Sagiton

BACKGROUND

Please describe your company and position.

I am the Managing Director of DAS STUDIO Torsten Hegner GmbH

Describe what your company does in a single sentence.

We are a premedia company with core expertise in creating visual content for packaging, PoSM and marketing communication for small fine brands, private labels and global players, in print and digital (omnichannel).

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagiton to accomplish?

• Creating a no-code based solution for internal online orders of PoSM for alle stores in DACH region

SOLUTION

How did you find Sagiton?

Other

Why did you select Sagiton over others?

Positive recommendations that have been confirmed

How many teammates from Sagiton were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Management of PoS materials in stores.

Store managers can order new and replacement PoS materials, and commission a production service provider to create the ordered material, including shipment tracking.

The floor plan shows where each motif is placed in each store or on each floor.

Upload a photo of the location to visualize the situation on site.

Import of stores and their equipment not yet included in the system using a comprehensive Excel file.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The system is used by our customer internally, so this assessment/evaluation is not our responsibility. But the customer is highly satisfied and intends to implement further projects with us.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We can only report the best from the SAGITON project management. We are and were looked after in a top-notch and courteous manner, always receive and have received quick and binding feedback, and the promised/agreed timelines are adhered to.

What was your primary form of communication with Sagiton?

Virtual Meeting

What did you find most impressive or unique about this company?

The extensive know-how in many different areas of IT is impressive and, of course, extremely helpful when different customer requirements or our own requirements are requested from Sagiton for implementation. They always find solutions and have competent teams in numerous disciplines.

Are there any areas for improvement or something Sagiton could have done differently?

We have no comments at this time, as we are completely satisfied.

BACKGROUND

Please describe your company and position.

I am the Senior Manager, BIM & Software Engineering of Uponor

Describe what your company does in a single sentence.

Uponor is a global provider of system solutions for water supply, radiant heating and cooling, and infrastructure, offering innovative products and technical support for the construction industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Sagiton to accomplish?

• Build CAD & BIM data platform tailored to company processes and tools, resulting in automated 3D objects generation
• Build end-user frontend as single data source for our customers
• Build analytics module with success metrics of product implementation on the market
• Build plugin for Revit in C#

SOLUTION

How did you find Sagiton?

Trade fair

Why did you select Sagiton over others?

• Pricing fit our budget
• Good value for cost
• Flexibility

How many teammates from Sagiton were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SCOPE:

• Platform Development

Automated 3D Model Generation:
The system was designed to handle high complexity, including:

Support for 24 languages to accommodate diverse user bases.
Management of 32 unique product portfolios, ensuring comprehensive coverage.
Capability to generate approximately 100,000 files automatically in real-time, significantly reducing manual workload and turnaround times.
Integration with Internal Systems:
The solution seamlessly integrated with internal CRM, PIM, ERP, and PDM systems, adhering to existing workflows and ensuring data consistency.
Technical Stack:

Backend: Python for robust and scalable processing.
Data exchange format: JSON for seamless interoperability.
BIM Analytics Module

• A sophisticated analytics module to track customer adoption, success rates, and utilization of generated files in real-world projects.
  Customer-Facing Website
• An intuitive frontend platform where clients could effortlessly access and download generated CAD and BIM files.
  Technical Stack:Developed in Java to ensure scalability and performance for a global audience.
  Revit Plugin
• A custom C#-based plugin for Autodesk Revit to enhance automation and workflow efficiency for end-users within the software environment.
   

KEY DELIVERABLES:

Automated Data Processing Platform

A high-capacity solution designed to support multilingual and multi-portfolio requirements, with real-time file generation capabilities.
Customer-Focused Website

A globally accessible, user-friendly platform for downloading automatically generated CAD and BIM models.
Revit Plugin

A tailored tool for Autodesk Revit users, simplifying design workflows and improving customer productivity.
BIM Analytics Module

A powerful dashboard to monitor and evaluate the success of the solution, providing actionable insights into customer engagement and product adoption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Completness level %
• Operational efficiency (reduction in manual effort by automation of process)
• Global accessibility amd ease of access.
• Adoption and usage metrics
• Market differentiation (Positioned the company as an industry pioneer)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Usually deliver on time. If deadline cannot be met, they inform before. They work in scrum or kanban frameworks depends on project phase requested work type / size

What was your primary form of communication with Sagiton?

In-Person Meeting

What did you find most impressive or unique about this company?

We were impressed with their flexibility. No fear, and always looking for a solution for customers. No excuses

Are there any areas for improvement or something Sagiton could have done differently?

No

BACKGROUND

Please describe your company and your position there.

Walraven is globally active company in the installation market, 80yr old, still driven to develop simple, yet smart product systems, with 25+ locations worldwide. As a Manager accountable for our digital product information, including the data’s flow to our branded websites, syndication platforms, data pools, and BIM platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton?

BIM, as part of the digitalization trend, is here to stay and an important area where Walraven can make huge steps toward becoming the preferred solution partner in the global installation market. Latest market figures also confirm this digitalization trend and when we zoom in we see BIM adoption is growing globally.

BIM has grown up and that is recognized by Walraven. BIM offers Walraven the potential for earlier engagement and commercial opportunities. Manufacturers play a vital role in BIM through the provision of the information and BIM content about their products that can then be used in BIM projects to support the design, construction and facilities management process.

Walraven need to support this by having their content available in the right format to support the BIM proposition we have at Walraven: For that we needed a content management platform incl. distributing functionalities

SOLUTION

How did you select this vendor and what were the deciding factors?

Market survey incl. reference check. Deciding factor was flexibility, ownership data, and future proof

Describe the project in detail and walk through the stages of the project.

Initiation>preparation>implementing>go-live> BAU incl. support for 25+ channels, revit plug-in. Incl. migration existing content

How many resources from the vendor's team worked with you, and what were their positions?

Approximately 6p. from Sagiton. managing partner, project manager, consultants and subject matter specialist

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Increase the usage of Walraven BIM content both internal and external, which will result in an increase in turnover.

How effective was the workflow between your team and theirs?

Overall effective, the response time was short.

What did you find most impressive or unique about this company?

Their flexibility and commitment to deliver on time were very impressive.

Are there any areas for improvement or something they could have done differently?

Documentation regarding software functionality, proven best practice implementation approach

BACKGROUND

Introduce your business and what you do there.

I'm a Global BIM Manager at Aliaxis. We're a company that manufactures plastic pipes, seats, and anything to transport water, gas, and any liquid.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiton?

We needed help with custom software development.

SOLUTION

What was the scope of their involvement?

Sagiton has developed an application called BIM streamer, a solution to help manage and distribute digital files with 3D information. They're creating everything based on our needs and requirements for configuration and customizations, which also involves a lot of websites front- and backend development.

In addition, the application integrates with the API of a design tool called Autodesk Revit, and most of the work is based on C-Sharp language. Sagiton is also helping us set up, manage, and maintain IT infrastructure, which are the cloud servers we use to host our files.

Moreover, we're currently developing our design application, and two of their employees are working for us as C-Sharp developers.

What is the team composition?

We're currently working with two C-Sharp developers from their team.

How did you come to work with Sagiton?

Our competitors have been using Sagiton, which gave us confidence that they could also do a good tool for us. We've been in touch with the representatives of Sagiton at an industry event, and they approached our stand and introduced themselves.

How much have you invested with them?

So far, we've spent close to $300,000 with them.

What is the status of this engagement?

We started in March 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We're in the final stages of implementation of the work, so we haven't yet gone live with the application. However, they've demonstrated a professional approach in everything, so we're happy with their work.

How did Sagiton perform from a project management standpoint?

They meet all deadlines, and communication is good. We use Slack, emails, phone calls, in-person meetings, and WhatsApp if something is urgent.

What did you find most impressive about them?

They're an interesting young team that likes challenges. Additionally, they've never said 'no' to us.

Are there any areas they could improve?

They're a small team, so they might have bandwidth issues occasionally. Some things could be happening much faster if their team was bigger.  

Any advice for potential customers?

Have a clear scope of work and get to know the team.

BACKGROUND

Please describe your company and your position there.

I'm the Head of IT in a company delivering online solutions for gastronomy that improve clients engagement and satisfaction.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton, and what were your goals?

We wanted to develop the web version of the app dedicated to restaurants, bistros, and bars. An app is a tool for customers of the restaurant allowing them to make an order and pay for it easily without the engagement of the personnel of the place.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for an experienced web developer partner. After reviewing a couple of options, we decided to choose Sagiton, as it looked like the best choice because of their past projects, skills, and costs.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting to discuss the requirements and goals with the team. The mock-ups was delivered by UX specialist, and after reviewing them the development phase has started. The frontend part was developed in React.js. In a meantime, a set of test cases was prepared, and after each iteration, QA tests were held.

How many people from the vendor's team worked with you, and what were their positions?

The team consisted of:

• UX designer
• Frontend developer
• QA specialist
• Project manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The MVP version of the app was launched quickly and the first feedback from the customers was collected. Then we continued development and improvements according to the users needs.

Describe their project management style, including communication tools and timeliness.

We have daily stand-ups to share the progress within the team and discuss issues. We were focused on discussing UX and looking for the potential solutions and choosing the best one. It was very creative collaboration. We used Discord and Google meet for communication.

What did you find most impressive or unique about this company?

They are professional, communicative, and responsive. Always ready to look for the better solution and implement improvements. Proactive and helpful.

Are there any areas for improvement or something they could have done differently?

We cooperate smoothly. No improvements needed.

BACKGROUND

Please describe your company and your position there.

Project Manager of a tech company. 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton, and what were your goals?

Mobile app project. The app is a part of our ecosystem. 

SOLUTION

How did you select this vendor and what were the deciding factors?

We needed a partner experienced in mobile app development, specifically in React Native to build the mobile app for the development of our platform, which brought together the logistics sectors.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We have chosen the partner with experience in mobile development for both Android and iOS platforms and specifically in React Native framework.We started with the MVP version of the project with basic functionalities to launch the product on the market as soon as possible. For the same reason, React Native was chosen as the main technology of the project.

The scope of the project included the frontend part of the application, integration with the backend and microservices that already existed and testing of the developed features. On the basis of the delivered designs, particular views were prepared and the versions for Google Play and the App Store were released.

How many resources from the vendor's team worked with you, and what were their positions?

At the beginning, the team consisted of 2 Mobile developers and 1 QA specialist. After the first phase of development the team was extended to 3 dev's. We are thinking in the long term on the next enlargement of the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

From the launch of MVP version, the number of unique users of the app systematically increases. The number of non-crush users and the ratings of the app also increased significantly. The project is in the dynamic growth phase. The new features are implementing.

Describe their project management style, including communication tools and timeliness.

We have daily stand-ups to share the progress within the team. Also, the other Scrum ceremonies are held. We discuss real and potential issues on the daily basis. The communication within the team and with the other teams works very well. We are using Slack channels and Jira.

What did you find most impressive or unique about this company?

They are professional, communicative, and responsive. They look for better approaches instead of blindly following our requirements. Such critical thinking is very beneficial from the project perspective, especially in long term.

Are there any areas for improvement or something they could have done differently?

Not really. Cooperation is going smoothly.

BACKGROUND

Please describe your company and your position there.

I,am CEO at market research company. We help enterprise-level clients to reach valuable data and insightswe b

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton, and what were your goals?

we hired Sagiton to create an online survey panel. We commissioned backend and frontend work. Sagiton was responsible for building the entire web system.

SOLUTION

How did you select Sagiton and what were the deciding factors?

we were looking for a cooperation company with a good understanding of our industry. The Sagiton team thoroughly analyzed our project and proposed interesting solutions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

we started with a meeting during which we refined the scope of work. We carried out the project in two-week sprints.

How many people from the vendor's team worked with you, and what were their positions?

Mostly 3 people. Project menager, backend developer, frontend developer. In some period we were cooperate with 8 people.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

we have built a new research product that we are currently developing. We have acquired a new survey collection tool.

Describe their project management style, including communication tools and timelines.

we mainly communicated with the project manager. At the breakthrough moments for the development of the application, we organized meetings with the development team to solve the problems.

What did you find most impressive or unique about this company?

I was most impressed by their understanding of our industry and our business needs. This approach translated into great results.

Are there any areas for improvement or something they could have done differently?

no needs in this area.

BACKGROUND

Introduce your business and what you do there.

I’m the COO of a direct-to-consumer contact lens subscription business. We sell our own brand of contact lenses on a subscription basis. We’re trying to do for contact lenses what the likes of Harry’s and Dollar Shave Club have done for their categories. We’re based in London, but we also operate in the EU and the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiton?

At the start of our business, we had initially bought a subscription CRM database. We then gradually migrated to a more customized solution, and Sagiton has helped us through that transition. The technology is critical to our business, so we rely on Sagiton for their development skills and support.

What was the scope of their involvement?

Sagiton has undertaken both front- and backend development tasks on our Shopify platform. They’ve refactored its codebase to improve the scale and sustainability of the platform.

They’ve also implemented features for the customer-facing side of the software. This includes designing and customizing the My Account page, which customers use for subscription management, customer service inquiries, FAQ pages, and personal documentation.

Sagiton has also rebranded our business via a website redesign, providing a new logo and fresh typefaces. We contract another agency for marketing, so Sagiton is only involved in the design side of the rebrand.

What is the team composition?

Marcin (Managing Partner, Sagiton) is our main contact for business and strategic items, and they assigned three team members for our project.

How did you come to work with Sagiton?

They were recommended to me, so and I brought them in on a trial basis. We were pleased with their product, pricing, and working environment, so we decided to bring them in fulltime.

How much have you invested with them?

Over the last 15 months, we’ve paid them an average of £6,000–£7,000 monthly. The total would be around $150,000.

What is the status of this engagement?

We started working together in April 2018, and it’s an ongoing engagement.

SOLUTION

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen a 24% increase in website conversions, and user retention has also improved. The redesigned platform has saved our data analysts a lot of time, given that many processes are now automated. Manual workloads have dwindled because data pools and systems are much more integrated.

Sagiton has also reduced our business risk. We used to be at the mercy third-party providers like ReCharge—a subscription management app—or Shopify. We’re now more independent and in control of our success because Sagiton has helped us develop our own technology.  

The product they’re delivering is functional and reliable. While I’m not a technical person, my team operates 4–5 customer accounts which are tested exhaustively to ensure the functionality of subscription recharges and payments. It’s run very smoothly, and if there were any minor issues Satigon quickly rectified them.  

Sagiton is based in Poland, and they’re much cheaper than US or UK providers. They’ve also been flexible in regard to our budget. Operationally, I’d have no problem choosing a Polish provider over a domestic one.

How did Sagiton perform from a project management standpoint?

Despite their reasonable cost, Sagiton has provided great service, and language has never been an issue. Their team speaks good English. Communication has always been smooth, and we’ve even visited each other at our respective offices. We’ve been able to easily navigate the time difference.

When we’re working remotely, we utilize Asana, Trello, and a few other apps to communicate and manage tasks. We also have two Google Hangout calls a week with their tech team.

What did you find most impressive about them?

I’ve spoken to many companies and venture capitalists in London, and they seem to mindlessly waste money on technology but fail to create real value with it. Compared to those companies, Sagiton has delivered outstandingly. We’ve gotten so much value for our money as their work allows future business growth.

Developers in major cities tend to be more mercenary, solely looking to work for 300-pound gorillas like Amazon and Google. We haven’t found that to be the case with Sagiton. They're truly motivated by our business.

Are there any areas they could improve?

While there’s nothing to critique on Satigon’s side, we could have improved our own project management. We had little experience with a remote technical team, so we relied on Sagiton to stay committed to project timelines.

Do you have any advice for future clients of theirs?

Either commit to managing the project for them or let them manage the project. And, make sure the feedback goes both ways.

BACKGROUND

Please describe your company and your position there.

Designing and developing custom software. Delivering tailored IT solutions for our clients. BonaSoft team have years of valuable experience in creating software.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Sagiton?

QA and testing

What were your goals for this project?

Detecting and fixing bugs, improving the quality of our code.

SOLUTION

How did you select this vendor?

We cooperated with Lemlock and were reffered to Sagiton.

Describe the project in detail.

The source code audit of the quality and completeness of the electronic library system; The source code has been tested for the use of good and safe programming practices. The basic assumptions regarding the quality of the code will be: DRY, KISS, YAGNI, SOLID. The code security has been verified on levels like: validation, sanitization and coding of escaping in the input data.

What was the team composition?

Wojciech Najman - front end developer Piotr Bochniak - PM and tech lead Bartłomiej Balcerek - CSO

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Detect all vulnerabilities and meet security requirements.

How effective was the workflow between your team and theirs?

They found solutions to our challenges as expected. You can feel during the cooperation that they are fully invested in the work they do.

What did you find most impressive about this company?

This was one of the best collaborations I’ve ever been a part of because they care about their clients.

Are there any areas for improvement?

I don’t think so.

BACKGROUND

Introduce your business and what you do there.
I’m the CEO of Green4rent, an e-bike rental company. It’s a fully automated system where every customer interested in renting an e-bike can open the rented bike’s smart lock via a smartphone app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Sagiton?
We needed a development partner to build our mobile app, including the backend system and the administration panel for the solution.

SOLUTION

What was the scope of their involvement?

I gave them step-by-step specifications for app creation. They performed front-and-backend development on iOS and Android versions of the app. They developed iOS and Android versions of the platform, the server application, the backend application, and an administration panel on the server side.

Features of the app include the ability to view nearby bicycles and lock or unlock the bike using their smartphone. While the application is finished, we’re updating it with a few changes.

What is the team composition?

There was one project manager and about five developers.

How did you come to work with Sagiton?

I had a good experience with them while working for my former company. I approached them again, and they agreed to work with me.

How much have you invested with them?

We’ve invested $150,000.

What is the status of this engagement?

We started working together in October 2018 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
The solution is functioning well. I don’t have a lot of statistics because we just got started, but I’m a happy customer. We have approximately 50 e-bikes running, and our target is to rent nearly 1,000 bikes this season. 
 

How did Sagiton perform from a project management standpoint?
While they worked remotely, they had a good communication style. We used Slack for regular communication, and we had at least two meetings per week. I also received weekly reports to keep track of their progress according to the timeline.

What did you find most impressive about them?
I didn’t need to go to different companies for specialized skills, because they had enough expertise to fulfill my requirements.

In particular, they knew how to add a Bluetooth functionality, and they were familiar with the software development kit from the lock manufacturer. They also knew how to integrate the solution with our payment service provider and they built up a reliable server environment. 

Are there any areas they could improve?
In the beginning, the project manager was more focused on development than project management. After a different project manager took over, the workflow went more smoothly. Starting out with a clear definition of specialist roles would have been efficient than mixing titles and services.  

Do you have any advice for potential customers?
I would recommend the team. They are an experienced, personable team.