SAPPHIRE SOFTWARE SOLUTIONS

BACKGROUND

Introduce your business and what you do there.

I am the chief medical officer for Orient Cement Limited. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapphire Software Solutions?

We have units in separate locations and wanted to ensure we documented everything for our patients properly with a paperless solution. 

SOLUTION

What was the scope of their involvement?

We’ve provided them with all of our documentation regarding maintenance, management, and monthly reporting. Sapphire Software Solutions is providing us with a paperless software solution for documentation. 

What is the team composition?

We work with a primary contact, and an IT team works behind the scenes. 

How did you come to work with Sapphire Software Solutions?

I don’t know the answer to that question. 

What is the status of this engagement?

We started working together in May 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We enjoy working with the team from Sapphire Software Solutions. 

How did Sapphire Software Solutions perform from a project management standpoint?

The team is responsive; we work with them virtually and in person. Everything is delivered on time, and Sapphire Software Solutions stays within budget. 

What did you find most impressive about them?

They are cooperative and patient. 

Are there any areas they could improve?

We are completely satisfied with their services. 

Do you have any advice for potential customers?

We’d advise anyone to work with Sapphire Software Solutions. 

BACKGROUND

Please describe your company and position.

I am the Chartered Accountant of Ashish H T & Associates

Describe what your company does in a single sentence.

Our main work is of Chartered Accounting for the Companies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• We engaged Sapphire Software Solutions to build a website that would enhance our professional image, keep pace with the rapidly changing digital landscape, and accomplish specific objectives such as presenting information about our company and services to potential clients, and enabling online communication with them.

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Clutch Site
• Other

Why did you select Sapphire Software Solutions over others?

• Pricing fits our budget
• Referred to me
• Company values aligned

How many teammates from Sapphire Software Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A project lead, along with a team of developers and designers, exerted considerable effort to bring our website to life. They not only met the deadlines, but also scheduled periodic meetings to discuss the crucial aspects of the final website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Demonstrating a distinctive blend of skills and knowledge, they exhibited exceptional clarity and transparency in their communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All in all, our experience with the services provider was excellent and highly positive.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting

What did you find most impressive or unique about this company?

Demonstrating a distinctive blend of skills and knowledge, they exhibited exceptional clarity and transparency in their communication.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

No improvement needed.

BACKGROUND

Please describe your company and position.

I am the Admin of Zain School Padra

Describe what your company does in a single sentence.

Data management software that is designed for students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• We needed software that would allow us to quickly and easily handle student information, fees, and assessment records online.

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Referral

Why did you select Sapphire Software Solutions over others?

• High ratings
• Pricing fits our budget
• Company values aligned

What was the size of Sapphire Software Solutions’ team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapphire provided us with a fantastic piece of software that let us control modules that significantly aided in the operation of the student and teacher data. Among the major achievements were the management of student data and the capability to produce several certifications for students, including Order to earn more revenue, departure, and first trial.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We are quite pleased with the outcomes because Sapphire did a superb job of outlining each of our requirements and merging them into one exceptional piece of software.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

With rare in-person meetings for software development, email and phone conversations served as the main sources of communication.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Workers at Sapphire are dedicated to their jobs and demonstrate cutting-edge talent via their dedication to the product.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

Overall, we had a tremendous and overwhelmingly good experience with the services provided.

BACKGROUND

Please describe your company and position.

I am the Teacher of S H Kharawala Primary School, Ahmedabad

Describe what your company does in a single sentence.

At our organization S H Kharawala Primary School we believe that learning is not limited to classrooms only. With the invention of technology, traditional classrooms are converted into virtual classrooms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• We were interested in a virtual classroom software that will remove these flaws and will open doors to a new way of learning.

SOLUTION

How did you find Sapphire Software Solutions?

Online Search

Why did you select Sapphire Software Solutions over others?

• High ratings
• Close to my geographic location
• Good value for cost
• Company values aligned

What was the size of Sapphire Software Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

It was a fear that when students are introduced to virtual classes, how effectively they will get engaged in the classrooms as there is no physical presence of teachers. But this is eliminated as students are more likely to get engaged in this new form of learning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Students can get instant feedback or result immediately after answer sheet submission using online learning module.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were blown away by Sapphire's flawless delivery of software that met all our expectations.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Since Sapphire has delivered excellent customer service and product development, we have remained loyal to them.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

None for now

BACKGROUND

Please describe your company and position.

I am the Administrator of J.H.B. Sardar Primary English School

Describe what your company does in a single sentence.

JHB Sardar Primary English School is one of the foremost, renowned English Medium Co-ed schools of Surat established in 1964. It educates nearly 1900 students through latest technology & methodology following Gujarat State Board Norms. Since the Digital India Program launch, we also has embraced the digital technology in order to modernize their campus and boost the teaching-learning experience.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sapphire Software Solutions to accomplish?

• As our education institute wanted to embrace digital technologies, so we started with a cashless mode for fees collection, for this we hired Sapphire software solution.

SOLUTION

How did you find Sapphire Software Solutions?

• Online Search
• Clutch Site

Why did you select Sapphire Software Solutions over others?

• High ratings
• Pricing first our budget
• Good value for cost
• Company values aligned

What was the size of Sapphire Software Solutions’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sapphire created software for us that gave us access to a proper and smart fee management software has the quality to generate such reports without errors and provide all the essential sets of data to the schools at all crucial points of time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We now have access to various types of fee reports include pending fee reports, fee analysis reports, graphical reports, and many more of such options.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In order to ensure optimal results, our team and theirs discussed any issues with the project managers after they had been explained the requirements.. Yes everything was delivered on time as per the milestones decided with proper testing. Also The lead and Project Manager used to give us prompt response in case of any queries that we came across to.

What was your primary form of communication with Sapphire Software Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Sapphire's staff members possess current knowledge because of the company's dedication to its products.

Are there any areas for improvement or something Sapphire Software Solutions could have done differently?

We had a very positive experience working with Sapphire Software Solutions.

BACKGROUND

Please describe your company and your position there.

I serve as cashier in Maharaja Agrasen Public school

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We wanted a tool that would replicate the classroom experience, but also had an interactive quality that would keep students' attention.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted a tool that would replicate the classroom experience, but also had an interactive quality that would keep students' attention.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They work with our technology department as well as with our content creators and digital team. They handled all development for software, as well as some design responsibilities. We had an organic process, describing in lay terms what the original software was intended to do, what its workflows are. Teachers evaluate the students’ work in collaboration with students. The teacher records how the student responds.

How many people from the vendor's team worked with you, and what were their positions?

We were on the verge of building our product along with a project manager, 3 developers, and a QA engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are pleased with the final appearance of our mobile app and software and we are very pleased with the final outcome.

Describe their project management style, including communication tools and timeliness.

We generally interacted via email and phone conversations, although one of their engineers came to see us to talk about implementation and major deliveries.

What did you find most impressive or unique about this company?

Their ability to understand what we wanted to accomplish stood out to us. They have quick, excellent development skills and provided regular progress reviews.

Are there any areas for improvement or something they could have done differently?

Sapphire Software Solutions performed admirably on every level. Their job has left us quite happy.

BACKGROUND

Please describe your company and your position there.

I'm the director of Bhavani School - Centre for Learning which is a progressive, contemporary. and independent school, which aims to deliver an exceptional education.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We hired Sapphire to design and build a highly sophisticated and technology driven Android app to compete with some of the Flagship Smartphone Manufacturers such as Apple and Samsung. have a tour of the app at https://play.google.com/store/apps/details?id=com.vidyalaya.bhavanischo…

SOLUTION

How did you select this vendor and what were the deciding factors?

Through the numerous Google searches and after reading dozens of reviews we reached out to Sapphire Software Solutions. We called the Sales Head . We spoke for at least an hour and our team was immediately convinced that we had made the right call. We were convinced that they had an understanding of what our product was all about, the user audience we were looking to target, and had the resources to meet the objective and goal.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They built our Android mobile app from scratch. Sapphire built an app for Android because my target market’s school students who mostly have Android devices. They created wireframes that I approved and then built the platform, which included an admin panel. They also built a web app for managing the various school operations.

How many resources from the vendor's team worked with you, and what were their positions?

As part of our approach, we provided the project manager with a description of our concept. We worked with developers and designers to make sure the project was live, as well as to tweak a few design details.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

In order for Sapphire to complete the project on schedule, its professionals worked day and night. The software is currently in operation as planned.

Describe their project management style, including communication tools and timeliness.

In addition to meeting regularly online to ensure the project ran smoothly, we communicated by e-mail and phone

What did you find most impressive or unique about this company?

The work they produced was excellent. Their diligence in meeting our expectations was commendable.

Are there any areas for improvement or something they could have done differently?

As a result of our interaction with Sapphire, we look forward to collaborating with them in the future on other projects too.

BACKGROUND

Please describe your company and your position there.

I Lead the IT admin team at this institution. We need to build our product that is a secure platform for teachers, management team to store as well as access all the students related information on the go.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We already had a web app, and were looking to develop a mobile app.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wasnt part of the hiring process, this was our management's decision, ultimately which i am very happy with. I came in picture once Sapphire was onboarded.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They developed an Android app that mirrored our web app for the students for Checking their Results, Fee Details as well as the Attendance Data. The Staff and students can simply login to the app at ease of their fingertips, get alert as well as notifications for results, reminders for fees payment and their attendance.

How many resources from the vendor's team worked with you, and what were their positions?

After first coordinating our objectives with Sapphire's business team, we were able to achieve the desired outcome with the aid of programmers and the team leader.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The Mobile app has so many downloads, with rating of 5 the impact on sign ups with the platfrom has been revolutionary.

Describe their project management style, including communication tools and timeliness.

We're still working with the Android developer who comes to all of our meeting. They're great at communicating and meeting deadlines

What did you find most impressive or unique about this company?

After providing the confirmation for the Mobile Application functionality and built application by Sapphire Software Solutions, the functionality is also fantastic, with quick responses and top-notch services.

Are there any areas for improvement or something they could have done differently?

Expecting a little flexibility with the changes that are proposed. Rest evrything is great with them.

BACKGROUND

Please describe your company and your position there.

I serve as Administrator in BAPS SWAMINARAYAN VIDYAMANDIR,Surat and we needed a Next Generation app for Digital Academics to revolutionize the school’s academics and management system.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions, and what were your goals?

We appraoched Sapphire for app that gives boosted productivity to educators for their complete academic requirements and features below points:

Manage daily activities completely digitally.

Set academic targets and achieve them successfully with correct planning.

Get detailed analytics about student performance, attendance, teacher performance, assignments, syllabus coverage as well as fees pending and collected.

SOLUTION

How did you select this vendor and what were the deciding factors?

Having seen good reviews about Sapphire on Google, I contacted them about mobile app development.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Initially, we provided documentation on the software that we needed to deliver. They understood what we wanted and gave us feedback and ideas on developing it into an app. We’re currently working on the application development with them. They’ve done wireframes based on the descriptions and drawings we gave them, and they ask for my approval every step of the way.

How many resources from the vendor's team worked with you, and what were their positions?

Between 5–9 people are working on this project, including a few developers, business analysts, and managers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The quality of their work is good. We’re happy with the progress and how they’ve treated us so far.

Describe their project management style, including communication tools and timeliness.

If we have change requests, timelines might get pushed back a little, but the team is good at meeting deadlines. We communicate over email and calls.

What did you find most impressive or unique about this company?

They follow up a lot. Just make sure they know the direction you want to take with your product. They can achieve anything based on that.

Are there any areas for improvement or something they could have done differently?

No, none at the moment.

BACKGROUND

Please describe your company and your position there.

I am the IT Executive for this organization. We have develop a product that is a secure platform.Admission Portal Development is to store and access all student-related data when travelling.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapphire Software Solutions?

The best legacy carrier in the educational industry is admissions. They stand in the public eye as a representative of your beliefs and ideals.

SOLUTION

How did you select this vendor and what were the deciding factors?

I trusted the advice of my colleagues working in a related field who had positive experiences working with them. They had clarification of the scope after a few first calls and required understanding, and we closed this deal.

Describe the project in detail and walk through their service package.

The software offers a focused and dedicated platform for inserting, editing, maintaining, and analysing new admission data. With flexibility and scalability qualities, it provides a strong communication channel to establish a smooth line of communication with the institute and students.

Following the call to gather requirements, they demonstrated a clickable prototype and described the flow once we got the go-ahead to begin development and unit testing. The software has made it simple to create groups and communities, send event notifications automatically, invite people via access links, and create social media activity barriers.

How many resources from the vendor's team worked with you, and what were their positions?

After first matching our objectives with Sapphire's business team, we were able to achieve the desired outcome with the aid of software programmers and the team leader.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Through an admission platform, we can manage social media, coordinate funds, and send out bulk mail thanks to organized data and features. This speeds up a prospective student's path to enrollment. It shortens and streamlines the lengthy and multi-stage admissions procedure, which is otherwise quite complex.

How effective was the workflow between your team and theirs?

We only assessed if the tested modules were appropriate and usable by our users, as well as whether they provided the performance we had anticipated given their ease of use and friendliness. Their independence and ability to complete the other chores well on their own were commendable.

What did you find most impressive or unique about this company?

They are excellent technical people. Their delivery manager is constantly encouraging and incredibly sympathetic.

Are there any areas for improvement or something they could have done differently?

After the initial conversation, the plan for applicant registration and assessment declaration was properly outlined and presented. Even after the job was over, they continued the upkeep. They also used to give prompt responses to queries and ideas.