Sapiensdev.com

BACKGROUND

Introduce your business and what you do there.

I’m the founder of an HR and IT solutions firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapiensdev.com?

We wanted to grow our teams.

SOLUTION

What was the scope of their involvement?

Sapiensdev.com has been helping us with staff augmentation. The personnel they provide us work with DevOps and technologies like TypeScript, Node.js, and .NET, among others.

What is the team composition?

We’ve been working with around 20 resources based in multiple areas, but mainly Costa Rica.

How did you come to work with Sapiensdev.com?

We set up a team that went down to Latin America and studied our best options for this project, and we chose them because they met the criteria we were looking for.

How much have you invested with them?

We’ve spent around $5,000,000 with them so far.

What is the status of this engagement?

We started working together in October 2019, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re very satisfied with their work.

How did Sapiensdev.com perform from a project management standpoint?

They’ve been a great partner for us in that aspect as well. 

What did you find most impressive about them?

They’re an adaptive team and adjust to our needs.

Are there any areas they could improve?

I don’t think there’s anything they can improve on — the more we work together, the best our partnership gets.

BACKGROUND

Introduce your business and what you do there.

I’m the VP of the creative technology division of Gravoc, and we’re a technology consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapiensdev.com?

Our company was scaling quickly, so we needed to find resources for our influx of projects. We needed a go-to partner who has the resources for short or long-term projects, or full-time additions at a cost-effective rate. 

SOLUTION

What was the scope of their involvement?

Sapiensdev.com provides us with staff augmentation focusing on Full Stack and JavaScript development on the backend.

What is the team composition?

We have multiple ongoing projects and at any given time, we’ve had as many as half a dozen resources from Sapiensdev.com.

How did you come to work with Sapiensdev.com?

They were introduced to us through the Costa Rican national resource entity, where they set us up with around 5–6 companies to look at. We chose Sapiensdev.com because we liked their attitude, as well as their development experience.

What is the status of this engagement?

Our ongoing partnership started in August 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There have been a number of positive results from our partnership with Sapiensdev.com. One is we’ve established a great relationship with a partner in Costa Rica, which can’t be underestimated because it brings tremendous value to both our companies from an execution standpoint. Sapiensdev.com has made it easier for us to acquire resources whenever we have a project that needs immediate attention.

Not only do they provide us with talent without the hassles of the recruitment process, but what they provide is consistently high in quality.

How did Sapiensdev.com perform from a project management standpoint?

Their ability to adapt to our project management tool demonstrates their ability to be flexible, because they didn’t force us to use something else. Additionally, they have multiple layers of managing the project and their communication has been really thorough — it made us feel like they’re ingrained into our team and our projects.

What did you find most impressive about them?

We’re impressed with the level of care they put into each project. They don’t treat us like a transactional relationship, and they always look at aspects that could help us grow and succeed.

Are there any areas they could improve?

There will always be challenges as they grow and talent is only so readily available but so far, the experience has been great.

BACKGROUND

Introduce your business and what you do there.

I’m the software development manager at a multilevel marketing international firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapiensdev?

We needed staff augmentation services.

SOLUTION

What was the scope of their involvement?

Sapiensdev augments our three business unit teams. They use the Microsoft technology stack, Azure, C#, and AngularJS.

What is the team composition?

We work with four teammates.

How did you come to work with Sapiensdev?

Our previous director had a relationship with them in his previous position. When he came to work with us, he brought Sapiensdev in, and I started managing the relationship with them when he left. 

What is the status of this engagement?

I’ve been working with them for about two years now.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Overall, we’re happy with Sapiensdev’s level of performance.

How did Sapiensdev perform from a project management standpoint?

Some of their teammates communicate better in English than others. English isn’t their native language in most cases, but they’ve mastered it quite well. That in no way affects their overall performance because once they understand the task at hand, then the job gets done.

What did you find most impressive about them?

Sapiensdev works alongside our teams, and they’re doing well.

Are there any areas they could improve?

No, nothing jumps to mind right away. There’s always room for improvement, but the overall relationship has been good. When I talk to a person about their individual improvements, there’s usually no problem and they respond quickly.

BACKGROUND

Introduce your business and what you do there.

I’m the AVP of DevOps for a shoe retailer. My responsibility is managing everything on the application side, all the customer-facing applications, network, hardware as well as development integration and testing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapiensdev.com?

We needed staff augmentation so we hired their team.

SOLUTION

What was the scope of their involvement?

I wanted to hire locally in Latin American countries in Central and South America, where we predominantly do business. They were very quick in finding the right candidates and they were able to get me the right skills that we were looking for.

What is the team composition?

We’ve worked with four people.

How did you come to work with Sapiensdev.com?

I had asked a few vendors to provide me with resumes of people with certain skills. Those vendors were not able to get me the right skills. Even if they had the right skills, they were not available, so we decided to go with Sapiensdev.com.

How much have you invested in them?

We have spent between $50,000–$100,000.

What is the status of this engagement?

We began working with them in September 2019, and we are still working with them. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The project is progressing as per the plan. One of the projects that we started working on is live and we launched a website in the US, so that’s good.

How did Sapiensdev.com perform from a project management standpoint?

They’ve been meeting our expectations. They’re dedicated and the communication has been good between our teams — I don’t need to follow up with them. 

What did you find most impressive about them?

They’re a good partner and we can rely on them — they’ve been really supportive during COVID-19. During the COVID-19 time, we requested something that was in the contract, but this was an unprecedented situation and we needed some flexibility in terms of payment and other things, and they were flexible. 

Are there any areas they could improve?

No, there’s nothing that I can think of.

BACKGROUND

Introduce your business and what you do there.

I’m the program manager and partner of a digital solutions company. We primarily do e-commerce implementations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sapiensdev.com?

We had them for staff augmentation services. Resources in the U.S. were becoming more expensive, and there was a limited talent pool in our area. We decided to choose a nearshoring company.

SOLUTION

What was the scope of their involvement?

We work primarily with .NET technologies to include SharePoint and Kentico. Sapiensdev.com provides us with all of our lead resources within those areas of expertise.

What is the team composition?

We’re currently working with four people on the SharePoint project, and we have one additional developer that does ad hoc .NET development. 

We rely on Sapiensdev.com for all of our primary resources. They have provided help in the past on several eCommerce implementations and SharePoint migrations, where they were the entire team from discovery, planning through implementation. They also provide us with ad-hoc development resources to assist our clients with their diverse and dynamic requirements.

How did you come to work with Sapiendevs.com?

We stumbled across them when while working with a competitor. One of the developers that we were working with left to go to Sapiensdev.com. We weren’t very happy with that previous vendor, so we decided to move with that resource. 

How much have you invested with them?

We spend several hundred thousand dollars each year. 

What is the status of this engagement?

We began working together in 2013, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of work is excellent – it’s one par with the work we get from our in-house team. Our clients are happy with the work as well. They’re very flexible with us. We don’t have strict contracts that prevent us from moving developers onto different projects. It’s easy to work with them, and they’re very affordable. 

How did Sapiendevs.com perform from a project management standpoint?

Typically, we have in-house project managers that run the team. However, for our larger implementations, they provide their own project manager on the team, keeping our client goals and objectives aligned with the development team's deliverables. They provide lots of information and communicate clearly, which makes the project run smoothly.

What did you find most impressive about them?

They have relatively low staff turnover. Even when there are changes in the team, the transition is very seamless. We worked with them on a two-year-long project, and we never had to roll back, and there were no bugs. 

Are there any areas they could improve?

No. 

BACKGROUND

Please describe your company and your position there.

AVP Dev Ops

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sapiensdev.com?

Retail Pro POS rollout and e-commerce implementation

What were your goals for this project?

Staff Augmentation and Contract to hire

SOLUTION

How did you select Sapiensdev.com?

3 to 4 companies .I was the only one involved in selection process. Based upon resumes i received and rates i chose sapiens.

Describe the project in detail.

Rollout POS to all LATAM countries we operate.

What was the team composition?

overall 40+

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have completed 70% of project

How effective was the workflow between your team and theirs?

We worked as one team

What did you find most impressive about this company?

We were impressed with how fast they respond and how they can identify good talents.

Are there any areas for improvement?

None