Rootlevel Innovations Pvt Ltd

BACKGROUND

Please describe your company and position.

I am the CEO of Partao SARL

Describe what your company does in a single sentence.

Online sales of parts for heavy machinery

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rootlevel Innovations Pvt Ltd to accomplish?

• Oodo integration with magento
• Odoo integration with eBay
• Odoo launch

SOLUTION

How did you find Rootlevel Innovations Pvt Ltd?

Online Search

Why did you select Rootlevel Innovations Pvt Ltd over others?

High ratings

How many teammates from Rootlevel Innovations Pvt Ltd were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Rahul did a great job setting up our Magento instance and connecting it with eBay and Magento

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We estabished a working financial reporting infrastructure

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Progress on deliverables was clearly communicated. Project was delivered

What was your primary form of communication with Rootlevel Innovations Pvt Ltd?

Email or Messaging App

What did you find most impressive or unique about this company?

Rootlevel Innovations Pvt Ltd's technical depth was impressive.

Are there any areas for improvement or something Rootlevel Innovations Pvt Ltd could have done differently?

None

BACKGROUND

Introduce your business and what you do there.

I’m the founder of Walk-in Watchdog, an IT company. We provide a one-stop solution for hoteliers to plug walk-in revenue loss and optimize energy usage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rootlevel Innovations Pvt Ltd to accomplish for Walk-in Watchdog?

We engaged Rootlevel Innovations Pvt Ltd to set up the Odoo ERP to manage our website, CRM, sales, inventory, accounting, and subscription operations, along with the necessary customizations.

SOLUTION

What was the scope of their involvement?

Rootlevel Innovations Pvt Ltd has set up the Odoo ERP to manage our in-house operations. The team has worked on website setup, CRM configuration, invoicing setup, inventory configuration, accounting setup, subscription setup, and custom modules. 

What is the team composition?

We’ve worked with 2 teammates from Rootlevel Innovations Pvt Ltd.

How did you come to work with Rootlevel Innovations Pvt Ltd?

We found them through an online search. We chose them over other options because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working together in January 2025, and the engagement is ended in April 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rootlevel Innovations Pvt Ltd has properly executed the project and completed all the deliverables. The ERP has increased our efficiency and ease of operations. Before, everything was done manually, and now, everything is seamless. The team delivered quality work.

How did Rootlevel Innovations Pvt Ltd perform from a project management standpoint?

Rootlevel Innovations Pvt Ltd’s delivery has been delayed due to the customizations required and bottlenecks in the Odoo system, but everything has been properly communicated. We’ve mainly communicated through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Rootlevel Innovations Pvt Ltd values customer relationships.

Are there any areas they could improve?

They could improve their personnel allocation.

BACKGROUND

Please describe your company and position.

I am the CEO of SERGO GmbH

Describe what your company does in a single sentence.

SERGO GmbH is a Hamburg-based German IT service provider that simplifies and secures digital infrastructures — offering modular tools like managed desktops, Windows backups, DNS filtering, cloud services and support — especially for solo entrepreneurs and small businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rootlevel Innovations Pvt Ltd to accomplish?

• odoo development
• odoo consulting

SOLUTION

How did you find Rootlevel Innovations Pvt Ltd?

Upwork

Why did you select Rootlevel Innovations Pvt Ltd over others?

Pricing fit our budget

How many teammates from Rootlevel Innovations Pvt Ltd were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Custom odoo module development and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Odoo functionality tailored to your company’s processes, reducing manual effort.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Rootlevel Innovations took a structured approach and adapted flexibly to our needs during the project.

What was your primary form of communication with Rootlevel Innovations Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was most impressed by how quickly Rahuul was reachable via Microsoft Teams whenever support was needed.

Are there any areas for improvement or something Rootlevel Innovations Pvt Ltd could have done differently?

An area for improvement would be to keep the bigger picture in mind — not only focusing on implementation, but also strengthening testing and reviewing the entire process.