Roundhay Digital

BACKGROUND

Please describe your company and position.

I am a manager at Shopkindly

Describe what your company does in a single sentence.

Shop Kindly is an online e-commerce platform for all your supermarket needs ranging from vegan groceries, planet friendly household items, plant based whole foods for your cupboard.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roundhay Digital to accomplish?

• To develop an ecommerce platform at the earliest for our Brighton based supermarket

SOLUTION

How did you find Roundhay Digital?

Referral

Why did you select Roundhay Digital over others?

• Good value for cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

The main objective was to build a solid e-commerce website for our Brighton store as soon as possible to cater to the customers during the peak covid lockdown. We wanted it to be made as soon as possible and within a budget of £15000. 

They helped us upload an extensive catalog of 10k+ products and also created a custom dashboard to manage orders quickly and efficiently. Also, need help to finalize the project scope for which Owais stepped in to help willingly.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The team gave us weekly updates on the progress of the project and also quickly built for us a working website so we could start taking orders while they worked on optimising and creating further customisations we required.

What was your primary form of communication with Roundhay Digital?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were flawless when it came to project management. Not only did they give us weekly updates, but they were prompt in responding to any of our queries, requirements, or concerns. Also, they delivered each phase just as they promised.

What did you find most impressive or unique about this company?

Their commitment and involvement in the project throughout. Helping us do competitor analysis, market research, helping with finalizing the project scope, Owais worked with us as if he was a part of our team. 

Also, they kept in mind our requirement of getting a website working as soon as possible, so planned the development and project such that we could start taking orders at the earliest. They are true to their words and delivered everything on time, and most importantly, in the given budget

Are there any areas for improvement or something Roundhay Digital could have done differently?

Reasonably pleased with the effort and I cannot think of anything that could have been done differently.

BACKGROUND

Please describe your company and position.

I am an executive at Totally Vegan Buzz

Describe what your company does in a single sentence.

We inform and entertain the plant-based community, hold the meat and dairy industries accountable, provide breaking news on animal rights issues, give a platform to activists, and promote environmentalism to aid the growth of the vegan movement.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Roundhay Digital to accomplish?

• Rebuild our publishing website with a view to improve bounce rate and average time spent.

SOLUTION

How did you find Roundhay Digital?

Referral

Why did you select Roundhay Digital over others?

• High ratings
• Great culture fit
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website redesign 
• Website development and customise CMS 
• Website speed 
• Website mobile optimisation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Stuck with the budget and timeline. And delivered a great website. Fantastic after support.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all my queries were answered and concerns were addressed in a timely fashion.

What was your primary form of communication with Roundhay Digital?

Virtual Meeting

What did you find most impressive or unique about this company?

They are a young and enthusiastic bunch and their easy demeanour and positivity rub off on us every time we interact.

Are there any areas for improvement or something Roundhay Digital could have done differently?

Their approach has worked brilliantly for us. Satisfied overall.