Reputation Guards

BACKGROUND

Please describe your company and position.

I am the Global Marketing Manager, Medical Devices of Celanese

Describe what your company does in a single sentence.

 Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We are committed to sustainability by responsibly managing the materials we create for their entire lifecycle and are growing our portfolio of sustainable products to meet increasing customer and societal demand. 
We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese is a Fortune 500 company that employs approximately 12,400 employees worldwide with 2023 net sales of $10.9 billion.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• suppressing negative content from search results
• eliminate outdated or misleading articles
• push down harmful links

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reputation Guards performed a full audit of our online presence, removed harmful content where possible, and suppressed negative links using SEO and positive content. They also created new branded content, managed review strategy, and provided regular progress reports to ensure long-term reputation improvement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered strong, measurable results. Several harmful links were successfully removed, and the remaining negative content was pushed down in search results—many off the first two pages of Google. We also saw an improvement in branded search visibility, more positive online mentions, and a noticeable shift in customer perception. Overall, our online reputation became more stable and trustworthy.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards demonstrated excellent project management throughout the engagement. They delivered each phase on time, maintained consistent communication, and were highly responsive to our needs and concerns. Their team kept us updated with regular reports and quickly addressed any changes or challenges that came up. We always feel informed, supported, and in good hands.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Reputation Guards was their deep expertise in reputation recovery and their discreet, strategic approach. They handled sensitive issues with professionalism, offered clear guidance, and delivered real results without overpromising. Their ability to combine technical SEO skills with legal and PR insight made them stand out as a truly specialized and trustworthy partner.

Are there any areas for improvement or something Reputation Guards could have done differently?

Overall, we were very satisfied, but one area for improvement could be offering more real-time tracking tools for reputation monitoring. While their monthly updates were detailed and helpful, having access to a live dashboard would’ve made it easier to monitor changes day-to-day. That said, they were always quick to respond when we had questions or needed updates.

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of True Botanicals

Describe what your company does in a single sentence.

True Botanicals is a luxurious, consciously crafted skincare brand on a mission to deliver clean and sustainable products that are clinically proven to work at the highest standards. We ethically source vegan ingredients from the vibrant intelligence of nature, without any toxins or fillers, ever. Each product delivers potent concentrations of plant actives that are known for their nourishing vitamins, essential fatty acids, and antioxidant properties. Every scoop, spritz and slather is a sensorial, indulgent experience that can make an extraordinary difference for your skin, as well as the planet.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• improve our website’s visibility in search engines
• increase organic traffic

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reputation Guards conducted a full SEO audit of our website, analyzing technical issues, backlink profiles, and keyword performance. They then developed and executed a custom SEO strategy that included on-page optimization, content updates, link-building, and local SEO improvements. Key deliverables included a technical SEO report, optimized meta tags and headers, keyword-rich content revisions, new blog posts, backlink acquisition, and monthly performance reports showing keyword movement and traffic growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first few months, we saw a 60% increase in organic traffic and a noticeable jump in our keyword rankings—many of our target terms moved from page 3 or lower to the top of page 1. Our local search visibility also improved significantly, leading to more inbound inquiries and higher-quality leads. The SEO improvements directly contributed to a measurable increase in conversions and overall online visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards managed the project with strong communication and consistent follow-through. They delivered all milestones on time, including technical audits, content updates, and monthly reports. We had a dedicated point of contact who was very responsive and made sure our feedback was incorporated quickly. Their team was proactive, organized, and transparent, which made the entire process smooth and stress-free.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses me most about Reputation Guards is their deep understanding of SEO beyond just surface-level tactics. They combined technical expertise with strategic insight, and their ability to explain complex SEO issues in simple terms really stood out. Unlike other firms that rely on generic plans, they delivered a tailored strategy based on our specific goals — and the results spoke for themselves.

Are there any areas for improvement or something Reputation Guards could have done differently?

Overall, our experience was very positive. If there’s one area for improvement, it would be to offer more visual dashboards or real-time tracking tools for SEO performance. While the monthly reports were detailed and helpful, having more interactive or real-time insights would make it easier to monitor progress at a glance.

BACKGROUND

Please describe your company and position.

I am the CEO of MyWellbeing

Describe what your company does in a single sentence.

 My Wellbeing connects therapy-seekers with quality therapists fit for their needs. As therapists, the MyWellbeing team built the platform following personal experience and the experience of peers. We improve the therapist-finding process by fostering trust among individuals and therapists. We look forward to easing your introduction to therapy and, ultimately, heightening your experience of self. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• website development

SOLUTION

How did you find Reputation Guards?

• Online Search
• Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Reputation Guards were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing and developing a fully responsive website that aligned with our brand identity and business goals. Reputation Guards handled everything from initial wireframing and design mockups to coding and integrating essential features such as contact forms, lead capture tools, and SEO-friendly architecture. Key deliverables included a custom website design, mobile optimization, fast-loading pages, and integration with our CRM and social media platforms. They also provided ongoing support and training to help us manage the site after launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website significantly improved our online presence. We saw a 50% increase in site traffic within the first three months, along with a 25% rise in lead inquiries through the integrated contact forms. The site’s mobile-friendly design also reduced bounce rates by 15%, and the improved loading speed enhanced user experience, leading to longer average session durations. Overall, the website has become a powerful tool for attracting and converting potential clients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Reputation Guards demonstrated strong project management throughout the website development process. They adhered to the agreed timeline and delivered key milestones on schedule. Communication was consistent and transparent, with regular updates and opportunities to provide feedback. The team was responsive to our needs, promptly addressing any concerns or change requests, which made the collaboration smooth and efficient.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Reputation Guards was their ability to translate our vision into a visually appealing and highly functional website. Their attention to detail and commitment to quality were evident throughout the project. They combined technical expertise with creative design, ensuring the site not only looked great but also delivered a seamless user experience. Their personalized approach and willingness to go the extra mile really set them apart.

Are there any areas for improvement or something Reputation Guards could have done differently?

Overall, the experience was excellent. If I had to suggest one area for improvement, it would be to provide more frequent progress demos during development. While the final product was outstanding, seeing incremental updates more often could help clients feel more involved throughout the process.

BACKGROUND

Please describe your company and position.

I am the Lawyer of Swiss Assurances.

Describe what your company does in a single sentence.

"Since 2011, we have been supporting you from A to Z in protecting and growing what matters to you. Thanks to our comprehensive expertise, we offer you tailored insurance solutions, the management of your rental properties, as well as the estimation and enhancement of these assets. We also assist you in obtaining the loan you need. No matter your situation, we have a solution to help you.

Our 360° approach ensures a complete analysis of your needs, personalized advice, and optimal follow-up for total peace of mind."

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• We hired with Reputation Guards to establish our brand identity and manage public relations for our company. As a startup with limited resources, we needed a PR team to help us create buzz, increase awareness, and connect with both customers and investors.

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After searching online and interviewing several firms, Reputation Guards stood out immediately. Their enthusiasm, expertise, and understanding of our industry made us confident they were the right fit.

Their team helped us with everything from press releases and media kits to organizing a successful product launch and managing ongoing campaigns. They worked closely with our team, proactively offering ideas and strategies that made a real difference.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results blew us away. Within hours of our launch, over 200 media outlets covered our story, reaching millions of people. Our press release became the #1 story on Yahoo Finance for a day, and we received recognition from top industry publications.

Their efforts opened doors to new opportunities, including partnerships with hospitals and inquiries from international markets. On top of that, they helped us attract new investors.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Reputation Guards is outstanding. They’re not just a PR firm; they felt like an extension of our company. Their communication was excellent, they were always available, and they went above and beyond to support us.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us the most was their passion and creativity. They genuinely cared about our success and approached every challenge with enthusiasm and strategic thinking.

Are there any areas for improvement or something Reputation Guards could have done differently?

No

BACKGROUND

Please describe your company and position.

I am a partner and director of operations at The Bruning Law Firm

Describe what your company does in a single sentence.

 We are St. Louis-based attorneys committed to helping people throughout Missouri, Illinois, and Kansas with serious injury cases. We pride ourselves on providing top-tier service and amazing results. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• Improve Online Ratings

SOLUTION

How did you find Reputation Guards?

Clutch Site

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Removed 40+ 1-Star Reviews across Google, Indeed and Glassdoor. Managed responding to 200+ reviews across Google, Indeed and Glassdoor. Initiated project to help increase internal reviews.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increased review ratings across 15 brand profiles by 128%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Response times were quick and collaboration was easy. Project deliverables were timely.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We had the opportunity to work directly with the owner and founder. Reputation Guards' cost of service is a steal for the value of performance and deliverables.

Are there any areas for improvement or something Reputation Guards could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the Director of Customer Relations of a pest control company.

Describe what your company does in a single sentence.

Pest Control

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• Google Reviews

SOLUTION

How did you find Reputation Guards?

Online Search

Why did you select Reputation Guards over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Our company needed advice and assistance with Google

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed fast. They were easy to work with! I highly recommend this company. 

What was your primary form of communication with Reputation Guards?

Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by the efficiency with which Reputation Guards completed the project. 

Are there any areas for improvement or something Reputation Guards could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Consultant of Grasshopper Heating and Cooling

Describe what your company does in a single sentence.

HVAC company with plumbing and electrical services as well.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• Remove negative ads

SOLUTION

How did you find Reputation Guards?

Online Search

Why did you select Reputation Guards over others?

• Pricing fits our budget
• Good value for cost

How many teammates from Reputation Guards were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were hired to remove negative ads and they did it with in a week. Amazing results. Worth every penny to get rid of the negativity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They removed the negative Google reviews

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and always available.

What was your primary form of communication with Reputation Guards?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They did what everyone says is impossible

Are there any areas for improvement or something Reputation Guards could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Manager

Describe what your company does in a single sentence.

Self-Storage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

• Hired to remove false negative reviews

SOLUTION

How did you find Reputation Guards?

Online Search

Why did you select Reputation Guards over others?

• High ratings
• Pricing fit our budget
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The company was hired to remove negative and inaccurate content online.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The reviews were successfully removed.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They provided regular updates and removed the content in a timely manner.

What was your primary form of communication with Reputation Guards?

Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to completing the task for which they were hired.

Are there any areas for improvement or something Reputation Guards could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CEO of Bess Cosmetics

Describe what your company does in a single sentence.

Cosmetics Company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Reputation Guards to accomplish?

Make them have better visibility and their reputation is shown.

SOLUTION

How did you find Reputation Guards?

Online Search

Why did you select Reputation Guards over others?

High ratings

What was the size of Reputation Guards’s team?

6-10 Employees

What was your primary form of communication with Reputation Guards?

In-Person Meeting, Virtual Meeting, Email or Messaging App

Describe the scope of work in detail. Please include a summary of key deliverables.

It works together with other people so that together they can do their best to increase and protect the reputation of companies and people.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Total satisfaction with customers including me.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All in due time. They corresponded to what I was expecting.

What did you find most impressive or unique about this company?

Teamwork and organization. We also like that Reputation Guards genuinely cares for the online reputation of companies and individuals.

Are there any areas for improvement or something Reputation Guards could have done differently?

I don't see any points in which they need to improve, just continue in the same way that with certainty will always improve and bring satisfaction to other customers.

BACKGROUND

Please describe your company and your position there.

We are construction company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Reputation Guards, and what were your goals?

We hired the to fix our online reputation

SOLUTION

How did you select this vendor and what were the deciding factors?

Through google search and after reading reviews about them.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

ORM Services

How many people from the vendor's team worked with you, and what were their positions?

Three

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We engaged a few other companies before being introduced to Reputation Guards. None of them was even close to the level of technical analysis, comprehension, and strategy presented by our account manager at Reputation Guards. They delivered improved performance (with precise data to show) on our marketing campaign. They are responsive to changes in market fluctuation. We highly recommend their service

Describe their project management style, including communication tools and timeliness.

I found them simply the best.

What did you find most impressive or unique about this company?

They are very professional

Are there any areas for improvement or something they could have done differently?

They did best for me