SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Please describe your company and position.

I am the Administrator of J.H.B. Sardar Primary English School

Describe what your company does in a single sentence.

JHB Sardar Primary English School is one of the foremost, renowned English Medium Co-ed schools of Surat established in 1964. It educates nearly 1900 students through latest technology & methodology following Gujarat State Board Norms. Since the Digital India Program launch, we also has embraced the digital technology in order to modernize their campus and boost the teaching-learning experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• As our education institute wanted to embrace digital technologies, so we started with a cashless mode for fees collection, for this we hired Sapphire software solution.

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Clutch Site

Why did you select Sapphire Software Solutions over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Company values aligned

What was the size of Sapphire Software Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapphire created software for us that gave us access to a proper and smart fee management software has the quality to generate such reports without errors and provide all the essential sets of data to the schools at all crucial points of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We now have access to various types of fee reports include pending fee reports, fee analysis reports, graphical reports, and many more of such options.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In order to ensure optimal results, our team and theirs discussed any issues with the project managers after they had been explained the requirements.. Yes everything was delivered on time as per the milestones decided with proper testing. Also The lead and Project Manager used to give us prompt response in case of any queries that we came across to.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sapphire's staff members possess current knowledge because of the company's dedication to its products.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

We had a very positive experience working with Sapphire Software Solutions.

BACKGROUND

Please describe your company and your position there.

I serve as cashier in Maharaja Agrasen Public school

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted a tool that would replicate the classroom experience, but also had an interactive quality that would keep students' attention.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted a tool that would replicate the classroom experience, but also had an interactive quality that would keep students' attention.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They work with our technology department as well as with our content creators and digital team. They handled all development for software, as well as some design responsibilities. We had an organic process, describing in lay terms what the original software was intended to do, what its workflows are. Teachers evaluate the students’ work in collaboration with students. The teacher records how the student responds.

How many people from the vendor's team worked with you, and what were their positions?

We were on the verge of building our product along with a project manager, 3 developers, and a QA engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are pleased with the final appearance of our mobile app and software and we are very pleased with the final outcome.

Describe their project management style, including communication tools and timeliness.

We generally interacted via email and phone conversations, although one of their engineers came to see us to talk about implementation and major deliveries.

What did you find most impressive or unique about this company?

Their ability to understand what we wanted to accomplish stood out to us. They have quick, excellent development skills and provided regular progress reviews.

Are there any areas for improvement or something they could have done differently?

Sapphire Software Solutions performed admirably on every level. Their job has left us quite happy.

BACKGROUND

Please describe your company and your position there.

I'm the director of Bhavani School - Centre for Learning which is a progressive, contemporary. and independent school, which aims to deliver an exceptional education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire to design and build a highly sophisticated and technology driven Android app to compete with some of the Flagship Smartphone Manufacturers such as Apple and Samsung. have a tour of the app at https://play.google.com/store/apps/details?id=com.vidyalaya.bhavanischo…

SOLUTION

How did you select this vendor and what were the deciding factors?

Through the numerous Google searches and after reading dozens of reviews we reached out to Sapphire Software Solutions. We called the Sales Head . We spoke for at least an hour and our team was immediately convinced that we had made the right call. We were convinced that they had an understanding of what our product was all about, the user audience we were looking to target, and had the resources to meet the objective and goal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They built our Android mobile app from scratch. Sapphire built an app for Android because my target market’s school students who mostly have Android devices. They created wireframes that I approved and then built the platform, which included an admin panel. They also built a web app for managing the various school operations.

How many resources from the vendor's team worked with you, and what were their positions?

As part of our approach, we provided the project manager with a description of our concept. We worked with developers and designers to make sure the project was live, as well as to tweak a few design details.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In order for Sapphire to complete the project on schedule, its professionals worked day and night. The software is currently in operation as planned.

Describe their project management style, including communication tools and timeliness.

In addition to meeting regularly online to ensure the project ran smoothly, we communicated by e-mail and phone

What did you find most impressive or unique about this company?

The work they produced was excellent. Their diligence in meeting our expectations was commendable.

Are there any areas for improvement or something they could have done differently?

As a result of our interaction with Sapphire, we look forward to collaborating with them in the future on other projects too.

BACKGROUND

Please describe your company and your position there.

I Lead the IT admin team at this institution. We need to build our product that is a secure platform for teachers, management team to store as well as access all the students related information on the go.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We already had a web app, and were looking to develop a mobile app.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wasnt part of the hiring process, this was our management's decision, ultimately which i am very happy with. I came in picture once Sapphire was onboarded.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed an Android app that mirrored our web app for the students for Checking their Results, Fee Details as well as the Attendance Data. The Staff and students can simply login to the app at ease of their fingertips, get alert as well as notifications for results, reminders for fees payment and their attendance.

How many resources from the vendor's team worked with you, and what were their positions?

After first coordinating our objectives with Sapphire's business team, we were able to achieve the desired outcome with the aid of programmers and the team leader.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Mobile app has so many downloads, with rating of 5 the impact on sign ups with the platfrom has been revolutionary.

Describe their project management style, including communication tools and timeliness.

We're still working with the Android developer who comes to all of our meeting. They're great at communicating and meeting deadlines

What did you find most impressive or unique about this company?

After providing the confirmation for the Mobile Application functionality and built application by Sapphire Software Solutions, the functionality is also fantastic, with quick responses and top-notch services.

Are there any areas for improvement or something they could have done differently?

Expecting a little flexibility with the changes that are proposed. Rest evrything is great with them.

BACKGROUND

Please describe your company and your position there.

I serve as Administrator in BAPS SWAMINARAYAN VIDYAMANDIR,Surat and we needed a Next Generation app for Digital Academics to revolutionize the school’s academics and management system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We appraoched Sapphire for app that gives boosted productivity to educators for their complete academic requirements and features below points:

Manage daily activities completely digitally.

Set academic targets and achieve them successfully with correct planning.

Get detailed analytics about student performance, attendance, teacher performance, assignments, syllabus coverage as well as fees pending and collected.

SOLUTION

How did you select this vendor and what were the deciding factors?

Having seen good reviews about Sapphire on Google, I contacted them about mobile app development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, we provided documentation on the software that we needed to deliver. They understood what we wanted and gave us feedback and ideas on developing it into an app. We’re currently working on the application development with them. They’ve done wireframes based on the descriptions and drawings we gave them, and they ask for my approval every step of the way.

How many resources from the vendor's team worked with you, and what were their positions?

Between 5–9 people are working on this project, including a few developers, business analysts, and managers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The quality of their work is good. We’re happy with the progress and how they’ve treated us so far.

Describe their project management style, including communication tools and timeliness.

If we have change requests, timelines might get pushed back a little, but the team is good at meeting deadlines. We communicate over email and calls.

What did you find most impressive or unique about this company?

They follow up a lot. Just make sure they know the direction you want to take with your product. They can achieve anything based on that.

Are there any areas for improvement or something they could have done differently?

No, none at the moment.

BACKGROUND

Please describe your company and your position there.

I am the IT Executive for this organization. We have develop a product that is a secure platform.Admission Portal Development is to store and access all student-related data when travelling.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions?

The best legacy carrier in the educational industry is admissions. They stand in the public eye as a representative of your beliefs and ideals.

SOLUTION

How did you select this vendor and what were the deciding factors?

I trusted the advice of my colleagues working in a related field who had positive experiences working with them. They had clarification of the scope after a few first calls and required understanding, and we closed this deal.

Describe the project in detail and walk through their service package.

The software offers a focused and dedicated platform for inserting, editing, maintaining, and analysing new admission data. With flexibility and scalability qualities, it provides a strong communication channel to establish a smooth line of communication with the institute and students.

Following the call to gather requirements, they demonstrated a clickable prototype and described the flow once we got the go-ahead to begin development and unit testing. The software has made it simple to create groups and communities, send event notifications automatically, invite people via access links, and create social media activity barriers.

How many resources from the vendor's team worked with you, and what were their positions?

After first matching our objectives with Sapphire's business team, we were able to achieve the desired outcome with the aid of software programmers and the team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Through an admission platform, we can manage social media, coordinate funds, and send out bulk mail thanks to organized data and features. This speeds up a prospective student's path to enrollment. It shortens and streamlines the lengthy and multi-stage admissions procedure, which is otherwise quite complex.

How effective was the workflow between your team and theirs?

We only assessed if the tested modules were appropriate and usable by our users, as well as whether they provided the performance we had anticipated given their ease of use and friendliness. Their independence and ability to complete the other chores well on their own were commendable.

What did you find most impressive or unique about this company?

They are excellent technical people. Their delivery manager is constantly encouraging and incredibly sympathetic.

Are there any areas for improvement or something they could have done differently?

After the initial conversation, the plan for applicant registration and assessment declaration was properly outlined and presented. Even after the job was over, they continued the upkeep. They also used to give prompt responses to queries and ideas.

BACKGROUND

Please describe your company and your position there.

I am a Systems Landscape and Solutions Architect at Supernova Consulting LTD, a SAP Gold partner that offers consulting and technology implementation services for businesses globally.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire for Development of Nintex forms and workflows. It had to have a Rich looking UI automated system. Team Sapphire helped us with the Solutions based on their expertise based on our requirement.

SOLUTION

How did you select this vendor and what were the deciding factors?

The sales representative reached out to us responding to a requirement we posted on a bidding platform. We had a meeting where we discussed their expertise, case studies shared by them. Based on their SharePoint Solution Architect’s experience, and delivering solution ability shown in the interview impressed us, and we made our decision for proceeding with them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A Task based assignment was allocated on a weekly basis via Microsoft Teams, on completion of which next list was provided that involved Nintex forms and workflows development. They helped us build out improvements based on requirements that we laid out for them. Technical communication happened directly with the solution architect. Technology used Nintex and SharePoint online.

How many people from the vendor's team worked with you, and what were their positions?

We initially communicated with the Sales representative, once we commenced with the project, we were constantly in communication with The SharePoint Solutions Architect, and the sales representative jumped in as and when required.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

With help of Sapphire, we have developed a system that has automated our workflows. The quality of the product has been commendable. we are quite pleased with it.

Describe their project management style, including communication tools and timeliness.

I don’t believe they ever missed a deadline. We communicated primarily over. They always helped us to stay on top of everything that was going on, which we really appreciated.

What did you find most impressive or unique about this company?

The communication has been very prompt. They were always willing to make sure that we were satisfied with the final product, which was outstanding.

Are there any areas for improvement or something they could have done differently?

It would be hard for me to pinpoint anything specific that I think they could be doing differently.

BACKGROUND

Please describe your company and your position there.

I am serving as ERP Incharge in Utopia School,Thaltej. And the school has been established in the year 1998, Utopia School in Thaltej, Ahmedabad is a top player in the category English Medium School and Gujarati Medium School in the Ahmedabad.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions?

Our Organization has hired Sapphire Software Solution for Multiple Organization Access approval only. Previously for accesing multiple organization they need to do multiple login rather than single login. So now they can access it from one login only.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were seeking for a company with expertise in the educational sector. I talked with many of the companies that had outstanding online evaluations. I gave them some of the work since I was so amazed with how precisely they came up with a solution that met our needs and how reasonably they priced their proposal. They had a certain amount of work to complete for us. And because of this, we decided to continue using them as our support engineers for any upcoming and continuing activities.

Describe the project in detail and walk through the stages of the project.

All organisation access is included in the scope, and it has been digitalized. We also ask that they manage data easily and communicate with the administration of the school in order to lessen the workload there and complete things more quickly. We need something that is affordable and that the school can utilise to generate all the necessary reports. Due to the lack of accountability, the school does not need additional resources for administrative tasks. Software-controlled data is reliable and secure over time. Updating and uploading new data is made incredibly simple by the software. Since management has constant access to employee data from anywhere, it can make wiser decisions.

How many resources from the vendor's team worked with you, and what were their positions?

Sapphire's business consulting firm contacted us after we called them. Their project manager, engineers, and designers joined forces with us after a brief presentation in order to guarantee a flawless implementation of the project. Sapphire met all of our expectations and didn't seem to mind the deadlines.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The software's ability to be developed quickly has allowed it to increase productivity, decrease the amount of time spent keeping records, increase the accuracy of metadata, and encourage instructor cooperation outside of the school. Such school management software is quite efficient.

How effective was the workflow between your team and theirs?

As time passed, the staff got to know me, and we were able to interact directly over calls, emails, and meetings.

What did you find most impressive or unique about this company?

Clearly and efficiently communicate with one another. The agency's procedures are made transparent to clients and are disclosed to them.

Are there any areas for improvement or something they could have done differently?

Sapphire has already been proposed, therefore all that is left for them to do is continue their excellent work.

BACKGROUND

Please describe your company and your position there.

I run a blog and youtube channel in the gardening space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

I has Sapphire Solutions build a unique garden planning tool to allow customers to plan their garden with a few simple steps.

SOLUTION

How did you select this vendor and what were the deciding factors?

I selected this vendor after the business analyst at their company took interest in my idea and offered ideas and suggestions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Reviewing my requirements, building wireframes, integrating with several third party API's and well as implementing unique logic. Application was built on .net.

How many people from the vendor's team worked with you, and what were their positions?

I mostly worked directly with the lead business analyst who worked with the tech leads. I also work directly with a tech lead on some occasions explain ideas.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The product was launched and I now have happy customers. They team worked with me post launch to resolve any issues and I have been working with them since to apply new features and enhance the product.

Describe their project management style, including communication tools and timeliness.

Zoom and Email. We broken the work down into milestones with target dates.

What did you find most impressive or unique about this company?

The team is very responsive to any issues, they take the time to understand the requirements and offer helpful suggestions. The team is very professional and friendly.

Are there any areas for improvement or something they could have done differently?

The team did a fantastic job.

BACKGROUND

Please describe your company and your position there.

I serve as Principal in Vapi Public School and As a teacher, it's important to keep up with the times and meet the needs of today's generation. This means letting go of the traditional chalk and talk method of learning and embracing a new alternative. Today's generation is used to fast-speed and constant stimulation, so a boring lecture is not going to cut it.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

Seeking the help of technology we reached out Sapphire Software Solutions to refine our school management with advanced Solution. A complete package that includes different modules for accomplishing core functionalities in modern ways.

SOLUTION

How did you select this vendor and what were the deciding factors?

As a result of one of my friends' referrals, we decided to approach Sapphire, and their knowledge and understanding of our expectations helped us get a successful deal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Apart from the basic features that we required to run the school management seamlessly with all the paperwork handled by the digitalized processes, security was one of our main concerns. We have a cloud-based security feature that will tighten the security and ensure data backup and recovery when needed

How many resources from the vendor's team worked with you, and what were their positions?

In our approach to Sapphire, we gave the project manager a brief description of our concept. Getting the project live was assisted by developers, along with a few design tweaks performed by designers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sapphire's professionals worked day and night to complete the project on schedule, and then we got our hands on interactive mobile application.

Describe their project management style, including communication tools and timeliness.

Because Sapphire is situated in neighboring city to ours, we were capable of meeting on a regular intervals to maintain that the project operated well. But we mostly communicated via mails and calls.

What did you find most impressive or unique about this company?

Besides producing excellent work, they worked diligently to complete our deadline-driven work with excellence as well.

Are there any areas for improvement or something they could have done differently?

Having engaged with Sapphire was a lot of fun and we look forward to collaborating with them in the future.