Saritasa perform from a project management standpoint?

Compared to other VR developers, Saritasa works quickly and for a reasonable price. They’re very upfront in letting me know of ways to save money and informing me when certain solutions cost more, and they’ve stuck very closely to the budget. Additionally, they’ve met all their deadlines.

We’ve shared documents through Google Docs, but we don’t use any particular project management software. As for communication, I really like how responsive Saritasa has been. We have weekly meetings, which are very consistent, and they’re also very responsive to my emails in between meetings.

What did you find most impressive about them?

Saritasa responsiveness is better than other service providers I’ve worked with in the past. Moreover, their work has been phenomenal overall. 

Are there any areas they could improve?

Saritasa is within driving distance from us, but we’ve never met in person. Initially, I told them about it and followed up on that later, but it has never happened. Now, I know that meeting in person doesn’t really matter as much to establish a great collaboration. Still, it would have been great if we could have done so in the beginning so that we could feel more comfortable about working with them. For me, it is always better to make the first contact in person to establish a connection.

Do you have any advice for potential customers?

Have a clear vision of what you want and let them know your story.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Top Tier K9, a dog training center. We have a school that trains dog trainers from all over the world, and we also train pets, police canines, military-working dogs, service dogs for people with disabilities, and the world’s first COVID-19 detection dogs.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We wanted to develop the UI for a VR experience whereby an end user could learn to train a dog through a VR headset.

SOLUTION

What was the scope of their involvement?

I hired Saritasa to develop the VR program I needed and ensure that my vision could be deployed on a VR headset through the Metaverse. We’ve worked together to develop the entire product from scratch, which included creating VR dogs that could interact with a human, creating a catharsis for the human.

Saritasa has also implemented Top Tier K9’s command sequence and training methodology into the VR dogs. Thanks to this functionality, when a user performs a function with the hand controllers, the virtual dog will react the same way a dog would react in the real world. Therefore, the better the user gets at training, the better the dog behaves for the user.

Additionally, we’ve created a reward system we called bitecoins — alluding to bitcoins. The user gets a bitecoin every time they improve the dog’s behavior. Once users collect 15 bitecoins, they can redeem them for training sessions, dog boarding, and grooming for their real dogs.

We recently launched the product, and we’re waiting for Oculus to approve it so that it can be downloaded worldwide. Moving forward, Saritasa will be in charge of maintenance, consulting, and troubleshooting. Additionally, they interface with Meta and Oculus on our behalf to ensure that our product gets launched around the world.

What is the team composition?

We worked directly with a program manager and a project manager from Saritasa.

How did you come to work with Saritasa?

We read a Clutch review about them, so we reached out to them. We ultimately chose them because we liked the personality, attitude, and drive of their team; we really bonded.

How much have you invested with them?

We’ve spent around $150,000.

What is the status of this engagement?

We started working together in February 2022, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

The product developed by Saritasa will represent a 20% increase in our productivity. Thanks to it, we will reduce the time we spend with owners, allowing us to train more dogs and increase the amount of money we can earn by performing our business’ core tasks.

How did Saritasa perform from a project management standpoint?

Saritasa’s project management has been great; they’ve delivered on time, responded to my needs, and stayed on budget.

What did you find most impressive about them?

Overall, I’m very satisfied with Saritasa’s work; they’ve delivered beyond my expectations.

Are there any areas they could improve?

I wouldn’t improve anything they’ve done.

Do you have any advice for potential customers?

Be on time for the meetings; Saritasa is very serious about their work.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We needed help with mobile app development because one of our internal engineers backed out nonchalantly at a random time.

SOLUTION

What was the scope of their involvement?

Saritasa has been helping us with mobile app development; I gave their team a brief on our requirements on the platform so they could understand our needs, and they started producing it. We gave them a general framework so they could start from there, and they provided us with tweaks and recommendations based on their expertise.

The app is written for iOS and Android using Xcode, Flutter, Java, Kotlin, and Swift — we’re working on native languages so we can get rich features on the platform.

Currently, we’re doing UI changes, bug fixing, and beta testing.

What is the team composition?

We’ve been working with three members of their team, including a project manager, a lead software developer, and someone who takes care of our billing and general project overview. 

How did you come to work with Saritasa?

I found them through Clutch, and after talking to several options, we chose them based on their Clutch reviews and the fact that they had already done a similar project to what we wanted.

How much money have you invested in this partnership?

So far, we’ve spent around $90,000 with them.

What is the status of this engagement?

We started working together in March 2022, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Everybody on our team is happy with the app’s performance and what we’ve seen. We’ve also had initial input from users, who have given positive feedback on the platform’s look and performance.

How did Saritasa perform from a project management standpoint?

I’m very happy with their project management; they deliver everything promptly, and their team is very open with our timelines — I haven’t had any delays. Regarding tools and communication, we use FaceTime, email, and phone calls.

What did you find most impressive about them?

When they stepped into the project, they took us from having no hope to feeling very confident about the platform in under two weeks because of the time they spent trying to understand our needs and their reasonable pricing. Overall, their ability to expedite the project has been great.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

Do you have any advice for potential customers?

Knowing exactly what we wanted was very helpful in enabling them to take on the project.

BACKGROUND

Introduce your business and what you do there.

I’m the director of operations of a product handling company. We offer services mainly to the industrial space.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We needed help creating a VR training module. We were trying to reduce the training time of our workers.

SOLUTION

What was the scope of their involvement?

Saritasa helped us develop an AR/VR product for our training processes from scratch. The system replicated a loading rack, general purpose railcar, and industrial environment that gave users hands-on experience before going into the field.

To jumpstart the process, we created a checklist of a sequence of steps on how we wanted the workflow to go, which helped them get a big picture of what they would do. After that, we had initial discussions to share with them what we were trying to do and gave them some examples of our requirements. Consequently, we had a series of weekly meetings to check in and see their progress — they took all of our feedback to apply it to the product.

What is the team composition?

We worked with two members of their team, including Aaron (VP of Immersive Technology) and Danny (Project Manager).

How did you come to work with Saritasa?

A coworker found them; we chose them because they seemed very eager with the project, and their previous work related to training was impressive. In addition, their costs seem fair to us.

What is the status of this engagement?

We worked together from January–June 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Saritasa’s work, we could streamline our training processes — it enabled us to have a much higher volume of training sessions in an eight-hour day relative to on-site training, which is incredibly valuable to us and our industry.

The product is a real-life system that provides an interactive and detailed experience of rail cars and the general industrial space, which they successfully created thanks to their ability to quickly understand our industry and what we wanted to accomplish.

How did Saritasa perform from a project management standpoint?

Project management has a hands-on and involved process on Saritasa’s side. We constantly communicated via email, phone calls, and Microsoft Teams to sync up and provide feedback on their work.

What did you find most impressive about them?

They were excited to get on board with our project because it was something they hadn’t done before — they were the perfect partner for us. Their ability to creatively envision what we were trying to communicate and create a finished product that completely captured the essence of our vision was particularly impressive!

Are there any areas they could improve?

I don’t think there’s anything they can improve on — everything was great, and I wouldn’t change anything about their work.

Do you have any advice for potential customers?

I encourage potential customers to trust the folks at Saritasa with whatever project they need completed.  The Saritasa team will not stop until their customer is completely satisfied with the outcome and scope of the project. They really have been a top tier provider to us and we couldn't be happier with their work!

BACKGROUND

Introduce your business and what you do there.

I'm the director of Cloud Services and mobile app development at Winegard Company. We make satellite TV products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We decided to engage a third-party vendor to provide us with mobile app development and UI/UX design services.

SOLUTION

What was the scope of their involvement?

We initially hired Saritasa to help us with our UI/UX design initiatives. We’ve since added a couple of mobile app developers from Saritasa to our team to help us with our development projects.

They develop on iOS, Android, and the web, and they use Kotlin, Swift, and React JS for app development and InVision for UI/UX design.

What is the team composition?

We’ve worked with a graphic designer, a technical manager, a project manager, an iOS developer, an Android developer, and a React developer from Saritasa.

What is the status of this engagement?

We started working together in August 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The primary success metric is the time to market  — it's only taken us 10-11 months from proof of concept to market.

How did Saritasa perform from a project management standpoint?

Saritasa has performed well in terms of project management. We work in sprints, and they’re great at not biting off more than they can chew in one sprint, not going over budget, and establishing manageable expectations.

Aside from that, Saritasa follows all the modern DevOps practices. Generally, before we launch a product, we test it through three or four different stages. The Saritasa team follows best practices with Crashlytics and logging and is very thorough about checking and responding to events. Because of this, we have very limited exposure to bugs and crashes. 

We use Jira for task management, and we communicate through Zoom and Slack. They’re very communicative — we’re in constant contact with their developers and have weekly Zoom calls with the project management team.

What did you find most impressive about them?

I’m most impressed with Saritasa’s flexibility. We have our own engineering practices within our company, and they are really flexible about working with our mentality and adapting to and following our established processes.

We also appreciate how thorough and technically savvy they are.

Are there any areas they could improve?

I don’t have anything negative or constructive to say about Saritasa. We’ve worked really well together and have a very transparent relationship.

Do you have any advice for potential customers?

The more transparent and open you are with them, the easier and more efficient the whole process is going to be.

BACKGROUND

Introduce your business and what you do there.

I’ve been a member of the Childhelp Orange County Chapter since 1979, a volunteer fundraising arm of Childhelp serving abused children nationally. We operate a hotline number and various residential and healthcare facilities for children who need treatment. Additionally, we sponsor a program for adoptive parents. 

Our company also hosts an annual tournament called the Childhelp Rich Saul Memorial Golf Classic. For over 10 years, I’ve been the tournament’s co-chair and coordinator.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We decided that we needed a website to facilitate sending information to potential sponsors and donors, but no one from our team knew how to build one.

SOLUTION

What was the scope of their involvement?

Saritasa developed a website for us. It was a very collaborative process, during which we iterated on the designs and general layout of the site. Since then, they’ve been maintaining it on an ongoing basis. Over the years, they’ve implemented various functionalities like a form for golfers to fill in their information and a payment processing system so that donors can make secure payments online.

We have a very fluid website that needs a lot of updates, so Saritasa is also in charge of updating our donors, sponsors, and overall information as needed. For every change we need to make, we send the information to our contact point from Saritasa, and they implement the changes within 2–3 days. Before making the changes public, they send me a sample, I approve it, and they then make the changes. When they finish, they let me know.

What is the team composition?

We only work directly with one point of contact from Saritasa. Still, I’ve worked with various staff members as they’ve come and gone throughout the years. Additionally, we’ve talked with Nik (President, Founder & CEO).

How did you come to work with Saritasa?

One of our members recommended Nik because his company had helped them develop a website for an elementary school, so I contacted him. This person told me that they might give us a charitable discount, but they ultimately were willing to do the project free of charge.

How much have you invested with them?

Saritasa has provided us with their services free of charge since we started working together, so we’re very happy to promote them and acknowledge them through our golf program.

What is the status of this engagement?

We started working together around 200-, and our engagement is ongoing; we’ve been working together for 15 years.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Saritasa has created a wonderful website that perfectly captures what we want. They’ve been wonderfully willing to maintain and update it every year, and they do that impeccably.

About 15 years ago, when we launched the website, people were afraid of using it. It took us around a year to get everyone using it, explaining to them how easy it was to use it, make reservations, and fill out their golfer information. Now, everyone uses our site happily because they find it very useful.

How did Saritasa perform from a project management standpoint?

Saritasa’s feedback and follow-up are incredible because I always know how and when tasks will be completed; I’m completely pleased with their responsiveness to my needs. Every time a team member from Saritasa leaves the project, we tend to get worried about training a new resource. However, every new person who has joined has been able to pick up things where the last person left off.

Furthermore, they always respond to requests within 12 hours, and they complete tasks within 24–48 hours. We communicate via email.

What did you find most impressive about them?

Saritasa’s accuracy, efficiency, and follow-up are impressive.

Are there any areas they could improve?

I can’t think of anything Saritasa could improve on; we’re completely satisfied with their work.

Do you have any advice for potential customers?

Be clear in your communication because they’re very responsive.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at an online education company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We needed a website and an app where I could be able to upload my educational videos.

SOLUTION

What was the scope of their involvement?

Saritasa helped me design the platforms, format them properly, and link the mobile app and the website together. In terms of features, the app allows us to post long videos with high definition — they helped me transition from just a website to having a fully functional mobile app as well. Currently, they’re performing maintenance and support to get rid of bugs and ensure that our system is operating properly. 

What is the team composition?

We’ve only been working with two members of their team, which is great because they know my business, and I don’t have to explain everything all over again to different people.

How did you come to work with Saritasa?

I found them through a Google search, and I chose them based on their reviews, the different websites they’ve done in the past, and how comfortable I felt with them.

What is the status of this engagement?

We started working together in December 2017, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’re great at problem-solving and bug fixing; Saritasa is always on top of everything and manages things on the same day, and that’s my main metric in measuring their success.

How did Saritasa perform from a project management standpoint?

They’re doing things quickly in terms of meeting deadlines. Their team is also straightforward with communication; we had a situation where someone tried to hack our system, and Saritasa’s team was swift in solving it and providing a detailed report of what happened.

What did you find most impressive about them?

They work very closely with us, which is outstanding; I can reach out to them very easily, and they respond to me within the same hour. I have the confidence that I have a team behind me that is a click of a button away.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — I don’t have any complaints at all.

Do you have any advice for potential customers?

Concentrate on the mobile app first and bounce ideas off of them — they have excellent feedback.

BACKGROUND

Introduce your business and what you do there.

I’m the operations manager for a smart telematics solution company.

When we started working with Saritasa, I was the project manager, and I’m now the operations manager for the Asia-Pacific area. It’s a slightly different role, but I’m still heavily involved in the technical side.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

Our company used to be based in Australia, but we migrated our focus to the US and moved across. We had some full-time developers in-house, but it made more financial sense to use a third party to do the development work for us because we couldn’t move everybody across.

SOLUTION

What was the scope of their involvement?

Saritasa essentially provides us with staff augmentation. They offer the whole package of set up, development, maintenance, and upkeep  — they take care of the whole lot. For example, we hosted our server, and they helped set it up. We initially gave them all the technical specs we needed, and they executed them. Now, our server is up and running. 

What is the team composition?

I work closely with 2–3 people, including a senior developer and a project manager. However, I’ve been in contact with 5–6 other team members.

How did you come to work with Saritasa?

My boss found them. His wife knew someone at Saritasa, and they introduced us to them — essentially, it was word of mouth. They were based in California at the time, so they were local, and it worked out well.

How much have you invested in them?

We’ve easily spent $500,000.

What is the status of this engagement?

We started working with them in October 2017, and our engagement is ongoing. There is no end date in sight.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve done some code review of their actual work, and it’s been pretty tidy. Moreover, Saritasa’s team responds quickly. We haven’t set metrics to measure their performance, but they’ve delivered fast and good quality.

How did Saritasa perform from a project management standpoint?

Communication is excellent, and they’ve met deadlines. Overall, they stay true to their word.

All communication is via email. We haven’t used any specific project management tools, and it has worked fine for us.

What did you find most impressive about them?

Their skill set is extraordinarily broad, which is excellent. We started off doing a particular project, but now we’ve had different requirements along the way. They’ve done Android development and helped us out with some hardware stuff.

Are there any areas they could improve?

We’ve been happy with Saritasa so far. The most considerable improvement would be the pricing. They do charge a premium price compared to competitors but considering that we can keep it all in one place, it’s worth it. 

Do you have any advice for potential customers?

Be very clear with your requirements. If you’re clear, they’ll execute flawlessly.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and founder of an IoT company. We make smart home consumer electronics like locks, video cameras, and thermostats.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We wanted to develop a mobile application for our smart lock.

SOLUTION

What was the scope of their involvement?

To date, Saritasa’s team has designed a clickable prototype that allows us to transition from one page to the next. Our next step is to connect to our smart lock and make the app compatible via Bluetooth and WiFi.

The project isn’t complete, as Saritasa has only designed the application, but we’re waiting on funding to engage with them for the actual development.

What is the team composition?

I’ve worked with three people so far: a sales rep, a project manager, and a frontend designer.

How did you come to work with Saritasa?

After looking on Clutch and Google for IoT mobile app development companies, I found Saritasa. They specialize in IoT, and I really enjoyed several videos the founder made explaining IoT development.

How much have you invested with them?

We’ve spent around $15,000 so far, and the total project will be around $100,000–$150,000.

What is the status of this engagement?

We’ve been working together since June 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

I don’t have a technical background so I’m not familiar with software development terms and processes, but Saritasa makes it very easy to understand the project in laymen’s terms. They are responsive in answering my questions, which is very helpful.

There are no disappointments with results. I gave them my idea to start off, and they’ve done exactly what I asked.  

How did Saritasa perform from a project management standpoint?

They finished the design ahead of schedule and are good at setting out what the process will look like.

What did you find most impressive about them?

I haven’t had the opportunity to work with other providers, but Saritasa’s professionalism and industry knowledge stand out.

Are there any areas they could improve?

No, there aren’t any so far.

Do you have any advice for potential customers?

Work with their technical side and their CTO to make the process better and easier for you. I spoke with them once to see what we could accomplish or not, and it set the ground terms for the project.  

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a private equity investment firm that specializes in real estate. We purchase residential properties.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Saritasa?

We hired Saritasa to build out our software platform.

SOLUTION

What was the scope of their involvement?

When we purchase a home, the process usually begins with us making an offer. We go from the project management remodel phase to the closing of escrow before putting the property back on the market. After that, we put the home in escrow again and go through the closing process once more when we’ve sold it. 

For this, Saritasa is developing a piece of technology that could house a very robust project management workflow, databases, and client communication portals. Their team is also incorporating a KPI suite where we could monitor and measure our lead and lag. This could allow us to pivot quickly and ensure that we’re staying on track with our financial objectives. 

While this big project is in development, Saritasa has created a beta site that we could go to market with. We’re now running two projects and testing a few things on it. 

What is the team composition?

I’ve interfaced with Stan (Client Engagement Manager) during the initial stages. Once we began building out the software, I’ve become more in touch with Chris (Project Manager) and Sang (UI/UX Designer). They also have overseas programmers, but Chris is the one who deals with them directly. 

How did you come to work with Saritasa?

I did some research on Google and vetted out three different software technology companies. I ultimately chose Saritasa because I was a big fan of Stan; I found him to be a great person who’s very informative and very responsive. 

What is the status of this engagement?

We began working together last March 2021, and the project is still ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We don’t have any metrics at the moment since we have yet to launch the software platform. However, we’ve been able to pivot a little bit because of Saritasa’s beta site. It has been extremely helpful; through this data model, we’ve been able to purchase a couple of homes, and we’ve actually gotten revenue more quickly than we’d anticipated. 

How did Saritasa perform from a project management standpoint?

Saritasa has been fantastic. Their entire team has understood and taken ownership of the project, providing good feedback and input to continuously improve the platform rather than just sitting back and doing what they’re told. They’ve been very forthcoming and Chris, in particular, has been very responsive and has constantly kept me up to date.

They’ve given me access to InVision where I can visualize the product that they’re developing and see what tasks are being done. 

What did you find most impressive about them?

I can’t compare them to other providers as they’re the first external tech firm that I’ve worked with. I can say, however, that they’re really good at keeping me posted on what’s going on. They’re very responsive.

Besides that, their communication and ability to realize my vision are also on point. It’s really cool how they can take something that’s written on a business plan and turn it into a functioning piece of technology.  

Are there any areas they could improve?

No, there isn’t any improvement that I can recommend. 

Do you have any advice for potential customers?

Make sure to prepare a very good outline of what you’re looking to develop and invest time in those initial conversations with Saritasa. The more information you can give them, the better the end result is going to be and the quicker it will be done. It would also be good to have someone who understands how to build workflow systems and technology. That way, there is someone on your side who speaks Saritasa’s language.