Sagiton

BACKGROUND

Please describe your company and your position there.

We help customers create effective data security systems and maximize their business goals. Our unique combination of experienced professionals and technical knowledge supports the largest companies and public institutions. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton?

We wanted to perform usability, exploration, and functionality tests on our application.

What were your goals for this project?

Our goal was to gauge whether our application was user-friendly, intuitive, attractive, and error-free.

SOLUTION

How did you select this vendor?

Sagiton served as our technology partner in the past, so we decided to continue the collaboration.

Describe the project in detail.

They conducted exploratory, functionality, and usability tests, found errors and suggested possible improvements by taking actions as the end user. They also performed tests to ensure that the app's functionalities were consistent with its documentation.

What was the team composition?

We worked with the QA technical lead.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After 40 hours of tests, Sagiton listed errors in a detailed report. They improved our workflow and helped us eliminate bugs.

How effective was the workflow between your team and theirs?

We were fully satisfied with the workflow. We had no delays. The team was responsive, proactive, and transparent.

What did you find most impressive about this company?

I was impressed by their attention to detail.

Are there any areas for improvement?

I can’t think of anything.

BACKGROUND

Introduce your business and what you do there.

I’m the general manager at Eclipse Group Solutions, an e-commerce solutions company. We deliver online shops to our customers.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiton?

We needed additional help with developing our e-commerce projects.

SOLUTION

What was the scope of their involvement?

Sagiton helped us develop the code base for an e-commerce platform. They’ve worked on integrating third-party application assistance like payment providers and delivery providers.

Regarding technology, they used Hybris, which is now called SAP cloud commerce. The platform is Java-based on the Spring framework. On top of these technologies, they built a very sophisticated system with a plug-in architecture.

What is the team composition? 

The team from Sagiton included up to 15 developers.

How did you come to work with Sagiton?

One of the owners is my colleague from studies. We don’t often see each other, but I contacted them to help me deliver what’s expected.

How much have you invested with them?

We spent £1.5 million (approximately $2,000,000 USD) on their services.

What is the status of this engagement?

We worked together from September 2017–April 2018.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The quality of Sagiton’s work is very high. Even though they weren’t experienced with the Hybris technology itself, they quickly got up to speed with a little help from our developers. All the developers from their team gained the right level of knowledge within the amount of time we expected. They were able to scale up quite fast.

How did Sagiton perform from a project management standpoint?

They worked from our office at first. When the team started working from their company’s location, we mostly used Skype for Business. At other times, we corresponded through any other tool that could facilitate audio and video conference calls.

What did you find most impressive about them?

The speed that they gained knowledge was impressive. They were dedicated to the project. Whenever we were under intense pressure, they took more responsibility onto their shoulders. They even worked over the weekend without being asked. They’re very supportive.

Are there any areas they could improve?

No, there are none. 

Do you have any advice for potential customers?

They’re an open-minded team. My advice for future clients is to follow suit. Our company’s managing director and I are quite envious. Sagiton is very flexible, passionate, and attentive. They stay updated on new trends and activities to pursue.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of Squares Moda. We’re an online fashion and marketing strategy company. We’ve created a portal for international fashion designers to purchase goods easily.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiton?

We hired Sagiton to assist with server installation and platform maintenance.

SOLUTION

What was the scope of their involvement?

Sagiton performed multiple tasks to enhance and support our platform. They also accomplished a small amount of development work, but their contributions mostly consist of troubleshooting imperfections. We provided a list of requirements and collaborated with them to prioritize each assignment. Among other things, our list asked them to install databases and upgrade software. They also integrated new payment functionalities and resolved significant coding errors. Their team worked through each issue and updated us while testing the platform. They used MySQL, jQuery, MongoDB, JavaScript, and Node.js to complete the various aspects of the project.

What is the team composition?

They allocated a project manager and a developer to complete this project.

How did you come to work with Sagiton?

The company that built our platform only wanted to be involved in the development cycle. Once that was complete, we searched online for a company to further refine our system. Eventually, we found Sagiton and reached out to them. We discussed the project and I felt confident in their ability to deliver. Therefore, we hired them.

How much have you invested with them?

We spent roughly $10,000–$50,000.

What is the status of this engagement?

Our engagement with them took place from December 2015–June 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Sagiton can come up with solutions and implement them quickly. They made themselves available beyond office hours to meet aggressive deadlines. We trusted their team with the most secure parts of our platform and they conducted themselves professionally. They understood our priorities, provided detailed feedback, and offered actionable advice on how to further improve the platform. We’re happy with the quality of work they produce.

How did Sagiton perform from a project management standpoint?

We communicated with them via email and Skype. We used remote access and shared screens to work together on intricate tasks. Despite working from different time zones, it was a relatively stress-free relationship. They’re prompt, responsive, and make sure to schedule work within their capacity. Our account was managed effectively and they kept the engagement organized.

What did you find most impressive about them?

Their team members are open to innovative solutions. They’re extremely friendly, proactive, and possess a strong sense of camaraderie. Also, they quickly adapted to our system considering a different firm developed it.

Are there any areas they could improve?

I’m not in the position to suggest what they can improve on. They were willing to work with us given our situation, schedule, and budget.

Do you have any advice for potential customers?

Sagiton works with their clients to provide a customized experience. They’re able to compromise and produce work within a strict deadline or budget.

BACKGROUND

Introduce your business and what you do there.

I was a member of the I.T. and software development departments at my former company. I worked on both an interim and on a fixed basis over the course of 20 years. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiton?

We worked with Sagiton on an integration project in the healthcare space. We built an electronic device that lets doctors who work in hospitals monitor patients with heart disease from a distance. Our goal was to improve patients’ wellbeing within a shorter time frame and offer them a better picture of their overall health status. 

SOLUTION

What was the scope of their involvement?

Sagiton contributed frontend development to our product. I delivered the specs along with some low-profile screens and wireframes. The technologies involved included MySQL and WSO2. They conducted the complete development based on these designs. The team worked closely with another vendor based in Holland that was preparing the backend and middleware. 

The core of our product is personal data storage. It's merged with health records from the hospital. The key feature is a portal that gives patients access to information about their health status. Through our platform, they can also share this data with people like their doctor, family members, or other patients. 

What is the team composition? 

During the main part of development, about 3-4 developers were involved along with a project manager from Sagiton. We had a fixed price agreement, so sometimes the team included 5-6 or even just one resource at different stages.

How did you come to work with Sagiton?

Our company's CEO selected Sagiton. One of our employees had worked with them previously and had a very good experience. 

How much have you invested with them?

We spent about €50,000 ($58,000 USD) on their services.

What is the status of this engagement?

Our project lasted from April–September 2015.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I left the company just prior to production, so it's hard to say. At the end of my time there, we saw positive results. Sagiton always kept their promises and stuck with our project to the end. During the acceptance time and testing phase, they handled everything very well. One time, they even traveled to our location in the Netherlands for a couple of days. I conducted a workshop with health workers in the hospital, and Sagiton did an excellent job of assisting with that process. 

How did Sagiton perform from a project management standpoint?

They did an outstanding job managing the project. The primary communication methods we used were telephone and email. We only interfaced with the project manager. I did not directly interact with the developers. 

What did you find most impressive about them?

They were closely involved with our project. This was my first experience with this type of offshoring, and Sagiton made a great impression on me. The developers performed well and adeptly settled agreements. The frontend screens they developed were very high caliber. I appreciated the way they interacted with both myself and the healthcare workers. They made an effort to visit the Netherlands so they could assist us onsite. Overall, it was a very positive experience.

Are there any areas they could improve?

I shared my critiques directly with their team a long time ago. I can't remember what they were now, so they must not have been too critical. They completed the work we needed without any mistakes. In the end, it's all about going forward.

BACKGROUND

Please describe your company and your position there.

Rawlplug is a systems manufacturer of tools and fasteners. I serve as the product development manager of the R&D department.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton?

We tasked Sagiton to build a BIM application for our company complete with a portfolio of models and technical drawings.

What were your goals for this project?

Our main goals were to develop a BIM library with 3D models and 2D drawings for designers and constructors. We also wanted a central place for one group of products that included mechanical anchors and a special plug-in dedicated to Revit software.

SOLUTION

How did you select this vendor?

They were recommended to us by a colleague.

Can you go into detail about the services they provided and the scope of the project?

They implemented the WEB module for our clients, prepared the test and production environment, implemented the Revit software plug-in, underwent a test phase, and launched the product to the market.

What was the team composition?

The project group consisted of eight people from Rawlplug and six people from Sagiton. I was the team leader that bridged both sides together.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

This potentially increased product sales. It also led to the growth of the customer base and monitored their activity. The product also standardized our technical documentation.

How was project management arranged and how effective was it?

The project leaders from Rawlplug and Sagiton cooperated well together. The project was carried out using Jira and we held weekly project meetings

What did you find most impressive about this company?

They exhibited excellent professionalism, effectiveness, and customer relations.

Are there any areas where they can improve?

Price estimation could be improved.

BACKGROUND

Please describe your company and your position there.

I worked as a Department Manager at a large IT company (about 2,000 employees) operating in the public procurement market.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton?

We’d implemented an important project but it was in trouble. The schedule was very delayed, there were big problems with the chosen technology, and the system was also unstable and slow. We needed a team of professionals who would quickly implement the project, make up for lost time, solve problems during implementation, and launch the project.

What were your goals for this project?

The client expected us to quickly repair the situation and launch the basic functionality of the project, so the current team implementing the project was helpless and had to be replaced.

SOLUTION

How did you select this vendor?

Sagiton was created by experienced IT experts known on the Wroclaw market. I knew that if we could establish cooperation, I’d be able to rely on them. I based my conviction on an interview conducted among managers and selected clients who had dealt with Sagiton.

Can you go into detail about the services they provided and the scope of the project?

Sagiton introduced an express mode to the project of experienced architects, designers, and developers. They recognized the key problems, developed a real implementation schedule, and proceeded to get the project out of trouble. They performed varied activities within their scope: implementation of separate project modules, rebuilding incorrectly written source code, and making detailed substantive requirements agree.

What was the team composition?

Sagiton’s team varies in size, between two to five people, based on our requirements. The key figure is an architect who established an excellent relationship with the client and was able to find a solution for every problem they encountered.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The project couldn’t be completed in time without Sagiton’s support - which would require us to pay very high contractual penalties. In addition, their efficiency and reduction of errors reduced the cost of the project.

How was project management arranged and how effective was it?

Project management on the Sagiton side was extremely mature. This was particularly evident in the management of requirements and the way they were agreed to and documented with the client. In addition, Sagiton introduced elements of Development Operations, which were missing (one of the problems was a very laborious deployment process).

What did you find most impressive about this company?

Sagiton is a team of experienced professionals capable of leading – and saving – difficult, troubled projects.

Are there any areas where they can improve?

I did not notice areas for improvement.

BACKGROUND

Please describe your company and position.

I am the CEO of Greenfields Sienkiewicz sp. kom.

Describe what your company does in a single sentence.

We are a leading Polish SEM agency and also provide proprietary advanced software for managing business profiles on Google, Apple, Bing, HERE and many other maps.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagiton to accomplish?

• Support in implementing integration into the growap.eu tool

SOLUTION

How did you find Sagiton?

• Referral
• Other

Why did you select Sagiton over others?

• Great culture fit
• Referred to me
• Company values aligned

How many teammates from Sagiton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Sagiton helped us to significantly speed up the integration of growap.eu with product review websites such as Tripadvisor. In addition, we received a significant and valuable amount of knowledge about the organisation and optimisation of our internal team of IT specialists.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

we maintained our market advantage and gained new customers

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team delivered the products ahead of schedule and were more advanced than expected, which added significant value to my project.

What was your primary form of communication with Sagiton?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

We gained a new perspective on evaluating and managing our most important IT project. Thanks to Sagiton's experience in implementing complex and demanding international projects, we better understand our business objectives and the team's current work.

Are there any areas for improvement or something Sagiton could have done differently?

I don't have enough knowledge to comment on it.

BACKGROUND

Please describe your company and position.

I am the Manging Partner of a software company

Describe what your company does in a single sentence.

development of search centric applications

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagiton to accomplish?

• Software development

SOLUTION

How did you find Sagiton?

• Referral
• Other

Why did you select Sagiton over others?

Referred to me

How many teammates from Sagiton were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

implement functionality for selected tasks, scrum

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

time & quality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

pm on our side

What was your primary form of communication with Sagiton?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are easy to work with, quick responses

Are there any areas for improvement or something Sagiton could have done differently?

no

BACKGROUND

Please describe your company and your position there.

Openfield sp. z o. o. is a market research company. I am a member of the board

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton, and what were your goals?

we need built our own research panel to conduct CAWI surveys.

SOLUTION

How did you select Sagiton and what were the deciding factors?

We need a partner with a huge understanding of our business.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we needed to build the entire system from scratch, plan the architecture, select the technology, make the frontend and backend, and run on production

How many people from the vendor's team worked with you, and what were their positions?

7 - project menager, frontend team and backendteam

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Sagiton proposed optimal technologies and during product development advised us on the use of optimal and cost-effective solutions

Describe their project management style, including communication tools and timelines.

the project menagment was great. Whole team has extraordinary communication skills.

What did you find most impressive or unique about this company?

Their deep understanding of our business was impressive.

Are there any areas for improvement or something they could have done differently?

i have no see special area to correct

BACKGROUND

Please describe your company and your position there.

I'm a Product Manager at FlowBoard – a helping hand in repetitive tasks and processes. FlowBoard helps your company sort out repetitive processes in finance, accounting, HR, IT and more with reusable process templates. Create a template to automatically assign tasks to specific people and keep track of deadlines. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton?

We hired 2 developers, a project manager, and a tester. We needed support in developing, testing and maintenance of the application. Sagiton also allowed us to speed up with the project by taking over the project management part.

What were your goals for this project?

Speeding up the development process in order to release the first version of our product on schedule. Later: maintenance and bug fixing.

SOLUTION

How did you select this vendor?

We outsourced some development to Sagiton before and decided to continue the cooperation.

Describe the project and the services they provided in detail.

Web app development, quality tests and maintenance of the application and project management.

What was the team composition?

We hired 2 developers, a project manager, and a tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The end result was satisfactory, we managed to release the app as scheduled.

How was project management arranged and how effective was it?

The team is responsive, pro-active and they handled perfectly the project management part which had a great impact on the overall workflow.

What did you find most impressive about this company?

They are extremely proactive and detail oriented. 

Are there any areas for improvement?

No