Web Development
Wix CMS
+1
$10,000 to $49,999
Sep. 2023 - Feb. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They regularly provided essential components on time and reached project deadlines."

Mar 15, 2024

General Manager, Cable Services Provider

Anonymous

Telecommunications
Ontario, Canada
1-10 Employees
Online Review
Verified

Remote Dev Force provided web development services for a cable services provider. The team was also responsible for creating iOS and Android versions of the platform and implementing real-time billing updates and customer assistance support.

Remote Dev Force’s efforts increased app downloads and active user interaction. Integrating in-app support features expedited the process of resolving queries, decreasing response times, and augmenting client contentment. Moreover, internal stakeholders praised the service provider's proactive and collaborative approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the General manager of a telecommunications company

Describe what your company does in a single sentence.

We're a leading Canadian cable services provider, offering high-speed Internet access, television, home automation security and telephone products. We provide business telecommunication, networking, hosting, managed services and IP solutions to small, medium and enterprise, government and carrier customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote Dev Force to accomplish?
The way we market agency wanted to create an innovative, useful website that would improve user interaction and revitalize our online presence. Our goals were to increase traffic, boost brand awareness, and eventually turn leads into paying clients.

SOLUTION

How did you find Remote Dev Force?

Online Search

Why did you select Remote Dev Force over others?

Pricing fit our budget
Good value for cost

How many teammates from Remote Dev Force were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To achieve our goals, Remote Dev. used a thorough strategy. Creating a solid mobile application that worked on both iOS and Android platforms was part of the scope. A user-friendly design, safe account access, real-time billing updates, and integrated customer assistance services were among the main objectives

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Higher customer retention rates resulted from the noticeable rise in app downloads and active user interaction that we saw. Furthermore, the integration of in-app support features expedited the process of resolving queries, hence decreasing response times and augmenting client contentment.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the engagement,Remote Dev. showed excellent project management. They regularly provided essential components on time and reached project deadlines. Furthermore, their group shown outstanding adaptability to our changing requirements, taking immediate action to resolve any issues or changes needed during the development phase.

What was your primary form of communication with Remote Dev Force?

Virtual Meeting

What did you find most impressive or unique about this company?

We were amazed at how well they were able to transform our ideas into a useful and user-friendly mobile application. They also created a positive working connection and gave confidence to the project's success with their proactive communication and cooperative approach.

Are there any areas for improvement or something Remote Dev Force could have done differently?

No Proactive recommendations for post-deployment feature updates or future improvements would also be helpful for the long-term development of the collaboration.

RATINGS

5.0

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Web & Mobile App Development Services for Cable Services Provider

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Remote Dev Force Reviews

Web & Mobile App Development Services for Cable Services Provider

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RATINGS

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