Resourcifi Inc.

BACKGROUND

Please describe your company and position.

I am the CEO of NextGen Living LLC and StarClean LLC

Describe what your company does in a single sentence.

Residential Cleaning, Dry Cleaning, and Property management

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resourcifi Inc. to accomplish?

• App Development for business 1
• App Development for business 2
• Portal for business 1 and 2

SOLUTION

How did you find Resourcifi Inc.?

Online Search

Why did you select Resourcifi Inc. over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Resourcifi Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• User-Friendly Interface: The app boasts an intuitive design that is both visually appealing and easy to navigate. Users can effortlessly find and book the services they need, thanks to the clear categorization and seamless flow of the app.
• Efficient Booking System: The real-time availability feature is a game-changer. Customers can view available slots, book appointments, and even reschedule with ease. The customizable cleaning packages allow users to tailor services to their specific needs, enhancing their overall experience.
• Personalization and Flexibility: The ability to save favorite services and cleaners has received positive feedback from our customers. This personalized touch not only enhances user satisfaction but also fosters customer loyalty.
• Secure and Transparent Payments: The integration of multiple payment options ensures a secure and hassle-free transaction process. The transparency in pricing and instant quotes provide users with the confidence that there are no hidden charges.
• Exceptional Service Management: Detailed service descriptions and customer reviews help users make informed decisions. The option to select cleaners based on ratings adds an extra layer of trust and reliability to our services.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Great communication

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the delivery of items was in a timely manner and they were very good at taking our feedback

What was your primary form of communication with Resourcifi Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their amazing communication.

Are there any areas for improvement or something Resourcifi Inc. could have done differently?

More availability during our time work zone 

BACKGROUND

Please describe your company and position.

I am the CEO of Express Logistics, Inc

Describe what your company does in a single sentence.

Our company provides efficient logistics services with an on-demand logistics solution via a map navigation system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resourcifi Inc. to accomplish?

• We hired Resourcifi for developing a mobile application for our logistics company.
• Our objective was to enhance our operational efficiency by providing real-time tracking and optimization capabilities, improving communication with our clients and drivers, and streamlining our overall logistics processes.

SOLUTION

How did you find Resourcifi Inc.?

Referral

Why did you select Resourcifi Inc. over others?

• Referred to me
• Company values aligned

How many teammates from Resourcifi Inc. were assigned to this project?

2

Describe the scope of work in detail. Please include a summary of key deliverables.

Resourcifi Inc. proved to be an exceptional partner throughout the development process. They meticulously defined the scope of work, which included designing and implementing a feature-rich mobile application. 

The application encompassed functionalities such as real-time tracking of shipments, automated route optimization, digital document management, and seamless integration with our existing systems. The key deliverables included a user-friendly interface, robust backend infrastructure, and reliable performance across various devices and operating systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The partnership with Resourcifi led to remarkable outcomes and showcased significant progress and success for our company. With the new mobile application in place, we experienced a substantial reduction in delivery time, leading to enhanced customer satisfaction and improved business reputation.

The real-time tracking and route optimization capabilities enabled us to make informed decisions, optimize resource allocation, and minimize costs. Moreover, the digital document management system streamlined our paperwork, reducing errors and enhancing operational efficiency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resourcifi demonstrated great project management skills throughout the engagement. Resourcifi routinely made deliveries on schedule and was resolute in meeting all of our deadlines and milestones. Any issues or demands that came up throughout the development process were quickly and exceptionally professionally handled by their employees. They made sure we were informed, maintained the lines of communication open, and actively participated in the decision-making process.

What was your primary form of communication with Resourcifi Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The ability of Resourcifi to comprehend our needs and transform them into a highly functioning and user-friendly mobile application was what struck us most. They went above and above to provide customizations and industry-specific functionality, making the application genuinely suited to our requirements. Their staff displayed strong technical proficiency and a forward-thinking attitude, consistently putting forth creative ways to improve our logistical procedures.

Are there any areas for improvement or something Resourcifi Inc. could have done differently?

Nothing so far.

BACKGROUND

Please describe your company and position.

I am the Owner of RTP Fitness & Recovery

Describe what your company does in a single sentence.

Providing muscle recovery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resourcifi Inc. to accomplish?

• Developing a dynamic and engaging website for our website.
• Our objective is creating an online platform that would effectively showcase our services, promote user engagement, and provide a seamless user experience for our clients.

SOLUTION

How did you find Resourcifi Inc.?

Referral

Why did you select Resourcifi Inc. over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Resourcifi Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Resourcifi exceeded our expectations in delivering an exceptional web development solution for us. The cope of work encompassed a comprehensive analysis of our requirements, UI/UX design, front-end and back-end development, integration of e-commerce functionality, and seamless compatibility across different devices and browsers.

The key deliverables include a visually appealing and intuitive website, optimized performance, easy navigation, and seamless integration with our backend systems.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Resourcifi Inc. brought us tangible results that showed impressive success for our company. Ever since we launched he new website, our online traffic and user engagement have skyrocketed, making a noticeable impact. Not only that, but the seamless integration of our web functionality has led to a significant increase in our overall revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resourcifi Inc. nailed it when it came to project management. They were on top of their game, consistently delivering items right on schedule, and hitting every single milestone and deadline we had agreed upon. Their dedication to meeting timelines was truly impressive.

Their team highly responsive and attentive to our needs, actively listening to our requirements and incorporating them into the website's development. They provided regular progress updates, ensuring that we were informed and involved in the decision-making process. Their professionalism and dedication contributed to a seamless and effective project execution.

What was your primary form of communication with Resourcifi Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Resourcifi Inc. was their commitment to understanding our industry. They took he time to familiarize themselves with our brand identity and target audience, resulting inn a website that perfectly aligned with our vision and captured the essence of our company.

Their attention to detail, creative design approach, and expertise in user experience optimization were truly impressive and contributed to the unique and compelling online presence they helped us create.

Are there any areas for improvement or something Resourcifi Inc. could have done differently?

There are no areas for improvement we can suggest. We had great experience with them.

BACKGROUND

Please describe your company and position.

I am the Owner of New Century Manufacturing Inc

Describe what your company does in a single sentence.

Our company specializes in the design and production of jeep parts and accessories.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resourcifi Inc. to accomplish?

• Developing a robust and user-friendly mobile application for our manufacturing company
• Creating a platform that would streamline our internal processes, enhance communication, and improve overall operational efficiency

SOLUTION

How did you find Resourcifi Inc.?

Referral

Why did you select Resourcifi Inc. over others?

• Referred to me
• Company values aligned

How many teammates from Resourcifi Inc. were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Resourcifi Inc. took on the project with great professionalism and expertise. They developed a comprehensive scope of work that included designing and implementing the mobile application, integrating it with our existing systems, and ensuring seamless functionality across different devices and platforms.

The key deliverables included a user-friendly interface, rea-time data synchronization, inventory management features, and customizable reporting capabilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration with Resourcifi Inc. resulted in significant progress and success for our manufacturing company. With the new mobile application in place, we experienced improved communication and collaboration among our teams, leading to faster decision-making and increased productivity. 

Our inventory management processes became more streamlined, reducing errors and optimizing resource allocation. The customizable reporting features provided valuable insights, enabling us to make data-driven decision and identify areas for improvement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Resourcifi Inc. demonstrated excellent project management throughout the development process. They consistently delivered items on time, adhering to the agreed-upon milestones and deadlines. 

Their team was highly responsive and attentive to our needs, promptly addressing any concerns or requests that arose during the project. Their clear communication and proactive approach ensured that we were involved and informed every step of the way.

What was your primary form of communication with Resourcifi Inc.?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Resourcifi was their technical expertise and attention to detail. They thoroughly understood our requirements and translated them into a tailored solution that exceeded our expectations. Their ability to develop a user-friendly interface while incorporating complex functionalities was truly impressive. 

Their dedication to delivering a high-quality product and their commitment to customer satisfaction were commendable.

Are there any areas for improvement or something Resourcifi Inc. could have done differently?

We cannot find any areas to fault.

BACKGROUND

Please describe your company and position.

I am the Owner/craftsman of Leather Head Sports

Describe what your company does in a single sentence.

Leather Head Sports manufactures leather sports balls.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Resourcifi Inc. to accomplish?

• Update our web-site to a current, functional theme
• add more elements to our web-site
• Update our web-site to a current, functional theme
• add more elements to our web-site

SOLUTION

How did you find Resourcifi Inc.?

Other

Why did you select Resourcifi Inc. over others?

• Good value for cost
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

Our web-site operates on the Shopify platform. It had been several years since we updated our site and the theme that we use had become out of date and was losing functionality. I hired Resourcifi to update our site to the current theme, while retaining all of our content, and functional apps. They updated everything, making the site more dynamic and functional.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• I simply tested the site and observed the visual elements and the functionality

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We scheduled a weekly call to discuss objectives and to evaluate the progress. They were very responsive and supplied an immediate minutes of the things we discussed along with an action plan going forward.

What was your primary form of communication with Resourcifi Inc.?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

I was most impressed with the fact that they adjusted to my schedule and were always quick to respond. Also, the project was executed perfectly and quickly.

Are there any areas for improvement or something Resourcifi Inc. could have done differently?

I don't think so.

BACKGROUND

Introduce your business and what you do there.

I’m an executive at a software development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Resourcifi Inc.?

We wanted to create a mobile application for Android and iOS.

SOLUTION

What was the scope of their involvement?

Resourcifi Inc. has developed a mobile app for Android and iOS from scratch. They made sure it had an extensive UI/UX design and backend functionality. They’ve also helped us with app store optimization (ASO). Their team uses React Native, JavaScript, and Node.js for development.

What is the team composition?

We work with more than six people from their company.

How did you come to work with Resourcifi Inc.?

We found them through an online search. We actually interviewed a total of five companies before eventually deciding to go with Resourcifi Inc.

What is the status of this engagement?

We started working with Resourcifi Inc. in June 2022, and our partnership is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Resourcifi Inc. has created a modern UI/UX design, which has been well received by our app users.

How did Resourcifi Inc. perform from a project management standpoint?

They’ve done a really great job from a project management standpoint. They’re usually on time or ahead of schedule when it comes to deliverables.

Initially, we were concerned about how we would interact with a company that works in a different time zone. Thankfully, their team has been able to adapt to our needs and stay in touch with us consistently; we always receive status reports via email.

What did you find most impressive about them?

We’re impressed with their execution speed and the quality of their work.

Are there any areas they could improve?

Their team talks really fast, so it’s hard to understand them at times.

Do you have any advice for potential customers?

I recommend working with Resourcifi Inc. right away — they’ve done a perfect job for us.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Damba IT Consulting, which is based in Sweden.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Resourcifi Inc.?

We needed help in maintaining our client’s web application, so we hired them for their IT services.

SOLUTION

What was the scope of their involvement?

We first held an onboarding process, wherein we defined our project objectives and the scope of work. After that, they proceeded with the work, mainly helping us maintain our client’s web app. This also involves fixing bugs and any other technical issues.

What is the team composition?

We work with two people from their team: a developer and an account person, who helps us manage the project and answers non-technical questions.

How did you come to work with Resourcifi Inc.?

I did a Google search for the best web development firms, and they were one of the companies that came up.

How much have you invested with them?

We’ve spent over $10,000 so far.

What is the status of this engagement?

We started working with them in December 2021, and our collaboration is still ongoing. We actually sign a new contract with them every three months.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been really good, and everything is working fine. As a fellow developer myself, I can tell that their developer is very skilled and of high quality. Overall, I’m very satisfied in that regard.

How did Resourcifi Inc. perform from a project management standpoint?

The communication has been really good; we talk every day with them through Slack and hold weekly meetings via Google Meets. Plus, whenever we have a question, we can easily reach out to them.

What did you find most impressive about them?

I’m impressed with the quality of their work, which just goes to show that they’re really good at what they do. In fact, the developer they’ve assigned to me is very good in terms of delivering quality code and efficiency. I also appreciate their account person who takes care of any questions I have outside of technology.

Are there any areas they could improve on?

I can’t think of anything. 

Do you have any advice for potential customers?

Meet the developer that they will assign to you first so that you can make sure that he or she can live up to your expectations. As mentioned earlier, we’re lucky to have been given a very good developer for this project.

BACKGROUND

Please describe your company and your position there.

I am the owner of an internet-based social relationship company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Resourcifi Inc., and what were your goals?

Design/development/implementation of a multi-site social media company.

SOLUTION

How did you select Resourcifi Inc. and what were the deciding factors?

Interviewed for experience and skill level. Particular emphasis on their ability to fully understand the range of needs and their buy in to the business model and market brand that I wanted to create. I needed creative design that was consistent with image I wanted to create for my sites.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Began with discussion of design impact, scope of features, sequence of functionalities and specific goals of site. Immediately became impressed during discussion of the design and initial results they produced. During this stage decided to also try some marketing challenges and was further impressed by their overall design capabilities. Exceeded my expectations.

How many people from the vendor's team worked with you, and what were their positions?

Three upfront staff members with primary contact being Project Manager. Not certain how many back office team members are involved in overall development but do know they are fairly task specific.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Project is very close to launch. My entire staff/team are greatly impressed by the results thus far and we are very confident that we will launch with a very impressive-looking site with full functionality. I feel the product we take to market will greatly enhance our overall image and much of our success will be because of the product we have to offer.

Describe their project management style, including communication tools and timelines.

Very communicative about progress and willing to video conference on very short notice to assure that all communication is well understood. Listen well to explanation as to why and how I want site to develop. They fully understand our business model and what we wish to present to the marketplace.

What did you find most impressive or unique about this company?

Their willingness to understand what I am trying to accomplish and the effort they put into enabling us to succeed. They have become a very good "business partner".

Are there any areas for improvement or something they could have done differently?

At this time I can report they have provided everything I need. As we move deeper into the overall project the challenges will become greater but I have developed the confidence they will respond.

BACKGROUND

Please describe your company and your position there.

Since 1989, ACT has been established as Antigua & Barbuda's single source IT solution provider providing the design, sale, installation, maintenance and servicing of enterprise and consumer technology solutions. We partner with the best and most recognized IT leaders in the world to deliver unmatched outcomes. At ACT, I act as the Marketing Manager as well as the Business Development Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Resourcifi Inc.?

ACT collaborated with Resourcifi for three marketing services bundled to achieve one project outcome of a building a new website from the ground up to represent ACT is the most thorough way ever done before. The three services utilized in the project included Content Creation, UI/UX Design, and Custom Wordpress Web Development.

What were your goals for this project?

- To increase and convert more leads from digital marketing efforts. - To better articulate our products/services (solutions) to our staff and customers. - To better represent our brand. - To create a responsive, attractive website.

SOLUTION

How did you select this vendor?

Resourcifi was selected through extensive research and weighing out between a handful of other marketing agencies as I was seeking marketing outsource services. From reading reviews, and mainly having a few high quality, personal discussions with Sarah, my Account Manager, I instantly felt very comfortable and knew I found the right vendor to collaborate with.

Describe the project in detail.

- The project entailed the creation of ACT's new website. The overall website project contains between 75-100 webpages, each with high quality, SEO optimized content, beautiful graphics, and developed into a customized Wordpress theme.

What was the team composition?

The team comprised of: Myself - ACT project lead Content Writer Graphic (UI/UX) Designer Web Developer Ad/SEO Specialist Account Manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I am extremely satisfied with the project outcome thus far.

How effective was the workflow between your team and theirs?

One of my most favored aspects of working with Resourcifi is our great communication and workflow. I find our communication and workflow seemless.

What did you find most impressive about this company?

- Very kind team members show are very passionate about their work. - Good communication. - Very understanding. Always finds great resolutions to any concerns that ever arise throughout project. - Overall extremely pleasant to work with.

Are there any areas for improvement?

Overall everything exceeded my expectations.

BACKGROUND

Introduce your business and what you do there.

I’m a senior product manager at an online staffing company for school districts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Resourcifi Inc.?

As our company has grown, I’ve been focusing on building up systems and automation for some of our processes. We reached out to Resourcifi Inc. for some external help with that. 

SOLUTION

What was the scope of their involvement?

Since the start of our partnership, they’ve been doing all our system development and some QA testing. They started off by building an internal payroll management system that calculates how much our teachers should be paid. We’re also producing a district onboarding system, which will allow school districts to input course schedule details, contact information, and school documents. Previously, all of that information was stored in emails, so this web portal will be a good upgrade. They used PHP for the backend and both Javascript and our in-house CSS templates on the frontend. Additionally, they did some API integration for the portal.

Their team does QA tests on all of their developments. We operate on two-week sprints, but before we go live with new functionalities, they make sure the code is solid.

What is the team composition?

We started off working with two of their resources but later expanded to three developers and one QA specialist. 

How did you come to work with Resourcifi Inc.?

We were referred to them by one of their previous clients. After interviewing them along with a few other companies, we felt like they were a good fit. They were within our price range and had a good portfolio, so we hired them. 

How much have you invested with them?

The total cost for their services is close to $100,000. We were originally paying them about $3,000 per month, but it’s been closer to $10,000 monthly since the start of a new project phase. At this point, we’ve paid them approximately $40,000 and are about halfway through project payments.

What is the status of this engagement?

We started working with them around July 2018 and plan to wrap up in October 2019. We went live with the payroll system in January 2019, using subsequent months to take care of bugs. The next phase of development started around May 2019, and that’ll take us to the end of this engagement.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They’ve diligently delivered and tested several product functionalities, working out any existing bugs as we find them. Outside of measuring the success of the sprints and what deliverables have been fully-functioning, we have not tracked their impact on the company.  

How did Resourcifi Inc. perform from a project management standpoint?

After switching project managers midway into the project, everything has gone very smoothly. Whenever we have an issue, he gets in touch with us right away and makes sure we have update calls scheduled when needed.

What did you find most impressive about them?

It’s hard to find hardworking partners who are understanding of our needs, but Resourcifi Inc. puts in the extra time to make sure the project is successful. While communication can be tricky with offshore developers, they’re diligent workers who are always open to making all the changes necessary to get things done correctly. Their willingness to accommodate clients is definitely one of their biggest strengths. 

Are there any areas they could improve?

Communication can be a bit difficult given our different time zones. It can be challenging to communicate effectively when you can’t have regular meetings, but they did a great job given the situation.

Do you have any advice for potential customers?

I’d recommend having everything organized upfront, making sure the requirements are clear. It also helps to provide wireframes, so the project vision is not up for interpretation. Being clear and concise will keep everyone on the same page.

Additionally, it’s important to stay on top of the deliverable. We’ve tried to follow our sprints, but some things got pushed back. That’s the nature of development projects, but it still helps to be on top of things. The more you’re able to give them, the better prepared they’ll be to deliver.