Rocketeams

BACKGROUND

Introduce your business and what you do there.

I’m the director of Green Consulting LLC, an IT services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rocketeams?

We needed support with our marketing efforts to get more leads and contacts.

SOLUTION

What was the scope of their involvement?

Rocketeams provides marketing services and additional reach-back to resources. The team has delivered lots of leads and teaming opportunities.

What is the team composition?

We’ve worked with 2–5 teammates from Rocketeams.

How did you come to work with Rocketeams?

We found Rocketeams through their marketing materials. We chose them because they had high ratings, their pricing fit our budget, they were a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rocketeams has generated 5–7 leads per week, which has resulted in added opportunities for us.

How did Rocketeams perform from a project management standpoint?

Rocketeams’s project management is good. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Rocketeams is persistent and reasonable.

Are there any areas they could improve?

They’ve performed well.

BACKGROUND

Introduce your business and what you do there.

I’m the executive of Camperoni, a consumer products and services company. We help parents manage their kids’ schedules by curating local activities, offering easy sign-up and coordination tools, and integrating with family calendars and communication preferences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rocketeams to accomplish for Camperoni?

We hired them to develop our backend infrastructure.

SOLUTION

What was the scope of their involvement?

It was an evergreen project where we gave them new tasks every week to add functionality to our Django-based backend API. They did performance improvement work (increasing speed and the amount of data stored) and added functionality like certification management, distance calculation, zip code/address storage, and new APIs.

What is the team composition?

We worked with one teammate from Rocketeams.

How did you come to work with Rocketeams?

We found them through an online search. Their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

The project cost is confidential.

What is the status of this engagement?

We worked together from September 2024–November 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We increased our performance and added the functionality we wanted. The business impact is hard to quantify. We had dozens of tasks that we created, each of which impacted multiple areas of our website and our business.

How did Rocketeams perform from a project management standpoint?

They were almost always on time, and when they weren’t, they had a good reason. We communicated via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

It was a pleasant experience with good communication, excellent skills, and a pleasant, “can-do” attitude. I loved their deep expertise and willingness to find the solution and learn about stuff, come up with alternatives when something didn’t work, and try out new things to accomplish the project.

Are there any areas they could improve?

Perfect is the enemy of good, so there’s always something they can improve. However, I can’t think of anything. They get an A+.

BACKGROUND

Introduce your business and what you do there.

I’m a senior customer success manager at Claire’s, a marketing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Rocketeams?

We needed to hire tech engineers for our website development.

SOLUTION

What was the scope of their involvement?

Rocketeams has been building our website, including front- and backend development.

What is the team composition?

We’ve worked with two members of Rocketeams’ team.

How did you come to work with Rocketeams?

We found them through an online search and Clutch. We chose them because they offered good value for the cost.

How much have you invested with them?

So far, we’ve spent $10,000 with them.

What is the status of this engagement?

We started working together in January 2026, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rocketeams has delivered a professionally developed website.

How did Rocketeams perform from a project management standpoint?

Rocketeams has delivered on time perfectly. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Rocketeams has great leaders and amazing collaboration.

BACKGROUND

Introduce your business and what you do there.

I’m a product manager at Sukr, a food and beverage company. We create electrolyte lollipops.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Rocketeams to accomplish for Sukr?

We needed to hire remote customer support employees.

SOLUTION

What was the scope of their involvement?

Rocketeams provides customer support for us. The team handles all aspects of support, including answering product-related questions, providing product demos, managing live chats, phone calls, and emails.

What is the team composition?

We work with 2–5 teammates from Rocketeams.

How did you come to work with Rocketeams?

We found them on Clutch. We chose them because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We’ve spent around $10,000.

What is the status of this engagement?

We started working together in May 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Rocketeams has helped us maintain a customer satisfaction (CSAT) score of 90%+, a quality review score of 95%+, and keep repeat contacts for the same issue below 10%–15%. We’ve also seen faster response times and higher customer satisfaction.

How did Rocketeams perform from a project management standpoint?

Rocketeams delivers on time.

What did you find most impressive about them?

We’re impressed with their quality of service and professionalism.

Are there any areas they could improve?

There’s nothing we can come up with.