What evidence can you share that demonstrates the impact of the engagement?
Resourcifi did deliver what we wanted, in terms of an initial MVP. It’s enough for us to gather feedback from our users and start engaging them. In that sense, they did what we required.
However, in terms of future improvements and scaling out the product, the codebase is messy. After assessing its quality, we stopped the contract and got an in-house team to rewrite it. We’ve experienced some app crashes, and, according to our in-house team, the codebase is not very scalable.
How did Resourcifi perform from a project management standpoint?
Their management isn’t good enough, because they weren’t too clear in terms of deadlines. In fact, we missed several and I didn’t see a very clear plan from them. They changed the project manager when we went to them with these concerns, halfway through the project. That did improve things, and they also provided us with direct access to the team members. We had more control after that, which sped up the project.
On the communication side, even though they’re not a local company, they did reach out to me when they needed to. We had weekly calls in the beginning, which we later increased to daily calls, in order to get updates about the progress.
What did you find most impressive about them?
The responsiveness from their end was a plus, considering that they’re a remote team. If we had a question, we could reach out and they replied quickly.
Their price is also impressive, especially for an initial product. It’s affordable for most startup companies, and the quality for the cost is good.
Are there any areas they could improve?
They need to improve their QA testing. I think that sometimes they didn’t test the builds before delivering them to us. They should have stricter coding standards, which will make their services more valuable.
In terms of project management, they should give the client a clearer picture about the plan or roadmap for the work ahead.